Customer Ratings & Reviews

I was excited to test these headphones as I love Sony’s portable audio products, but I was a bit disappointed. I’d rate these as a 3.5 out of 5. And, quite frankly, they’re hard to recommend. At least, they’re hard for me to recommend as everyday headphones. Don’t get me wrong, the sound is mostly pretty good. I get way more bass and a much clearer audio presentation from these than I do Apple AirPods and similar offerings from Jlab and JVC. If that is all it takes to put you over the edge, then pick a set up. I think if you are a frequent flyer, these headphones are a no-brainer. They travel well, and the battery life has been pretty good in my usage. The adaptive audio has done a good job controlling outside sound. Walking outside on a windy day in Oklahoma, I can hear every note and word. The earbuds do a good job drowning out loud appliances and road noise. I love the case. There’s a magnet in the case that snaps the buds into place as you get them close to their slot. The charging lights and design of the case and the buds are great. I like the USB-C connection. I would have preferred a longer cable or a cable built into the case, but that’s a nitpick. But, that’s where the good news ends. I had a lot of problems with these Earbuds… On my iPhone 7, I had random disconnections. The right ear wanted to cut out a lot. But I didn’t have those same disconnects on the Samsung Galaxy Tab S4. The earbuds don’t fit my ears very well and are designed to go deep into the ear canal. If they aren’t sealed well in the ear canal, the noise cancellation does not work quite as well. On the subject of fit, I couldn’t find a ear tip that fit all that well. The earbuds didn’t want to stay in my ear while I walked. Consequently, I found myself accidentally accessing the touch controls repeatedly as I tried to keep the earbuds in the ear. The touch controls worked better than the JLAB Air Sport True Wireless headphones, but some of the features like cupping the ear for quick attention mode, never worked for me. The Sony Headphones Connect app works well enough, but it was also constantly using my phone’s location information while in use. Google Assistant worked great with my Android devices, but on iPhone it required using the Google Assistant App, which has never worked right for me. Sometimes it works, and sometimes I have to restart the app multiple times while cursing Google. It also made little sense to have the Google Assistant on iPhone as you can access Siri by holding down the right touch sensor. Thankfully, you don’t have to use Google Assistant and can program the left sensor for ambient sound controls. But again, on Android, the Google Assistant controls worked great. Hands free calling was a mixed bag. The touch controls worked and I could hear the other person on the line clear as if they were in the room, but they told me I was hard to hear. Over the last year, I have been lucky enough to use the Apple AirPods, the JVC Sport True Wireless Earbuds, and the JLAB JBuds Air Sport True Wireless earbuds. In terms of audio quality, the Sony WF-1000XM3 are the clear winner. If the Bluetooth connection did not cut out and the headphones stayed in my ear, these were the obvious favorites. But, the JLAB earbuds fit my ear better and have a hook to keep them in place. Even the JVC buds stayed in my ear better. The Sony WF-1000XM3 looked and sounded better, but the JLABS were a third of the price and stayed on my ear. So, guess which set I will be using more for my every day? So, I guess I am begrudgingly recommending them if you have a newer phone (preferably android / google based) and you are okay with the headphone fit. I'm hoping some of my problems were connected to my current iPhone and that these EarBuds will be much more stable on my next phone. Software can and will be patched, but I'm not sure how I will get them to stay in my ear comfortably.

It was love from the first music note :) The sound is rich, very nice highs and mids with deep bass. The noise cancelation is great (really great) when I set it on I feel like I'm in my own little world with my light low music going on. The Sony WF-1000XM3 are really awesome deal and will recommend it with a heartbeat.

Excellent buy. I always buy bose headphones and I wanted to do a change. My friend recommended me this style and after reading the reviews i decided to make the purchase. I love the sound and how they look. The only thing is the noise canceling is only while you are listening music not on their own

Awesome headphone, In-Ear. Smart noise cancelling let's you program noice cancellation levels and even assign them to a specific location, for example, work. No to mention they are absolutely beautiful. Just Sony being Sony, the best.

