Customer Ratings & Reviews
- Model:
- WF1000XM3/S
- SKU:
- 6359821
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.2 out of 5 stars
- Connectivity
Rating 4.1 out of 5 stars
Customers are saying
Customers frequently mention the excellent sound quality and great battery life of the WF-1000XM3 True Wireless Noise Cancelling In-Ear Headphones. Many also appreciate the comfortable fit and effective Active Noise Cancellation. However, some customers have concerns about the fit, connection stability, and water resistance, and a few would prefer a higher maximum volume.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Awesomeeee
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I gifted this to my boyfriend because he worked around different machines. He previously was using AirPods but they don’t block out the sound so he had the volume the highest he could have it at, and still could not hear the song perfectly without background noise. As soon as he put these on, he couldn’t hear anything at work which made his day go by so fast. It’s a really good purchase!! We connected it to an iPhone
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SWITCH, That's great! Thanks for this amazing review! Good to know these true wireless headphones were a great gift to your boyfriend. We're happy to hear he likes his new WF-1000XM3 and he's enjoying the excellent noise canceling feature of the unit. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thanks for choosing Sony! -Jess
- Cons mentioned:Fit
Sony Ear Pods
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They seem to work well, especially with music. The only problem I’ve had so far is they are not very secure and tend to fall out even when I use the tiniest ear buds.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Robert,
Thanks for the feedback. We provide hybrid silicone rubber earbuds so you can find the perfect fit for your ears to maximize sound quality and minimize outside noise. Please be assured we take this feedback very seriously and continuously strive to improve our products. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go.
Thank you for choosing Sony!
David
- Pros mentioned:Battery life, Sound quality
Great ear buds
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great battery life and quality even though they’re so tiny. Sound quality is good for the price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Cfischer, That's fantastic! We're happy to hear your purchase went well. It's nice to know you are enjoying the superb sound quality, long-lasting battery life, and overall features of our industry-leading, noise-canceling Truly Wireless headphones, WF-1000XM3. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The headphones offer 6 hours of power and the handy charging case provides three more charges to keep you going throughout the day. That’s up to 24 hours of noise-free listening. With noise canceling off, it’s even longer — 8 hours of power on a full charge, with three more charges from the charging case, for up to 32 hours of play time plus the ability to get 90 minutes of use from a 10-minute quick charge. Thank you for sharing your awesome review and for choosing Sony! -Jess
- Pros mentioned:Sound qualityCons mentioned:Fit
Great for relaxing not for activity
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent noise canceling but sometimes falls out of my ears during heavy activity
I would recommend this to a friendBrand response from SonyListens
Posted .Hello LuckyM,
Thank you so much for the perfect star review!
We are so happy to hear you are satisfied with the exceptional noise canceling function of our WF-1000XM3.
We are sorry if the fit of these headphones did live up to your expectations during heavy activity. We provide an assortment of earbuds in various sizes to ensure there is a great fit for all ear sizes and an optimal noise-canceling experience. To ensure optimal performance with noise canceling, as well as to obtain the best fit and prevent the headsets from falling out, please refer to one or both of the following:
1. Help Guide https://helpguide.sony.net/mdr/wf1000xm3/v1/en/contents/TP0002392265.html
2. Animated Tutorial on the Sony Headphones Connect app (ref https://helpguide.sony.net/mdr/hpc/v1/en/contents/TP0001548864.html?search=tutorial)
3. Instructional Video https://youtu.be/HnXJ_f2nbb4
We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go.
Thank you so much for your purchase and for choosing Sony!
- Romeo
- Pros mentioned:Sound quality
wonderful for trips
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently went across country by by train and was looking for something small to help with active noise isolation. I had read many good reviews about the Sony's and when they were on sale jumped on them. Musically, better than I was expecting but the isolation of the outside for the long trip was surpurb. True, I love train travel, but at times want very close to slience and these did a great job. Cant recommend enough, especially for the price I paid.
I would recommend this to a friend - Pros mentioned:Sound quality
Great sound quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality and easy to use. Only issue I have is that they kind of feel uncomfortable in my ears, even when changing out the pads at the end.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Cade,
Thanks for sharing your experience so far with your new WF-1000XM3 headphones. While we're glad to hear you like the ease of use and sound quality, we regret to know that you're having constant pressure on your ears after a few minutes of use. We also appreciate your effort on trying all the earbud tips that came with the unit.
