Customer Ratings & Reviews
- Model:
- WF1000XM3/B
- SKU:
- 6359820
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.2 out of 5 stars
- Connectivity
Rating 4.1 out of 5 stars
Customers are saying
Customers frequently mention the excellent sound quality and great battery life of the WF-1000XM3 True Wireless Noise Cancelling In-Ear Headphones. Many also appreciate the comfortable fit and effective Active Noise Cancellation. However, some customers have concerns about the fit, connection stability, and water resistance, and a few would prefer a higher maximum volume.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Love them!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Truly the best audio quality! Love these headsets.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Ardnaz,
Awesome! We are glad you like the sound quality of the headphones. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go.
Regards,
David
Features
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So many features we don't know what to do with half of them. We like them so far but to early to get 5 stars.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Happy, We are glad to hear that you appreciate the features of this industry-leading, noise-canceling Truly Wireless headphones. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thank you for choosing Sony! Jay
- Pros mentioned:Sound quality
Fall out of ears easily. Poor for phone calls
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They don't work well if your actively working and moving, especially if you bend over. Also, the other side of a phone call hears everything magnified on their end. The noise canceling really doesn't help the other side of the phone. Audio music listening - Awesome.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello, We appreciate that you like how great the sound quality of these headphones are. We're sorry if the unit did not meet your expectations. We provide an assortment of earbuds in various sizes to ensure there is a great fit for all ear sizes and an optimal noise-canceling experience. In the future, if you are looking for a new unit, you might want to consider checking this model, WI-SP600N Sports Wireless Noise Canceling In-ear Headphones, which has a lightweight design for comfortable, secure and discreet to wear, whether you're training or out and about. - Romeo
- Pros mentioned:Sound quality
A
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best of his kind, excellent product, I can buy it again
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Junny, Great! Thank you for the awesome feedback! We're extremely pleased to hear you're happy and satisfied with the incredible sound quality and features of your new WF-1000XM3 Truly Wireless Headphones. We appreciate the recommendation. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thanks for choosing Sony! -Jess
GIft
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as a gift for my wife, she didn't like them, traded them in for air pods
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Mybestbuy, We regret to hear the features of this unit doesn't suit her preference and that headphones had to be returned. We hope you will consider Sony again in a future purchase. Thank you for the feedback. -Jess
- Pros mentioned:Sound quality
best ear buds i've had
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.so far these have been the best in ear headphones i've owned
I would recommend this to a friend - Pros mentioned:Sound quality
Great
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing headphones and good looking! Would recommend 10/10
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Billy, We are glad that you like your our our industry-leading, noise-canceling Truly Wireless headphones. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. To get the most out of your WF-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. Thank you for choosing Sony! -Vincent
- Pros mentioned:Sound quality
Average
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are ok sound of quality is good. Probably would go with the Samsung bud
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Concerned, thanks for sharing your feedback. We also appreciate that you like the sound quality of the WF1000XM3. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thanks for choosing Sony! Erin
- Pros mentioned:Sound quality
they are great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are great. Fit comfortably in my ear. Great audio. No complaints
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, headphoneguy!
We appreciate your positive feedback. We are always looking to make SONY better. Thank you!
~Earl
- Cons mentioned:Connection
Ok purchase!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok earbuds,connectivity an issue! For price should work better!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi ThatGuy,
Thank you for the feedback on your experience with your WF-1000XM3. We're sorry to hear you are experiencing issues with the headphones. We appreciate your feedback regarding the connectivity of this WF-1000XM3. The WF-1000XM3 has a new Bluetooth chip and an optimized antenna design to provide a stable connection for hours of wireless streaming.
The communication between the devices will be poor if there is an obstruction between the unit and the connected device. As a suggestion, to ensure you get the best Bluetooth connection, you may try setting the Bluetooth Connection Mode to “Priority on stable connection” (via Sony Headphones Connect app), and see if it resolves the problem. Also, check that the headphones are running on the latest firmware version. The software includes key features, applications, bug fixes, and feature improvements.
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-1000xm3/downloads
Thanks again for your feedback.
Regards,
Jess
- Pros mentioned:Sound quality
Best headphones
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Bluetooth headphones out there! Sound is ANAZING!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Terry, Great! Good to know you're satisfied with your purchase! We are glad you like the sound quality of the new WH-1000XM3 headphones. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thanks for choosing Sony! -Jess
- Pros mentioned:Sound quality
Excellent audio quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Glad I picked these up. Noise reduction and great sound.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi MarkT, You chose the right headphones. We are glad that you like our industry-leading, noise-canceling Truly Wireless headphones. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The noise-canceling technology in the WF-1000XM3 is the most advanced ever in truly wireless headphones, with our HD Noise-Canceling Processor QN1e. And, with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience wherever you go. Thank you for choosing Sony! -Vincent
Great sound. Terrible call quality.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've tried and returned almost every earbud Best Buy has to offer and have returned them. Most have video latency issues. Some sound great, but suffer from terrible call quality audio on both iOS and Android. Others are just okay at both, but cost more for some reason. Airpods are the only set I've tried of truly wireless earphones that work well at everything on both mobile platforms. We'll see how the AirPods Pro stack up.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello, Nurffed!
We're sorry to hear that our product did not meet your expectations. For us to better assist you, please email us at [email protected] with the following details:
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Romeo
Sony Social Support
- Pros mentioned:Sound quality
Great Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and excellent noise cancelling ability. Easy to use.
I would recommend this to a friend - Pros mentioned:Sound quality
Great quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality and excellent noise canceling capability
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rajan, Thank you for taking the time to review the WF-1000XM3. We're glad your like the quality and the noise canceling feature of our industry-leading, noise-canceling Truly Wireless headphones. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thanks for choosing Sony! -Jess
- Pros mentioned:Sound quality
Easy to pairing!!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful sound,good fitting,and very easy to Pairing!!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Robby, We are glad that you are enjoying your new wireless headphones. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. To get the most out of your WF-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. Thank you for choosing Sony! -Vincent
- Pros mentioned:Sound quality
excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.super cool cancelling and non cancelling options for sounds
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kimpossible88, We are glad that you like the noise canceling feature of our industry-leading, noise-canceling Truly Wireless headphones. Don't forget to download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. Thank you for choosing Sony! -Vincent
pretty good noise canceling
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.can someone explain why this charging case needs to be so big.... sony please fix the pairing process is too confusing
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Iamthomasoliver, We are sorry to hear you are having an issue with your headphones. You can follow the guide here if you are confused with the pairing process: https://helpguide.sony.net/mdr/wf1000xm3/v1/en/contents/TP0002289872.html.
Despite the issue and concern, it's good to know that you like the noise canceling feature.
Should you need further assistance, you can email us at [email protected] with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Vincent
- Pros mentioned:Sound quality
I love it
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I Iove it, I was waiting for so long to get it cuz never was on Stock
I would recommend this to a friendBrand response from SonyListens
Posted .Hello, Joxeloiz! Thanks for commenting! We're happy to hear that you love our newest earbuds! Thank you so much for choosing Sony! - Romeo
- Pros mentioned:Sound quality
They are everything I was expecting
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound from highs to lows, fabulous noise canceling capacity.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, David!
Thanks for the positive feedback! You have a nice day!
Regards,
David