Customer Ratings & Reviews
- Model:
- WF1000XM3/S
- SKU:
- 6359821
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.2 out of 5 stars
- Connectivity
Rating 4.1 out of 5 stars
Customers are saying
Customers frequently mention the excellent sound quality and great battery life of the WF-1000XM3 True Wireless Noise Cancelling In-Ear Headphones. Many also appreciate the comfortable fit and effective Active Noise Cancellation. However, some customers have concerns about the fit, connection stability, and water resistance, and a few would prefer a higher maximum volume.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Best Earbuds Around
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I tried a few pairs of truly wireless earbuds, but these are easily the best in terms of audio quality and consistency. They can be a little uncomfortable at first, but with repeated uses your ears will adapt. Noise cancelling is almost too good, my only wish is that they were sweat resistant.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DrMayhem7, We are glad that you now have the best wireless headphones for you. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The noise-canceling technology in the WF-1000XM3 is the most advanced ever in truly wireless headphones, with our HD Noise-Canceling Processor QN1e. And, with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience wherever you go. We value your input and appreciate your feedback. Thank you for choosing Sony! -Vincent
- Cons mentioned:Connection
Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Okay. Difficult to transition to phone call. Occasionally disconnects without reason.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Review, thank you for your 4 Star Rating. We regret to hear that the headphones occasionally disconnect without reason. This is definitely not the experience we want you to have. Please follow the steps on the Help Guide to troubleshoot the problem.
https://helpguide.sony.net/mdr/wf1000xm3/v1/en/index.html
If this does not help, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Erin
- Cons mentioned:Fit
Love the sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the Sony Ear buds, they just were not for me. Did not fit my small ears. Had to return after a week.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello, Fun4life7!
We are sorry to hear that our WF1000XM3 did not meet your expectations. We provide an assortment of earbuds in various sizes to ensure there is a great fit for all ear sizes and an optimal noise-canceling experience. To ensure optimal performance with noise canceling, as well as to obtain the best fit and prevent the headsets from falling out, please refer to one or both of the following:
1.Help Guide https://helpguide.sony.net/mdr/wf1000xm3/v1/en/contents/TP0002392265.html
2.Animated Tutorial on the Sony Headphones Connect app (ref https://helpguide.sony.net/mdr/hpc/v1/en/contents/TP0001548864.html?search=tutorial)
3.Instructional Video https://youtu.be/HnXJ_f2nbb4
If this does not help, please email us at socialsupport@am.sony.com with the following details:
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Romeo
Sony Social Support
- Pros mentioned:Sound quality
Airpods dethroned
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am an audio nerd and love trying out new earbuds. They are the future and sony is now the reigning champ. These are leaps and bounds ahead of airpods and airpod pros. as someone who has had both, I can say this without a doubt. The companion app also makes these highly functional and customizable.
I would recommend this to a friend - Pros mentioned:Sound quality
Really good worth the buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Bluetooth headphones In my opinion and I have tried them all just about. They connect almost immediately, never have interruption or issues. I just think these are amazing high quality simple to use with awesome custom controls. What can I say, these are actually functional.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi THATONEGUY, Thank you so much for the fantastic review & we are so happy to hear that your investment is worth it. We are so glad you are pleased with the performance of your WF-1000XM3. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thank you so much for commending and choosing Sony! -Jess
- Cons mentioned:Fit
Good but
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you have an iPhone, you’ll not be to thrilled with the experience it’s just not the ideal situation. They really don’t want to stay in place with the least amount of movement if your wanting to do stuff they kinda wanna come out. I honestly didn’t have a very good experience and took them back got the beats pro. Sorry Sony should be more iPhone friendly, my thought
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, Frank!
We regret to hear that it didn't live up to your expectations and had to be returned. We provide an assortment of earbuds in various sizes to ensure there is a great fit for all ear sizes and an optimal noise-canceling experience. To ensure optimal performance with noise canceling, as well as to obtain the best fit and prevent the headsets from falling out, please refer to one or both of the following:
1.Help Guide https://helpguide.sony.net/mdr/wf1000xm3/v1/en/contents/TP0002392265.html
2.Animated Tutorial on the Sony Headphones Connect app (ref https://helpguide.sony.net/mdr/hpc/v1/en/contents/TP0001548864.html?search=tutorial)
3.Instructional Video https://youtu.be/HnXJ_f2nbb4
~Ralph
- Pros mentioned:Sound quality
Nice but feels really cheap for the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounded really great but felt really cheap considering all that went into making these great earbuds.
