Customer Ratings & Reviews
- Model:
- WF1000XM3/B
- SKU:
- 6359820
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.2 out of 5 stars
- Connectivity
Rating 4.1 out of 5 stars
Customers are saying
Customers frequently mention the excellent sound quality and great battery life of the WF-1000XM3 True Wireless Noise Cancelling In-Ear Headphones. Many also appreciate the comfortable fit and effective Active Noise Cancellation. However, some customers have concerns about the fit, connection stability, and water resistance, and a few would prefer a higher maximum volume.
This summary was generated by AI based on customer reviews.
Good for listening to music
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are good for working out or jogging. They stay in your ear well.
No, I would not recommend this to a friendGood
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Okay I am taking the day off and I can send it to you in the morning
I would recommend this to a friendGood speaker, bad mic
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought them and returned them the following day because I got too much interference on my microphone
No, I would not recommend this to a friendDead after using it for a year
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.dead after using it for a year. Can't even reset the headphones.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Mike,
This is not the experience that we want you to have. You may refer to the troubleshooting steps on this link to help resolve the issue:
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-1000xm3/articles/00229346
If the steps on the link didn't resolve the issue, initialize the headset:
https://helpguide.sony.net/mdr/wf1000xm3/v1/en/contents/TP0002289926.html
If still not resolved, the unit may require service. For further assistance, please email the below information to socialsupport@am.sony.com.
Full Name:
Best Buy Username:
Telephone Number:
Sony Headphones Model Number:
Issue:
Additional Information regarding your experience with your WF1000XM3.
Sincerely,
-Ralph
Sony Social Support
Good deal on earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got these for my husband. Best earbuds we have tried so far.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Item, That's great! We're thrilled to hear that you feel the WF-1000XM3 is the best sounding wireless headphones that you've owned and you're enjoying the features and overall sound quality of the unit. Good to know you're satisfied with your purchase! We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thanks for choosing Sony! -Jess
Fantastic
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good. Many features and very customizable!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mm2424, Thank you for sharing your thoughts and experience using your new Sony WF-1000XM3. We're truly pleased to hear you're happy and overall satisfied with the features of the headphones. Good to know you are utilizing the different customizations found on the Sony Headphones Connect app. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thank you for choosing Sony! -Jess
- Cons mentioned:Fit
Blutooth Stopped Working after 1 month
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Luckily due to the Coronavirus, BB extended their return window. I'm taking these back next week because they would no longer connect to Bluetooth. They also kept falling out of my ears no matter what tips I used and even purchased new ones. Impracticable to wear and uncomfortable.
No, I would not recommend this to a friend Great BlueTooth earbuds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They’re excellent. Never had such convenience in a Bluetooth Product.
I would recommend this to a friendOffice
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product I have use them for years!!!!!!!!!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Aggie031, We are glad that you are happy with your Sony wireless headphones. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The noise-canceling technology in the WF-1000XM3 is the most advanced ever in truly wireless headphones, with our HD Noise-Canceling Processor QN1e. And, with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience wherever you go. Thank you for choosing Sony! Vincent
Sony
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good headphones but not so good for the gym or running
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Adapter, Thank you for the 5-star rating! We really appreciate your feedback on your new Sony headphones. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. If you haven’t already, download the Sony - Headphones Connect APP. This will give you the ability to use our ASC( Adaptive Sound Control) feature, so you can customize the noise canceling feature based on your activity. There is also an equalizer to fine tune your music. And, with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thanks for choosing Sony! -Sam
Wonderful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy service, very efficient and great staff. Great product
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Wilson, Great! Thank you for sharing such an excellent shopping experience of your WF-1000XM3. We're thrilled to know that you like the sound quality and overall performance of our industry-leading, noise-canceling Truly Wireless headphones. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thanks for choosing Sony! -Jess
good headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.better than the overpriced apple airpods pro. buy these instead
I would recommend this to a friendBrand response from SonyListens
Posted .Hello barsh. We are happy to hear your positive feedback. To get the most out of your WF-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. Thank you for choosing Sony! -Vincent
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are excellent earbuds. I only wish they were waterproof
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TechBuyingFool, We are happy that you like the quality of our industry-leading, noise-canceling Truly Wireless headphones. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The noise-canceling technology in the WF-1000XM3 is the most advanced ever in truly wireless headphones, with our HD Noise-Canceling Processor QN1e. And, with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience wherever you go. We appreciate your feedback. Thank you for choosing Sony! -Vincent
They are great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are great used everyday I would recommend to a friend Great price
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, Piggy62!
Thank you for sharing this positive review. We appreciate your time sharing this feedback. Thank you for choosing Sony.
Regards,
David
Great sounds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything works as stated fits easily into ear and connectivity is easy
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, Mhcc! We are glad to hear you are enjoying our industry-leading, noise-canceling Truly Wireless headphones. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. And, with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. ~Ralph
Legit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Legit!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi V4Vendetta, We are glad that you like your Sony wireless headphones. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The noise-canceling technology in the WF-1000XM3 is the most advanced ever in truly wireless headphones, with our HD Noise-Canceling Processor QN1e. Thank you for choosing Sony! -Vincent
Excellent Headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best purchase I have ever made! I love these so much!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi katelynn, We are glad to hear that you love our industry-leading, noise-canceling Truly Wireless headphones. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thank you for giving the product a perfect rating! Jay
Sound quality
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.However, mic could be improved. With iPhones, call quality is poor.
I would recommend this to a friendNice Product.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Another excellent product from Sony. Not too heavy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ODUSOMO, we are glad to hear you are enjoying our industry-leading, noise-canceling Truly Wireless headphones. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. If you haven’t already, download the Sony - Headphones Connect APP. This will give you the ability to use our ASC( Adaptive Sound Control) feature, so you can customize the noise canceling feature based on your activity. There is also an equalizer to fine-tune your music. And, with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thank you for choosing SONY. ~Earl
Great sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a disappointment. A little pricey, but I think they’re worth it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nick32, We are glad to hear you are enjoying the sound quality of our industry-leading, noise-canceling Truly Wireless headphones. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. If you haven’t already, download the Sony - Headphones Connect APP. This will give you the ability to use our ASC( Adaptive Sound Control) feature, so you can customize the noise canceling feature based on your activity. There is also an equalizer to fine tune your music. And, with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. -Sam