Good Sound quality. But battery is draining after 45 mins of use

The sound is amazing paired with the noise cancelling. Full sound and soundstage on the Sony headphones app. Quick to connect on android. I love them. I would suggest a secondary ear wing for more active retention. 5 stars and 10 for the WH-1000XM3. Amazing!

The comfort, functionality, and ease of use is worth every penny. The only negative comment I can make is there is a bit of wind sound when you have a even a gentle breeze. Other than that 10 out of ten.

WF-1000MX3 superbly top notch earbuds I’ll start off by saying I’m quite the fan when it comes to Sony headphones. My current fav is the WH-1000MX3 headphones followed by the Jabra Elite 65t earbuds. I currently also have the WH-1000MX3 earbuds. As far as earbuds go, my overall favorite are the Jabra Elite 65t. Overall sound is great on those. The real limiting factor for the WH-1000MX3 earbuds was when making a call with them on. Sound only came out of one ear which was really annoying. The 65t worked far better in the call functionality since sound came through both earbuds. Now that these WH-1000MX3 earbuds correct this issue, these are definitely my favorite earbuds. First thing, Sony really needs to revamp the naming conventions for the headphones. It gets a bit confusing since there are now two 1000MX3 model headphones from them. That said, these earbuds are, quite possibly, the best I’ve used so far. As with Sony headphones, the extra bass feature is probably one of the best features they have. I’ve used other earbuds/headphones with extra bass but none come close to the sound Sony headphones put out. I listen to EDM primarily and the bass these earbuds put out is satisfying to say the least. Nice, deep bass tones without the distortion you get from other earbuds. I’m REALLY pleased with the bass these earbuds put out and it’s a testament to Sony’s rep when it comes to their extra bass feature. Vocals on these earbuds is crisp and clear. Even with the extra bass feature, there is no muddy, garbled sound when all sounds come together. The music is crisp and vibrant as it should be. Sony really got it right with these earbuds. The noise canceling feature on these earbuds is surprisingly good. Earbuds, in general, are all noise cancelling to some extent since you’re plugging your ear with a rubber tipped earbud. That said, as far as the noise canceling goes, they’re right on par with the larger WH-1000MX3 headphones. They block a great deal of background noise. I had these on when an ambulance drove by and it was noticeable but not loud at all. On the subway; you can barely hear anything which is great. As I mentioned earlier, the biggest flaw they improved with these was having sound from both earbuds when making a call. The previous model was good but this one bit made them just plain irritating since I couldn’t really use those earbuds when making a call. In the event I had to take a call, I’d have to switch earbuds. BUT, these earbuds now have stereo sound when making calls which makes these earbuds pretty much perfect in my eyes. Another slight issue I had with the WH-1000MX3 earbuds (previous gen) was the battery life. On a recent train ride I took, the earbuds died during the 3 hour trip which was quite a nuisance. These supposedly have 6+ hours so we’ll see how these hold up for long periods of use. One thing that might be an issue for some is the size of the case for these earbuds. The previous gen case was comfortably small. The case for the Jabra Elite was a perfect size. The case for these earbuds is considerably larger which can be an issue for some people. Not so much for me since I throw the case in my backpack. For some who like to put their earbud case in their pocket or something, this case might not fit so well for them. Overall, these a really a top notch pair of earbuds and are now my favorite earbuds. Can’t really say anything negative about these as they perform well in every category you can think of. Battery life still has to be seen but that’s not a huge concern for me at the moment. Great earbuds and probably the last ones you’ll need for awhile.

Are very easy to use. The noise canceling set up its just adapt to the environment you are in. Cool. I would recommend this to anyone. I used to use the Bose sport but these are much better.

Well made earphones. However, they were difficult to pair with our new Sony TV. We found an app for the TV which helped it sinc with bluetooth. Still working on fitting the right sized fittings for my ears.

The product is so good. Compare with the Bose one, this this the best music quality and smartest noise canceling!

These headphones are major major major good, I just love these headphones so much I can’t put them down

The sound quality is superb! Like them over my AirPods any day. Better than my Galaxy buds also!

The quality builds the look the sound! I will highly recommend if your are looking for new earbuds call quality sounds great!!

