Customer Ratings & Reviews
- Model:
- WF1000XM3/S
- SKU:
- 6359821
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.2 out of 5 stars
- Connectivity
Rating 4.1 out of 5 stars
Customers are saying
Customers frequently mention the excellent sound quality and great battery life of the WF-1000XM3 True Wireless Noise Cancelling In-Ear Headphones. Many also appreciate the comfortable fit and effective Active Noise Cancellation. However, some customers have concerns about the fit, connection stability, and water resistance, and a few would prefer a higher maximum volume.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Battery life, Sound quality
Best in ear headphones
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound and durable, carries a long charge and sleek case.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jhewitt, That's great! We're glad to hear that! We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thanks for choosing Sony! Jay
- Pros mentioned:Battery life, Sound quality
Amazing Sound Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are amazing. Great sound quality. Great battery life! The Noise cancelling is awesome for cutting out on the sounds around.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nshawn43,
Awesome! We appreciate that you're enjoying the battery life, sound quality, and noise canceling feature of our WF1000XM3. Thank you so much for choosing Sony!
Regards,
Romeo
- Pros mentioned:Battery life, Sound quality
Wonderful for busy people on the go
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound. Great features in the app. I also really like the fact the charging pack is good for up to 24 hours of battery life.
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Fit
Love them!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are a little awkward but Noise cancelling is amazing, They tune out any loud videos my kids are watching in the car.
I would recommend this to a friend - Pros mentioned:Sound quality
Excellent bluetooth device.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great bluetooth device for your smart phone but cannot be connected to any tablet. The noise-cancelling technology is great and has a separate software to enhance the sound quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello DaveM, We are happy that you like the noise canceling feature of your our industry-leading, noise-canceling Truly Wireless headphones. To get the most out of your WF-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. These headphones can be connected to devices that support the Bluetooth A2DP. Thank you for choosing Sony! -Vincent
- Pros mentioned:Comfort, Sound quality
Awesome sound!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality and noise cancellation I highly recommend these. Very comfortable and don't fall out of my ear.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TiggaPlease, We are glad to hear about your experience with our industry-leading, noise-canceling Truly Wireless headphones. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. To get the most out of your WF-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. Thank you for trusting Sony! -Vincent
- Pros mentioned:Sound quality
Overall, great for music not good for phone calls.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have to say I am disappointed at the quality of the phone calls with these very pricey headphones. Everyone that I talke to says I sound like a robot. I use these for business and I have to say sounding like a robot is not what I was looking for. As for music and the gym they work great. Hopefully Sony can fix the phone issue soon. I would not recommend these for anyone who uses them for business calls.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello, RHansen!
We do apologize for the inconvenience. Please try to reset the headphones to factory default settings and try again. Here's the link on how to.
https://helpguide.sony.net/mdr/wf1000xm3/v1/en/contents/TP0002289925.html?search=reset
If you are unable to resolve your concern, please email us at [email protected]
Regards,
David
- Pros mentioned:Sound quality
SONY Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Multiple earpieces make a fit easy. App allows customization to your ears. When used outside I can hear some wind noise and periodically a "thump" or two. Noise cancellation works well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Michael, Great! Thank you for the awesome feedback! We're glad you're enjoying the sound quality and overall features of the headphones. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thanks for choosing Sony! -Jess
- Pros mentioned:ComfortCons mentioned:Volume
Nothing special. Not loud enough
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like my music loud. I cannot turn it up loud enough. I need a couple more points and then I would be happy. Bluetooth range is OK. comfortable to wear.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Philip, we understand that you have an issue on sound level. You may follow this link to better fix your issue: https://helpguide.sony.net/mdr/wf1000xm3/v1/en/contents/TP0002289912.html
If you are unable to resolve your concern, please email us at [email protected] with the following details: Name: Username: Model Number: Issue: Telephone Number: Sincerely, ~Earl
- Pros mentioned:Sound quality
Great Earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I travel for my job and wanted noise-canceling earbuds. The size and portability without having the over the ear large canceling headphones was important. I absolutely love these earbuds, when I use them on the airplane and at the gates/airports, the background noise is gone! Way better than I expected. On the plane if I am sitting under the speaker, I can still hear the announcements, but is that a bad thing? If you are looking for a pair of noise cancelling earbuds, I recommend these.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jean, we are more than glad to hear that you appreciate the noise-canceling of our product. We are always looking to make SONY better. Thank you for your feedback. ~Earl
