Customer Ratings & Reviews
- Model:
- WF1000XM3/B
- |
- SKU:
- 6359820
Customer reviews
Rating 4.1 out of 5 stars with 3308 reviews
(3,308 customer reviews)Rating by feature
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Battery Life4.2
Rating 4.2 out of 5 stars
- Connectivity4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers frequently mention the excellent sound quality and great battery life of the WF-1000XM3 True Wireless Noise Cancelling In-Ear Headphones. Many also appreciate the comfortable fit and effective Active Noise Cancellation. However, some customers have concerns about the fit, connection stability, and water resistance, and a few would prefer a higher maximum volume.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds great high qualitysound with smart features
This review is from Sony - WF-1000XM3 True Wireless Noise Cancelling In-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BeeBee, Fantastic! We're really happy to hear you love everything, especially the incredible sound quality and superb features of our WF-1000XM3. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thank you so much for purchasing our WF-1000XM3 and for choosing Sony! -Jess
Rated 4 out of 5 stars
Sony Bluetooth earbuds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The battery life should be more than 3 hours, at least 24 hours. The noise cancellation while on bluetooth needs to be worked on.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TheLp, Thank you for the feedback on your experience with your WF1000XM3. To maximize the available operating time, please refer to this link:
https://helpguide.sony.net/mdr/wf1000xm3/v1/en/contents/TP0002289868.html
To ensure optimal performance with noise canceling, please refer to one or both of the following:
1. Help Guide https://helpguide.sony.net/mdr/wf1000xm3/v1/en/contents/TP0002392265.html
2. Animated Tutorial on the Sony Headphones Connect app https://helpguide.sony.net/mdr/hpc/v1/en/contents/TP0001548864.html?search=tutorial
We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. If you haven’t already, download the Sony - Headphones Connect APP. This will give you the ability to use our ASC( Adaptive Sound Control) feature, so you can customize the noise canceling feature based on your activity. There is also an equalizer to fine tune your music. And, with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Excellent noise cancelling
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great earbuds with excellent noise cancelling. Highly recommended.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi William, thanks for sharing your experience so far with your new WF-1000XM3 True Wireless Noise Cancelling Headphones. It's nice to hear you're enjoying the noise cancelling feature and overall sound quality of these wireless headphones. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. We really appreciate your recommendation. Thanks for giving the product a perfect rating! -Jess
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sony
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good earbud,sound quality is very good,well made.
This review is from Sony - WF-1000XM3 True Wireless Noise Cancelling In-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jabra, Thank you for sharing your thoughts and experience with the WF-1000XM3 Truly Wireless Nosie Canceling Headphones. We are thrilled to hear you are enjoying the exceptional sound quality and overall features of headphones. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thank you for choosing Sony! -Jess
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
awesome ear buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great noise cancelling buds. Call quality and music sounds great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Joey, We are glad that you like the call and sound quality of your new Sony wireless headphones, as well as their noise canceling feature. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The noise-canceling technology in the WF-1000XM3 is the most advanced ever in truly wireless headphones, with our HD Noise-Canceling Processor QN1e. And, with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience wherever you go. Thank you for choosing Sony! -Vincent
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Head Set
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought 2 1 for me one for a friend no complaints awsome
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Carol,
Amazing! That's really thoughtful of you on getting your friend a brand new headphones and nice to know you both love it. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thank you for your purchasing Sony! -Kris
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Ear buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding theses ear phones are the greatest wish I would have got them sooner.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replacement for a pair bought about 4 years ago...Husband loves these
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Roomba, Wow! Thanks for the positive feedback! Good to know that your husband loves these headphones especially the sound quality and overall features. The WF-1000XM3 is a great choice for an upgrade. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thanks for choosing Sony! -Jess
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Excellent bluetooth ear buds!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Husband bought these, loves them. Quality is great & performace is amazing!!
I would recommend this to a friend - Cons mentioned:Volume
Rated 5 out of 5 stars
Great headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wish the volume could go a bit louder but all in all they’re worth the money!!
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Earbuds review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is great really blocks out noise and fits well on ear
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rete, Thank you so much for the 5-stars review and for sharing your amazing experience with our WF-1000XM3! We're glad the unit fits your ears well and you're enjoying the incredible noise cancellation feature. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thank you for choosing Sony! -Jess
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Best headphones so far
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.REALLY good earbuds. Excellent noise quality and very useful features
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bananas, That's great! We're extremely pleased to hear you love your new WF-1000XM3 True Wireless Noise Canceling Headphones! We're also glad to hear you're happy and satisfied with the outstanding sound quality, noise canceling and features of this headphones. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. We appreciate the recommendation. Thanks for sharing your feedback and for choosing Sony! -Jess
Rated 4 out of 5 stars
Sony earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.On walks through my neighborhood, the sound is interrupted. Not a huge problem because it’s momentarily.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Earbuds,
This is not the experience that we want you to have. For optimum performance, make sure to install the latest software version of the headphones (via the Sony Headphones Connect app). You may also refer to the troubleshooting steps on this link to help resolve the issue:
https://helpguide.sony.net/mdr/wf1000xm3/v1/en/contents/TP0002289915.html
If still not resolved or you need further assistance, please email the below information to socialsupport@am.sony.com.
Full Name:
Best Buy Username:
Telephone Number:
Sony Headphones Model Number:
Issue:
Additional Information regarding your experience with your WF1000XM3.
Sincerely,
-Ralph
Sony Social Support
Rated 4 out of 5 stars
Ok
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like these but the on/off function seems a little problematic, have to charge pretty often if you dont remember to turn off
This review is from Sony - WF-1000XM3 True Wireless Noise Cancelling In-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jayarr,
We're glad you like the overall features of our WF-1000XM3. We're sorry to know you've been running into difficulty. When you set the headset in the charging case, the headset turns off automatically. When the remaining battery charge of the charging case is sufficient, the charging of the headset will start. You can also turn off the headset with the “Sony Headphones Connect” app. Please visit this link for more details: https://helpguide.sony.net/mdr/wf1000xm3/v1/en/contents/TP0002289871.html
We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thank you for sharing your feedback! -Jess
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great for flights
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use these for traveling, they are amazing. Tune out every bit of outside noise.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Goos for noise reduction
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound for music but also for business calls. Good combo for my needs.
This review is from Sony - WF-1000XM3 True Wireless Noise Cancelling In-Ear Headphones - Silver
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 3 out of 5 stars
Great sound if inside
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound was great if I was inside. Maybe just me but outside in windy conditions I heard too much wind.
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really good Noise Isolation and the Sound Quality and Bass are perfect.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello E1S1N, We are glad to hear about your positive feedback. The noise-canceling technology in the WF-1000XM3 is the most advanced ever in truly wireless headphones, with our HD Noise-Canceling Processor QN1e. Thank you for choosing Sony! -Vincent
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Ear Buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent ear buds. Very happy with the style and sound.
This review is from Sony - WF-1000XM3 True Wireless Noise Cancelling In-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Trish, Thanks for sharing your experience so far with your new WF-1000XM3 headphones. We're glad to hear you like the superb sound quality and design of the unit. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thanks for sharing your feedback and for choosing Sony! -Jess
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Very Nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is awesome. The app is very easy to navigate.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AngS, thank you so much for the perfect star rating! We are truly happy to hear you are satisfied with the fantastic sound quality of our WF-1000XM3 We are also glad you find the Headphones Connect app easy to navigate. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go.
Thank you so much for purchasing our WF1000XM3 and for choosing Sony!
- Romeo















