Customer Ratings & Reviews
- Model:
- WF1000XM3/B
- SKU:
- 6359820
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.2 out of 5 stars
- Connectivity
Rating 4.1 out of 5 stars
Customers are saying
Customers frequently mention the excellent sound quality and great battery life of the WF-1000XM3 True Wireless Noise Cancelling In-Ear Headphones. Many also appreciate the comfortable fit and effective Active Noise Cancellation. However, some customers have concerns about the fit, connection stability, and water resistance, and a few would prefer a higher maximum volume.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Battery life
Work well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work great, no complaints. Charge lasts plenty of time
I would recommend this to a friendBrand response from SonyListens
Posted .Hello AK12, We are glad to hear about your positive experience with your wireless headphones. To get the most out of your WF-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. Thank you for choosing Sony! -Vincent
- Pros mentioned:Sound quality
Amazing sounding earphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best earphones for the price sound is incredible!
I would recommend this to a friend - Pros mentioned:Sound quality
Great sound drop connection with my note 10
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is great but it would lose sound off and on had to return sound is great
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jess,
Thank you for the feedback on your experience with your WF-1000XM3. We value your opinion and we would like to apologize if the unit did not meet your expectations. While we're that you like the sound quality, we're sorry to hear that you are having some audio issues. The communication between the devices will be poor if there is an obstruction between the unit and the connected device. As a suggestion, you may try setting the Sound quality mode to Priority on stable connection and see if it resolves the problem. Also, check that the headphones are running on the latest firmware version. The software includes key features, applications, bug fixes, and feature improvements.
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-1000xm3/downloads
We regret to know that the unit had to be returned. Thank you for sharing your feedback, it helps us improve our future products.
We hope that you will shop Sony again in the future
Regards,
Jess
- Pros mentioned:Sound quality
Excellent Wireless Headset
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing wireless headset with good noise cancelation.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChetanRaju, Wow! Thank you for the 5-star review of your WF-1000XM3 Headphones. We're glad you're enjoying the sound quality, noise canceling and overall performance of the unit. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thanks for choosing Sony! -Jess
- Pros mentioned:Sound quality
Excellent
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound is clear connects easy no need to buy any other
I would recommend this to a friend - Pros mentioned:Sound quality
Awespme headphones
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worth paying the extra money for awesome product like this.
I would recommend this to a friend - Cons mentioned:Fit
Don’t waste your mon
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was looking for a replacement for my Beats. Didn’t want to go with Apple. These are big and bulky. Sound is ok. They hurt ears after awhile. Thought I’d get used to it, I was wrong. Went to return, I was 2-days late. Should have bought something from Costco. I guess I should’ve gone with the Ipod Pro. Haven’t found a replacement yet.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello,
I sincerely regret to hear that you're not satisfied with our WF-1000XM3. We provide an assortment of earbuds in various sizes to ensure there is a great fit for all ear sizes and an optimal noise-canceling experience. To ensure optimal performance with noise canceling, as well as to obtain the best fit and prevent the headsets from falling out, please refer to one or both of the following:
1.Help Guide https://helpguide.sony.net/mdr/wf1000xm3/v1/en/contents/TP0002392265.html
2.Animated Tutorial on the Sony Headphones Connect app (ref https://helpguide.sony.net/mdr/hpc/v1/en/contents/TP0001548864.html?search=tutorial).
3.Instructional Video https://youtu.be/HnXJ_f2nbb4.
If this does not help, please email us at [email protected] with the following details:
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Romeo
Sony Social Support
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not having any earbuds prior to these. I think progress is good. Real noise cancellation is over ear headphones only.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Thatisit, We are happy that you like your wireless headphones. The noise-canceling technology in the WF-1000XM3 is the most advanced ever in truly wireless headphones, with our HD Noise-Canceling Processor QN1e. And, with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience wherever you go. We appreciate your feedback. Thank you for choosing Sony! -Vincent
- Pros mentioned:Sound quality
Best Wireless Earbuds Ever!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality and noise cancellation are incredible.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MinnesotaNice21, We are happy that you now have the best wireless headphones ever! We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The noise-canceling technology in the WF-1000XM3 is the most advanced ever in truly wireless headphones, with our HD Noise-Canceling Processor QN1e. And, with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience wherever you go. Thank you for choosing Sony! -Vincent
- Pros mentioned:Sound quality
Best Earbuds on the Market
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony WF-11000XM3 is the best noise cancellation on the market....
I would recommend this to a friendBrand response from SonyListens
Posted .Hello, dmevid! Thank you so much for the feedback! We're happy to hear that you're having an enjoyable experience with our product. Thanks for commending Sony! - Romeo
- Pros mentioned:Sound quality
Awesome head phones
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Crystal clear....great quality can't beat it ,,..............
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Phillip, We are glad to hear you are enjoying our industry-leading, noise-canceling Truly Wireless headphones. We appreciate all of your feedback as it helps improve the product. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. If you haven’t already, download the Sony - Headphones Connect APP. This will give you the ability to use our ASC( Adaptive Sound Control) feature, so you can customize the noise canceling feature based on your activity. There is also an equalizer to fine tune your music. And, with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Erin
- Pros mentioned:Sound quality
Headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent headphones with noise cancelling ability
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mv054, Excellent! We are glad to hear you are enjoying our industry-leading, noise-canceling Truly Wireless headphones. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thanks for choosing Sony! Erin
- Pros mentioned:Sound quality
Great for work!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sony never disappointed me! Crisp and clear and super light.
I would recommend this to a friendBrand response from SonyListens
Posted .Sony won't disappoint you, Khadafi06! We are glad you like our industry-leading, noise-canceling Truly Wireless headphones. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. Don't forget to use the Sony - Headphones Connect app. This will give you the ability to use our ASC ( Adaptive Sound Control) feature, so you can customize the noise canceling feature based on your activity. There is also an equalizer to fine-tune your music. Thank you for choosing Sony! -Vincent
- Pros mentioned:Sound quality
Great in-ear headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These earphones work very well. I highly recommend them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Hokie2009, We are glad that your new wireless headphones work very well. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The noise-canceling technology in the WF-1000XM3 is the most advanced ever in truly wireless headphones, with our HD Noise-Canceling Processor QN1e. And, with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience wherever you go.Thank you for trusting Sony! -Vincent
- Pros mentioned:Sound quality
The best
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing quality. Best earbuds out there. Better than iPods.
I would recommend this to a friend - Cons mentioned:Water resistance
Perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use for running though not water rated. No problems yet.
I would recommend this to a friend - Pros mentioned:Sound quality
Amazing headphones
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing headphones! Great noise canceling, easy to pair
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Billy, It's nice to hear that you like the noise canceling features of your new wireless headphones and they connect to your device easily. The noise-canceling technology in the WF-1000XM3 is the most advanced ever in truly wireless headphones, with our HD Noise-Canceling Processor QN1e. And, with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience wherever you go. Thank you for choosing Sony! -Vincent
- Pros mentioned:Sound quality
Great noise cancellation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great noise cancellation and also the google assistant works nice
I would recommend this to a friendBrand response from SonyListens
Posted .Hello, Al99! That's great! We're happy you like our industry-leading, noise-canceling Truly Wireless headphones. Thank you so much for commending Sony! - Romeo
- Pros mentioned:Sound quality
Sounds great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound and nice magnetic case. I got the black and copper
I would recommend this to a friend - Pros mentioned:Sound quality
Great Ear Buds
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really Like these. No Complaints. I use these every day
I would recommend this to a friend