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Customer reviews

Rating 4.6 out of 5 stars with 137 reviews

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  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 137 reviews
  • Rated 5 out of 5 stars

    Sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice quality sound,touch very comfortable and nice new desing

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EySe! Thanks so much for your feedback.

      It is most rewarding to hear that you are liking the sound quality and the new design of your WF-1000XM6.

      These earbuds are designed to be smaller and lighter, making them easy to wear all day long. They feature our best noise canceling yet to block out the world around you, and the new processor makes your music sound clear and rich.

      Thank you for selecting Sony!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Very happy!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound, great option for all different types of activities.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LauraF,

      We are thrilled to hear you’re enjoying the amazing sound quality! It’s great to know they are working out well for all your different activities.

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Rated 5 out of 5 stars

    Great, No regrets.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headphones. Sound nice and bright with a little bit of a bass-ey boost.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlexM,

      We're thrilled to hear you're enjoying the sound quality and the bass boost on your new WF-1000XM6 earbuds!

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Rated 5 out of 5 stars

    Gray Ghost

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound and very easy to connect to multiple devicez

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, EMunoz!

      We’re so glad to hear you’re enjoying that awesome sound quality on your WF-1000XM6! We know how important it is to switch between your phone, tablet, or laptop throughout the day, so we’re thrilled to hear the Multipoint Connection is making your life easier.

      Thank you for choosing Sony—enjoy the tunes!

      Best regards,

      Gus,
      Sony Social Media Team Sony_US

  • Best Buy Employee

    Rated 4 out of 5 stars

    Top-tier noise cancelling earbuds

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent noise cancelling earbuds, best in class sound quality and comfort.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello CarlosD,

      Thank you for choosing Sony!

      We couldn't be happier to hear that you appreciate the noise cancelling, sound quality, and comfort of the WF1000XM6 earbuds. Your recognition of these features truly inspires us to continue delivering exceptional audio experiences.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Sony WF-1000XM6 Earbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounding with lots of customizable options for EQ.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Moonman81,

      It’s a true pleasure to hear that you are enjoying the personalized audio experience of your new earbuds! We know that everyone hears music a little differently, so providing those extensive EQ tools is a priority for us to ensure the sound is exactly to your liking. It’s wonderful to know those options are helping you get the absolute most out of your listening.

      Thank you for choosing Sony and for highlighting your favorite features!

      Regards,
      Dominick Sony_US

  • Rated 4 out of 5 stars

    WF-1000XM6

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good. Just make sure you have the proper bud size for your ears to make the experience better.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi IanR,

      We couldn't agree more! Finding the right fit is the most important step to unlocking the full sound quality and noise-canceling power of the WF-1000XM6. We recommend trying all four sizes of the included noise isolation ear tips and using the "Determine Optimal Earbud Tips" test in the Sony | Sound Connect app to ensure you have a perfect, airtight seal.

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Rated 5 out of 5 stars

    Excellent sound with noise cancelling

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound with very good noise cancelling for eat bud!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bnakano,

      It is most rewarding to hear that your new WF-1000XM6 earbuds are delivering the excellent sound quality and industry-leading noise cancellation you were looking for!

      We have worked hard to pack our most advanced audio technology into such a compact design, and knowing that the noise-canceling performance stands out to you is fantastic. Whether you're commuting or just relaxing with your favorite tracks, we are happy that these earbuds are providing such an immersive listening experience.

      Thank you for choosing Sony to be your companion for premium sound on the go

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Huge upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moving up from the mx4s this is a huge upgrade. Way more comfortable. Better sounds cancellation.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi B5GS,

      We are thrilled to hear that the WF-1000XM6 has been such a significant upgrade for you! We are glad the improved comfort and noise cancellation are making a noticeable difference compared to your previous model.

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Best Buy Employee

    Rated 5 out of 5 stars

    Amazing!

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality, definitely recommended this to friends

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, Dave!

      We are so happy to hear that the sound quality of your new WF-1000XM6 is hitting the mark! It is wonderful to know that you are already recommending them to your friends—that is the best compliment we could receive.

      Thank you for choosing Sony!

      Best regards,

      Gus,
      Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Amazing bud

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good ear buds, excellent noise cancellation and color

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Kennn9,

      Thank you for choosing Sony!

      It brings us great joy to hear that you are enjoying your WF1000XM6 earbuds, especially the noise cancellation and color. We appreciate your kind words and are glad our product is enhancing your listening experience. Your feedback encourages us to keep innovating and delivering the best for our customers.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Great ANC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. Upgraded from the 5s, definitely worth it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, Jpogo!

      It’s great to hear that you find the upgrade from the WH-1000XM5 to the WH-1000XM6 definitely worth it! We worked hard to refine the noise cancellation and sound profile even further, so we’re thrilled a returning fan like you is seeing the value in the new generation.

      Enjoy the music and thank you for staying with the Sony family!

      Best regards,

      Gus, Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Best Earbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best earbuds on the market, hands down, better than the pervious version

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Roybal509,

      Thank you for choosing Sony!

