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Customer Ratings & Reviews

$328.00

Customer reviews

Rating 4.5 out of 5 stars with 235 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers admire the excellent sound quality, comfort, and reliable battery life. They also appreciate the strong connectivity, effective active noise cancellation, and useful app functionality. However, some users found the fit required adjustment, and noted concerns with the case design and overly sensitive touch controls.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 235 reviews
  • Pros mentioned:
    Anc
    Cons mentioned:
    Fit
    Best Buy Employee

    Rated 5 out of 5 stars

    Great earbuds

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Great earbuds. A bit bulky however the ANC is good

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Christian,

      We are delighted to hear that you are enjoying your new earbuds and that the Noise Canceling is providing the quiet environment you were looking for. While we understand the fit can feel a bit more substantial, we purposefully designed that space to house our most advanced audio processors and dual-sensor microphones, ensuring that your world stays silent and your music stays pure. We truly appreciate you sharing your perspective on the design as it helps us refine the future of wearable sound.

      Thank you for choosing Sony to be the soundtrack to your commute.

      Regards,
      Dominick Sony_US

  • Rated 4 out of 5 stars

    Better than AirPods

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can honestly say these are way better than the AirPod pro’s, was hesitant in getting these due to always being in the apple ecosystem. If you have issues with the AirPods falling for any reason, these will solve the problem and the noice canceling is a lot better as well. Only reason it gets a 4 star instead of 5 is due to the connectivity, I do have issues connecting vs the AirPods. These sometimes do not connect right away and you have to try and reconnect with the app, but this issue is very minimal.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Marco,

      We are thrilled to hear that your new earbuds are outperforming your previous pair in both secure fit and noise-canceling performance. Stepping outside of a familiar ecosystem can be a big leap, so we are glad the sound and comfort made it worthwhile!

      Regarding the occasional connectivity delay, you can often improve the connection speed by ensuring your earbuds have the latest firmware updates installed through the Sony Sound Connect app. Additionally, toggling the Bluetooth setting on your device off and on again can help establish a quicker, seamless link.

      Thank you for trusting Sony to deliver your ultimate listening experience.

      Best regards,
      Dominick Sony_US

  • Pros mentioned:
    Anc

    Rated 5 out of 5 stars

    Sony wf1000xm6 review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently got an samsung 25 ultra from iphone 13 pro and i was just looking for earbuds with good anc and call quality with good mics and i came up to sony wf1000xm6 earbuds and i completely shocked this earbuds are better than what i thought 10/10 you can buy if you have an android or you switching from iphone

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi VrajPatel,

      We are honored to hear that the WF-1000XM6 stood out as the perfect companion for your transition to the Samsung S25 Ultra. It is fantastic to know that the noise canceling and call quality not only hit the mark but actually exceeded your initial thoughts. Your 10/10 recommendation for both Android and iPhone users is incredibly appreciated!

      Thank you for choosing Sony!

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony does it again!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I accidently ran my WF-1000XM5 earbuds through the washing machine about a month ago and I heard about the new WF-1000XM6 coming out soon. I use my earbuds every day as I love listening to music, but I decided to wait patiently until these came out and it was worth it! The sound is amazing. I wasn't sure how Sony was going to top the previous model, but they did. Well done!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Myron,

      We are so glad to hear that the wait for the new WF-1000XM6 was worth it! It’s great that you're already enjoying the amazing sound quality and the upgrades Sony made over the previous model.

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that I can connect this bluetooth to several devices. From being in a meeting on my laptop to listening to music on my personal and taking calls on my work phone it works great!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MsVan3,

      It is great to hear how seamlessly the WF-1000XM6 fits into your busy daily routine! We know how important it is to switch gears quickly between work and personal life, so we are delighted that the multi-device Bluetooth connectivity is making it effortless for you to jump from laptop meetings to music and phone calls.

      Thank you for trusting Sony to keep you connected and productive throughout your day!

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    The Best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing audiophile sound quality, exceptional noise cancellation, a little uncomfortable after a while, but definitely worth the price. Great Bluetooth connectivity and device compatibility features. Love the EQ settings in the app, and great for everyday use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, KalebJ!

      We’re thrilled you're enjoying the audiophile sound and noise cancellation on your WF-1000XM6. It’s great to hear the EQ settings and connectivity are hitting the mark for your daily use!

      We appreciate your feedback on the comfort. We recommend trying the different included ear tips to help find a more customized fit for those longer listening sessions.

