Customer Ratings & Reviews
- Model:
- WF1000XM3/B
- SKU:
- 6359820
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.2 out of 5 stars
- Connectivity
Rating 4.1 out of 5 stars
Customers are saying
Customers frequently mention the excellent sound quality and great battery life of the WF-1000XM3 True Wireless Noise Cancelling In-Ear Headphones. Many also appreciate the comfortable fit and effective Active Noise Cancellation. However, some customers have concerns about the fit, connection stability, and water resistance, and a few would prefer a higher maximum volume.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Sony
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound easy set up good quality a little pricey but well worth it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sloth, Awesome! We're glad that you like the sound quality and ease of setup. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thanks for choosing Sony! Erin
Great Sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Saves my Life with my Wife!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Thomas, Awesome! You definitely made the right choice. We're truly happy you're enjoying the amazing functions and incredible noise cancellation of these earbud headphones. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thanks for your purchase and for sharing your feedback! -Jess
- Pros mentioned:Sound quality
Noise cancelling ear buds
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These in-ear-headphones actually do camel out the noise. Impressed with the performance.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bravia,
We are glad to hear you are enjoying our industry-leading, noise-canceling Truly Wireless headphones. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. And, with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go.
~Ralph
- Pros mentioned:Sound quality
Best ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best if the best super clear and great noice cancelation these are much better than apple
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jasonmasr,
We are glad to hear you are enjoying our industry-leading, noise-canceling Truly Wireless headphones. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. And, with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go.
~Ralph
- Pros mentioned:Sound quality
Sony Earbuds
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these earbuds, worth every penny. Great sound quality
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Baebgirl, That's nice to hear! We're very happy that you love your WF-1000XM3 and you're enjoying the incredible sound quality and overall features of the product. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thank you for your purchase and for choosing Sony! -Jess
- Pros mentioned:Sound quality
Great Quality
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Reliable headphones. Have withstood light use for a year now. Also sound good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MagicMan, We are glad that you like the quality of your new Sony WF-1000XM3 headphones. The noise-canceling technology in the WF-1000XM3 is the most advanced ever in truly wireless headphones, with our HD Noise-Canceling Processor QN1e. And, with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience wherever you go. Thank you for choosing Sony! -Vincent
- Pros mentioned:Sound quality
Good!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a very good product! The sound is very quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ababa, Thank you so much for giving the product a perfect rating! We are very happy that you are enjoying its amazing features and excellent audio quality. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thank you for choosing Sony! -Jess
- Pros mentioned:Sound quality
Great Roduct
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these! They have great noise canceling a Dan sound quality is great!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jmeily, Awesome! We're really glad to hear you're happy and satisfied with the features, amazing sound quality, and overall performance of our industry-leading, noise-canceling Truly Wireless headphones. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thanks for choosing Sony! -Jess
- Pros mentioned:Sound quality
Great headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are amazing, but the pairing with the iPhone needs some work. Amazing sound quality!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, CharlieXL!
Thank you for the input! We have a firmware update for these headphones. We recommend updating the headphones because it has benefits and Improvements from the latest update. For details, see the link below.
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-1000xm3/downloads/00016546
Regards,
David
- Pros mentioned:Sound quality
Great earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic sounding earbuds... Highly recommended would buy again
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Voodootomato, That's awesome! We're thrilled to hear you like the features and overall sound quality of your WF-1000XM3 headphones. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. We're looking forward to your next purchase. Thank you for the recommendation and for choosing Sony! -Jess
- Pros mentioned:Sound quality
good
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.these are great headphones - really like them a lot - compare to the ipods
I would recommend this to a friendBrand response from SonyListens
Posted .Hi there, That's great! We're glad you love the sound quality of our product. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thanks for choosing Sony! -Jess
- Pros mentioned:Sound qualityCons mentioned:Fit
Absolutely terrible in ear fit, not adaptable
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was so excited about these ear buds and advancements Sony made from a tech side. Unfortunately if ear buds don't stay in your ear then you can't enjoy them. The more I researched this seems to be an issue w/ this model. Yes audio is great, noise cancelling works etc etc, but they do not stay in your ear at all!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .@Louis, We appreciate the honest review. For a better fit, we suggest that you try all the included earbuds with this headphones. You may refer to the link below for more details:
https://helpguide.sony.net/mdr/wf1000xm3/v1/en/contents/TP0002392265.html
Thanks!
