Customer Ratings & Reviews
- Model:
- WF1000XM3/S
- SKU:
- 6359821
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.2 out of 5 stars
- Connectivity
Rating 4.1 out of 5 stars
Customers are saying
Customers frequently mention the excellent sound quality and great battery life of the WF-1000XM3 True Wireless Noise Cancelling In-Ear Headphones. Many also appreciate the comfortable fit and effective Active Noise Cancellation. However, some customers have concerns about the fit, connection stability, and water resistance, and a few would prefer a higher maximum volume.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Great sound quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality Is great on them. There's a few bugs here and there that happen, like I use them for the gym and after seeing that their basically not made for that cause they're not "water proof" or whatever than that's just user error. But overall 9/10
I would recommend this to a friendBrand response from SonyListens
Posted .Hello, GoodOleAndy! Thanks for commenting. We're very grateful for your kind words. We will surely take note of your feedback to improve our future products. Thank you for choosing Sony! - Romeo
- Pros mentioned:Sound qualityCons mentioned:Fit
great sound quality
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.by far the best sound quality but the fit could be way better i found walking in the store grabbing items of the shelf would cause them to fall out.
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Great headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use these everyday for working out or just sitting and listening to music. Great battery life, fantastic sound, noise canceling, these headphones have it all.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, Kj2923!
Thank you for sharing this positive review. We appreciate your time sharing this feedback. Thank you for choosing Sony.
Regards,
David
- Pros mentioned:Sound quality
Great sound quality!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product from Sony. Sound is great and noise canceling is top notch. Only issue is phone calls, I’ve been told that I sound horrible during calls. Calls have improved since one of the recent updates. Overall I’m happy with my purchase!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nyce, That's great! We are glad to hear you are enjoying our industry-leading, noise-canceling Truly Wireless headphones. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. As you mentioned in your review, keeping the units updated gives you all the latest features and the best possible performance available. Since you have the app, please try out the ASC( Adaptive Sound Control) feature, so you can customize the noise canceling feature based on your activity. There is also an equalizer to fine tune your music. With all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. -Sam
- Pros mentioned:Sound quality
Nice IEMs, outclassed by their big brother
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These sound great and I love the look, but the MAIN reason I purchased them in noise cancellation. The Sony WH-1000MX3 (headphones) do a much better job at noise cancelling so point blank to me, they are the better purchase and the ones I will be keeping.
I would recommend this to a friend - Pros mentioned:Sound quality
Great sound quality!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The earbuds aren't made for all ear sizes, so buy with caution. But can't complain to much because it makes up with the noise canceling and the sound quality! Haven't noticed any lag when connected to a device whether its my phone or laptop.
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Fit
Not a good fit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These had a nice sound, but they were difficult to keep in my ears without having to adjust constantly. I could never find the right fit. I ended up with Earpods Pro. Really love those.
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Fit
Good noise cancelling. Case and buds are quite big
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very handy to have around, a bit big. Audio quality is fine, could be better but the convenience is what matters here.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Pixelpeeper3000, Thanks for the amazing feedback on your WF-1000XM3. It's nice to hear that you appreciate the overall convenience and features of the headphones, especially the sound quality and noise canceling function. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thanks for choosing Sony! -Jess
- Pros mentioned:Sound qualityCons mentioned:Fit
Great noise cancelling and sound, but terrible mic
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounded great to me (noise cancellation was great - not over ear of course). Good fit (Jabra's are better). And while you can pair to two devices, you can only pair to one at a time, so you have to disconnect from one and connect to the other to switch devices - again Jabra = better. But - no one could hear me when I was on the phone with these - so they went back and I picked up the Jabra's which are better - in that they actually work as a headset :-)
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi, Ross!
We apologize for any inconvenience that you experienced. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback.
~Earl
- Cons mentioned:Fit
Won't fit all ears
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.everything was perfect except that it just wouldn't stay in my ear! My ears are small and a lot of earbuds can't stay in them. I couldn't walk around outside without having to constantly adjust them to make sure they don't fall out.
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Fit
They fall out when you exercised
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The audio is fantastic easy setup controls are customizable the app is awesome BUT when I ride my bicycle they fall out. They need a sports attachment to secure them when exercising
No, I would not recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Fit
The truth
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound on these are amazon. The charging case for these are pretty large but the worst issue about these headphones are the fit. if you workout like me, they might fall off as they did to me.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello, Nitmare64!
We're sorry for the inconvenience this has caused you. Your feedback has been duly noted to improve our products and services.
