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Customer reviews

Rating 4.5 out of 5 stars with 205 reviews

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  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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86%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 205 reviews
  • Rated 5 out of 5 stars

    Wow! Fav Buds

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply wow. My fav buds on the market right now. Sound quality is phenomenal, especially after EQ. App leaves a bit to be desired but everything else is 10/10.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dominic,

      We are beyond pleased to hear that our latest earbuds have earned the top spot in your collection! It is fantastic to know that the audio performance is blowing you away, especially once you took advantage of the custom tuning to dial in that "phenomenal" sound. While we appreciate the honest feedback regarding the app experience—which we are always looking to refine—we are thrilled that the hardware itself is delivering a perfect 10/10 for you.

      Thank you for choosing Sony and for sharing your enthusiasm for the new XM6!

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Amazing earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In all honesty, you can proud to say that this was one of my best purchases. These earbuds alone are just amazing way better than what I had before.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Lechuga,

      Thank you for choosing Sony!

      We're honored to hear that your WF1000XM6 earbuds have made such a positive impact. Your enthusiasm means a lot to us, and it’s wonderful to know they are enhancing your experience in a way that stands out from your previous purchases. We truly appreciate your support and trust in our products.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    xm6 reviews

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good earbuds with wonderous sound quality and comfort, a proud successor to the xm5s

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, wlrns!

      We are so happy to hear that the WF-1000XM6 is living up to its reputation as a proud successor! It’s wonderful to know that the new sound architecture and comfort are hitting the mark for you. We put a lot of work into making sure the leap from the XM5 was noticeable, especially in that wondrous sound quality you mentioned.

      Enjoy your music, and thank you for being part of the Sony family!

      Best regards,
      Gus, Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Audition Sony’s New XM6 Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall best earbuds I have ever owned. Unmatched clarity, detail, with noticeable low end, and a “live” recording sounds like your there in the audience.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Mouse,

      Thank you for choosing Sony!

      We couldn't be happier to hear that the WF-1000XM6 earbuds have become your favorite with their exceptional clarity, rich detail, and immersive sound quality. Knowing that our earbuds can create such a lifelike listening experience truly motivates us to continue delivering outstanding audio products.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good sound quality and battery life would recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello LoganD,

      Thank you for choosing Sony!

      We're elated to hear that you appreciate the sound quality and battery life of the WF1000XM6 earbuds. Your recommendation is truly valued, and we’re happy to know our earbuds are enhancing your listening experience.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Amazing Sound, Comfortable Wear

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best earbuds on the market. The fit was comfortable and didnt need time to adjust to the fit. The app is easy to use and was able to setup my EQ.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Volt,

      It brings us great satisfaction to hear that you consider the WF-1000XM6 the best earbuds on the market! We put a significant amount of research into the ergonomic design to ensure a natural feel right out of the box, so it is wonderful to know they provided an immediate, comfortable fit for you. We are also glad you found the Sony | Headphones Connect app intuitive and were able to dial in your perfect EQ settings.

      Thank you for trusting Sony to deliver your premium audio experience!

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    A real winner from Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Sony earbuds are awesome! I would definitely recommend them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jimmie,

      Thank you for your great feedback! We're thrilled to hear you love your Sony WF-1000XM6 earbuds and appreciate your recommendation.

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Rated 3 out of 5 stars

    Large

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were very large for my ears and caused pain even with smallest buds.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JaimeK,

      Thank you for considering Sony products.

      We are sorry to hear that the WF1000XM6 earbuds caused discomfort despite using the smallest buds. We understand how important comfort is for your listening experience. We appreciate your feedback and will share it with our team to help improve future designs. In the meantime, we recommend checking our guide on wearing the headset correctly to help reduce any discomfort: https://helpguide.sony.net/mdr/2985/v1/en/contents/F010Wearingthe_headset.html

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    PERFECT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice nice nice nice nice nice nice nice nice nice nice

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JorgeluisH,

      We are so glad to hear you are enjoying your new earbuds! Your enthusiasm means a lot to us.