-Zac
- Pros mentioned:Sound quality
nice
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i love it, i use every day and the cancel noice is good
I would recommend this to a friendBrand response from SonyListens
Posted .Hi john, we're glad you love the noise canceling feature of our product. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. If you haven’t already, download the Sony - Headphones Connect APP. This will give you the ability to use our ASC( Adaptive Sound Control) feature, so you can customize the noise canceling feature based on your activity. There is also an equalizer to fine-tune your music. And, with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thank you for choosing SONY. ~Earl
- Pros mentioned:Sound quality
Perfect earbuds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I finally found the best earbuds that fits my ears I love those earbuds And the sound is great
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, AlAltone!
Thank you for sharing this positive review. We appreciate your time sharing this feedback. Thank you for choosing Sony.
Regards,
David
- Cons mentioned:Water resistance
Needs improvement
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish they have multiple pairing and volume control and better fittings and water resistant.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello, Ahsteve! We're sorry if the multiple pairing, volume control, and water-resistant features are not supported. We will surely take note of your feedback and use it to improve our products and services. Concerning the fit of the unit, we provide an assortment of earbuds in various sizes to ensure there is a great fit for all ear sizes and an optimal noise-canceling experience. To ensure optimal performance with noise canceling, as well as to obtain the best fit and prevent the headsets from falling out, please refer to one or both of the following:
1.Help Guide https://helpguide.sony.net/mdr/wf1000xm3/v1/en/contents/TP0002392265.html
2.Animated Tutorial on the Sony Headphones Connect app (ref https://helpguide.sony.net/mdr/hpc/v1/en/contents/TP0001548864.html?search=tutorial)”
3.Instructional Video https://youtu.be/HnXJ_f2nbb4
If you are unable to resolve your concern, please email us at [email protected] with the following details:
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Romeo
Sony Social Support
- Pros mentioned:Sound quality
Fantastic ear buds!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is great and the noise cancelling aspect is amazing!!! Love them!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Dreshell, We are glad to know that you like the sound quality of your Sony wireless headphones as well as its noise canceling feature. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The noise-canceling technology in the WF-1000XM3 is the most advanced ever in truly wireless headphones, with our HD Noise-Canceling Processor QN1e. Thank you for your purchase. -Vincent
- Pros mentioned:Sound quality
Love my buds!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fit is snug. Sound is excellent. High quality. All I would expect from Sony.
I would recommend this to a friend Sony earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.On walks through my neighborhood, the sound is interrupted. Not a huge problem because it’s momentarily.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Earbuds,
This is not the experience that we want you to have. For optimum performance, make sure to install the latest software version of the headphones (via the Sony Headphones Connect app). You may also refer to the troubleshooting steps on this link to help resolve the issue:
https://helpguide.sony.net/mdr/wf1000xm3/v1/en/contents/TP0002289915.html
If still not resolved or you need further assistance, please email the below information to socialsupport@am.sony.com.
Full Name:
Best Buy Username:
Telephone Number:
Sony Headphones Model Number:
Issue:
Additional Information regarding your experience with your WF1000XM3.
Sincerely,
-Ralph
Sony Social Support
- Pros mentioned:Sound quality
Sony
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My all time favorite ear buds! Clarity and sound is perfect.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Shelley,
We are glad to hear you are enjoying our industry-leading, noise-canceling Truly Wireless headphones. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thank you for choosing Sony!
Regards,
David
- Pros mentioned:Sound quality
Great buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds great high qualitysound with smart features
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BeeBee, Fantastic! We're really happy to hear you love everything, especially the incredible sound quality and superb features of our WF-1000XM3. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thank you so much for purchasing our WF-1000XM3 and for choosing Sony! -Jess