For fit concern, the WF-1000XM3 features an Ergonomic Tri-hold structure design for a snugly and comfortably fitting. A high-friction rubber surface keeps the noise canceling earbuds snug and secure in your ear so they won’t slip out unexpectedly. This does also come with an assortment of earbuds in various sizes to ensure there is a great fit for all ear sizes. To ensure optimal performance, as well as to obtain the best fit and prevent the headset from falling out, when wearing them, please gently pull on the top of your ear as you twist the earbud into your ear. This should give you a firmer hold. For detailed instructions on how to wear the wireless headset, please check out the link below.
https://helpguide.sony.net/mdr/wf1000xm3/v1/en/contents/TP0002392265.html
Thanks for choosing Sony!
Regards,
Jess
- Pros mentioned:Sound quality
Expensive and a tinny base response
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the design, fit in ear was good, however the base response made it sound tinny. Wasn't thrilled...at all Advertised as best noise cancelling in the field and that's why I originally chose them, however after just a few uses ended up taking them back for a Pro Beats wireless. For most these would probably work just fine, however I love my music loud and with a LOT of bass. I don't feel these cut it, even after adjustments were made.
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Great sound, but would not stay in my ears.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones have great reviews and they do sound great and provide good sound cancellation. They ultimately did not work for me because they would not stay in my ears when I walked around.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, Paulyo!
Thank you for the honest review. To isolate the issue and also to maximize the efficiency of the noise canceling of the headphones, we recommend using a different supplied earbuds to obtain the best fit and prevent the headsets from falling out.
https://helpguide.sony.net/mdr/wf1000xm3/v1/en/contents/TP0002392265.html
If you are unable to resolve your concern, please email us at [email protected] with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
David
- Pros mentioned:Bass, Sound quality
Great ear headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very good sound and bass. Fit well and don't fall out is inserted correctly.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Flyguy29, That's excellent! We're really happy you're having an enjoyable listening experience with your new WF-1000XM3. It's nice to hear that you like the incredible audio quality and they fit your ears well. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thank you for sharing this awesome feedback! -Jess
- Cons mentioned:Connection, Volume
Great Sound- Inconsistent Syncing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had several issues with syncing weekly. Never seems to be a great connection when using. Low, fuzzy volume. Frustrating! Very high priced for quality
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi, WMUUser!
We regret to hear about what happened. Please try following the steps on the link below:
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-1000xm3/articles/00097458
If you are unable to resolve your concern, please email us at [email protected] with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
One of our technical specialists will call you back within 2 business days.
Sincerely,
Ralph
Sony Social Support
- Pros mentioned:Sound quality
Sleek design, great sound!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wanted something that wasn’t as bulky as my older Bose sport wireless and also wanted noise cancellation. Sony has outdone itself with these headphones, slim and low profile on the ear, adjustable EQ through the app (sounds great) able to skip songs, answer phone calls and pauses music when you take one out to talk to someone! I use these mainly for the gym but with the noise cancelling they’d be great for traveling in noisy areas for every day commuters like flying, bus or train.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, Tori!
We appreciate your positive feedback. We are always looking to make SONY better. Thank you!
~Earl
- Pros mentioned:Sound qualityCons mentioned:Fit
Hurt my ears
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They had great sound. And did their job well. But they really hurt my ear and I even got one stuck in my ear
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Woo225,
Thanks for taking the time to review your WF-1000XM3. While we're glad you like the excellent sound quality, we regret to know that you're having constant pressure on your ears when putting them on. We value your input and appreciate the feedback. The WF-1000XM3 comes with different sizes of earbuds to ensure there is a great fit for all ear sizes and an optimal noise canceling experience. As a suggestion, to reduce discomfort while wearing the headphones, try to use the right size according to the size of your ears. When wearing them, please gently pull on the top of your ear as you twist the earbud into your ear. This should give you a firmer hold and better noise canceling experience.
For reasons why your ears may hurt when putting on or wearing headphones, you may find this article helpful: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-1000xm3/articles/00015243
Thanks for sharing your feedback and for choosing Sony!
