Customer Ratings & Reviews
- Model:
- WF1000XM3/S
- SKU:
- 6359821
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.2 out of 5 stars
- Connectivity
Rating 4.1 out of 5 stars
Customers are saying
Customers frequently mention the excellent sound quality and great battery life of the WF-1000XM3 True Wireless Noise Cancelling In-Ear Headphones. Many also appreciate the comfortable fit and effective Active Noise Cancellation. However, some customers have concerns about the fit, connection stability, and water resistance, and a few would prefer a higher maximum volume.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Awesome noise canceling for the size
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it's awesome sound quantity, the noise canceling is great for how small this device is. I was worried that it might not be able to connect two devices after reading some reviews online, but it can actually do it, there's video online teaches you how to do that. It's a great product.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, alexwu! Thanks for the feedback! We're glad to hear that you're happy and satisfied with your new earbuds. We're looking forward to more reviews from your future Sony products. Thank you for trusting Sony! - Romeo
- Pros mentioned:Sound quality
Good sound quality, poor noise cancellation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these with the express intent of noise-cancellation and hopefully improvement in ambient noise pickup on calls and have been vastly disappointed with both... On the upside, the sound quality for playback is very good -- superior to my Samsung earbuds, but for nearly double the price this was rather disappointing.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Fil2020, we're glad you like the sound quality of our product. For the noise canceling function to be fully effective, select the earbuds that fit your ears the best, and wear the headset correctly. SONY provides different sizes of earbuds to obtain the best fit and prevent the headsets from falling out. The earbud will be easier to slide deep into your ear if you pull up on the top of the ear lightly while twisting the headset. ~Earl
- Pros mentioned:Sound quality
Phone call is terrible!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Music is great, but when I get calls, it disconnects and I have to manually switch to Bluetooth! It is like buzzing when I taking on the phone, it’s not hearing clearly for so many times. I bought this pair for my work but it’s not the best I think phone calls!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi, Thulobhai!
We do apologize for the inconvenience. For us to better assist you, please email us at socialsupport@am.sony.com with the following details:
Name:
[Insert platform name] Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
David
- Pros mentioned:Sound quality
Great Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best headset I have had in a while. I drive trucks for a living and my truck is loud!! So I know a good headset when I see one. Great sound, mic comes through clear to others, while on the phone, and still can hear whats going on around you. Well worth the money!
I would recommend this to a friend - Pros mentioned:Sound quality
Love these.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Superior noise canceling, sounds and comfort. You can’t beat these.... I’ve tried. I don’t love the touch button on the outside now verses the older model... but still, can’t beat them. I hit the button by accident a lot, other than that, still amazing.
I would recommend this to a friend - Pros mentioned:Sound quality
I love these better than AirPods
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this headset! Some of the best sound quality as well as a durable charging case and the earbuds charge pretty fast. I use these when I’m at the gym and the noise canceling works wonders! Honestly one of the best purchases I’ve made in a while
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DSXIII, Awesome! We're glad to hear you like the sound quality, noise canceling and overall features of your WF-1000XM3 and that it is helping you stay fit in the gym. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thanks for choosing Sony! -Jess
- Cons mentioned:Fit
Good sound not so good fit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They sound good but the fit in my ear still isn’t the greater for comfort.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Steph78, We are happy that you like the sound of your new headphones. The noise-canceling technology in the WF-1000XM3 is the most advanced ever in truly wireless headphones, with our HD Noise-Canceling Processor QN1e. And, with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience wherever you go. Sony provides different sizes of earbuds to obtain the best fit and prevent the headsets from falling out. You may select the earbuds that fit your ears the best and wear the headset correctly. The earbud will be easier to slide deep into your ear if you pull up on the top of the ear lightly while twisting the headset: https://helpguide.sony.net/mdr/wf1000xm3/v1/en/contents/TP0002392265.html. Thank you for choosing Sony! -Vincent
- Pros mentioned:Sound quality
Noise cancel at its finest
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got it at sale price. Best noise cancelling headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Johncarlhernandez, Wow! That's cool! We're extremely pleased to hear you feel the WF-1000XM3 is the best noise canceling headphones that you've owned and you're enjoying superb sound quality and noise cancellation. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thanks for leaving us such a wonderful review and for choosing Sony! -Jess
- Pros mentioned:Sound quality
Sounds really good
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These earbuds sound really good and have more options to customize the fit in ear.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Mike,
Awesome! We're happy to hear you're having an enjoyable experience with our newest earbuds. Thank you so much for choosing Sony! - Romeo
- Pros mentioned:Sound quality
Love Love Love these Buds!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love Love Love these Buds! These things are great the noise cancelling is too notch for buds. The over the ear XM3 sounds better but these are a great option when you don't want to have all that bulk on your head. I would for sure buy these again.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rksulli, Great! Thanks for the positive feedback. We're glad to hear that you like the noise cancelling and overall features of our industry-leading, noise-canceling Truly Wireless headphones. We value your input and appreciate the feedback, it helps us improve our future products. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thanks for leaving us such a wonderful review! Our team will definitely be happy to read what you wrote. We look forward to seeing more of your reviews in the future. Thanks for trusting Sony! -Jess
- Pros mentioned:Sound quality
LOVE LOVE LOVE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the sound Quality. Variety of earbuds to accommodate different ear hole sizes. Super easy to pair with the app. Overall this is my second pair of Sony wireless bud and I love them. Definitely recommend them. :)
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Wintermama14, That's amazing! We're truly delighted to hear you like your new WF-1000XM3 and you're enjoying the excellent audio quality. We're also glad you like the easy Bluetooth pairing and provided assortment of earbud tips in various sizes to ensure there is a great fit for all ear sizes. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thank you for your purchase and for trusting Sony! -Jess
- Pros mentioned:Sound quality
Great buds that sound amazing
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These buds have the best noise canceling of any ear buds and the sound is just amazing. With the app you can adjust things to be how you want it, or you could just leave it on auto and the buds will adjust themselves to the environment they detect! These look great and for great
I would recommend this to a friendBrand response from SonyListens
Posted .Hello, sgtgarciaj!
