Customer Ratings & Reviews
- Model:
- WF1000XM3/B
- SKU:
- 6359820
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.2 out of 5 stars
- Connectivity
Rating 4.1 out of 5 stars
Customers are saying
Customers frequently mention the excellent sound quality and great battery life of the WF-1000XM3 True Wireless Noise Cancelling In-Ear Headphones. Many also appreciate the comfortable fit and effective Active Noise Cancellation. However, some customers have concerns about the fit, connection stability, and water resistance, and a few would prefer a higher maximum volume.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Great earbuds that made for a great gift
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased these as a gift for my father, and he loves them. They’re his go to headphones most of the time now—he has a nice pair of Sony over ear headphones, but they can get too hot if he’s doing yard work or mowing the lawn. He’s been really impressed with the sound, and the noise cancellation works great. He has no issue using these while mowing the lawn. The build quality on these is very nice too. He has yet to have any issues with them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JustSomeGuy, Awesome! Thanks for sharing your experience so far with your WF-1000XM3 headphones. We're glad to hear your father likes the excellent sound quality and noise cancelling feature. Good to know these true wireless in-ear headphones were a great gift for your father. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thanks for sharing your feedback and for choosing Sony! -Jess
- Pros mentioned:Sound quality
Want to love them so bad
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These sound amazing!! I own the AirPods Pro, and Powerbeats Pro, and these by far have superior sound quality. The ANC is a notch above the AirPod Pro’s. However, I’m an Apple user.....iPhone 11 Pro Max and these have horrible connection issues. The music stutters, and the left ear bud would beep and pause for no reason. I wanted to love them so badly I exchanged them 4 times and to no avail I gave up. After some online research, I found these don’t like iOS very well! Back to the AirPods Pro as they are problem free!! Hope the next gen is compatible with Apple!
I would recommend this to a friend - Cons mentioned:Connection, Fit
Not comfortable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These were not comfortable for my ears. I realize everyone has different ears, but these were not for me. Part of the problem is they are very large, they did not feel stable or supported in my ears and I tried all the different size tips. I also had issues with the connection. There were a couple times opened the case and they didn't reconnect, in fact I had to forget the connection and redo it to get it to work. I returned these and went with another brand.
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Sony.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I saw these for awhile and thought they would have match up to the Bose I had but some how they drop short.The sound is good but the overhaul wearing is not as comfortable has the bose
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ska61, Thank you for sharing your detailed review of your WF-1000XM3! We're glad that you like the sound quality of the headphones. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. We apologize if the unit did not meet your expectations. We provide an assortment of earbuds in various sizes to ensure there is a great fit for all ear sizes and an optimal noise-canceling experience. Please use the right size according to the size of your ears. When wearing them, please gently pull on the top of your ear as you twist the earbud into your ear. This should give you a firmer hold and better noise canceling experience. Feel free to test them again once done with our suggestions. Thanks for sharing this feedback and for choosing Sony! -Jess
- Pros mentioned:Sound quality
Love my buds!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, I love these, just having trouble changing the ear adapters, I'm afraid I'll break them by pulling on them too hard. They sound very good and the noise cancelling is great!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Chris1789,
Thanks for the positive feedback! We really love to hear you like the great sound quality and noise cancelling of our industry-leading, noise-canceling Truly Wireless headphones. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. We value your input and appreciate the feedback. Do not pinch the end of the earbud when removing it. When attaching the earbuds, firmly insert the earbuds all the way. Do not attach the earbuds in a loose or skewed manner.
For more information, check this link: https://helpguide.sony.net/mdr/wf1000xm3/v1/en/contents/TP0002392265.html
Thanks for sharing your feedback and for choosing Sony!
