Customer Ratings & Reviews
- Model:
- WF1000XM6/S
- SKU:
- 12297130
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers admire the excellent sound quality, comfort, and reliable battery life. They also appreciate the strong connectivity, effective active noise cancellation, and useful app functionality. However, some users found the fit required adjustment, and noted concerns with the case design and overly sensitive touch controls.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Nice but not for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones have quality sound but for the price I'm not sure if it's worth it. I have also had issues with people hearing me through the mic
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi IsaacH,
We are sorry to hear that callers are having trouble hearing you clearly through the microphone.
Please make sure the earbuds are inserted properly and rotated forward so the microphone holes are pointed toward your mouth. We also recommend checking the Sony | Sound Connect app to ensure your firmware is fully updated, as updates regularly optimize microphone performance.
For more detailed setup and call troubleshooting steps, please visit our official Help Guide: https://helpguide.sony.net/mdr/2985/v1/en/index.html
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Battery life
Premium sound
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love em better than wf 1000xm5 Fit better longer battery life.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Stich,
Thank you for choosing Sony!
We're elated to hear that you love the WF1000XM6 earbuds and appreciate the improved fit and longer battery life compared to the previous model. Your feedback encourages us to keep enhancing our products to provide even better experiences for our customers.
Best regards,
-Fred
- Pros mentioned:Sound quality
Best earbuds
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound quality and wonderful fit for my ears
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Ebizzle,
Thank you for choosing Sony!
We're elated to hear that you are enjoying the amazing sound quality and the comfortable fit of your WF1000XM6 earbuds. Your positive experience truly motivates us to continue delivering products that enhance your listening moments.
Best regards,
-Fred
Great sound! Terrible Comfort
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these things but you must get your ears adjusted to the pain and irritation. I recommend swapping to a silicone tip instead of the foam.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Yugiman,
We're so glad to hear you're loving your new WH-1000XM6 earbuds! We appreciate your honest feedback regarding the fit and your helpful tip about trying silicone earbuds tips for better comfort.
Thanks for choosing Sony.
Best regards,
Eliab
Good but not great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honest review this morning earbud I good but it’s not great the battery life is ok the fit is ok even the noise cancellation is alright. I personally think you can get better from a different brand at a lower cost.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your honest feedback, Jpal25.
We are sorry to hear that the WF-1000XM6 didn't quite hit the "great" mark for you, especially regarding the fit and noise cancellation. We strive to provide a premium experience that justifies the investment, and we regret that these didn't stand out compared to other options you've considered.
Finding the perfect seal is often the key to unlocking the full potential of the noise cancellation and sound quality, so we recommend trying the different ear tip sizes included in the box. Your feedback on the battery life and value is very important to us as we continue to refine our technology. Thank you for giving Sony a try.
Best regards, Gus, Sony Social Media Team
XM6 buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have use the XM series of buds for quite a few years, these are a great upgrade. Sound quality is really good, fitment is better than any previous iteration the battery life is a little better. Overall a great pair of buds.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Aaron,
That is wonderful to hear! We are thrilled that you’re enjoying the improved fit, sound quality, and battery life of the WF-1000XM6. We appreciate your continued loyalty to the XM series.
Thanks for choosing Sony.
Best regards,
Eliab
Good clean bass. Great noise cancelling.
|Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a cheaper pair but have had Sony in the past and they are hard to beat.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the feedback, JAMESD!
We are so glad to have you back with the Sony family! It means a lot to hear that your past experiences brought you back to us, and we are thrilled that the WF-1000XM6 is living up to your expectations.
Thank you for choosing Sony again!
Best regards, Gus, Sony Social Media Team
Very cool
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Here are a few options — all 50 characters or fewer: “That’s seriously cool ” “This is actually really cool” “Okay, that’s pretty awesome” “Not gonna lie, this is cool” “Yeah… that’s cool as hell” If you want funny, professional, or Gen-Z vibes, say the word
I would recommend this to a friendBrand response from SonyListens
Posted .Hello EnchengL,
Thank you for choosing Sony!
We couldn't be happier to hear your enthusiasm for the WF-1000XM6. It’s wonderful to see such genuine excitement, and we appreciate the fun ways you’ve expressed it. Your energy truly brings a fresh vibe to our family of users!