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Rated 5 out of 5 stars

    Just as Advertised.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are truly the best noise canceling ear buds I've ever had. They fit in the ears better than the 5's too.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JOHN,

      It brings us great satisfaction to hear that the WF-1000XM6 has become the best pair of noise-canceling earbuds you’ve ever owned. We are constantly innovating to refine the ergonomics of our designs, so it is fantastic to know that the improved fit over the previous generation is making such a noticeable difference in your daily use.

      Thank you for trusting Sony to provide your ultimate listening experience!

      Best regards,
      Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Decent headphones just overpriced

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good audio quality, not worth the 400$ price tag though

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DylanB!
      Thanks for sharing your thoughts with us! It’s great to know you’re happy with the sound quality of the WF-1000XM6.

      At the same time, we understand that price is an important factor, and we appreciate you letting us know how you feel about it.
      Your input helps us understand what matters most to our customers.

      We appreciate you giving Sony a chance with this product.
      Warm regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Headphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase and great quality!!! You can't go wrong with sony.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello WilliamB,

      Thank you for choosing Sony!

      We couldn't be happier to hear that your purchase of the WF1000XM6 has brought you great quality and enjoyment. Your confidence in our products means a lot to us, and we're grateful to be part of your audio experience.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice quality sound,touch very comfortable and nice new desing

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EySe! Thanks so much for your feedback.

      It is most rewarding to hear that you are liking the sound quality and the new design of your WF-1000XM6.

      These earbuds are designed to be smaller and lighter, making them easy to wear all day long. They feature our best noise canceling yet to block out the world around you, and the new processor makes your music sound clear and rich.

      Thank you for selecting Sony!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Huge upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moving up from the mx4s this is a huge upgrade. Way more comfortable. Better sounds cancellation.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi B5GS,

      We are thrilled to hear that the WF-1000XM6 has been such a significant upgrade for you! We are glad the improved comfort and noise cancellation are making a noticeable difference compared to your previous model.

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase did not disappoint would recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Angel,

      We are glad to hear that your purchase did not disappoint and that you would recommend these earbuds!

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Rated 3 out of 5 stars

    Nice but not for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones have quality sound but for the price I'm not sure if it's worth it. I have also had issues with people hearing me through the mic

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi IsaacH,

      We are sorry to hear that callers are having trouble hearing you clearly through the microphone.

      Please make sure the earbuds are inserted properly and rotated forward so the microphone holes are pointed toward your mouth. We also recommend checking the Sony | Sound Connect app to ensure your firmware is fully updated, as updates regularly optimize microphone performance.

      For more detailed setup and call troubleshooting steps, please visit our official Help Guide: https://helpguide.sony.net/mdr/2985/v1/en/index.html

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Rated 5 out of 5 stars

    Great ANC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. Upgraded from the 5s, definitely worth it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, Jpogo!

      It’s great to hear that you find the upgrade from the WH-1000XM5 to the WH-1000XM6 definitely worth it! We worked hard to refine the noise cancellation and sound profile even further, so we’re thrilled a returning fan like you is seeing the value in the new generation.

      Enjoy the music and thank you for staying with the Sony family!

      Best regards,

      Gus, Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Best Earbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best earbuds on the market, hands down, better than the pervious version

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Roybal509,

      Thank you for choosing Sony!

      It's a true pleasure to hear that you regard the WF1000XM6 earbuds as the best on the market and an improvement over the previous version. Your endorsement means a lot to us, and we're happy our efforts to enhance your listening experience are appreciated.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Sony earbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it !!!! Best of the best earbuds. Recommend…..

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mostro8993,

      We are thrilled that you’re loving your new WF-1000XM6 earbuds and that they’ve earned your "best of the best" recommendation! It is fantastic to hear that the Platinum Silver finish and the premium performance are living up to the hype for you.

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Rated 2 out of 5 stars

    Ear fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds pop out of my ears. They do not fit properly. I am very dissapointed.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your feedback, user482091.

      We are very sorry to hear that the WF-1000XM6 earbuds aren't staying secure. A proper fit is essential for both comfort and noise cancellation. We recommend trying the different sizes of ear tips included in the box to find the best seal for your ear shape.

      If you're still having trouble, please reach out to our support team here: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones so we can help you further.
      Thank you for choosing Sony.

      Best regards,
      Gus, Sony Social Media Team Sony_US