Customer Ratings & Reviews
- Model:
- WF1000XM3/S
- SKU:
- 6359821
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.2 out of 5 stars
- Connectivity
Rating 4.1 out of 5 stars
Customers are saying
Customers frequently mention the excellent sound quality and great battery life of the WF-1000XM3 True Wireless Noise Cancelling In-Ear Headphones. Many also appreciate the comfortable fit and effective Active Noise Cancellation. However, some customers have concerns about the fit, connection stability, and water resistance, and a few would prefer a higher maximum volume.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Fit, Water resistance
Don't recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor fit and not water/sweat resistant returned week after buying. Sound quality was ok at best.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Ernbud,
Thank you for the feedback on your experience with your WF-1000XM3. We're sorry to hear that you're having an issue with the unit. We appreciate your feedback regarding the comfortability of this WF-1000XM3. The unit is not waterproof. It's unfortunate that the unit had to be returned. Good to know that you appreciate the good sound quality of them.
The WF-1000XM3 comes with different sizes of earbuds to ensure there is a great fit for all ear sizes and an optimal noise canceling experience. As a suggestion, to reduce discomfort while wearing the headphones, we recommend to try to use the right size according to the size of your ears. When wearing them, please gently pull on the top of your ear as you twist the earbud into your ear. This should give you a firmer hold and better noise canceling experience.
We hope that you will shop Sony again in the future.
Regards,
Jess
- Pros mentioned:Sound quality
Expectations Blown
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing audio cancellation paired with crisp audio. Very cool design on case and buds themselves. Works perfectly with my iPhone
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, Juan!
We are glad to hear you are enjoying our industry-leading, noise-canceling Truly Wireless headphones. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. And, with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go.
Thank you for choosing Sony!
Erin
Tricky to fit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a little tricky getting the headphones to fit snuggly in the ear as your ears may each require a different earbud, but after finding the best fit I like them more and more each day.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SkipNYC, Thank you for this amazing review! We're glad to hear you're enjoying the sound quality of your WF-1000XM3. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. We value your input and appreciate the feedback. Thanks for choosing Sony! -Jess
- Pros mentioned:Sound quality
Dont pass on these earbuds
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Audiophile sound quality with excellent noise cancelation. Sony app allows for even further sound customization
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Johnwick, Thank you so much for the 5-stars review & feedback! We are really delighted to hear you're satisfied with the incredible sound quality and noise canceling feature of your new WF-1000XM3 Headphones. Good to know you're utilizing the built-in equalizer on the Sony headphones connect app. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thanks for choosing Sony! -Jess
- Pros mentioned:Sound quality
Great product for music
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great product especially if you have an Android phone. Music is clear, calls are ok. Need a mute button for calls.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Darshak, we are more than glad to hear that you appreciate our product. We are always looking to make SONY better. Thank you for your feedback. ~Earl
- Cons mentioned:Fit
Great headphones for canceling noise and adapting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These Headphones Really live up to it’s name. The only down side is the drop rate they fall out like AirPods if your not careful.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, YaBoiJ!
Thank you for sharing this feedback. To obtain the best fit and prevent the headsets from falling out, please refer to this link:
https://helpguide.sony.net/mdr/wf1000xm3/v1/en/contents/TP0002392265.html -Sam
- Pros mentioned:Sound quality
Usual. Greatness from experianced company
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and great quality. I would expect nothing less from Sony so I'm not surprised that this is well made.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Strawberry, We are thrilled to know that you like the sound quality of your new Sony wireless headphones. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. Don't forget to download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. Thank you for your purchase! -Vincent
- Cons mentioned:Fit
Great Sound but don’t stay in ears.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these to use on a Peloton. Unfortunately they would not stay in my ears. I tried various sizes but no luck. I ended up returning.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Jday,
Thank you for purchasing the WF-1000XM3 Wireless Noise-Canceling Headphones.
We value your opinion and we would like to apologize if the unit did not meet your expectations. Good to know that you like the sound quality. It's unfortunate that the headphones had to be returned. The WF-1000XM3 comes with different sizes of earbuds to ensure there is a great fit for all ear sizes and an optimal noise canceling experience. Please use the right size according to the size of your ears. When wearing them, please gently pull on the top of your ear as you twist the earbud into your ear. This should give you a firmer hold and better noise canceling experience.