- Cons mentioned:Fit
Memory foam for the save
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are great sounding but the fit isn't desired. They are bulky and the ear tips are loose. I got memory foam ear tips and they were so much better.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Johnny,
Thank you for sharing your experience with us. While we are glad you like the sound quality of the XM3 In-ear headphones, we're sorry to hear that it does not fit properly into your ears. If you have tried to select the earbuds that fit your ears the best, please make sure to wear the headset correctly. When wearing the unit, twist the headset to slide the earbud deep into your ear. The earbud will be easier to slide deep into your ear if you pull up on the top of the ear lightly while twisting the headset. For reference: https://helpguide.sony.net/mdr/wf1000xm3/v1/en/contents/TP0002392265.html
We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thank you for purchasing Sony! - Kris
Nice
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice for the price if you can still get them, very impressive base
I would recommend this to a friend- Pros mentioned:Bass
Sounds good, nice full sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good bass, 4 stars because they hurt my ear canals because I have small ones. They rub them raw after awhile. That’s not because of the product, just a problem I seem to have with most I’ve tried.
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
5/5 Stara
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I LOVE these earbuds. A year strong and they’re still amazing in sound quality and battery life.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Zula, Thanks for sharing your feedback on your experience using the WF-1000XM3. We are glad to hear you are enjoying the incredible sound quality and excellent battery life of the headphones. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thank you for giving the product a perfect rating! -Jess
- Pros mentioned:Comfort, Sound quality
Great product by Sony
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are great ! Have great sound and great dynamics. Very comfortable to wear as well !
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tiger, we're glad you like the sound quality and the comfort of our product. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. If you haven’t already, download the Sony - Headphones Connect APP. This will give you the ability to use our ASC( Adaptive Sound Control) feature, so you can customize the noise canceling feature based on your activity. There is also an equalizer to fine-tune your music. And, with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thank you for choosing SONY. ~Earl
- Pros mentioned:Comfort, Sound quality
Easy access
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clear sounding, easy to change and wear. Very comfortable, I forget I have them on sometimes.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TheTraveler, Awesome! We are glad to hear you are enjoying our WF-1000XM3 and you like the great sound quality, comfort, and fit of the unit. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thanks for sharing your feedback and for choosing Sony! -Jess
- Pros mentioned:Comfort, Sound quality
Great headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Probably the best noise cancelling true wireless in ear headphones on the market - non crazy pricey category . Super comfy too
I would recommend this to a friendBrand response from SonyListens
Posted .Hello, Gabey! Thanks for this cool feedback! We're happy to hear that you're enjoying our industry-leading, noise-canceling Truly Wireless headphones. Thank you so much for commending Sony! - Romeo
- Pros mentioned:Sound quality
Worth it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The noise cancelling is pretty good for small headphones. The ambient sound mode has a microphone in each ear bud and they work surprisingly well. When you turn that mode on, you can hear people taking to you as well as other sounds around you. Another cool feature is that when you remove one bud from your ear, it will pause your music and automatically resume when you place it back in. The only minor drawback is that there isn't volume control on the buds, but, I use my phone volume controls effortlessly
I would recommend this to a friendBrand response from SonyListens
Posted .Hello, Vlad! Thanks for commenting! We're happy to hear that our newest earbuds meet your expectations. Thank you so much for choosing Sony! - Romeo
- Pros mentioned:Sound qualityCons mentioned:Connection
Sound good connection nope
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They had amazing sound and there ambiot sound was amazing but there connection problems was horrible and disconnected so often that I had to return them
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Sony ear buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These things put out great audio...the noise canceling is surprisingly good, though obviously not as good as the over ear versions, thats to be expected though. I would recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SamIAm, Thank you for sharing your thoughts and experience using your new Sony WF-1000XM3. We are glad to hear you are enjoying the noise cancellation and overall performance of the wireless headphones. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. We appreciate the recommendation. Thank you for choosing Sony! -Jess