Customer Ratings & Reviews
- Model:
- WF1000XM3/B
- SKU:
- 6359820
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.2 out of 5 stars
- Connectivity
Rating 4.1 out of 5 stars
Customers are saying
Customers frequently mention the excellent sound quality and great battery life of the WF-1000XM3 True Wireless Noise Cancelling In-Ear Headphones. Many also appreciate the comfortable fit and effective Active Noise Cancellation. However, some customers have concerns about the fit, connection stability, and water resistance, and a few would prefer a higher maximum volume.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Ear buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Very easy to use and the quality of the sound is awesome.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Imjenn,
Thank you for sharing this positive review. We appreciate your time sharing this feedback. Thank you for choosing Sony.
Regards,
David
- Pros mentioned:Sound quality
Great esrpiece
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality earpiece worth the price ,used it everyday have no problem
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, Edabrown!
Awesome! Thank you for choosing Sony!
Regards,
David
- Pros mentioned:Sound quality
Sony
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound. Noise cancelling. Perfect for my needs.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Chrissy, Thanks for the positive feedback! We are extremely pleased it suits your needs and expectations! Good to know you like the noise canceling feature and overall sound quality of the headphones. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. We appreciate the recommendation. Thanks for choosing Sony! -Jess
- Pros mentioned:Sound quality
Great true wireless headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good ambient sound control. I wish it had extra bass, but good quality sound
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, Yalined!
We're thrilled that you liked the product! Please utilize the headphones connect app to ensure that you're getting extra bass sound by adjusting the equalizer. Please refer to this link for additional information: https://helpguide.sony.net/mdr/hpc/v1/en/contents/TP0001628681.html Regards, Sam
- Pros mentioned:Sound quality
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Great sound, great value for price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Alex, Awesome! We're glad that you like the sound quality of your new headphones. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thanks for choosing Sony! Erin
- Pros mentioned:Sound quality
Okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hurts my ear when putting it on. Great sound and noise canceling
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Akeey145,
Thank you for taking the time to review your WF-1000XM3. While we're glad you like the excellent sound quality and noise cancellation, we regret to know that you're having constant pressure on your ears when putting them on. We value your input and appreciate the feedback.
For reasons why your ears may hurt when putting on or wearing headphones, you may find this article helpful: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-1000xm3/articles/00015243
Thank you for sharing your feedback.
-Jess
Sony WF 1000XM3
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.при использовании на старых телефонах связь обрывается, так же при звонках и разговорах собеседник плохо слышит.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Andrii, thank you for your 4 Star Rating. On this site, we are able to provide assistance for customers in North America. For further assistance regarding your product, we highly recommend visiting our Sony Global Web site for information on contacting the Sony Support Center in your region at http://www.sony.net/SonyInfo/Support/. Erin
- Pros mentioned:Sound quality
These are the best
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love them noise canceling is great. There well made, and looks great.
I would recommend this to a friend - Pros mentioned:Sound quality
nice
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very nice headphone ，true wireless ，stable connection，noise canceling is good.
I would recommend this to a friend - Pros mentioned:Sound quality
Excellent
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Headphones. Sony's sound quality is always best.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ash317, Awesome! We are really happy to hear you love the amazing sound quality and features of our industry-leading, noise-canceling Truly Wireless headphones WF-1000XM3! We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thank you so much for commending Sony! -Jess
- Pros mentioned:Sound quality
excellent headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent headphones, excellent sound and the best is noise cancellation
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, Omarsc!
Thank you for sharing this positive review. We appreciate your time sharing this feedback. Thank you for choosing Sony.
Regards,
David
- Pros mentioned:Sound quality
Great sound!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These deliver some great sound along with some great noise canceling
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MarioN, We are glad to hear you are enjoying our industry-leading, noise-canceling Truly Wireless headphones. We appreciate all of your feedback as it helps improve the product. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. If you haven’t already, download the Sony - Headphones Connect APP. This will give you the ability to use our ASC( Adaptive Sound Control) feature, so you can customize the noise canceling feature based on your activity. There is also an equalizer to fine tune your music. And, with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Erin
- Pros mentioned:Sound quality
Cancels noise great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stylish look and cancels noise great I would recommend for people on the go
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, Maribel!
We are more than glad to hear that you appreciate our product. We are always looking to make SONY better. Thank you for your feedback.
~Earl
- Pros mentioned:Sound quality
great noise cancellation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great noise cancellation. good sound. comfortable fit.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BBcustomer, Fantastic! We're really happy to hear you love everything—especially the incredible sound quality, comfortability, and great noise cancellation of our industry-leading, noise-canceling Truly Wireless headphones. If you haven't yet, downloading the Sony | Headphones Connect App allows you to use Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thank you so much for purchasing our WF-1000XM3 and for choosing Sony! -Jess
- Pros mentioned:Sound quality
Weak Link
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You are only as good as your weakest link. The left headphone doesn't charge half the time, and the other half it activates the bluetooth and kills the battery. Sounds quality, noise quality and design aside from this are great, but arriving somewhere with these dead is the most frustrating thing.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Asdfasdfasdf,
Thank you for sharing your feedback on using the WF-1000XM3. While we are glad you like the sound quality and noise canceling, we're sorry to hear you're having an issue with the unit. We value your input and appreciate the feedback regarding the left earbud not charging properly. We’d love to help you troubleshoot your problem. If the left earbud does not charge properly, wipe the charging terminals on the headset and charging case with a dry soft cloth (such as those used for eyeglasses).
• We recommend that you regularly clean the terminals for good charging connections.
Please access this link for additional troubleshooting steps to consider: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-1000xm3/articles/00229346
If you are still having the same issue, you can email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Jess
- Pros mentioned:Sound quality
Vert nice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wanted AirPods . These knock them out the park. Sony can you ever go wrong?
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, Mike!
We're very delighted to see positive comments like this. Thank you for choosing Sony! Regards,
Sam
- Pros mentioned:Sound quality
Nice
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They sound amazing and love the app to control the sound
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Beutiful, That's great! We're glad to hear you are enjoying the outstanding sound quality of our industry-leading, noise-canceling Truly Wireless headphones. Good to know you're utilizing the built-in equalizer on the Sony headphones connect app. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thanks for choosing Sony! -Jess
- Pros mentioned:Sound quality
excellent option for music lovers
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.sound is awesome .little heavy .too costly .Airpods is much cheaper and lighter and better for talking.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello, Deva! We value your opinion and we would like to apologize if our product did not meet your expectations. Thank you so much for your feedback. - Romeo
- Pros mentioned:Sound quality
Súper wound
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow this headphones sounds and look amazing, couulnt be happier.
I would recommend this to a friend - Pros mentioned:Sound quality
Work great
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love how small they are they work great. Sound quality is nice.
I would recommend this to a friend