Regards,
Jess
- Pros mentioned:Sound quality
Easy to use, good sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I lost one of them my second week. There is no way to track them. You would think at that price there would be a tracker. They have a good sound, block the outside noise, and easy to set up.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Bearcat,
We're sorry to hear about what happened. We agree that the sound quality and noise canceling features are great. For us to better assist you, please email us at [email protected] with the following details:
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Romeo
Sony Social Support
- Pros mentioned:Battery life, Sound quality
Excellent
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these things. They last long on the full charge. Quality of the sounds are superb. Recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi IMPhysician, Thanks for giving the product a perfect rating! We're glad you are enjoying the sound quality, long-lasting battery life and overall features of our industry-leading, noise-canceling Truly Wireless headphones. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The headphones offer 6 hours of power and the handy charging case provides three more charges to keep you going throughout the day. That’s up to 24 hours of noise-free listening. With noise canceling off, it’s even longer — 8 hours of power on a full charge, with three more charges from the charging case, for up to 32 hours of play time plus the ability to get 90 minutes of use from a 10-minute quick charge. Thank you for choosing Sony! -Jess
- Cons mentioned:Water resistance
Good, but not great. Wait for the next version.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These aren't the best out there, but for the price, they're certainly adequate. Whether you land on these or seek the AirPods Pro or Bose Quiet Comfort Wireless Earbuds for added functionality, capability, and/or sound, these are certainly nice for the price, but you'll likely want more. They're heavier than most, not water resistant, not the best in bluetooth range, and their sound stage is not remarkable if you use anything other than the audio content companies Sony has partnered with.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi esion, We value your input and appreciate your feedback about your wireless headphones. Sony takes into consideration all feedback to improve the performance and quality of our products and services. To get the most out of your WF1000XM3, please make sure to update its firmware: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-1000xm3/downloads. The updates include key features, applications, bug fixes, and feature improvements. Don't forget to download the Sony | Headphones Connect app, too. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. Thank you for the feedback and for choosing Sony! -Vincent
- Pros mentioned:Sound quality
So far so good
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was very apprehensive about these after my last experience with 1000k wireless earbuds. The sound quality is better than my Apple AirPods with noise canceling but the call quality and lightness goes to Apple. These do offer more ear fitment options and again will see how the batter holds up I coming months. First couple of charges the battery lasts maybe 2 hours on 75 percent volume but seemed to last into 4 hour range in preceding recharges . Time is the greatest revealer of the the truth so will see how honest Sony is shortly.
I would recommend this to a friend Sony wireless noise cancellling in-ear Headphones
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well, I don't have more to say about these buds, good value though
I would recommend this to a friend- Pros mentioned:Sound quality
Hands down the best Noise Canceling IEM's out
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The WF-1000XM3 have been hard to get of late and I was very excited to see they were available to order. The build quality is great, typical Sony, the Sound is incredible for non custom IEM's and the noise canceling is phenomenal. They aren't cheap but something of this quality sound etc never is, don't hesitate, if you are looking for something other than the mundane Apple Air Pods, look no further, the WF-1000XM3's are worlds above them and most others in this price range.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, NyVetteGuy!
You chose the best one! We are glad to know your feedback on your Sony WF-1000XM3. Thank you for trusting Sony!
Regards,
Vincent
- Pros mentioned:Battery life, Sound quality
Amazing Ear Buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love these buds! They do an excellent job of canceling noise and have a great battery life.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tmille1, We are thrilled to hear that you absolutely love our industry-leading, noise-canceling Truly Wireless headphones. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The noise-canceling technology in the WF-1000XM3 is the most advanced ever in truly wireless headphones, with our HD Noise-Canceling Processor QN1e. And, with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience wherever you go. Thank you for choosing Sony! -Vincent
- Pros mentioned:Sound quality
buds
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are awesome dont get them wet or they will die ! also I dont think the noise canceling works but the sound is great
I would recommend this to a friendBrand response from SonyListens
Posted .Hi shalerk, Thanks for sharing your review/feedback on the WF1000XM3. We're glad that you are enjoying the sound quality of the headphones. The noise-canceling technology in the WF-1000XM3 is the most advanced ever in truly wireless headphones, with our HD Noise-Canceling Processor QN1e. Incase the noise-cancelling feature isn't working, kindly check the link below. This link contains steps you can try to improve your listening experience. https://helpguide.sony.net/mdr/wf1000xm3/v1/en/contents/TP0002289916.html . Thank you for choosing Sony! -Craig