We provide an assortment of earbuds in various sizes to ensure there is a great fit for all ear sizes and an optimal noise-canceling experience. To ensure optimal performance with noise canceling, as well as to obtain the best fit and prevent the headsets from falling out, please refer to one or both of the following:
1.Help Guide https://helpguide.sony.net/mdr/wf1000xm3/v1/en/contents/TP0002392265.html
2.Animated Tutorial on the Sony Headphones Connect app (ref https://helpguide.sony.net/mdr/hpc/v1/en/contents/TP0001548864.html?search=tutorial)
3.Instructional Video https://youtu.be/HnXJ_f2nbb4
If you are unable to resolve your concern, please email us at [email protected] with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Romeo
Sony Social Support
- Pros mentioned:Sound quality
Amazing and worth the price
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These earbuds are the best I have ever had. I was reluctant at first to purchase the earbuds because of the price but, I thought i would give them a shot. The sound is not to loud and very crystal clear. The noise canceling amazed me at first when I used them at home. I went to the pool hall and used the earbuds. The music was loud and to my amazement I could not hear nothing else but what I was playing in my earbuds. The earbuds adjust to the environment you are in. Amazing and definitely recommend the earbuds 100%.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Plynpool, That's really cool! Good to know you're satisfied with your purchase! We're thrilled to hear that you feel the WF-1000XM3 is the best sounding wireless headphones that you've owned and you're enjoying the noise cancelling and overall features of the unit. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thanks for choosing Sony! -Jess
- Pros mentioned:Battery life, Sound quality
Very happy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great set of in the ear buds. Good quality and easy to setup. I am surprised that the charge lasts a very long time. Fantastic sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi FLHRCIP, Awesome! We're very happy to hear that! Good to know you're enjoying the overall sound quality, ease of set up, and long-lasting battery life of your new WF-1000XM3 headphones. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thank you for choosing Sony! -Jess
- Pros mentioned:Battery life, Sound quality
Nice buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great earbuds, sound is heigh quality and battery life is good. Very easy to pair and use in set or individual.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Samg, Wow! You definitely made the right choice! We're truly pleased to hear you're happy and overall satisfied with the easy Bluetooth pairing, incredible audio quality, and overall features of your WF-1000XM3. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thank you for your purchase and offering a fantastic rating on the product! -Jess
- Pros mentioned:Comfort, Sound quality
Amazing sound wide range
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After trying Bose In Ear and being highly disappointed, these Sony headphones proved much better in terms of sound quality and range as well as comfort.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello, ivyman!
That is AWESOME! Thank you for choosing Sony!
Regards,
David
- Pros mentioned:Sound quality
Sony WF-1000XM3
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is good but I wish the price was a bit lower. They're not very comfortable and I had to experiment with several cushions until I found some that fit a little bit better or won't fall off.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MariPen1,
We appreciate you like the sound quality of our WF-1000XM3 True Noise Canceling Wireless headphones. We understand you're not comfortable wearing it. The WF-1000XM3 comes with different sizes of earbuds to ensure there is a great fit for all ear sizes and an optimal noise canceling experience. Please use the right size according to the size of your ears. When wearing them, please gently pull on the top of your ear as you twist the earbud into your ear. This should give you a firmer hold as well as to obtain the best fit and prevent the headsets from falling out.
We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thank you for sharing your feedback! -Jess
- Pros mentioned:Sound quality
Great true wireless headphones!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had these wireless headphones for about a month now and they are nothing short of amazing! I can only compare them to regular wired, plug in headphones as I had never tried true wireless headphones up until now. I'll tell you what...any other wireless headphones I try now will have a tough comparison because these headphones are the gold standard! The noise cancelling feature is truly astonishing and the sound is phenomenal. Sony came through again with another great product! If you're on the fence about which ones to buy, get these!
I would recommend this to a friend - Pros mentioned:Sound quality
Best Earbuds I’ve Ever Owned
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got these to replace my wireless Bose sport earbuds. The Bose still work but I wanted truly wireless earbuds. The noise canceling is amazing and I am impressed with how well it works. The IOS app is user friendly and has more features than I expected. The Sony 360 Reality Audio does a good job of replicating an immersive sound, but you’ll ha e to purchase a 3rd party app to get an extensive library of music. Spotify, YouTube, Netflix, SIRIUSXM, Hulu, etc. all sound great. I haven’t used the microphone so I can’t comment on being hands free.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Raziel, Awesome! We are glad to hear you are enjoying our industry-leading, noise-canceling Truly Wireless headphones. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design, and with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thanks for choosing Sony! -Sam
- Pros mentioned:Battery life, Sound quality
AMAZING EARBUDS
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hands down the best ANC earbuds earbuds ever. Amazing battery life and sound quality. Can cut grass on my lawnmower and barely hear a thing.
I would recommend this to a friend