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Customer Ratings & Reviews

Your price for this item is $39.99
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The comparable value price is $199.99

Customer reviews

Rating 4.1 out of 5 stars with 3308 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.2 out of 5 stars

  • Connectivity

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

76%would recommend to a friend

Customers are saying

Customers frequently mention the excellent sound quality and great battery life of the WF-1000XM3 True Wireless Noise Cancelling In-Ear Headphones. Many also appreciate the comfortable fit and effective Active Noise Cancellation. However, some customers have concerns about the fit, connection stability, and water resistance, and a few would prefer a higher maximum volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 116 Showing 2,301-2,320 of 3,308 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent In-ear headphone

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this piece months back, love it!!!!!Sound quality is just amazing .

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Theyre ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are ok, sound good but call quality for the other line is often bad

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Dann!

      Thank you for reaching us! For us to better assist you, please email us at [email protected] with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:
       
      Hope to hear from you.
      David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love em

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stays paired, great sound. Love the large number of bud sizes

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Greatbuds, Thank you for this amazing review! We're glad to hear you like the secure fit, great sound quality, and multiple ear tips for a more comfortable fit. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. If you haven’t already, download the Sony - Headphones Connect APP. This will give you the ability to use our ASC( Adaptive Sound Control) feature, so you can customize the noise-canceling feature based on your activity. There is also an equalizer to fine-tune your music. And, with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best NC In-Ear Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Noise Cancelling In-Ear Headphones. You will not be disappointed!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Brain57, Sony wont let you down. We are glad that you like the noise canceling feature of your new Sony wireless headphones. To get the most out of your WF-1000XM3, download the Sony | Headphones Connect App.  It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. Thank you for choosing Sony! -Vincent Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best bass

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best earbuds period. I use them every day for gym and hiking, I recommend to everyone

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, PSYCHO310!

      We would like to thank you for your recommendations and for this amazing review!

      -Sam Sony_US

  • Pros mentioned:
    Anc

    Rated 5 out of 5 stars

    Great wireless ANC ear buds wow!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ear buds with ANC. 10 x better than the BOSE.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Audiophile

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Great app for control. Great looks. Best noise control.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BB1104, We are glad that you liked our industry-leading, noise-canceling Truly Wireless headphones. The noise-canceling technology in the WF-1000XM3 is the most advanced ever in truly wireless headphones, with our HD Noise-Canceling Processor QN1e. And, with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience wherever you go. Thank you for trusting Sony! -Vincent Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are a great buy. A bit expensive. Able to hear and touch speaker comfortably

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Supersaul!

      Thank you for sharing this positive review. We appreciate your time sharing this feedback. Thank you for choosing Sony.

      Regards,
      David Sony_US

  • Cons mentioned:
    Fit

    Rated 2 out of 5 stars

    it's okay, but over rated

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Jabra 65t active that I lost so decided to give these a shot since it had active noise cancelling, the active noise cancelling didn't do much more than the passive noise cancelling on the jabra, if at all. It is rather large and cumbersome, both the case and the earbuds. sound quality wasn't any better than the Jabra and the Jabra had a better connection range by far.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Not my style

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound was just okay and they kept falling out of my ear could not get them adjusted properly

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Agelessking, We regret to hear that your wireless headphones kept falling out. Sony provides different sizes of earbuds to obtain the best fit and prevent the headsets from falling off. You may select the earbuds that fit your ears the best and wear the headset correctly. The earbud will be easier to slide deep into your ear if you pull up on the top of the ear lightly while twisting the headset: https://helpguide.sony.net/mdr/wf1000xm3/v1/en/contents/TP0002392265.html

      If you are still having the same issue, you can email us at [email protected] with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      Sincerely,
      Vincent Sony_US

  • Cons mentioned:
    Fit

    Rated 5 out of 5 stars

    WIRELESS EARBUDS

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They always fell out of my ears .. Sony Xtraa Bass are the best too

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello MASCHAIRYLATN, We are sorry to hear that. Sony provides different sizes of earbuds to obtain the best fit and prevent the headsets from falling off. You may select the earbuds that fit your ears the best and wear the headset correctly. The earbud will be easier to slide deep into your ear if you pull up on the top of the ear lightly while twisting the headset: https://helpguide.sony.net/mdr/wf1000xm3/v1/en/contents/TP0002392265.html

      If you are still having the same issue, you can email us at [email protected] with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      Sincerely,
      Vincent Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good noise canceling airphons, I use them for gym and no problem

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Coolguy, We are happy that you are having a great time with your Sony wireless headphones while working out. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. Don't forget to download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. Thank you for your purchase! -Vincent Sony_US

  • Rated 4 out of 5 stars

    good for music bad for calls

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you love sony and you just wanna use them for music then these are the ones. If you gonna use it for calls it will not be up to your liking.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ricky, Thank you for the feedback on your WF-1000XM3 headphones. There is an update available for this model. Go to our website – Sony support. Once there type in your model – WF-1000XM3. You will find a Firmware update available(2.3.0). This should help with call quality issues with the unit. Thanks for choosing Sony. -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good quality headphone. It dies a good job and is made nicely

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are excellent hearing aids, the battery lasts more than a day

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ae290717, Awesome! Thank you for sharing your thoughts and experience using your new Sony WF-1000XM3. We're thrilled to know that you like the sound quality, battery life and overall performance of the headphones. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thank for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise canceling are amazing and fit really well especially when I run at the gym.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Gamer101!

      Awesome! Thank you for choosing Sony and enjoy your headphones!

      Regards,
      David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headphones, daughter uses them daily with her android phone.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Lloyd, We are glad to hear that your daughter uses our industry-leading, noise-canceling Truly Wireless headphones. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The noise-canceling technology in the WF-1000XM3 is the most advanced ever in truly wireless headphones, with our HD Noise-Canceling Processor QN1e. And, with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience wherever she go. Thank you for trusting Sony! -Vincent Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Got on sale

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound! They were 70$ off ordered online and I got them the next day

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    NC great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing noise cancelling even with no music or sound being played

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tjbreaux64, Great! You definitely made the right choice! We are glad to hear you are enjoying our industry-leading, noise-canceling Truly Wireless headphones. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thanks for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound quality for these headsets. Sony is always the best brand

    I would recommend this to a friend