Customer Ratings & Reviews
- Model:
- WF1000XM6/S
- SKU:
- 12297130
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers admire the excellent sound quality, comfort, and reliable battery life. They also appreciate the strong connectivity, effective active noise cancellation, and useful app functionality. However, some users found the fit required adjustment, and noted concerns with the case design and overly sensitive touch controls.
This summary was generated by AI based on customer reviews.
Very helpful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sales representative was very helpful, outgoing and really help with my decision.
I would recommend this to a friendAmazing Sound, Comfortable Wear
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the best earbuds on the market. The fit was comfortable and didnt need time to adjust to the fit. The app is easy to use and was able to setup my EQ.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Volt,
It brings us great satisfaction to hear that you consider the WF-1000XM6 the best earbuds on the market! We put a significant amount of research into the ergonomic design to ensure a natural feel right out of the box, so it is wonderful to know they provided an immediate, comfortable fit for you. We are also glad you found the Sony | Headphones Connect app intuitive and were able to dial in your perfect EQ settings.
Thank you for trusting Sony to deliver your premium audio experience!
Regards,
Dominick
Review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is comfy to wear and easy to setup. The sound quality is at the higher end of the spectrum. And it has a nice case.
I would recommend this to a friendA real winner from Sony
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These Sony earbuds are awesome! I would definitely recommend them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jimmie,
Thank you for your great feedback! We're thrilled to hear you love your Sony WF-1000XM6 earbuds and appreciate your recommendation.
Thanks for choosing Sony.
Best regards,
Eliab
Large
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These were very large for my ears and caused pain even with smallest buds.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello JaimeK,
Thank you for considering Sony products.
We are sorry to hear that the WF1000XM6 earbuds caused discomfort despite using the smallest buds. We understand how important comfort is for your listening experience. We appreciate your feedback and will share it with our team to help improve future designs. In the meantime, we recommend checking our guide on wearing the headset correctly to help reduce any discomfort: https://helpguide.sony.net/mdr/2985/v1/en/contents/F010Wearingthe_headset.html
Best regards,
-Fred
PERFECT
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice nice nice nice nice nice nice nice nice nice nice
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JorgeluisH,
We are so glad to hear you are enjoying your new earbuds! Your enthusiasm means a lot to us.
Thanks for choosing Sony.
Best regards,
Eliab
Just as Advertised.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are truly the best noise canceling ear buds I've ever had. They fit in the ears better than the 5's too.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JOHN,
It brings us great satisfaction to hear that the WF-1000XM6 has become the best pair of noise-canceling earbuds you’ve ever owned. We are constantly innovating to refine the ergonomics of our designs, so it is fantastic to know that the improved fit over the previous generation is making such a noticeable difference in your daily use.
Thank you for trusting Sony to provide your ultimate listening experience!
Best regards,
Dominick
Nice upgrade over last gen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality, good noise cancellation and good in ear fit.
I would recommend this to a friendComfortable? No.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Most horrible earbuds comfort wise. Ears were in pain for a few hours after use. Tried all the ear tips and every one was the same. The foam tips are also horrid in the heat
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your honest feedback, GavinJ.
We are truly sorry to hear about the severe discomfort you experienced with your new WF-1000XM6 earbuds, and we sincerely apologize for the pain this has caused. Finding a comfortable and secure fit is essential for enjoying any pair of earbuds, and we regret that none of the included ear tips provided a better experience for you, especially during warmer weather.
Your feedback regarding the comfort and the material performance of the foam tips in the heat is incredibly valuable to us as we continually work to refine our product designs. Thank you for giving Sony a try and for bringing this to our attention.
Best regards, Gus, Sony Social Media Team
Headphone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent purchase and great quality!!! You can't go wrong with sony.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello WilliamB,
Thank you for choosing Sony!
We couldn't be happier to hear that your purchase of the WF1000XM6 has brought you great quality and enjoyment. Your confidence in our products means a lot to us, and we're grateful to be part of your audio experience.
Best regards,
-Fred
- Pros mentioned:Sound quality
Decent headphones just overpriced
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good audio quality, not worth the 400$ price tag though
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DylanB!
Thanks for sharing your thoughts with us! It’s great to know you’re happy with the sound quality of the WF-1000XM6.
At the same time, we understand that price is an important factor, and we appreciate you letting us know how you feel about it.
Your input helps us understand what matters most to our customers.
We appreciate you giving Sony a chance with this product.
Warm regards,
Estefany
Huge upgrade
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Moving up from the mx4s this is a huge upgrade. Way more comfortable. Better sounds cancellation.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi B5GS,
We are thrilled to hear that the WF-1000XM6 has been such a significant upgrade for you! We are glad the improved comfort and noise cancellation are making a noticeable difference compared to your previous model.
Thanks for choosing Sony.