      It's a true pleasure to hear that you regard the WF1000XM6 earbuds as the best on the market and an improvement over the previous version. Your endorsement means a lot to us, and we're happy our efforts to enhance your listening experience are appreciated.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Sony earbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it !!!! Best of the best earbuds. Recommend…..

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mostro8993,

      We are thrilled that you’re loving your new WF-1000XM6 earbuds and that they’ve earned your "best of the best" recommendation! It is fantastic to hear that the Platinum Silver finish and the premium performance are living up to the hype for you.

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Rated 3 out of 5 stars

    Good but not great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honest review this morning earbud I good but it’s not great the battery life is ok the fit is ok even the noise cancellation is alright. I personally think you can get better from a different brand at a lower cost.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your honest feedback, Jpal25.

      We are sorry to hear that the WF-1000XM6 didn't quite hit the "great" mark for you, especially regarding the fit and noise cancellation. We strive to provide a premium experience that justifies the investment, and we regret that these didn't stand out compared to other options you've considered.

      Finding the perfect seal is often the key to unlocking the full potential of the noise cancellation and sound quality, so we recommend trying the different ear tip sizes included in the box. Your feedback on the battery life and value is very important to us as we continue to refine our technology. Thank you for giving Sony a try.

      Best regards, Gus, Sony Social Media Team Sony_US

  • Rated 3 out of 5 stars

    Mediocre fit ruins full package

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not get a good seal in one ear. Because of this ANC was not that good. Interestingly the sound was pretty good.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your feedback, Goretex!

      We’re glad you enjoyed the sound quality, but we’re sorry to hear about the fit issues affecting your noise cancellation. Achieving a tight seal is essential for the ANC to perform at its best.

      We recommend trying the different sizes of ear tips included in the box—it’s actually quite common to need a different size for each ear! You can also use the "Determining Optimal Earbud Tips" test within the Sony | Sound Connect app to find your perfect fit.

      Thank you for choosing Sony.

      Best regards,
      Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Battery life, Comfort, Fit
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Sony's Best Earbuds Get Even Better

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony's newest top earbuds, the WF-1000XM6 model offer excellent sound and noise reduction and a lightweight but solid design. The Sony companion Sound Connect app, when used with the XM6's, offers a useful set of features, including a 10-band equalizer and should be familiar if you have used Sony headphones in the past. I recommend you download this app if you purchase these earbuds. The initial Bluetooth connection process was performed flawlessly the first time, and has been flawless with my additional devices as well. The out of box sound is very good, with a slightly bassy but mostly neutral overall. In general I prefer a somewhat boosted bass and a slight treble boost, and the equalizer in the Sound Connect app accomplishes this easily. The bass response is deep and clean with no distortion. The sound of the XM6's is clean and detailed, and I enjoy them immensely. The XM6's noise reduction is very good, probably the best I have experienced with earbuds. Once again, the app is very useful, offering different levels of noise reduction in different locations and scenarios. The wearability and comfort of the Sony XM6's is very good. I have worn them for several hours at a time with only a slight discomfort. The XM6's seem to be well sealed and have not fallen out or become loose in my ears. I noticed no pressure build up that some noise reduction systems seem to suffer from. The quoted battery life of eight hours seems reasonable, but I am actually seeing about 10 hours myself, but of course this will be different for other users. In summary, I can give the new Sony XM6's my highest recommendation.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dreemer1961,

      It’s a true pleasure to hear that the WF-1000XM6 has earned your highest recommendation and is delivering such a top-tier experience! We are delighted that you’re enjoying the "clean and detailed" sound profile and finding the noise reduction to be the best you’ve experienced in an earbud. It is also fantastic to hear that the Sony | Sound Connect app is helping you dial in that perfect personalized EQ and that the battery life is exceeding your expectations during long listening sessions.

      Thank you for being such a dedicated member of the Sony family.

      Best regards,
      Dominick Sony_US

  • Rated 3 out of 5 stars

    Large

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were very large for my ears and caused pain even with smallest buds.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JaimeK,

      Thank you for considering Sony products.

      We are sorry to hear that the WF1000XM6 earbuds caused discomfort despite using the smallest buds. We understand how important comfort is for your listening experience. We appreciate your feedback and will share it with our team to help improve future designs. In the meantime, we recommend checking our guide on wearing the headset correctly to help reduce any discomfort: https://helpguide.sony.net/mdr/2985/v1/en/contents/F010Wearingthe_headset.html

      Best regards,
      -Fred Sony_US

  • Rated 3 out of 5 stars

    Decent headphones just overpriced

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good audio quality, not worth the 400$ price tag though

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DylanB!
      Thanks for sharing your thoughts with us! It’s great to know you’re happy with the sound quality of the WF-1000XM6.

      At the same time, we understand that price is an important factor, and we appreciate you letting us know how you feel about it.
      Your input helps us understand what matters most to our customers.

      We appreciate you giving Sony a chance with this product.
      Warm regards,
      Estefany Sony_US

  • Rated 2 out of 5 stars

    Microphone issues.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of rumbling from the right earbud in anc and ambient sound. Seems like a whooshing noise. This is after the 1.5 firmware update. The whooshing and the rumbling makes the earbuds unusable. Its like there is something going on 24/7 in them.

    No, I would not recommend this to a friend