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  • Front. Sony - WF1000XM5 True Wireless Noise Cancelling Earbuds - Silver.
  • Angle. Sony - WF-1000XM5 True Wireless Noise Cancelling Earbuds - Silver.
  • Alt View 11. Sony - WF1000XM5 True Wireless Noise Cancelling Earbuds - Silver.
  • Alt View 12. Sony - WF1000XM5 True Wireless Noise Cancelling Earbuds - Silver.
  • Alt View 14. Sony - WF1000XM5 True Wireless Noise Cancelling Earbuds - Silver.
  • Alt View 15. Sony - WF1000XM5 True Wireless Noise Cancelling Earbuds - Silver.
  • Alt View 16. Sony - WF1000XM5 True Wireless Noise Cancelling Earbuds - Silver.
  • The Best Noise Cancellation: Two proprietary processors that cancel more external noise than ever. As of April 20, 2023. Ambient noise reduction according to research by Sony Corporation, measured using JEITA-compliant guidelines for the top 10 brands (by market share) of truly wireless style of noise-canceling headphones market.
  • Astonishing sound quality with high-resolution audio. Specially designed driver unit for deep bass and clear vocals.
  • The text on the image reads: "Best Ever Call Quality Crystal clear calls with AI noise reduction algorithms and bone conduction sensor Interoperability and compatibility among Bluetooth devices vary."
  • Small and Beautifully Designed: Small & Lightweight Ergonomic Surface Design for a More Stable Fit
  • Listen all day, charge in minutes. Up to 8 hours with a single charge and 24 hours with a case. 3 minutes charge for up to 1 hour of playback. Actual performance varies based on sorting, environmental conditions, storage, and usage. Batteries are consumable products and their capacity degrades over time as they age. Sony does not guarantee the life span of the battery.
  • MULTIPOINT CONNECTION Connect to two devices at once. Interoperability and compatibility among Bluetooth devices vary.
  • Water Resistant Headphones: With an IPX4 rating, splashes and sweat won't stop these headphones. IPX4 protection is assured against water splashing from any angle, excluding the sound conduit sound exit tube, entilation holes, and microphone holes in the TENE 2 ocations) of the headphones. The charging case is not water resistant.
  • Alt View 27. Sony - WF-1000XM5 True Wireless Noise Cancelling Earbuds - Silver.
  • Sony NFL Official Headphones of the NFL.
  • Alt View 34. Sony - WF-1000XM5 True Wireless Noise Cancelling Earbuds - Silver.
  • Sony WF-1000XM5 Product Video video 2 minutes 13 seconds

Sony - WF-1000XM5 True Wireless Noise Cancelling Earbuds - Silver

Model:
WF1000XM5/S
SKU:
10316868
Highly rated by customers for:
$278.00
Save $50
The comparable value is $328.00

Customer reviews

Rating 4.3 out of 5 stars with 2342 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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83%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 118 Showing 2,341-2,342 of 2,342 reviews

  • Not worth the headache

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish i knew what these buds are like if they worked. Fresh out the box and wont even go into pairing mode. What a disappointment!!!!!

    This review is from Sony - WF-1000XM5 True Wireless Noise Cancelling Earbuds - Black

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Certified, We're sorry to hear about the pairing issue that you've experienced. This is definitely not the news that we would like to hear nor the experience we want you to have. If you're unable to pair your WF1000XM5 to your Bluetooth device, please follow the troubleshooting steps on this link to resolve the issue.
      https://helpguide.sony.net/mdr/2963/v1/en/contents/TP1000780045.html

      If you are unable to resolve your concern, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Sincerely,
      Sam Sony_US

  • Ticked off at Sony!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    250 dollars for 20 minutes of battery life. Waste/loss of money.

    This review is from Sony - WF-1000XM5 True Wireless Noise Cancelling Earbuds - Black

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Excustomer, we're sorry to hear that you have an issue with your Sony unit. Please make sure the firmware of Headphone Connect app and the unit are both up to date. Please check this link for more details:

      https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-1000xm5/downloads

      Please follow this link to isolate the issue:

      https://helpguide.sony.net/mdr/2963/v1/en/contents/TP1000783897.html?search=battery%20life

      If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:

      ~Earl Sony_US

Page 118, Showing 2,341-2,342 of 2,342 reviews
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