      Thank you for choosing Sony!

      Best regards,

      Gus,
      Sony Social Media Team Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Amazing Earbuds

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was sceptical at 1st about the earbuds, but I am happy with my purchase! The noise quality and the noise cancelling has improved tremendously from the previous model. The earbuds have good comfort and don't slip out of your ears especially whenyou're exercising. I highly recommend these earbuds!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Pokemon,

      We are thrilled to hear that you are enjoying your new WF-1000XM6 earbuds! It is great to know that the improvements in noise canceling, sound quality, and the secure fit during exercise have made this a worthwhile upgrade for you.

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony WF-1000XM6

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds awesome!! Excellent bass and treble! Highly recommended, Blow away the previous earbuds that I purchased and returned Powerbeats Pro 2, that was pure trash.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TomC,

      Thank you for the excellent recommendation! We're thrilled to hear that the sound quality and powerful bass of your WF-1000XM6 completely blew away your previous earbuds.

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    best earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best ear buds when it comes to music quality, am a bit disappointed with the ear tips made out of foam as they don't block out some noise even when noise cancelling is on. But overall its a no-brainer to get these. battery life is amazing over 6 hours

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ROGER,

      We’re thrilled you're enjoying the music quality and battery life of your WF-1000XM6! To improve noise cancellation, we recommend squeezing the foam tips before insertion and holding them in place for a few seconds to let them expand for an airtight seal. You can also use the "Determines Optimal Earbud Tips" tool in the Sony | Sound Connect app to find your perfect fit: https://helpguide.sony.net/mdr/2985/v1/en/contents/F005_Replacing_the_earbud_tips.html

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Rated 5 out of 5 stars

    What a Difference between Sony and Samsung earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Samsung earbuds for my phone for a few years now. I purchased these Sony earbuds with the intention of Bluetoothing to my Sony Bravia TV. I immediately noticed the difference in sound quality and noise cancelling. In fact, I loved these soo much that I kept them for my phone and went out and bought another Sony Black earbuds for my TV. I am a Sony man as far as speakers and earbuds from now on.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Postalsaint,

      We are absolutely thrilled to welcome you to the Sony family and to hear how impressed you are with the sound quality and noise cancellation of your new WF-1000XM6 earbuds! Knowing that you loved the performance so much that you immediately bought a second pair for your Bravia TV is the ultimate compliment, and we look forward to providing you with exceptional audio experiences for years to come.

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Sophistication perfected

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Another sophisticated smash hit from Sony! They not only offer industry defining ANC, but a audiophile grade sound quality coupled with premium features. Beyond just a mere upgrade, but rather a leap into a new realm of audio!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dayveon,

      It is most rewarding to hear that you feel the WF1000XM6 represents such a significant leap forward in your listening journey. We poured a great deal of innovation into defining the new standard for noise cancellation and sound fidelity, so knowing it resonates with an audiophile like yourself is fantastic.

      Thank you for trusting Sony to deliver your premium audio experience.

      Best regards,
      Dominick Sony_US

  • Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Best Earbuds on the Market.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been waiting for some time to replace my Jabra earbuds. I anxiously waited for the announcement of the WF1000XM6 earbuds from Sony. I've been using them for a week and they haven't disappointed. My only gripe is the fit at times, but you won't find a better performing true wireless earbud like these.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Atown,

      We are thrilled to hear that the WF-1000XM6 was worth the wait and that the performance hasn't disappointed! For the best fit, we recommend trying the different sizes of noise isolation earbud tips included in the box to ensure a secure and comfortable seal.

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    By far the best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sound absolutely amazing. Detailed, colorful textures across the frequency range. Competing models have their merits but these sound superb in every way. Only complaint is that even with the large ear tips they do not feel secure in the ear.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Lance!
      Thanks for the great review and for being so specific about your experience.
      It is most rewarding to hear that the sound quality of your WF-1000XM6 is hitting those amazing, detailed notes for you.

      We really value your honesty regarding the fit, and we want to make sure they stay exactly where they belong while you're listening.

      To help get that secure feel, we recommend gently "rolling" or compressing the foam tips between your fingers before inserting them, then holding them in place for about 10 seconds to let the material expand and grip your ear canal.

      Thanks for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound - good fit

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The one improvement for me woukd be if they fit better — yes, I have tried all the ear tipa — but the sound is terrific.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ProTalker,

      We are delighted to hear that you find the sound quality of your WF-1000XM6 to be absolutely terrific!