Best regards,
Eliab
Sound
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice quality sound,touch very comfortable and nice new desing
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EySe! Thanks so much for your feedback.
It is most rewarding to hear that you are liking the sound quality and the new design of your WF-1000XM6.
These earbuds are designed to be smaller and lighter, making them easy to wear all day long. They feature our best noise canceling yet to block out the world around you, and the new processor makes your music sound clear and rich.
Thank you for selecting Sony!
Best regards,
Estefany
Great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase did not disappoint would recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Angel,
We are glad to hear that your purchase did not disappoint and that you would recommend these earbuds!
Thanks for choosing Sony.
Best regards,
Eliab
Great ANC
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones. Upgraded from the 5s, definitely worth it
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, Jpogo!
It’s great to hear that you find the upgrade from the WH-1000XM5 to the WH-1000XM6 definitely worth it! We worked hard to refine the noise cancellation and sound profile even further, so we’re thrilled a returning fan like you is seeing the value in the new generation.
Enjoy the music and thank you for staying with the Sony family!
Best regards,
Gus, Sony Social Media Team
Best Earbuds
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best earbuds on the market, hands down, better than the pervious version
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Roybal509,
Thank you for choosing Sony!
It's a true pleasure to hear that you regard the WF1000XM6 earbuds as the best on the market and an improvement over the previous version. Your endorsement means a lot to us, and we're happy our efforts to enhance your listening experience are appreciated.
Best regards,
-Fred
Sony earbuds
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it !!!! Best of the best earbuds. Recommend…..
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mostro8993,
We are thrilled that you’re loving your new WF-1000XM6 earbuds and that they’ve earned your "best of the best" recommendation! It is fantastic to hear that the Platinum Silver finish and the premium performance are living up to the hype for you.
Thanks for choosing Sony.
Best regards,
Eliab
Ear fit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These earbuds pop out of my ears. They do not fit properly. I am very dissapointed.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your feedback, user482091.
We are very sorry to hear that the WF-1000XM6 earbuds aren't staying secure. A proper fit is essential for both comfort and noise cancellation. We recommend trying the different sizes of ear tips included in the box to find the best seal for your ear shape.
If you're still having trouble, please reach out to our support team here: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones so we can help you further.
Thank you for choosing Sony.
Best regards,
Gus, Sony Social Media Team
- Pros mentioned:Sound quality
Too touch sensitive
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These actually do have the best sound and noise cancelling of any ear buds I've used. Sony has made some advancements with this new model, but it also has some tradeoffs. The buds themselves are larger, and they protrude a little farther from your ear. They're also a little less intuitive on how they should be positioned in your ear, as evidenced by the setup screen in the app that has you hold the camera up so the app can check their orientation. It did take some tweaking with the size of the tips to get a perfect fit, which is unusual for me. Most buds fit me correctly straight from the box. However, to get the best noise cancelling from these, you need to get that perfect fit. One notable improvement in the noise cancelling is the absence of wind noise when using them outdoors. All of my other earbuds tend to amplify wind noise when they're in noise-cancelling mode, but it was barely noticeable with these. The low-end performance of these buds is nothing short of amazing. I didn't think it could get any better than my last set of Sonys, but these up the bass performance even more. The biggest downside to these is one of the features: touch controls. Though the sweat resistance is great, nearly every time I would try to wipe sweat away from my ears with a towel, I would inadvertently activate one or both of the touch controls on the buds. It gets very annoying while you're trying to focus on your workout but have to keep turning your music or the noise-cancelling back on. I think that's exacerbated by how far the buds protrude, but I have the same problem with other touch-sensitive buds. So these are great for everything but cardio workouts.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi bradcon,
We are thrilled to hear that the WF-1000XM6 is delivering the best sound and noise canceling you've experienced, particularly with the improved wind-noise reduction and impressive bass. While we're glad the audio performance topped your previous set, we appreciate your detailed feedback regarding the fit and the sensitivity of the touch controls during workouts, as these insights help us improve.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Sound quality
Bad voice call quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for music,bad mic for calls,if you are looking to listen to music yes it can have a good sound quality,evwn not comfortable in ear,but in calls : worse quality ,personne with you in calls specially in noise will not hear you
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi NASSIM,
Thank you for sharing your feedback on the WF-1000XM6. While we are glad you enjoyed the music quality, we are sorry to hear that the call performance and fit did not work well for you.
To improve voice clarity during calls, especially in noisy environments, we recommend checking the Sony Sound Connect app to ensure your firmware is fully updated, as these updates often include optimizations for the noise reduction algorithms used during conversations. Additionally, please ensure that the earbuds are inserted correctly and securely in your ears; a proper seal is vital not only for comfort but also for allowing the built-in microphones to accurately pick up your voice while filtering out background noise.
If the issue persists, we highly suggest contacting our technical support team for further assistance:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
Thank you for considering Sony!
Regards,
Dominick