We’re glad you like the product! Thank you for choosing Sony!
~Zac
- Pros mentioned:Sound quality
Best wireless earphones
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No one can beat the best active noice cancellation and the best sound quality in the market other than sony. By bringing the active N/C to a wireless earphones is a game changing. I use it in the gym and so far I can tell it's sweat proof.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kpatel, Fantastic! We're thrilled to hear you're enjoying the industry-leading noise cancelation and excellent sound quality of your new Sony headphones. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. If you haven’t already, download the Sony - Headphones Connect APP. This will give you the ability to use our ASC( Adaptive Sound Control) feature, so you can customize the noise canceling feature based on your activity. There is also an equalizer to fine tune your music. And, with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
Great product
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This isn’t what we purchased at first. Splurged for the new noise-cancelling AirPods. Returned those pretty quick (had an un-Apple-like plastic seam that hurt the ear) and bought these instead. Love them!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Daddio! Awesome! We are glad to hear you are enjoying our industry-leading, noise-canceling Truly Wireless headphones. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. If you haven’t already, download the Sony - Headphones Connect APP. This will give you the ability to use our ASC( Adaptive Sound Control) feature, so you can customize the noise canceling feature based on your activity. There is also an equalizer to fine tune your music. And, with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thanks for choosing Sony. -Sam
- Cons mentioned:Water resistance
Great earbuds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I took off 1 star since these are not water resistant.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Teach90,
Thank you for the review. For your information, the headphones are not waterproof or water-resistant but will be able to stand sweat or water just fine. If you wish to upgrade in the future, we recommend our WF-1000XM4 that has IPX4 Water resistance.
We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thank you for choosing Sony!
Regards,
David
- Pros mentioned:Sound quality
Good sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall good sounds great, ambient sounds sounds good would recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Badguygomez, Fabulous! We're really happy to hear you're very satisfied with the industry-leading noise canceling function and excellent sound quality of these headphones. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. We appreciate the recommendation. Thanks for choosing Sony! -Jess
- Pros mentioned:Sound quality
Great headphones
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Liked the Sony in-ear headphones a lot. They are very light and easy to wear. Sometimes it seems to be falling off but stays put in my ear. I like to take long walks and listen to audiobooks while walking. This headphone has noise cancelling and no wires tangling.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ktgkzm,
To ensure optimal performance with noise canceling, as well as to obtain the best fit and prevent the headsets from falling out, we recommend changing the ear tips.
https://helpguide.sony.net/mdr/wf1000xm3/v1/en/contents/TP0002392265.html
Regards,
David
- Pros mentioned:Sound qualityCons mentioned:Volume
Don't believe the hype!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As a tech YouTube reviewer, I have to be completely honest. These headphones were great for like 2 days. After that, my left earbud kept saying. I would do a hard reset, it would start working again but then a day after it stops. I had A LOT of latency issues, and I had to repair my headphones SO MANY TIMES especially if I'm switching to another device. The last issue I had that I couldn't fix was the volume level. The sound level were so low even when my volume was at max. This part got really annoying because I was hearing my surroundings more than the music itself! When I first tried these on, they sounded perfect but after testing firna few days, it gave too many problems. I contacted sony about this, but they were no help.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello, shakib!
We regret to hear about this experience, please email us at socialsupport@am.sony.com with the following details so we can help you out:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Best Time to Call:
Sincerely,
Zac
Sony Social Support
- Pros mentioned:Sound quality
Perfect for me!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is awesome, and so is the build. So what if it's not IP rated for sweating? I don't intend to workout with them on, anyway. The companion "Headphones" app that installs on the cellphone is easy to use and is simple and intuitive. Five stars all the way.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, Lorenzo!
We're glad to hear that you're satisfied with your purchase! Thank you for choosing Sony! -Sam
- Cons mentioned:Connection
Great sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only complaint is when using outside the connection cutouts from time to time.
I would recommend this to a friend