I am using these on an iPhone 11. Got these when my Jabra earbuds failed. I really like Sony and reviews were promising. Finding out that while they are really good when I listen to music, driving directions, podcasts, they fail when talking on phone. Like most people, I typically have only one in, left one, during phone calls. Each time I have used them, the call drops, then picks back up and drops again. I end up putting call on speaker. The noise canceling part works really well. Impressed, but for phone calls, I find this unacceptable. Will trade in for something different.

So far very nice the noise cancelling is really good and the sound is out of this world.

These have amazing sound quality and features, but unfortunately you have to use a “Sony connect” app to use the buds which wouldn’t be all bad if it worked. 2/5 times I’d say it fails to connect even though the earbuds are connected to my phone via Bluetooth but if the app isn’t it won’t work.

The Sony WF-1000XM3’s are the first pair of truly wireless earphones I have tried from Sony and I am very impressed with what they have done but let me start with what comes inside the box. Inside we have the two earphones, the charging case, a plethora of eartips (6 pairs, including comfortable foam ones that I prefer), a usb type C cable along with the usual paperwork. When it comes to the design of the XM3’s I have to first start with where they are housed, inside a neat battery case. The case has a somewhat matte black oval body with a flat golden/copper top/lid. These colors mirror the colors that are also found on the XM3’s and I find the combination appealing. The lid is magnetic in nature and allows the earphones to be safely seated with no shifting around while inside or while the case is held upside down. The case is bulky in size compared to competitors but it’s understandable since according to Sony the case is able to charge the case a full three times giving you 24+ hours of battery life. NFC pairing with android phones can be done through the lid and there is a charging notification light below the lid at the front of the case, while the usb port can be found on the bottom of the case. Sadly the case doesn’t have a means for you to check charge level. Opening the case you will see the earbuds nested securely into the case with indicator lights towards the left and right side of the case indicating the charging status of each individual earbud. Upon taking out the XM3’s you will notice they are light yet appear well designed. They are no wing-tips/shark fins and I had no problem with the XM3’s fitting and staying securely in my ears while they were in use. This was aided by not only the overall shape but also the material it was made out of that offered some grip. On the outside of each earbud exists two circular touch capacitive areas that allow you to interact with the earphones. By default the left touch control toggles between the ambient and noise cancellation mode while the right touch control handles music playback ie. one taps pauses/plays, two taps skips to the next track and three taps returns you to the previous track. Sadly there is no way to control volume from the earbuds themselves and your are left to using the device they are connected to. A feature that stands out here is the Quick Attention mode which is initiated by placing a finger on to the left touch control and holding. This instantly switches to ambient mode so that you can hear whats going around you and upon removing your finger your music resumes. I find this very useful, as it reduces or removes the need to take out the earphones everytime some is trying to speak to you. Another interesting feature that exist (through using the Sony Headphone App) is the ability to modify the controls of each earphone, allowing you to even set one of the touch controls to trigger Google Assistant/Siri. I’ve had a blast using this with the google assistant have having notification being read to me. I was quite impressed. When it comes to performance, I continued to be impressed. There is so much to say I don’t know where to begin. Lets start with when you take the buds out, They instantly come on and are ready to be paired. Upon putting them in your ears each earbud inpedently reports their own battery level..( wow). They each pair independently to the device and you don’t have to worry about connection issues between the earbuds( as in connection to your device is not based on the earbuds being linked to each other). You can also use one independently of the other with no problems. While they are both in use with music playing, taking out any will pause the music while returning to your ears promptly resumes your music. Before I get ahead of myself let address how they sound. I can’t talk about how they sound without talking about the Active Noise Cancelling (ANC) feature these earbuds have. The ANC feature is impressive with or without music playing. With no music on, there is a small amount of ambient sound coming through but as soon as the music is on the anc is in full effect without even a high volume. I even believe the ANC allows for me to listen to music at lower volumes and therefore cause my eardrums less strain while also extending its battery life based on my use. Walking along crowded busy streets and stepping into jam-packed stores the ANC performed much better than I thought it would and I am again further impressed. The effect is not as superb as headphones but this is a size/ form limitation and not a technology one. For music, these are pretty good, the bass pounds rather than thunders at the low end, the treble is crisp just like the highs and mids are mostly balanced. I listen to a variety of genres, alternative, rap, edm, dancehall etc, all came through quite well and I am sure they were enhanced through the Digital Sound Enhancement Engine HX (DSEE Hx) audio processing provided through the app. When it comes to phone calls, the XM3’s performed suitably, with audio coming through clearly from the other person on the call while according to them my voice carried clearly and cleanly until it got too noisy around me. Finally when it comes to battery life, after using them on and off for hours without allowing them to charge, I can report that they lasted for 7+ hours with ANC on for about half the time and volume set to around 50% or less. This rivals other “wired” bluetooth earphones that own, that I’m certain posses a larger battery so kudos to you Sony. In all honesty Sony has delivered a strong competitor to this market despite it missing a few things such as sweat/water resistance. Its ANC, comfort, sound and battery life are quite impressive and makes it stands tall in this category. I don’t see these being used as one’s main gym earbuds but more along the lines of a professional or casual setting, not that they can’t be used in any way you desire, but that’s just my take on them.

