Customer Ratings & Reviews
- Model:
- WF1000XM3/S
- SKU:
- 6359821
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.2 out of 5 stars
- Connectivity
Rating 4.1 out of 5 stars
Customers are saying
Customers frequently mention the excellent sound quality and great battery life of the WF-1000XM3 True Wireless Noise Cancelling In-Ear Headphones. Many also appreciate the comfortable fit and effective Active Noise Cancellation. However, some customers have concerns about the fit, connection stability, and water resistance, and a few would prefer a higher maximum volume.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Sound Cancellation is ok
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise cancellation was ok. Overall great packaging and sleek design and sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mariemarie, We're truly delighted to hear you appreciate the incredible audio quality, noise cancellation, and you like the classy, sleek look and overall packaging of your WF-1000XM3. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. If you haven’t already, download the Sony Headphones Connect app. This will give you the ability to use our ASC (Adaptive Sound Control) feature, so you can customize the noise canceling feature based on your activity. There is also an equalizer to fine-tune your music. And, with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thank you for your purchase and for sharing your feedback! -Jess
- Cons mentioned:Connection, Fit
Poor design, poor user experience.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very disappointed in this product. I've had many issues with these ear buds. They constantly loose connection or experience an interrupted connection when the device is within 2 feet of buds. Battery level is inaccurate and not even close to 6 hours of listening. Maybe 2 hours, tops. They are very uncomfortable to wear and fall out of the ear constantly. They protrude from the ear quite a bit so rub on everything if you lie down. Ambient sound pass through is very quiet and makes it difficult to hear, you end up having to take them out anyway. Ambient sound toggles on and off by itself at random. Sound cancelling only blocks minor small sounds. Phone calls are impossible because the caller cannot hear you. Poor design, poor user experience.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi, miah!
Please allow us to help you and turn this into a better experience. For us to better assist you, please email us at [email protected] with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
David
- Pros mentioned:Sound quality
Wireless/noise canceling
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is great, but not too good for working out, because they fall out during extensive workouts.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Tink, Thank you for the feedback on your experience with your WF-1000XM3. We're glad to hear you like the great sound quality. To ensure optimal performance with noise canceling as well as to obtain the best fit and prevent the headsets from falling out, please refer to the instructional video that we have on YouTube. Just search for Setup Guide Sony WF1000XM3.
We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. If you haven’t already, download the Sony - Headphones Connect APP. This will give you the ability to use our ASC( Adaptive Sound Control) feature, so you can customize the noise canceling feature based on your activity. There is also an equalizer to fine tune your music. And, with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thanks for choosing Sony! -Sam
- Pros mentioned:Bass, Sound quality
Nice earbuds from sony
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice balanced sound noise cancellation is great. Bass is good to.
I would recommend this to a friend - Pros mentioned:Sound quality
Noise cancellation is amazing.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Noise cancellation is amazing. You literally only hear whatever you hear from earphone.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jike, That's amazing! We're really glad to hear you are very impressed with its advanced noise cancellation. Put the outside world on hold – this is all about you and your music. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thank you for sharing your feedback and for choosing Sony! -Jess
- Pros mentioned:Comfort, Sound quality
Enjoy these!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really great headphones comfortable and great sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Great, Awesome! Thank you for the 5-star rating! We're really glad to hear you're happy and satisfied with the features, amazing sound quality, and overall performance of our industry-leading, noise-canceling Truly Wireless headphones. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thanks for choosing Sony! -Jess
- Cons mentioned:Volume
Wasn't what I was expecting
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After a long time trying to get my hands on this after all the hype because it's always sold out, received them on the mail and when I tested them to ear how they sound was very disappointed, the sound quality was ok but not on the Sennheiser True Wireless or the Jaybird Vista's, and the volume level was very low too. For me the price of this of $230 is too high for what you get, there's a lot of better options out there.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi, ORLY!
Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We provide an assortment of earbuds in various sizes to ensure there is a great fit for all ear sizes and an optimal noise-canceling experience. To ensure optimal performance with noise-canceling, as well as to obtain the best fit and prevent the headsets from falling out, please refer to one or both of the following:
https://helpguide.sony.net/mdr/wf1000xm3/v1/en/contents/TP0002392265.html
Animated Tutorial on the Sony Headphones Connect app (ref https://helpguide.sony.net/mdr/hpc/v1/en/contents/TP0001548864.html?search=tutorial)
Instructional Video https://youtu.be/_fKkf1cxyY8
For us to better assist you, please email us at [email protected] with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Earl
Sony Social Support
- Pros mentioned:Comfort, Sound quality
Perfect
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing noise cancelling and very very comfortable
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tjbreaux64, Great! You definitely made the right choice. We're really happy to hear you're very satisfied with the excellent sound quality, noise canceling and comfortability of your new WF-1000XM3 Industry-leading True Wireless Noise-Canceling Headphones. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thanks for sharing your feedback and for choosing Sony! -Jess
- Pros mentioned:Comfort, Sound quality
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great item good price sounds really good feels comfterble
I would recommend this to a friend - Pros mentioned:Sound quality
Sony earbuds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product, I love the noise cancellations. And the sound is great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Router, Great! We're truly happy that you love the excellent noise canceling feature and you are enjoying the superb audio quality of your WF-1000XM3. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thank you for choosing Sony! -Jess
- Pros mentioned:Sound quality
Great audio
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great audio but they did not fit in my ears. The noise canceling is the best for earbuds tho. I got the AirPod pros instead.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Willo101, we're glad you like the sound quality of our product. To ensure optimal performance with noise canceling, as well as to obtain the best fit and prevent the headsets from falling out, please refer to one or both of the following:1. Help Guide https://helpguide.sony.net/mdr/wf1000xm3/v1/en/contents/TP0002392265.html2. Animated Tutorial on the Sony Headphones Connect app (ref https://helpguide.sony.net/mdr/hpc/v1/en/contents/TP0001548864.html?search=tutorial)
Thank you for choosing SONY. ~Earl
- Cons mentioned:Connection
Sony Disappointment
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was very disappointed in these wireless buds! Bought them off of the reviews alone on youtube! They kept disconnecting from my samsung note 20 ultra and the sound was subpar at best! Took them back and bought some Air pod pros and rock them with my note! Night and day difference on sound quality and the Air pod pros don't disconnect! Would take them if someone bought them as a gift!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello Chicago23, We regret to hear about your experience. We always recommend updating the firmware of the headphones to resolve any possible software-related issues with the unit. We value your input and appreciate your feedback about the headphones. Sony takes into consideration all feedback to improve the performance and quality of our products and services. Thank you for choosing Sony! -Vincent
- Pros mentioned:Sound quality
They’re comfortable
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was scared to get completely wireless earbuds because I was afraid that they’d fall out. The small ear canal pieces was small enough to fit and stay in without hurting. Sound is great. I love the tap control features but I wear gloves all day and most of the time I give the wrong command and my song will rewind. But it works really well!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Impicky, we are glad to hear you are enjoying our industry-leading, noise-canceling Truly Wireless headphones. The noise-canceling earbuds are ergonomically designed to make contact with three different points on your ear for a secure, comfortable fit. Additionally, the high-friction rubber surface keeps the earbuds snug and secure in your ear, so they won't slip out unexpectedly.
Thank you for choosing Sony!
Erin
- Pros mentioned:Sound quality
Worth it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Took some playing around with the ear tips to find the right fit but once I found it they stayed in even on my jogs. The sound quality is great for earbuds. Noise cancelling blocks out my lawnmower. The ambient noise mode is convenient for safe road jogs, I can have my music on full blast and still here tire noises from passing cars, they're that good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, RJones!
We appreciate your positive feedback. We are always looking to make SONY better. Thank you!
~Earl
- Pros mentioned:Sound quality
Sony earbuds
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it; I like it but in my opinion, the earbuds Pro fit my taste better. Still great product
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TestyOneTestyTwo,
Thank you sharing your feedback with us. We're glad you like the WF1000XM3. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. If you haven’t already, download the Sony - Headphones Connect APP. This will give you the ability to use our ASC( Adaptive Sound Control) feature, so you can customize the noise canceling feature based on your activity. There is also an equalizer to fine tune your music. And, with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thanks for choosing Sony! - Kris
- Pros mentioned:Comfort, Sound quality
Great ear phones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable. Great noise cancelling. Good sound. Recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Dwillis995, Awesome! We're happy you're satisfied with the comfort, sound quality, and Noise Canceling feature of these headphones. Thank you for commending Sony! - Romeo
- Cons mentioned:Fit
Great earphones for running
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent and easy to use Only concern about size Litter bigger for me so can’t keep Well attach To my ear when running
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Great sounding earbuds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These earbuds sound amazing and very comfortable to wear
I would recommend this to a friend - Pros mentioned:Anc, Sound quality
Hot daarn
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound and noise canceling is A1. It’s absolutely fantastic
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, Okaynow!
Thank you for sharing your positive feedback!We are glad to hear you are enjoying our industry-leading, noise-canceling Truly Wireless headphones. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. -Sam
- Pros mentioned:Sound quality
The best.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best bluetooth wireless headphones I've ever used. You hear sounds you've never heard before in songs you've always listened. You will discover new instruments playing in the background that you won't get from other (cheaper) headphones. It's worth every penny.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Hecz, We are glad to hear you are enjoying our industry-leading, noise-canceling Truly Wireless headphones. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thanks for choosing Sony! Erin