      We always strive to deliver an unmatched audio experience, so it is great to know the sound signature is hitting the mark for you. We also appreciate your honest feedback regarding the fit. Since getting a secure seal is so important for both comfort and maximizing our advanced noise cancellation, we highly recommend trying a slight twisting motion when inserting them, or even experimenting with mixing different ear tip sizes for each ear, as ears are rarely identical!

      Thank you for choosing Sony to be your companion for premium, everyday listening!

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best I have heard

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had all the versions of these earbuds. The xm6 are the best in sound I have heard. I listen to these with my NW-A306 Sony Walkman. They sound great together and you won't be disappointed if you buy these

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nuchip,

      We are delighted to hear that you're enjoying the superior sound quality of your new WF-1000XM6 earbuds! It’s fantastic to know they pair so well with your NW-A306 Walkman to create the ultimate high-resolution listening experience.

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to replace my 1000xm5's but tried several other pair. Nothing matched the sound quality so I order the 1000xm6's. These are even better sounding than the old model. They still have a great, secure fit in the ear. Worth the buy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JamieT,

      We could not be more pleased to hear that your upgrade to the WF-1000XM6 has been such a success! It is wonderful to know that after exploring other options, our signature sound quality and secure fit continue to stand out as the right choice for your listening journey.

      We truly appreciate your loyalty and for being a valued member of the Sony family.

      Best regards,
      Dominick Sony_US

  • Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Good ANC bad fit

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the XM4s for a few years. I skipped the XM5 and recently purchased the XM6. The ANC and pasthrough are much better and that's about it. The sound quality isn't as good as the XM4. The fit isn't as good because the XM6 doesn't go as far into your ear canal as the XM4 so they constantly feel like they are going to fall out and it's much harder to get a tight seal. These were very disappointing for the price and were returned.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BellFactor,

      We are sorry to learn that your experience with the WF-1000XM6 was disappointing. We appreciate you sharing your feedback. While we understand you have already returned these earbuds, we know that finding the correct fit is essential for both comfort and audio performance. The tips included with this model are engineered to provide a personalized, secure seal, and we encourage users to experiment with the different sizes provided in the box to find the best match for their specific ear shape. To achieve the optimal fit, we recommend inserting the earbud deeply into the ear canal while gently rotating it, and then holding it in place for approximately 10 seconds. This allows the material to expand and conform to your ear, creating the stable, airtight seal necessary for the highest level of noise cancellation and sound quality.

      We value your long-standing loyalty to Sony and appreciate you bringing these concerns to our attention.

      Best regards,
      Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Just average

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sound ok, but not really any better than a $30 pair of Tozo ones from Amazon. No matter what size earpiece I use they just dont seem snug, but they're not uncomfortable and they do stay in place. I use them a lot for conference calls and have been told the call quality is amazing, so there is that. I'm not convinced they're worth the high cost and I probably wouldn't buy them again.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DSwin,

      We are sorry to hear that the audio and fit haven’t fully met your expectations, though we are glad to hear the microphone quality is performing well for your calls. To ensure you are getting the premium experience Sony is known for, we recommend using the "Determines Optimal Earbud Tips" feature in the Sony | Sound Connect app to ensure an airtight seal, customizing your audio profile via the Equalizer settings, and verifying that your firmware is fully updated. For specific troubleshooting steps regarding sound quality and fit, please refer to the Help Guide: https://helpguide.sony.net/mdr/2985/v1/en/contents/F063_Troubleshooting.html.

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony 2026 flagship earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are fantastic. So many different settings with excellent sound and excellent features

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, JonathanM!

      We are absolutely thrilled to hear that your WF-1000XM6 earbuds are delivering a fantastic experience! It is awesome to know that you are getting plenty of use out of the different settings and that the sound quality is hitting the mark. We put a lot of work into the new QN3e processor to make those features stand out.

      Enjoy the music and thank you for choosing Sony!

      Best regards, Gus, Sony Social Media Team Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Better than XM5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty nice improvement over the XM5. Much better fit and also stay in the ear better. Noise canceling is better and music is slightly better overall.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Quality,

      We are pleased to learn that you are enjoying the improvements on your new WF-1000XM6 earbuds. It is wonderful to hear that the refined fit and enhanced noise cancellation are providing you with an even better listening experience compared to the previous generation.

      Thank you for continuing your audio journey with Sony and for being a valued member of the Sony family.

      Best regards,
      Dominick Sony_US