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Customer Ratings & Reviews

Your price for this item is $39.99
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The comparable value price is $199.99

Customer reviews

Rating 4.1 out of 5 stars with 3308 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.2 out of 5 stars

  • Connectivity

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

76%would recommend to a friend

Customers are saying

Customers frequently mention the excellent sound quality and great battery life of the WF-1000XM3 True Wireless Noise Cancelling In-Ear Headphones. Many also appreciate the comfortable fit and effective Active Noise Cancellation. However, some customers have concerns about the fit, connection stability, and water resistance, and a few would prefer a higher maximum volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 3,308 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome little "phones", for sure ...

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the feel in my ears. And the sound? OMG(oodness). Did I mention the sound? Awesome treble, awesome bass. I am so happy I bought these. Would definitely recommend these, for sure!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best in-ear pods I've ever owned!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to replace a different brand of noise-cancelling in-ear headphones. I've tried several because I need the best noise-cancelling available. These are it! They play music better than most too.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Jwlav!

      Thank you for the positive feedback. We are glad that you're happy with your headphones. Thank you for supporting Sony!

      Regards,
      David Sony_US

  • Cons mentioned:
    Water resistance

    Rated 5 out of 5 stars

    Amazing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hi I think these are really amazing sounding headphones. The only negative is they don’t have any official water or sweat protection. If they add that these are simply the best pair of headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi aksnyc316,

      Thanks for the input. We always appreciate customers who take time to give us their feedback. We will forward this feedback to the right department.

      Regards,
      David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing Noise Cancellation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These in-ear headphones have the best noise-canceling I have ever heard from in-ear headphones. The sound quality is also very good after equalizing in the sony headphone app.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rayy, Wow! Thank you for sharing your thoughts and experience using your new Sony WF-1000XM3. We're thrilled to know that you like the sound quality, noise cancellation and overall performance of the headphones. Good to know you're utilizing the built-in equalizer on the Sony headphones connect app. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thanks for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall very impressed with the features /sound/and noise cancelling! Definitely give these a try! It is a must have if your looking for great sounding noise cancelling headphones!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Awesome! We are happy to hear that you are very impressed with the features, sound quality and noise canceling feature of our industry-leading, noise-canceling Truly Wireless headphones. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. To get the most out of your WF-1000XM3, download the Sony | Headphones Connect App.  It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. Thank you for choosing Sony, Armin! -Vincent Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the ear buds, sound quality but Sony really needs to step up the software for the App. disliked it so bad I gave these to my kid who also can't stand the App but it was free so he's digging it

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. My current headphones are Sennheiser 650, B&W PX and MrSpeaker AEON Flow Closed-Back planar magnetic Headphones. Therefore, I can really say that it is an excellent earbud.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Temp, We are happy that you love your new Sony wireless headphones. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The noise-canceling technology in the WF-1000XM3 is the most advanced ever in truly wireless headphones, with our HD Noise-Canceling Processor QN1e. And, with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience wherever you go. Thank you for choosing Sony! -Vincent Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sounding headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound from the headphones are amazing. My only issue is that the controls on the headphones are very sensitive and you can touch them by mistake. But otherwise great headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DJTRIX, We are glad to hear that you like the sound quality of our industry-leading, noise-canceling Truly Wireless headphones. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The noise-canceling technology in the WF-1000XM3 is the most advanced ever in truly wireless headphones, with our HD Noise-Canceling Processor QN1e. To isolate the touch issue and to improve the performance of your headphones, please make sure to update the firmware of your unit. Thank you for choosing Sony! -Vincent Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Quality product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow. Great quality and excellent sound. They are noise canceling as well. The charging case is a great feature. They are very convenient and portable to carry in my purse.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lily1, Wow! Thanks for leaving us such a great review on the WF-1000XM3! We are really delighted to hear you're satisfied with the incredible sound quality, noise canceling and overall features of your new WF-1000XM3 True Wireless Noise Cancelling Headphones. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thank you so much for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Ditched the AirPods!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely fantastic sound coming from such a small device. Yes it looks like an older Bluetooth headset, but these things blow the Apple products out of the water!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DtotheR, You've made an excellent choice! We're very pleased to hear you like the fantastic sound quality of your new Sony headphones. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. If you haven’t already, download the Sony - Headphones Connect APP. This will give you the ability to use our ASC( Adaptive Sound Control) feature, so you can customize the noise canceling feature based on your activity. There is also an equalizer to fine tune your music. And, with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Just What I Wanted

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these earbuds! The sound is great, works well with my Note 10+ and has really good noise-canceling functionality for what they are. Not as good as my over-the-hear headphones but close enough.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, ljUS! That's great! We are glad that you are satisfied with the product. Thank you for choosing Sony. ~Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great sound but poor connectivity

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to keep these because the sound quality, once you had a good fit, was fantastic. But the sound quality on phone calls was terrible, and they always disconnected within minutes of a call. So I could never use them for phone calls.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, JayPea!

      While we are glad you are happy with the sound quality and fitness, we are sorry that you are not entirely satisfied with the sound quality on phone calls. To further assist you, please email us at [email protected] with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:


      Regards,
      Erin Sony_US

  • Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Mix review.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned the product. Great features. Just way to complicated to keep functioning. Needed mostly for running and fell out 2 times during run. Not a match for me but they are cool technology. Charging case is easy and nice as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sony earbuds

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are overall a pretty decent product. My only issue is they don't have enough bass for them to be so expensive. The Anker Soundcore Liberty 3 pro is a better product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best earbuds for now

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried a few earbuds from others like Bose but ended up with this one. The sound is just right for me and the noise cancellation helps a lot when doing some work. Will recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello jundesanjose, You chose the right headphones. We are happy that you like the sound quality and noise canceling feature of your wireless headphones. The noise-canceling technology in the WF-1000XM3 is the most advanced ever in truly wireless headphones, with our HD Noise-Canceling Processor QN1e. And, with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience wherever you go. Thank you for trusting Sony! -Vincent Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing sound and noise cancellation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ability to customize sound is very nice. Noise cancellation is great. No issues with call quality. Noise cancellation is just same as AirPods pro but definitely sound is better than AirPods pro.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Steep price but delivers on quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality from the buds are exceptional. The sound quality plus the noise cancelling makes these buds the envy of everyone who doesn't have one. And did I mention they are HD too.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Greatest Wireless earbuds I have owned...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are awesome.... the noise cancelling is too good, that I can't hear when people are talking to me.... they fit very snug and I dont feel like they will fall out of my ears.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Chris,

      Thank you for choosing Sony! Enjoy your headphones.

      Regards,
      David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Phenomenal True Wireless Headphones!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple perfection. The noise cancelling is incredible for in-ear headphones. Sound quality is classic Sony! Probably the best headphones in the segment that are available!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Blimpcity, Awesome! Thank you so much for the 5-stars review and for sharing your awesome experience with our WF-1000XM3 True Wireless Noise Canceling Headphones. Good to know your investment is worth it. We're glad that you like the sound quality and noise canceling of the headphones. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thanks for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great gift for people concerned with audio quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for a friend that owned the xm3 over the ear headphones but complained about the bulkiness. These are super easy for him to pop in and out of his ears without sacrificing audio quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Martin!

      Thank you for sharing this positive review. We appreciate your time sharing this feedback.

      Regards,
      David Sony_US