We value your input and appreciate the feedback. Sony takes into consideration all feedback to improve the performance and quality of our products and services.
We hope you will consider Sony again in a future purchase.
Sincerely,
Jess
- Pros mentioned:Sound quality
LOVE IT
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love mt new headphones, good sound quality and bass sound. Easy to pair with other Bluetooth receiver.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jayvegas, Excellent! We're glad that you love the sound quality and ease of pairing your WF1000XM3. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thanks for choosing Sony! Erin
- Pros mentioned:Sound quality
Great product!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product!! This does a great job with noise cancellation. Best noise cancellation headphones on the market.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Dinesh, We are happy that you like our industry-leading, noise-canceling Truly Wireless headphones. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The noise-canceling technology in the WF-1000XM3 is the most advanced ever in truly wireless headphones, with our HD Noise-Canceling Processor QN1e. Thank you for choosing Sony! -Vincent
- Pros mentioned:Sound quality
Wow...just wow...
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very impressed with the sound quality, ease of use, and noise cancelling capabilities of these truly wireless headphones...
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, Steven6969!
We are happy to hear that you are satisfied with this unit. We are always looking to make Sony better. Thank you for sharing your feedback with us. Have a wonderful day!
~Earl
- Pros mentioned:Sound quality
great
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.super for work. noise cancelling is great. make sure you charge it and update the software for best bluetooth experience.
I would recommend this to a friend - Pros mentioned:Sound quality
Favorite earbuds.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are my favorite things to exist, I can walk through the airport and listen to podcasts without any backgroud noise.
I would recommend this to a friend - Pros mentioned:Sound quality
Music
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These earbuds are amazing, the noise canceling feature is so on point and exactly does what it says it does.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Razor2112, Wow! Thank you so much for choosing our industry-leading, noise-canceling Truly Wireless headphones. We're glad you are happy and satisfied with the noise canceling feature and overall sound quality of the headphones. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thanks for choosing Sony! -Jess
- Pros mentioned:Sound quality
Great noise canceling
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Noise cancellation beats AirPod and Pro overall sound quality. If you want the best sound skip Apple and go for Sony.
I would recommend this to a friend - Cons mentioned:Fit
Can't keep them in my ears
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can't keep them in my ears, tried many different tips, too much weight hanging outside the ear doesn't help. Other than that they perform well.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello Bryan, We are sorry to hear about your experience. Sony provides different sizes of earbuds to obtain the best fit and prevent the headsets from falling off. You may select the earbuds that fit your ears the best and wear the headset correctly. The earbud will be easier to slide deep into your ear if you pull up on the top of the ear lightly while twisting the headset: https://helpguide.sony.net/mdr/wf1000xm3/v1/en/contents/TP0002392265.html.
If you are still having the same issue, you can email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Vincent
- Pros mentioned:Comfort
That sound quality is Beautiful
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these earbuds, they feel so comfortable in the ear and look very premium, one of the best purchases I've have ever made
I would recommend this to a friend - Pros mentioned:Sound quality
Quality sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very impressed, quality sound, quality construction, dialed in the equalizer and they work better than anticipated
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Biggulps, We are thrilled that you are very impressed with the sound and quality construction of your new true wireless headphones. he noise-canceling technology in the WF-1000XM3 is the most advanced ever in truly wireless headphones, with our HD Noise-Canceling Processor QN1e. And, with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience wherever you go. Thank you for choosing Sony! -Vincent
- Pros mentioned:Sound quality
Excellent Earphones
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Apple has nothing on these Earphones, the sound is as good as it gets. A little pricy but worth the money.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lovemyshow, That's really cool! We are thrilled to hear about your excellent experience with your new WF-1000XM3 True Wireless Noise Cancelling Headphones. Good to know you're satisfied with your purchase. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thanks for purchasing and for choosing Sony! -Jess
- Pros mentioned:Sound quality
great earbuds
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.superb quality sound especially the bass. Partner it with noise cancelling ability...worth every penny!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello awesome, We are glad to know that you like the sound quality of your new Sony wireless headphones. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The noise-canceling technology in the WF-1000XM3 is the most advanced ever in truly wireless headphones, with our HD Noise-Canceling Processor QN1e. And, with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience wherever you go. Thank you for trusting Sony! -Vincent