All the features were great! especially the noise cancelling

Generally, I prefer on or over ear headphones but I like to have a good set of ear buds for situations where I can’t wear headphones. These Sony WF-1000XM3 arent just good but they are the best earbuds I have ever used. Period. Sony typically has great packaging so there isn’t much to say here as the trend continues. The packaging is nice with steps (1,2,3) as you open the product telling you to download the app, connect the earbuds, etc. In the box: - Earbuds - Short USB-A to USB-C charging cable - Four sizes of silicone ear tips and three sizes of foam ear tips - Reading material Pairing the earbuds was as simple as charging them up, taking them out of the case (already in pairing mode) and pairing them to your device. These earbuds are feature packed with industry leading noise cancelation, quick charging, voice assistant control, quick attention mode, and the list goes on. The app is well worth downloading due to the amount of sound control available to you to tweak the sound and noise cancellation for your taste. Getting the earbuds to sit right in your ear may take some trial and error. The middle silicone tips come on them out of the box so I tried them and immediately knew they didn’t fit right. I went down to small and they fit better but even yet I went down to the extra small tips and they finally fit well. I usually use a medium size for other earbuds so this may be one too small but for now they are working well. Just like other brands of earbuds it takes an “insert, and twist” motion to get them locked into the correct position. Now to discuss the sound quality and noise cancellation… WOW! Out of the box and paired to the app the DSEE HX (Digital Sound Enhancement Engine) was set of off and the EQ needed a little work for my ears. I switched the DSEE HX on and changed the connection to prioritize sound quality. It sounded a little better but my final adjustment so far was to bump the “Clear Bass” up about 4-6 levels out of 10. The bass is now very punchy and you can actually feel it in your ears around 75% volume or higher. The overall sound quality is VERY good and this is in part due to the amazing noise cancellation. The noise cancellation can be adjusted manually in the app or set to a more adaptive setting in which it adjusts the sound using the microphones to whatever setting you may be in. I prefer to have the sound quality fixed and adjust the noise cancellation myself but it might be good for people who are more on the go in varying environments. Of course these earbuds also have the quick attention mode which allow you to communicate without taking the earbuds out by holding the left side touch sensor. This feature is VERY handy due to the relative complexity of getting them seated in your ear correctly. One feature I found myself missing was volume control from the earbuds themselves. This appears not to be a feature as of now but maybe they can add this as a software update in the future. After watching a few YouTube videos, I didn’t see any major lag but if you are picky I could see a fractional amount from time to time. Not enough to be annoying at all but if you stare at it then it might show up. Overall my impressions of these earbuds are just so good. Like I said these are by far the best sounding earbuds I have ever heard and paired with the top notch noise cancellation it allows you to ignore your surrounds and enjoy the music! Pros: - Noise Cancellation - BT 5.0 (Can use either L or R earbud to listen to music) - Sound Quality with adjustment via app - Charging Case - Color scheme (Black and Gold) - Overall features - Four sizes of ear tips plus foam tips Cons: - No volume adjustment from earbuds - Fitment in ear takes time to get right - No IP rating (Water/dust)