Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.1 out of 5 stars with 3308 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.2 out of 5 stars

  • Connectivity

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

76%would recommend to a friend

Customers are saying

Customers frequently mention the excellent sound quality and great battery life of the WF-1000XM3 True Wireless Noise Cancelling In-Ear Headphones. Many also appreciate the comfortable fit and effective Active Noise Cancellation. However, some customers have concerns about the fit, connection stability, and water resistance, and a few would prefer a higher maximum volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 97 Showing 1,921-1,940 of 3,308 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Exactly what I was looking for

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These do an excellent job of noise isolation before you even turn on the noise canceling. Sound great & work great. Would buy again

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Alex!

      Awesome! Good to know that you are happy with your purchase. Thank you for supporting Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony In ear headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Sony in ear headphones..The sound is awesome. Easy to use. O have had several buds, these are my favorite.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Vhey, Perfect! Thank you so much for the 5-stars review and for sharing your awesome experience with our WF-1000XM3. We are glad that you like the features as well as its ease of use and sound quality. The noise-canceling technology in the WF-1000XM3 is the most advanced ever in truly wireless headphones, with our HD Noise-Canceling Processor QN1e. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for small noise cancelling ear buds

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After trying many different noise cancelling earbuds I have found that these are the best. They have been worth every penny spent.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Ear

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is clear ..very happy with my purchase ended up buying 2 pairs one for my guy and the other one for me

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Rocky, We are glad to know that you are very happy with your Sony wireless headphones. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The noise-canceling technology in the WF-1000XM3 is the most advanced ever in truly wireless headphones, with our HD Noise-Canceling Processor QN1e. Thank you for your purchase. -Vincent Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sounds

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sounding earbuds with the best anc for true wireless earbuds. fantastic eq settings for great all around sounds.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello, koji, We are glad to hear that. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The noise-canceling technology in the WF-1000XM3 is the most advanced ever in truly wireless headphones, with our HD Noise-Canceling Processor QN1e. Thank you for trusting Sony! -Vincent Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and sound. Live the sound on these they sound almost as good as over ear headphones

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mats,
      Awesome! We're thrilled to hear you are enjoying the great sound sound quality with your new WF-1000XM3 headphones. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thank you for your purchase and for choosing Sony! -Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work well! Perfect for being around loud construction zones that you would typically wear hearing protection.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kass, Excellent! Thank you for sharing your thoughts and experience using your new Sony WF-1000XM3. We are glad that you like the noise canceling feature and overall performance of your headphones. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thanks for choosing Sony! -Jess Sony_US

  • Rated 3 out of 5 stars

    All that glitters is not gold.

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were supposed to replace my older WF1000 that needed new batteries. In just over 2 months they have been swapped two times now. The first pair Han an issue with the left earbud not charging. On the second pair, the right earbud stopped charging. Sony was very nice and immediately replaced them with a new pair, but the same issue to happen on two different pairs is cause for concern. When the second pair needed to be replaced, I decided to pick up an additional pair of another model from Sony. These are head and shoulders above my original choice.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Sabalsam, We regret to hear about your experience with your headphones. We can isolate this issue by making sure the firmware of your unit is updated. Please make sure to update the firmware of your headphones. The update includes key features, applications, bug fixes, and feature improvements.

      If you are still having the same issue, you can email us at socialsupport@am.sony.com with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      Sincerely,
      Vincent Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Noise canceling head phones

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these are such great ear buds. i use them while doing landscaping and they block out all sound

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ohyouknow, Thanks for the positive feedback! We are happy to hear your purchase went well and you are enjoying the exceptional noise cancellation and great audio quality of your WF-1000XM3. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thanks for leaving us such a wonderful review of your new headphones! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Wireless Earbuds!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite headphones of all time. The sound quality and noise cancellation are second to none. Highly Recommend!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MinnesotaNice21, We are happy that your new Sony WF-1000XM3 wireless headphones are your favorite headphones of all time. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. To get the most out of your WF-1000XM3, download the Sony | Headphones Connect App.  It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. Thank you for choosing Sony! -Vincent Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Aok

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great when on sale buy the mx4 if on sale as well They have better fit but the mx3 sounds ggrrreeeaattt

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Stich,
      Awesome! Thank you for your patronage. We are glad to hear you are enjoying our industry-leading, noise-canceling Truly Wireless headphones. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Okay quality

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality was good but the weight and balance of the head set was not good while on the go. Wouldn't recommend for the running or the gym. Returning

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WilliamHellRide, We regret to hear that the wireless headphones will be returned. The WF-1000XM3 comes with different sizes of earbuds to ensure there is a great fit for all ear sizes and an optimal noise canceling experience. If they are still with you, please use the right size according to the size of your ears. To ensure optimal performance with noise canceling, as well as to obtain the best fit and prevent the headsets from falling out, please refer to this link: https://helpguide.sony.net/mdr/wf1000xm3/v1/en/contents/TP0002392265.html.

      If you are still having the same issue, you can email us at socialsupport@am.sony.com with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      Sincerely,
      Vincent Sony_US

  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    Awesome headset and the noise canceling is boss.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set of headphones they have deep rich bass, and with the app it's totally adjustable for each user. if you decide to share.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello, PeeWee! Thanks for the cool feedback! We're glad to hear that you're having an enjoyable experience with our industry-leading, noise-canceling Truly Wireless headphones. Thank you so much for commending Sony! - Romeo Sony_US

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great value

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased them for my teen son. He loves them. They fit well and have nice battery life.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ToxicCaptain99, Great! Thanks for the positive feedback. Good to hear your son likes his new headphones and that he's enjoying the superb features, especially the excellent battery life and overall fit of the unit. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thank you for your feedback and offering a fantastic rating on the product! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great quality sound!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are kinda big when in comparison to the 300 dollar Sennheiser but the sound quality and noise cancelling is very nice!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great buds, especially on sale

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great set of buds, definitely my favorite out of the one I've tried (pixel buds, galady buds, and Skullcandy sesh)

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Aririki, Great! Choosing these headphones will definitely be worth it! We are glad to hear you are enjoying our industry-leading, noise-canceling Truly Wireless headphones. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thank you for sharing your amazing experience with the headphones and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headphones ever owned

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned some jbl frees and these by far are better and worth the money they cost. Doesn't cut out and sound quality is amazing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hey, Googleman! Thanks for commenting! We're glad to the that you're enjoying our industry-leading, noise-canceling Truly Wireless headphones. Thank you so much for commending Sony! - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony wireless headphones

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound and quality of this product is amazing. It does cancel out noise. Definitely recommend these headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Yvonne, We are glad that you like the sound qualty and noise canceling feature of your new Sony wireless headphones. The noise-canceling technology in the WF-1000XM3 is the most advanced ever in truly wireless headphones, with our HD Noise-Canceling Processor QN1e. And, with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience wherever you go. Thank you for choosing Sony! -Vincent Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Happy Wife, Happy Life

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife really digs it. Now she can enjoy the video when doing dishwashing without hearing other noise around her. The NC is awesome.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, ghostist! That's great! We are glad that you are satisfied with the product. Thank you for choosing Sony. ~Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for my 14-year old

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son uses these everywhere we go. They cancel out noise very well. He Had practiced basketball with them and they’ve held up.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BeiJay1,

      Awesome! Thank you for sharing this positive review. We appreciate your time sharing this feedback. Thank you for choosing Sony.

      Regards,
      David Sony_US