Regards,
Jess
- Pros mentioned:Sound qualityCons mentioned:Fit
Great sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After pairing to my phone with no problem I was immersed in music with a great sound also I had one side keep falling off.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bestbuy245, we're glad you like the sound quality of our product. To ensure optimal performance with noise canceling, as well as to obtain the best fit and prevent the headsets from falling out, please refer to one or both of the following: 1.Help Guide https://helpguide.sony.net/mdr/wf1000xm3/v1/en/contents/TP0002392265.html2.Animated Tutorial on the Sony Headphones Connect app (ref https://helpguide.sony.net/mdr/hpc/v1/en/contents/TP0001548864.html?search=tutorial)
~Earl
- Pros mentioned:Sound quality
Sony's Best thing since the Playstation
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can't really wear these for long periods but that just cause of my weird ear shape. The sound quality of them are really good and you can use the app to adjust the EQ to how you like.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PartiesinLA, We are glad that you like the sound quality of our industry-leading, noise-canceling Truly Wireless headphones. The noise-canceling technology in the WF-1000XM3 is the most advanced ever in truly wireless headphones, with our HD Noise-Canceling Processor QN1e. And, with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience wherever you go. We appreciate your feedback. Thank you for choosing Sony! -Vincent
- Pros mentioned:Sound quality
buds
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are awesome dont get them wet or they will die ! also I dont think the noise canceling works but the sound is great
I would recommend this to a friendBrand response from SonyListens
Posted .Hi shalerk, Thanks for sharing your review/feedback on the WF1000XM3. We're glad that you are enjoying the sound quality of the headphones. The noise-canceling technology in the WF-1000XM3 is the most advanced ever in truly wireless headphones, with our HD Noise-Canceling Processor QN1e. Incase the noise-cancelling feature isn't working, kindly check the link below. This link contains steps you can try to improve your listening experience. https://helpguide.sony.net/mdr/wf1000xm3/v1/en/contents/TP0002289916.html . Thank you for choosing Sony! -Craig
- Pros mentioned:Sound quality
Almost Sony...
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best sound, of all the ear buds I’ve had. They were a bit heavy. Unable to wear for long periods as my ears ended up hurting. Sound is mind blowing, didn’t test call quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tbow79,
We are glad you like the sound quality of the headphones. Please be assured we take this feedback very seriously and continuously strive to improve our products. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go.
Regards,
David
- Pros mentioned:Sound quality
Great headphones for 1st True Wireless
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There's a bit of initial setup required, but once that's complete.....the headphones themselves are awesome. I was skeptical about how well the noise canceling would be, but they come in handy.
I would recommend this to a friend - Pros mentioned:Bass, Sound quality
Great ear headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very good sound and bass. Fit well and don't fall out is inserted correctly.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Flyguy29, That's excellent! We're really happy you're having an enjoyable listening experience with your new WF-1000XM3. It's nice to hear that you like the incredible audio quality and they fit your ears well. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thank you for sharing this awesome feedback! -Jess
- Pros mentioned:Sound qualityCons mentioned:Fit
Great for relaxing not for activity
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent noise canceling but sometimes falls out of my ears during heavy activity
I would recommend this to a friendBrand response from SonyListens
Posted .Hello LuckyM,
Thank you so much for the perfect star review!
We are so happy to hear you are satisfied with the exceptional noise canceling function of our WF-1000XM3.
We are sorry if the fit of these headphones did live up to your expectations during heavy activity. We provide an assortment of earbuds in various sizes to ensure there is a great fit for all ear sizes and an optimal noise-canceling experience. To ensure optimal performance with noise canceling, as well as to obtain the best fit and prevent the headsets from falling out, please refer to one or both of the following:
1. Help Guide https://helpguide.sony.net/mdr/wf1000xm3/v1/en/contents/TP0002392265.html
2. Animated Tutorial on the Sony Headphones Connect app (ref https://helpguide.sony.net/mdr/hpc/v1/en/contents/TP0001548864.html?search=tutorial)
3. Instructional Video https://youtu.be/HnXJ_f2nbb4
We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go.
Thank you so much for your purchase and for choosing Sony!
- Romeo
- Pros mentioned:Battery life, Sound quality
Great Earbuds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound amazing and the noice cancelation is unreal! Battery lasts a while as well. Highly recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MT8675309,
Awesome! We're thrilled to hear you are enjoying the amazing sound, noise canceling function and long battery life of your new WF1000XM3 noise-canceling Truly Wireless headphones. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thank you for the recommendation and choosing Sony! - Kris
- Pros mentioned:Sound quality
Great sound quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality and easy to use. Only issue I have is that they kind of feel uncomfortable in my ears, even when changing out the pads at the end.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Cade,
Thanks for sharing your experience so far with your new WF-1000XM3 headphones. While we're glad to hear you like the ease of use and sound quality, we regret to know that you're having constant pressure on your ears after a few minutes of use. We also appreciate your effort on trying all the earbud tips that came with the unit.
