Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Main Content

Customer Ratings & Reviews

No content
  • Front. Sony - WF-1000XM3 True Wireless Noise Cancelling In-Ear Headphones - Black.
  • Angle. Sony - WF-1000XM3 True Wireless Noise Cancelling In-Ear Headphones - Black.
  • Alt View 11. Sony - WF-1000XM3 True Wireless Noise Cancelling In-Ear Headphones - Black.
  • Alt View 12. Sony - WF-1000XM3 True Wireless Noise Cancelling In-Ear Headphones - Black.
  • Alt View 13. Sony - WF-1000XM3 True Wireless Noise Cancelling In-Ear Headphones - Black.
  • Alt View 14. Sony - WF-1000XM3 True Wireless Noise Cancelling In-Ear Headphones - Black.
  • Alt View 15. Sony - WF-1000XM3 True Wireless Noise Cancelling In-Ear Headphones - Black.
  • Alt View 16. Sony - WF-1000XM3 True Wireless Noise Cancelling In-Ear Headphones - Black.
  • Alt View 19. Sony - WF-1000XM3 True Wireless Noise Cancelling In-Ear Headphones - Black.
  • Sony Noise Canceling Headphones-The Lab video 0 minutes 30 seconds
  • Sony WF-1000XM3 Product Feature Video video 1 minutes 42 seconds
  • WF1000XM3 True Wireless in-ear noise-canceling headphones product overview video 1 minutes 59 seconds
  • All About It: Headphone Battery Life video 2 minutes 07 seconds
  • Sony WF1000XM3 True Wireless Headphones - Overview video 1 minutes 27 seconds
  • Sony WF-1000XM3 Pairing Solo video 0 minutes 11 seconds
  • All About It: Take Control of Your Headphones video 2 minutes 01 seconds

Sony - WF-1000XM3 True Wireless Noise Cancelling In-Ear Headphones - Black

Model:
WF1000XM3/B
SKU:
6359820
Highly rated by customers for:
Your price for this item is $39.99
Clearance
The comparable value price is $199.99

Customer reviews

Rating 4.1 out of 5 stars with 3308 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.2 out of 5 stars

  • Connectivity

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

76%would recommend to a friend

Customers are saying

Customers frequently mention the excellent sound quality and great battery life of the WF-1000XM3 True Wireless Noise Cancelling In-Ear Headphones. Many also appreciate the comfortable fit and effective Active Noise Cancellation. However, some customers have concerns about the fit, connection stability, and water resistance, and a few would prefer a higher maximum volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 83 Showing 1,641-1,660 of 3,308 reviews
  • Pros mentioned:
    Sound quality

    Good music sound.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good depth for all music. Use when I'm treadmill.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Davew!

      We are more than glad to hear that you appreciate our product. We are always looking to make SONY better. Thank you for your feedback.

      ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Poor call quality

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While on call, the person on the other side hears a lot of distortion. I tried for a week but issue was persistent. Good for music but cannot be used as multi purpose.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Sunny!

      We regret to hear about what happened. For us to better assist you, please email us at [email protected] with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:
      Best Time to Call:

      Sincerely,

      Ralph
      Sony Social Support Sony_US

  • Pros mentioned:
    Sound quality

    It's a Sony? Disappointed.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound great. But fitment wasn't as good as I'd liked. Battery life sucked. Charging case too big. And the general functionality was sub-par. Returned 2 weeks later.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Drummasaurus, Thank you for the feedback on your experience with your WF1000XM3. While we're glad to hear you like the great sound quality of the unit, we regret to know you had issues with the fit, battery life, and size of the charging case and it had to be returned.
      We provide an assortment of earbuds in various sizes to ensure there is a great fit for all ear sizes. To obtain the best fit and prevent the headsets from falling out, please refer to this link: https://helpguide.sony.net/mdr/wf1000xm3/v1/en/contents/TP0002392265.html
      To maximize the battery life of the unit, please follow the recommended settings from the help guide and search for “Available operating time”.

      We do hope you consider Sony in your future purchase. Thanks for sharing your feedback. -Sam Sony_US

  • Cons mentioned:
    Volume

    Not what I expected.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried the buds because I have the over the ear headphones ( which are fantastic) and wanted buds for biking. Not loud enough for me. I shouldn't have to manipulate my note 10+ to get higher volume. But they are easy to use, setup, just not loud enough.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Best headphones for the price

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones fit my ears amazing these where the best headphones i ever use sound amazing when i change the eq of the headphones.if you looking for good headphones these are the ones

    This review is from Sony - WF-1000XM3 True Wireless Noise Cancelling In-Ear Headphones - Silver

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jesus, thank you so much for the 5 Star review! We are so happy to hear you are satisfied with the fantastic sound quality and comfort fit of our WF-1000XM3! We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go.

      Thank you so much for recommending our WF-1000XM3 and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Excellent wireless noise canceling

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it has google assistant built in! Enough said. Seriously though, the quality is great, I love how easy it is to pair, as well as the ability to kill noise or let it through selectively. The fidelity is great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Excellent set of Earphones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound and easy to use. I am now thinking of getting the large Sony headphones. I have always used Bose products but now there is something else to think about.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello, BoseMan!


      We’re glad you like the product! Thank you for choosing Sony!

