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Customer reviews

Rating 4.1 out of 5 stars with 3308 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.2 out of 5 stars

  • Connectivity

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

76%would recommend to a friend

Customers are saying

Customers frequently mention the excellent sound quality and great battery life of the WF-1000XM3 True Wireless Noise Cancelling In-Ear Headphones. Many also appreciate the comfortable fit and effective Active Noise Cancellation. However, some customers have concerns about the fit, connection stability, and water resistance, and a few would prefer a higher maximum volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 120 Showing 2,381-2,400 of 3,308 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great true wireless headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good ambient sound control. I wish it had extra bass, but good quality sound

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Yalined!

      We're thrilled that you liked the product! Please utilize the headphones connect app to ensure that you're getting extra bass sound by adjusting the equalizer. Please refer to this link for additional information: https://helpguide.sony.net/mdr/hpc/v1/en/contents/TP0001628681.html Regards, Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great sound

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These wouldn’t stay in my ears or stay synced to iPhone but sound was great when it worked.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice headphone ,true wireless ,stable connection,noise canceling is good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    These are the best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them noise canceling is great. There well made, and looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    excellent headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent headphones, excellent sound and the best is noise cancellation

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Omarsc!

      Thank you for sharing this positive review. We appreciate your time sharing this feedback. Thank you for choosing Sony.

      Regards,
      David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Cancels noise great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stylish look and cancels noise great I would recommend for people on the go

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Maribel!

      We are more than glad to hear that you appreciate our product. We are always looking to make SONY better. Thank you for your feedback.

      ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Vert nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted AirPods . These knock them out the park. Sony can you ever go wrong?

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Mike!

      We're very delighted to see positive comments like this. Thank you for choosing Sony! Regards,
      Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound. Noise cancelling. Perfect for my needs.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Chrissy, Thanks for the positive feedback! We are extremely pleased it suits your needs and expectations! Good to know you like the noise canceling feature and overall sound quality of the headphones. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. We appreciate the recommendation. Thanks for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These deliver some great sound along with some great noise canceling

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MarioN, We are glad to hear you are enjoying our industry-leading, noise-canceling Truly Wireless headphones. We appreciate all of your feedback as it helps improve the product. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. If you haven’t already, download the Sony - Headphones Connect APP. This will give you the ability to use our ASC( Adaptive Sound Control) feature, so you can customize the noise canceling feature based on your activity. There is also an equalizer to fine tune your music. And, with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    excellent option for music lovers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sound is awesome .little heavy .too costly .Airpods is much cheaper and lighter and better for talking.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello, Deva! We value your opinion and we would like to apologize if our product did not meet your expectations. Thank you so much for your feedback. - Romeo Sony_US

  • Rated 4 out of 5 stars

    Sony WF 1000XM3

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    при использовании на старых телефонах связь обрывается, так же при звонках и разговорах собеседник плохо слышит.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Andrii, thank you for your 4 Star Rating. On this site, we are able to provide assistance for customers in North America. For further assistance regarding your product, we highly recommend visiting our Sony Global Web site for information on contacting the Sony Support Center in your region at http://www.sony.net/SonyInfo/Support/. Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Great sound, great value for price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Alex, Awesome! We're glad that you like the sound quality of your new headphones. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Headphones. Sony's sound quality is always best.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ash317, Awesome! We are really happy to hear you love the amazing sound quality and features of our industry-leading, noise-canceling Truly Wireless headphones WF-1000XM3! We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thank you so much for commending Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Súper wound

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow this headphones sounds and look amazing, couulnt be happier.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Work great

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how small they are they work great. Sound quality is nice.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great noise cancellation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great noise cancellation. good sound. comfortable fit.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BBcustomer, Fantastic! We're really happy to hear you love everything—especially the incredible sound quality, comfortability, and great noise cancellation of our industry-leading, noise-canceling Truly Wireless headphones. If you haven't yet, downloading the Sony | Headphones Connect App allows you to use Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thank you so much for purchasing our WF-1000XM3 and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound amazing and love the app to control the sound

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Beutiful, That's great! We're glad to hear you are enjoying the outstanding sound quality of our industry-leading, noise-canceling Truly Wireless headphones. Good to know you're utilizing the built-in equalizer on the Sony headphones connect app. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thanks for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are worth the buy! You can't beat the price or quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello artd, We are happy that you like the quality and price of our industry-leading, noise-canceling Truly Wireless headphones. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. To get the most out of your WF-1000XM3, download the Sony | Headphones Connect App.  It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. Thank you for choosing Sony! -Vincent Sony_US

  • Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound but when going for a run , they wouldn’t stay on my ear, they kept falling off

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I purchased these! They work great! Excellent product!

    I would recommend this to a friend