I would recommend this to a friend - Pros mentioned:Sound quality
Sound quality is awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality for music.. one of the best sounding earphones but not great call quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Basav, We are glad that you like the sound quality of your in-ear headphones. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. To improve the performance of the headphones, and resolve issues like the call quality, please make sure to update the firmware of the unit: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-1000xm3/downloads. Thank you for choosing Sony! -Vincent
- Pros mentioned:Sound quality
Awesome sound!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got these as a gift and I am very pleased. Had been looking at Apple buds but not now... Very pleased!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello, brownrv13! That's awesome! We're glad to hear that you're happy and satisfied with our industry-leading, noise-canceling Truly Wireless headphones. Thank you so much for commending Sony! - Romeo
- Pros mentioned:Sound quality
GREAT EAR BUDS AND NOISE CANCELLING
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchase these earbuds 1 week ago and I'm Very pleased with the Sound and the Noise Cancelling feature works Fantastic. I have a Pressure Washing business and have not had any issues (so far) with sweating. I seen some people wrote about the sound. Keep in mind their Earbuds not a Surround Sound System. Thanks Sony
I would recommend this to a friend - Pros mentioned:Sound quality
Great audio and battery life, sound cuts out some
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mostly great, sometimes my music will cut in and out though. Otherwise they're amazing earbuds.
I would recommend this to a friend - Cons mentioned:Connection
Connectivity Issues
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The audio quality is okay. But there are sometimes connectivity issues here and there.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi George,
Thanks for sharing your experience so far with your new WF-1000XM3 headphones. We're glad to hear you like the sound quality. We appreciate your feedback regarding the Bluetooth connectivity issues of this wireless in-ear headphones. We're sorry to hear you're having some connectivity issues with your unit.
For Bluetooth connection issue: The WF-1000XM3 has a new Bluetooth chip and an optimized antenna design to provide a stable connection for hours of wireless streaming. To ensure you get the best Bluetooth connection, please set the headphones Bluetooth Connection Mode to “Priority on stable connection”, ref https://helpguide.sony.net/mdr/wf1000xm3/v1/en/contents/TP0002289921.html
Hope this helps.
Thanks for sharing your feedback and for choosing Sony! -Jess
- Pros mentioned:Sound quality
8 out of ten in ear phones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These sound really good. Noise cancelling is good but not as good as over ear headphones. Enjoy the sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, Mark!
We're thrilled to know that you liked the headphones. Thank you for sharing this feedback! -Sam
- Pros mentioned:Sound quality
Excellent sound and functionality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these earbuds! Bought them as they were at the top of the charts in my research. Sound is fantastic and the functionality is great. I recommend buying the soft, pliable earbud tips from Amazon as it improves the fit, noise isolation and sound quality big time. Can't go wrong with these!!!
I would recommend this to a friend - Pros mentioned:Sound quality
Solid
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a solid product with clear sound and mic, however the bluetooth has kicked out a few times
I would recommend this to a friend - Cons mentioned:Fit
Looks good, fit weird on me
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for some, I think they looked great but fell out of my ear a lot honestly,
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Breezy,
Thank you for sharing your thought and experience on using your WF-1000XM3. We're glad to know you like overall features of the unit. We regret to hear that you are having issues with your wireless headphones. The WF-1000XM3 comes with different sizes of earbuds to ensure there is a great fit for all ear sizes and an optimal noise canceling experience. Please use the right size according to the size of your ears. When wearing them, please gently pull on the top of your ear as you twist the earbud into your ear. This should give you a firmer hold and better noise canceling experience.
We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thank you for the feedback and for choosing Sony! -Jess
- Pros mentioned:Sound quality
Good
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are easy to use and produce some good music. Active noise canceling is very good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi VJKB, Thank you for the 4-star rating! We're glad to hear you like the incredible sound quality, ease of use, and noise canceling of the headphones. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thanks for sharing your feedback and for choosing Sony! -Jess
- Pros mentioned:Sound qualityCons mentioned:Fit
Rayvel
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound quality but the fitting to my ears not good
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Rayvel, Thank you for the feedback on your experience with your WF-1000XM3. We regret to hear that you are having issues with your wireless headphones. The WF-1000XM3 comes with different sizes of earbuds to ensure there is a great fit for all ear sizes and an optimal noise canceling experience. Please use the right size according to the size of your ears. When wearing them, please gently pull on the top of your ear as you twist the earbud into your ear. This should give you a firmer hold and better noise canceling experience. Good to know you like the sound quality. Thanks for choosing Sony. -Jess
- Pros mentioned:Sound quality
Great features
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At first they were hard to figure out since you can adjust how much bass and treble you want but after awhile I figured out the perfect settings for me. The noise cancellation is amazing, my ventilation system is so loud and these make my environment sound like an empty room.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sound, Great! Thank you so much for the 5-stars review and for sharing your awesome experience with our our industry-leading, noise-canceling Truly Wireless headphones. We are glad that you like the nice sound quality and noise cancellation of your new WF-1000XM3. Good to know you're utilizing the built-in equalizer on the Sony headphones connect app. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thanks for choosing Sony! -Jess
- Pros mentioned:Sound quality
Great earbuds
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have tried them all Bose, jabra, senheiser, and these are the best hands down it’s a very easy fit that took me a while to realize I don’t have to jam in my ear just lightly put it in and twist. The sound quality is better than all I’ve tried and the noise canceling is amazing for a pair of wireless earbuds.
I would recommend this to a friend