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Customer Ratings & Reviews

Your price for this item is $39.99
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The comparable value price is $199.99

Customer reviews

Rating 4.1 out of 5 stars with 3308 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.2 out of 5 stars

  • Connectivity

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

76%would recommend to a friend

Customers are saying

Customers frequently mention the excellent sound quality and great battery life of the WF-1000XM3 True Wireless Noise Cancelling In-Ear Headphones. Many also appreciate the comfortable fit and effective Active Noise Cancellation. However, some customers have concerns about the fit, connection stability, and water resistance, and a few would prefer a higher maximum volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 95 Showing 1,881-1,900 of 3,308 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Can’t hear you

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top tier for noise canceling earbuds. I use them for work to get complete focus on a task with my favorite music.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Yungv9, That's awesome! We're glad to hear you're enjoying the industry-leading noise canceling feature of your new headphones especially when you're at work. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. If you haven’t already, download the Sony - Headphones Connect APP. This will give you the ability to use our ASC( Adaptive Sound Control) feature, so you can customize the noise canceling feature based on your activity. There is also an equalizer to fine tune your music. And, with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    So Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things are AWESOME! They're a little pricey but worth every penny. In ear noise canceling, GTFOH! Screaming babies on a plane, no problem!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent Noise Cancelling headphone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got on it on Black Friday. So far it's very good and fits comfortably. And it is a very good noise cancelling headphone also

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TDog, That's awesome! We're glad your like the fit and the noise canceling feature of our product. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thanks for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    Good sound.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with it. connects well and the bass is amazing, color and shape is not for running or doing sudden movements.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dicaro, Thank you for the 5-star rating! We are glad to hear you are enjoying our industry-leading, noise-canceling Truly Wireless headphones. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    True wireless earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best earbuds that I ever purchased. Truly amazing, the touch, sound, noise canceling earbuds and fast charging.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nyan08, Wow! That's cool! We are thrilled to hear you feel the WF-1000XM3 is the best sounding wireless in-ear headphones that you've purchased and you're enjoying the excellent noise cancellation, sound quality, and overall features of it. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thanks for leaving us such a wonderful review and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good buy at the time. They still work perfectly. And have great sound. Although there are better products out there now.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Victor, thanks for the feedback! We are pleased to hear our WF1000XM3 suits your needs and expectations! We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go.

      Thank you so much for choosing our WF1000XM3 and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I absolutely love them

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible sound and the app makes using them very simple. The 360 sound is unbelievable. Noise cancelling and very comfortable fit.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit and amazing sound. The ANC is superb. Not a big fan of ear buds in general but these are awesome.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Patrick
      Perfect! We're happy that we were able to meet your expectation with the WF1000XM3 headphones. Nice to hear that it perfectly fits into your ears and you're enjoyable experience on listening amazing sound and noise cancelling features of the unit. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    HIGHLY RECOMMEND!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PURCHASED THESE FOR MYSELF. EXCELLENT QUALITY AND SOUND. I AM A LOYAL SONY FAN AND THESE DO NOT DISAPPOINT. GREAT VALUE.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nick, That's great! Thank you for the awesome feedback! We're glad you're enjoying overall sound quality of our industry-leading, noise-canceling Truly Wireless headphones. We really appreciate you being a loyal customer and helping to share the word about us. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thanks for trusting Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    block out the house

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great noise canceling. Good sound quality. A little heavy for my ears, but not as noticeable as you wear them longer.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Teri, Thank you for sharing your thoughts and experience with the WF-1000XM3 Truly Wireless Nosie Canceling Headphones. We are thrilled to hear you are enjoying the exceptional sound quality and noise canceling feature of our industry-leading, noise-canceling Truly Wireless headphones. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The headphones offer 6 hours of power and the handy charging case provides three more charges to keep you going throughout the day. That’s up to 24 hours of noise-free listening. With noise canceling off, it’s even longer — 8 hours of power on a full charge, with three more charges from the charging case, for up to 32 hours of play time plus the ability to get 90 minutes of use from a 10-minute quick charge. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Earpiece

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my wife. She is very pleased both aesthetically and with functionality. Quality was delivered as advertised

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rento, Thank you for this amazing and detailed review of your WF-1000XM3 True Wireless Noise Canceling Headphones! We're glad to hear that your wife are enjoying the great sound quality, features, and design of the headphones. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thanks for sharing your feedback and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great earbuds!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been researching Wireless earbuds for a few months and finally decided on Sony. Love all the features and the sound couldn’t be better.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Woody!

      Good to know that you found what you're looking for. Thanks for choosing Sony and enjoy your headphones!

      Regards,
      David Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Comfortable

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are so much more comfortable than my IPod pros! They do the exact same thing and feel so much better.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi 1234,

      Perfect! We're glad that you are enjoying the comfort and fit of these amazing headphones. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can still hear my co-workers and enjoy my music while I work. The sound quality is amazing and you can use each earbud independently.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A really good set of true wireless IE headphones.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for my dad. He's not too tech savvy but he says the audio quality is very good!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nefarious, That's really cool! Thank you so much for the 5-stars review and for sharing your awesome experience with our WF-1000XM3 Truly Wireless Noise Canceling Headphones. We are truly happy to hear your dad enjoys the amazing sound quality and overall performance of the unit. Good to know that these earbuds were a great gift for your dad. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thank you for choosing Sony! -Jess Sony_US

  • Cons mentioned:
    Connection, Fit

    Rated 2 out of 5 stars

    Nice but hard to keep in ears

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connection issues and it was difficult for the earbuds to stay in place when I placed them in my ears

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Cpthaking,

      Thank you for purchasing WF-1000XM3 Wireless Noise-Canceling Headphones. We regret to hear about your experience with our product. We have taken note of your issues. Please allow us to help you and turn this into a better experience.

      • For fit concern, we provide an assortment of earbuds in various sizes to ensure there is a great fit for all ear sizes and an optimal noise-canceling experience. To ensure optimal performance with noise canceling, as well as to obtain the best fit and prevent the headsets from falling out. Please use the right size according to the size of your ears. When wearing them, please gently pull on the top of your ear as you twist the earbud into your ear. This should give you a firmer hold and better noise canceling experience.

      • For Bluetooth connection issue: The WF-1000XM3 has a new Bluetooth chip and an optimized antenna design to provide a stable connection for hours of wireless streaming. To ensure you get the best Bluetooth connection, please set the headphones Bluetooth Connection Mode to “Priority on stable connection”. For your reference, please access this link: https://helpguide.sony.net/mdr/wf1000xm3/v1/en/contents/TP0002289921.html

      If you are still having the same issue, you can email us at socialsupport@am.sony.com with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      Sincerely,
      Jess Sony_US

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great set of buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works as described. Battery charge is awesome. If I must give any critique is that it does not currently offer wireless charging.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great functionality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to replace an old cheap pair of buds. These work great. They will be nice on the flight to Europe!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Devo, Thank you for the 5-star rating! We are happy to hear you are enjoying the features of your new WF-1000XM3. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thank you for your purchase and for sharing your feedback! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good quality and durable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    work great, they say their is no water resistance, but i left them in the rain and they did great. They fit well and sound better.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Noise Cancelling

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great noise cancellation. I was pretty surprised at how great these sound. The song app works well with these headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CoolHeater, Thank you for the 5-star rating! We are glad to hear you are enjoying our industry-leading, noise-canceling Truly Wireless headphones. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise cancelling to your surroundings and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thank you for choosing Sony! -Carl Sony_US