For fit concern, the WF-1000XM3 features an Ergonomic Tri-hold structure design for a snugly and comfortably fitting. A high-friction rubber surface keeps the noise canceling earbuds snug and secure in your ear so they won’t slip out unexpectedly. This does also come with an assortment of earbuds in various sizes to ensure there is a great fit for all ear sizes. To ensure optimal performance, as well as to obtain the best fit and prevent the headset from falling out, when wearing them, please gently pull on the top of your ear as you twist the earbud into your ear. This should give you a firmer hold. For detailed instructions on how to wear the wireless headset, please check out the link below.
https://helpguide.sony.net/mdr/wf1000xm3/v1/en/contents/TP0002392265.html
Thanks for choosing Sony!
Regards,
Jess
- Pros mentioned:Sound quality
Powerful sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ride bike and these just help you pump your self for ab extra mile.. the one I had before was not good with calls while moving but these don't have that problem with other wireless ones..
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ash9873374602, We are happy that you are enjoying your new wireless headphones. The noise-canceling technology in the WF-1000XM3 is the most advanced ever in truly wireless headphones, with our HD Noise-Canceling Processor QN1e. And, with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience wherever you go. Sorry to hear about your previous unit. Please make sure your current headphones always run with the latest firmware. Thank you for choosing Sony. Enjoy your rides! -Vincent
- Pros mentioned:Sound qualityCons mentioned:Fit
Excellent sound quality, difficult fit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Offers some of the best sound quality. But because of their large size, they often don't stay in place b
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KLOH,
Thank you for sharing your thoughts and experience using your new WF-1000XM3. We're glad you like the sound quality of our industry-leading, noise-canceling Truly Wireless headphones. We value your input and appreciate the feedback. The WF-1000XM3 comes with different sizes of earbuds to ensure there is a great fit for all ear sizes and an optimal noise canceling experience. Please use the right size according to the size of your ears. When wearing them, please gently pull on the top of your ear as you twist the earbud into your ear. This should give you a firmer hold and better noise canceling experience. For more details, check the link below.
https://helpguide.sony.net/mdr/wf1000xm3/v1/en/contents/TP0002392265.html
Thanks for sharing your feedback and for choosing Sony!
Regards,
Jess
- Pros mentioned:Battery life, Sound quality
Works great. Better than Apple
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound. Touch stays in my ear and comes with a rechargeable pack that charges when you put them away. Works fantastic.
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Sony continues to make great A/V equipment
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As advertised. Great sound, esp bass. Comfortable, stays in my ear. Got 5 full hours of listening.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SimonSed, Fantastic! We're really happy to hear you love everything- especially the incredible sound quality, comfortability, and great battery life of our industry-leading, noise-canceling Truly Wireless headphones. If you haven't yet, downloading the Sony | Headphones Connect App allows you to use Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thank you so much for purchasing our WF-1000XM3 and for choosing Sony! -Jess
- Pros mentioned:Sound quality
Awesomeeee
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I gifted this to my boyfriend because he worked around different machines. He previously was using AirPods but they don’t block out the sound so he had the volume the highest he could have it at, and still could not hear the song perfectly without background noise. As soon as he put these on, he couldn’t hear anything at work which made his day go by so fast. It’s a really good purchase!! We connected it to an iPhone
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SWITCH, That's great! Thanks for this amazing review! Good to know these true wireless headphones were a great gift to your boyfriend. We're happy to hear he likes his new WF-1000XM3 and he's enjoying the excellent noise canceling feature of the unit. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thanks for choosing Sony! -Jess
- Pros mentioned:Sound quality
Sony's Price Point is incredible for this quality!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I own every single pair of Bluetooth earphones sold by Best Buy. What I can't figure out is how all the high-end earphones cost $300- $350 and these drop for $220! From Sennheiser, Master/dynamics, Bang Olufsen even the Powerbeats at $250 still don't deliver what the Sony's do for $220. I really thought the clarity and richness of soundstage wouldn't be duplicated by any other brands but Sennheiser and Bang and Olufsen but it was duplicated and in some aspects, they actually beat them in in Clarity.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, Methos!
We are glad to know your thoughts and experience on your Sony wireless earbuds. Thank you for choosing Sony and for sharing your feedback.
Regards,
Vincent