      ~Zac Sony_US

  • Pros mentioned:
    Sound quality

    Great Sound!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift, but had to try them. Hard to believe the sound that comes from these true wireless in ear headphones! Noise cancelling really makes a difference. Also simply connects to device. Very impressed!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Great earbuds

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are a great and comfortable pair of earbuds.

    I would recommend this to a friend

  • Great Headphones for Working Out

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So, I primarily use these headphones for working out and running, I can attest to the fact these are excellent for both of those use cases. My single complaint is that the ambient sound is horrible, I always leave it either off or put the noise canceling on.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sx980audioguy,

      That's great! We're pleased to hear that you like the overall features of the WF-1000XM3 and that it is helping you stay fit, especially when working out and running. Please make sure that your headphones are running on the latest firmware version. The software includes key features, applications, bug fixes, and feature improvements. https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-1000xm3/downloads

      We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thanks for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    One of the best wireless earbuds.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely loved these, they fit aptly, had good music feedback and noise cancellation was spot on. They had multiple ear bud toppings for me to try out to see what fit in. Connection was seamless.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Awesome! We are happy to know that you absolutely love our industry-leading, noise-canceling Truly Wireless headphones. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. To get the most out of your WF-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. Thank you for choosing Sony, belowavggrad! -Vincent Sony_US

  • Pros mentioned:
    Sound quality

    Totally worth it!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking at these for awhile, until I finally pulled the trigger. Very happy that I did! I like these earbuds so much more than AirPods. The noise-cancelling is truly in a class of its own!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Brxn, We are glad you are very happy with your new Sony wireless headphones. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The noise-canceling technology in the WF-1000XM3 is the most advanced ever in truly wireless headphones, with our HD Noise-Canceling Processor QN1e. And, with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience wherever you go. Thank you for choosing Sony! -Vincent Sony_US

  • Pros mentioned:
    Sound quality

    Noice Canceling

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I given this product 5 star because it really is noice canceling but sometimes I need to listen so I just have to take one out to hear which not a problem. Would buy again and recommend!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dove, Wow! We're glad to hear you're enjoying the sound quality, noise canceling feature, and overall performance of your WF-1000XM3. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thanks for leaving us such a wonderful review! Our team will definitely be happy to read what you wrote. We look forward to seeing more of your reviews in the future. Thanks for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Really cool

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best wireless earbuds I have ever had. They are a bit expensive but well worth the money. Noise cancellation was very good and they have a neat app for fine tuning of sound quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Clay, We are glad you now have the best wireless headphones. The noise-canceling technology in the WF-1000XM3 is the most advanced ever in truly wireless headphones, with our HD Noise-Canceling Processor QN1e. And, with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience wherever you go.Thank you for choosing Sony! -Vincent Sony_US

  • Cons mentioned:
    Fit

    Good pair of wireless earbuds for anyone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit bigger than expected. I wanted a slimmer fit.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    100x Better than Apple!

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best wireless earpods out there. Airpod pros don't deliver this quality and are 50$ more expensive. These stay in your ear under the harshest conditions, have amazing sound quality.

    This review is from Sony - WF-1000XM3 True Wireless Noise Cancelling In-Ear Headphones - Silver

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Taylor, We are glad that you like our industry-leading, noise-canceling Truly Wireless headphones. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. To get the most out of your WF-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. You chose the best brand. Thank you for trusting Sony! -Vincent Sony_US

  • Pros mentioned:
    Sound quality

    Good quality.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift for my brother one time and he really liked them so I decided to buy myself a pair. Work really well with good clear sound. Very convenient. Would definitely recommend !

    This review is from Sony - WF-1000XM3 True Wireless Noise Cancelling In-Ear Headphones - Silver

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Maxwellpaige4, Thanks for the awesome feedback! We are glad to hear you are enjoying our industry-leading, noise-canceling Truly Wireless headphones. Good to know that thee headphone we're a great gift for your brother that you bought one for yourself too. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. We appreciate the recommendation. Thanks for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Sony Wireless Noise Cancelling

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best headphones! I have no complaints, it charges super fast, easy to connect with bluetooth on multiple devices, and it does the job is cancelling the noise.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Samsung, Wow! We're very glad to hear you like the fast charging, easy Bluetooth pairing, and industry-leading noise canceling feature of your new headphones. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. If you haven’t already, download the Sony - Headphones Connect APP. This will give you the ability to use our ASC( Adaptive Sound Control) feature, so you can customize the noise canceling feature based on your activity. There is also an equalizer to fine tune your music. And, with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Fantastic In-Ear Headphones by Sony!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Musical sound quality is absolutely fantastic! The noise-cancelling is great and even rivals complete over-ear headphones. Another top-tier and quality product from Sony. They absolutely hit a home-run with these!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Spencer!

      We're very happy to hear that you're satisfied with the product! Thank you for sharing this wonderful review! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    They were okay but not worth to their price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For being earphones, they do pretty good at noise canceling, but the controls for it aren't the greatest. The sound is pretty good, but with how comfortable with how they are pretty average. Maybe in 2 hour one of my ears would get uncomfortable with them

    No, I would not recommend this to a friend
Page 83, Showing 1,641-1,660 of 3,308 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2025 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.