Customer Ratings & Reviews
- Model:
- WF1000XM3/S
- SKU:
- 6359821
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.2 out of 5 stars
- Connectivity
Rating 4.1 out of 5 stars
Customers are saying
Customers frequently mention the excellent sound quality and great battery life of the WF-1000XM3 True Wireless Noise Cancelling In-Ear Headphones. Many also appreciate the comfortable fit and effective Active Noise Cancellation. However, some customers have concerns about the fit, connection stability, and water resistance, and a few would prefer a higher maximum volume.
This summary was generated by AI based on customer reviews.
Sony earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.On walks through my neighborhood, the sound is interrupted. Not a huge problem because it’s momentarily.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Earbuds,
This is not the experience that we want you to have. For optimum performance, make sure to install the latest software version of the headphones (via the Sony Headphones Connect app). You may also refer to the troubleshooting steps on this link to help resolve the issue:
https://helpguide.sony.net/mdr/wf1000xm3/v1/en/contents/TP0002289915.html
If still not resolved or you need further assistance, please email the below information to socialsupport@am.sony.com.
Full Name:
Best Buy Username:
Telephone Number:
Sony Headphones Model Number:
Issue:
Additional Information regarding your experience with your WF1000XM3.
Sincerely,
-Ralph
Sony Social Support
- Pros mentioned:Sound quality
Sony Reliable.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, does cancel noise and fits well. Would buy it again.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Cruciane, Thank you for sharing your thoughts and experience with the WF-1000XM3 headphones. We are glad you appreciate the noise canceling feature and sound quality of our industry-leading, noise-canceling Truly Wireless headphones. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thanks for leaving us such a wonderful review! Our team will definitely be happy to read what you wrote. We look forward to seeing more of your reviews in the future. Thank you for choosing Sony! -Jess
- Pros mentioned:Sound quality
Best bass
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best earbuds period. I use them every day for gym and hiking, I recommend to everyone
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, PSYCHO310!
We would like to thank you for your recommendations and for this amazing review!
-Sam
- Pros mentioned:Sound quality
Very Nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is awesome. The app is very easy to navigate.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AngS, thank you so much for the perfect star rating! We are truly happy to hear you are satisfied with the fantastic sound quality of our WF-1000XM3 We are also glad you find the Headphones Connect app easy to navigate. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go.
Thank you so much for purchasing our WF1000XM3 and for choosing Sony!
- Romeo
- Pros mentioned:Sound quality
Ear Buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent ear buds. Very happy with the style and sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Trish, Thanks for sharing your experience so far with your new WF-1000XM3 headphones. We're glad to hear you like the superb sound quality and design of the unit. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thanks for sharing your feedback and for choosing Sony! -Jess
- Pros mentioned:Sound quality
Awesome
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome. By far the best Sony noise cancelling earbuds i've ever tried.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ashleylee, We are glad that you like the noise canceling feature of your new Sony wireless headphones. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. Don't forget to download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. Thank you for your purchase! -Vincent
- Pros mentioned:Sound quality
More than expected
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this headphones have come in handy for all occasions ( exercising; leisure use..
I would recommend this to a friend - Pros mentioned:Sound quality
good
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.awesome headphone recommend it for best noise cancelling
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Svaid, Great! You definitely made the right choice! We are glad to hear you are enjoying the excellent noise canceling and overall features of our WF-1000XM3. We appreciate the recommendation. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thanks for choosing Sony! -Jess
- Pros mentioned:Sound quality
Great Earbuds!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These have the best noise cancelling function and customization abilities.
I would recommend this to a friend - Pros mentioned:Sound quality
Sony
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are a great buy. A bit expensive. Able to hear and touch speaker comfortably
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, Supersaul!
Thank you for sharing this positive review. We appreciate your time sharing this feedback. Thank you for choosing Sony.
Regards,
David
- Cons mentioned:Fit
it's okay, but over rated
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a Jabra 65t active that I lost so decided to give these a shot since it had active noise cancelling, the active noise cancelling didn't do much more than the passive noise cancelling on the jabra, if at all. It is rather large and cumbersome, both the case and the earbuds. sound quality wasn't any better than the Jabra and the Jabra had a better connection range by far.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi, omnivious!
We provide an assortment of earbuds in various sizes to ensure there is a great fit for all ear sizes and an optimal noise canceling experience. To ensure optimal performance with noise canceling, as well as to obtain the best fit and prevent the headsets from falling out, please refer to one or both of the following: Help Guide https://helpguide.sony.net/mdr/wf1000xm3/v1/en/contents/TP0002392265.html Animated Tutorial on the Sony Headphones Connect app (ref https://helpguide.sony.net/mdr/hpc/v1/en/contents/TP0001548864.html?search=tutorial)” Instructional Video https://youtu.be/HnXJ_f2nbb4 ~Earl
Great sound!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These ear buds were great, but they just wouldn't stay in my weird ears. I really wanted to keep them but they just wouldn't stay for exercise.
I would recommend this to a friend- Pros mentioned:Sound quality
Great quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and sounds amazing!! The ambient sound feature is pretty awesome!
I would recommend this to a friend - Pros mentioned:Sound quality
M
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Huge improvement for my ears compared to previous amazon echo buds..
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dimon, Great! Thank you for the awesome feedback! We're glad you're enjoying overall sound quality of the headphones. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thanks for choosing Sony! -Jess
- Pros mentioned:Sound quality
AMAZING
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.BEST SOUNDING EARPHONES EVER! Knocks airpods out of the picture!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Babydro, Wow! That's really cool! We are thrilled to hear you feel the WF-1000XM3 is the best sounding wireless in-ear headphones that you've owned and you're enjoying exceptional sound quality and overall features. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thanks for leaving us such a wonderful review and for choosing Sony! -Jess
- Cons mentioned:Fit
Ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Their Great earbuds but they slip out of my ears so I always have to move them back
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Elijah, While we are glad that you like the earbuds, we're sorry to hear that they slip out. The WF-1000XM3 comes in various sizes of earbuds. To keep the headphones from falling out, please select the earbuds that best fit and wear them correctly for a comfortable listening experience. Reference: https://helpguide.sony.net/mdr/wf1000xm3/v1/en/contents/TP0002392265.html
I hope this helps but if you still need assistance, do not hesitate to drop us an email at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Erin
- Pros mentioned:Sound quality
Amazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise canceling are amazing and fit really well especially when I run at the gym.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, Gamer101!
Awesome! Thank you for choosing Sony and enjoy your headphones!
Regards,
David
- Pros mentioned:Sound quality
Excellent In-ear headphone
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought this piece months back, love it!!!!!Sound quality is just amazing .
I would recommend this to a friend - Pros mentioned:Sound quality
Score
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really love this headphones you can listen any sound it’s awesome
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MARIELY11, Wow! You definitely made the right choice! We're truly pleased to hear you're happy and overall satisfied with the amazing sound quality and features of your new WF-1000XM3 True Wireless Noise Canceling Headphones. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thanks for choosing Sony! -Jess
- Pros mentioned:Comfort
Love these
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are very comfortable and works great for phone calls
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Santhepita, Thanks for sharing your experience so far with your new WF-1000XM3 headphones. We're happy to know you like the features of the WF-1000XM3 and you are comfortable using them. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thank you for choosing Sony! -Jess