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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 3308 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.2 out of 5 stars

  • Connectivity

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

76%would recommend to a friend

Customers are saying

Customers frequently mention the excellent sound quality and great battery life of the WF-1000XM3 True Wireless Noise Cancelling In-Ear Headphones. Many also appreciate the comfortable fit and effective Active Noise Cancellation. However, some customers have concerns about the fit, connection stability, and water resistance, and a few would prefer a higher maximum volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 115 Showing 2,281-2,300 of 3,308 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome headphone recommend it for best noise cancelling

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Svaid, Great! You definitely made the right choice! We are glad to hear you are enjoying the excellent noise canceling and overall features of our WF-1000XM3. We appreciate the recommendation. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thanks for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony Reliable.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, does cancel noise and fits well. Would buy it again.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Cruciane, Thank you for sharing your thoughts and experience with the WF-1000XM3 headphones. We are glad you appreciate the noise canceling feature and sound quality of our industry-leading, noise-canceling Truly Wireless headphones. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thanks for leaving us such a wonderful review! Our team will definitely be happy to read what you wrote. We look forward to seeing more of your reviews in the future. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent HeadPhones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this headphone as gift for family and so far it has worked well.

    I would recommend this to a friend
  • Pros mentioned:
    Anc

    Rated 5 out of 5 stars

    Great wireless ANC ear buds wow!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ear buds with ANC. 10 x better than the BOSE.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome. By far the best Sony noise cancelling earbuds i've ever tried.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ashleylee, We are glad that you like the noise canceling feature of your new Sony wireless headphones. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. Don't forget to download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. Thank you for your purchase! -Vincent Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Theyre ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are ok, sound good but call quality for the other line is often bad

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Dann!

      Thank you for reaching us! For us to better assist you, please email us at [email protected] with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:
       
      Hope to hear from you.
      David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best bass

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best earbuds period. I use them every day for gym and hiking, I recommend to everyone

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, PSYCHO310!

      We would like to thank you for your recommendations and for this amazing review!

      -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Earbuds!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have the best noise cancelling function and customization abilities.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    More than expected

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this headphones have come in handy for all occasions ( exercising; leisure use..

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Their Great earbuds but they slip out of my ears so I always have to move them back

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Elijah, While we are glad that you like the earbuds, we're sorry to hear that they slip out. The WF-1000XM3 comes in various sizes of earbuds. To keep the headphones from falling out, please select the earbuds that best fit and wear them correctly for a comfortable listening experience. Reference: https://helpguide.sony.net/mdr/wf1000xm3/v1/en/contents/TP0002392265.html

      I hope this helps but if you still need assistance, do not hesitate to drop us an email at socialsupport@am.sony.com with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Sincerely,
      Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    M

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge improvement for my ears compared to previous amazon echo buds..

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dimon, Great! Thank you for the awesome feedback! We're glad you're enjoying overall sound quality of the headphones. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thanks for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AMAZING

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEST SOUNDING EARPHONES EVER! Knocks airpods out of the picture!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Babydro, Wow! That's really cool! We are thrilled to hear you feel the WF-1000XM3 is the best sounding wireless in-ear headphones that you've owned and you're enjoying exceptional sound quality and overall features. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thanks for leaving us such a wonderful review and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are a great buy. A bit expensive. Able to hear and touch speaker comfortably

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Supersaul!

      Thank you for sharing this positive review. We appreciate your time sharing this feedback. Thank you for choosing Sony.

      Regards,
      David Sony_US

  • Rated 4 out of 5 stars

    Great sound!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds were great, but they just wouldn't stay in my weird ears. I really wanted to keep them but they just wouldn't stay for exercise.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and sounds amazing!! The ambient sound feature is pretty awesome!

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 2 out of 5 stars

    it's okay, but over rated

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Jabra 65t active that I lost so decided to give these a shot since it had active noise cancelling, the active noise cancelling didn't do much more than the passive noise cancelling on the jabra, if at all. It is rather large and cumbersome, both the case and the earbuds. sound quality wasn't any better than the Jabra and the Jabra had a better connection range by far.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Love these

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are very comfortable and works great for phone calls

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Santhepita, Thanks for sharing your experience so far with your new WF-1000XM3 headphones. We're happy to know you like the features of the WF-1000XM3 and you are comfortable using them. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Score

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this headphones you can listen any sound it’s awesome

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MARIELY11, Wow! You definitely made the right choice! We're truly pleased to hear you're happy and overall satisfied with the amazing sound quality and features of your new WF-1000XM3 True Wireless Noise Canceling Headphones. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thanks for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent In-ear headphone

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this piece months back, love it!!!!!Sound quality is just amazing .

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise canceling are amazing and fit really well especially when I run at the gym.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Gamer101!

      Awesome! Thank you for choosing Sony and enjoy your headphones!

      Regards,
      David Sony_US