Customer Ratings & Reviews
- Model:
- WF1000XM3/B
- SKU:
- 6359820
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.2 out of 5 stars
- Connectivity
Rating 4.1 out of 5 stars
Customers are saying
Customers frequently mention the excellent sound quality and great battery life of the WF-1000XM3 True Wireless Noise Cancelling In-Ear Headphones. Many also appreciate the comfortable fit and effective Active Noise Cancellation. However, some customers have concerns about the fit, connection stability, and water resistance, and a few would prefer a higher maximum volume.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Great Sony ear buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love them they truly do what they need to do. Clear sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Acr090816! That's great! Thanks for the feedback! We're happy to hear that our product meets your expectations. Thank you so much for loving Sony! - Romeo
- Pros mentioned:Sound quality
My Gf loves them!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome sound and can be tweaked for personal preference
I would recommend this to a friend - Pros mentioned:Sound quality
Sony products best.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have a bunch of headphones. all of them sound great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dave, Awesome! We are glad to hear you are enjoying our industry-leading, noise-canceling Truly Wireless headphones. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. If you haven’t already, download the Sony - Headphones Connect APP. This will give you the ability to use our ASC( Adaptive Sound Control) feature, so you can customize the noise canceling feature based on your activity. There is also an equalizer to fine tune your music. And, with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. -Sam
- Pros mentioned:Sound quality
Great sound
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice ear phones, easy to pair and great sound.
I would recommend this to a friend - Pros mentioned:Sound quality
Great sound quality.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality ear buds with noise canceling capabilities.
I would recommend this to a friend - Pros mentioned:Sound quality
Good
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality and will buy again if needed!!!!!!!!!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Charly, we're glad you like our product. Thank you for choosing SONY. ~Earl
- Pros mentioned:Sound quality
Experience the product for yourself!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My ratings speak for themselves. I have no further input.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, Enigma!
We appreciate you giving a high rating on us. We are always looking to make SONY better. Thank you!
~Earl
- Pros mentioned:Sound quality
Great headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to connect and great sound! Definitely recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, H8inc! We are glad to hear you are enjoying our industry-leading, noise-canceling Truly Wireless headphones. Thanks for choosing Sony. ~Ralph
- Pros mentioned:Sound quality
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great true wireless headphone, never had a better pair.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, Emereh!
Enjoy your headphones! Thank you for choosing Sony!
Regards,
David
- Pros mentioned:Sound quality
Fantastic love them!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable and great sound quality. Highly recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, MotherofDogs!
Awesome! We are glad to hear you are enjoying our industry-leading, noise-canceling Truly Wireless headphones. Thank you for choosing Sony! -Sam
- Pros mentioned:Sound quality
Awesome buds
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound quality for wireless buds. Very good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Danco, we are glad to hear you are enjoying our industry-leading, noise-canceling Truly Wireless headphones. We appreciate all of your feedback as it helps improve the product. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. If you haven’t already, download the Sony - Headphones Connect APP. This will give you the ability to use our ASC( Adaptive Sound Control) feature, so you can customize the noise canceling feature based on your activity. There is also an equalizer to fine tune your music. And, with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go.
Thank you for choosing Sony!
Erin
Good ear buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like everything about them except you can't use only the right one without the left bring in your ear.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello tbrown, We are glad that you like almost everything about your wireless headphones. To use only one unit of the headset, please visit this link: https://helpguide.sony.net/mdr/wf1000xm3/v1/en/contents/TP0002395214.html. We appreciate your feedback. Thank you for choosing Sony! -Vincent
- Cons mentioned:Fit
noise canceling ear buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.pretty nice a bit heavy in my ears have fallen out a few times
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Cineshooter,
Thank you for choosing and purchasing our WF-1000XM3 Wireless Noise-Canceling Headphones.
We regret to hear you are having issue with your wireless headphones. We have taken note of your issues. Customer feedback is important to us because it helps us improve our products for the future. Good to know that you like its sound quality and noise canceling function.
The WF-1000XM3 comes with different sizes of earbuds to ensure there is a great fit for all ear sizes and an optimal noise canceling experience. Please use the right size according to the size of your ears. When wearing them, please gently pull on the top of your ear as you twist the earbud into your ear. This should give you a firmer hold and better noise canceling experience. Feel free to test them again once done with our suggestions.
https://helpguide.sony.net/mdr/wf1000xm3/v1/en/contents/TP0002392265.html
Should you need further assistance, you can email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
We appreciate you and thanks again for shopping Sony!
Sincerely,
Jess
- Pros mentioned:Sound quality
best wireless noise cancelling earbuds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.premium buy...love this earbuds.. even on a airplane
I would recommend this to a friendBrand response from SonyListens
Posted .Hello 808hawaiian, That's great! We're glad you love our industry-leading, Noise Canceling Truly Wireless headphones. Thanks for choosing Sony! - Romeo
- Pros mentioned:Sound quality
Totally AWESOME!!!! WOW!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best ear buds ive ever heard !! A must get!! Great!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, Ikonic1! That's great! We are glad that you are satisfied with the product. Thank you for choosing Sony. ~Ralph
Great 10/10
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphone still working well over a year after buying. The only issue I have run into is sometimes when you place them in the case they won't charge. However, I have owned these well over a year and they have been dropped on more than one instance.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Thomas,
Thank you for a perfect rating! We're glad you are enjoying your the XM3 headphones for over a year now. We're sorry to hear the issue were the headphones sometimes won't charge. Please try some solutions that may resolved this issue through this link: https://www.sony.com/electronics/support/articles/00229346
If you have concerns or need assistance with the unit, you can email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thank you for choosing Sony! - Kris
- Pros mentioned:Battery life
Sony getting but...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is basic, no bass. Good battery life. Okay case size.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Boaz,
We do apologize for the inconvenience. If you feel that the bass (low frequency) sound is low or there's a difference in volume levels between the left and right sides of the headphones, change the earbuds to another size that comfortably and snugly fit both ears.
Please be assured we take this feedback very seriously and continuously strive to improve our products.
Regards,
David
Excellent upgrade
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noice reduction is better, the case is vastly improved. They also hold their connection a lot better the the originals.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, Kman1!
Thank you for the positive feedback.We are happy that you love it. Thank you for supporting Sony!
Regards,
David
- Pros mentioned:Sound quality
Good sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound, sticks to my ears just fine. Very stylish.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, John!
That's awesome! We are glad to hear your feedback. Thank you for choosing Sony!
-Vincent
- Pros mentioned:Sound quality
Amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best sound out there and the noise cancelling is #1
I would recommend this to a friendBrand response from SonyListens
Posted .@Karurosu6821, We are glad to hear you are enjoying our industry-leading, noise-canceling Truly Wireless headphones. Thanks for choosing Sony. -Sam