Best regards,
-Fred
- Pros mentioned:Sound quality
Not impressed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is great, everything else is not great. The ear tips are uncomfortable and don't seem to have a size that seals well without hurting or being loose. From what others say online, buying 3rd part tips are a gamble and don't seal well. The Sony app for these are also terrible. There is little to no control customization, as well as active noise cancelling turning on and off at random with loud pop sounds that hurt.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Alex,
We are very sorry to hear that you're having a frustrating experience with your WF-1000XM6 earbuds. For the comfort and seal issues, we recommend using the "Determines Optimal Earbud Tips" tool within the Sony | Sound Connect app, which measures air-tightness to help you find the best fit among the included sizes. Regarding the popping sounds and ANC behavior, please ensure "Adaptive Sound Control" is turned off in the app, as this feature automatically switches settings based on your movement and can sometimes cause audible transitions. If the issue persists, a factory initialization through the app may help resolve these software behaviors.
Thanks for choosing Sony.
Best regards,
Eliab
Sony wf-1000xm6 review.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything i expected. Will recommend that is a solid buy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MELVINJ,
Delivering top-tier wireless noise-canceling technology is our priority, and we truly appreciate your solid recommendation to other music lovers.
Thanks for choosing Sony.
Best regards,
Eliab
they set the bar
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the noise canceling is better than any other earbuds i have used in the past.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CraigO!
Thank you so much for the feedback!
It is truly wonderful to know that the noise canceling on the WF-1000XM6 is the best you have ever experienced.
We appreciate your decision to go with Sony!
Best regards,
Estefany
Top tier NC.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great set of earbuds. Slightly bulkier than the XM5’s. Sound quality is significantly better than the XM5 buds.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BlakGreg,
It is most rewarding to hear that you are enjoying your new earbuds and that the leap in sound quality over the previous generation is treating your ears so well! We put a tremendous amount of work into pushing the boundaries of audio engineering, so knowing that the acoustic performance stands out so significantly to you is fantastic.
Thank you for upgrading with us, and thank you for trusting Sony to deliver your ultimate listening experience.
Regards,
Dominick
i enjoy them
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Maybe its just me but coming from apple airpods, it seems to me the noise canceling is better with the airpods. However, these are still great!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ELIAMR,
We are very glad to hear that you are finding your new WF-1000XM6 earbuds to be a great experience!
We appreciate you sharing your thoughts regarding the noise canceling performance; your feedback is valuable to us. Since active noise cancellation can be heavily influenced by the seal of the ear tips, you might find that experimenting with the different sizes included in the box helps to create an even more secure fit, which can further optimize the isolation and sound quality for your personal listening experience.
We really appreciate you being part of the Sony family.
Regards,
Dominick
Great earbuds
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was purchased as a birthday gift for my grandson and he loves it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello SHIRLEYK,
Thank you for choosing Sony!
It brings us great joy to hear that the WF1000XM6 earbuds were a special birthday gift and that your grandson loves them. Knowing our products bring happiness to your family means a lot to us.
Best regards,
-Fred
Wow! Fav Buds
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simply wow. My fav buds on the market right now. Sound quality is phenomenal, especially after EQ. App leaves a bit to be desired but everything else is 10/10.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dominic,
We are beyond pleased to hear that our latest earbuds have earned the top spot in your collection! It is fantastic to know that the audio performance is blowing you away, especially once you took advantage of the custom tuning to dial in that "phenomenal" sound. While we appreciate the honest feedback regarding the app experience—which we are always looking to refine—we are thrilled that the hardware itself is delivering a perfect 10/10 for you.
Thank you for choosing Sony and for sharing your enthusiasm for the new XM6!
Regards,
Dominick
Amazing earbuds
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In all honesty, you can proud to say that this was one of my best purchases. These earbuds alone are just amazing way better than what I had before.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Lechuga,
Thank you for choosing Sony!
We're honored to hear that your WF1000XM6 earbuds have made such a positive impact. Your enthusiasm means a lot to us, and it’s wonderful to know they are enhancing your experience in a way that stands out from your previous purchases. We truly appreciate your support and trust in our products.
Best regards,
-Fred
Very helpful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sales representative was very helpful, outgoing and really help with my decision.
I would recommend this to a friendAmazing Sound, Comfortable Wear
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the best earbuds on the market. The fit was comfortable and didnt need time to adjust to the fit. The app is easy to use and was able to setup my EQ.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Volt,
It brings us great satisfaction to hear that you consider the WF-1000XM6 the best earbuds on the market! We put a significant amount of research into the ergonomic design to ensure a natural feel right out of the box, so it is wonderful to know they provided an immediate, comfortable fit for you. We are also glad you found the Sony | Headphones Connect app intuitive and were able to dial in your perfect EQ settings.
Thank you for trusting Sony to deliver your premium audio experience!
Regards,
Dominick
A real winner from Sony
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These Sony earbuds are awesome! I would definitely recommend them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jimmie,
Thank you for your great feedback! We're thrilled to hear you love your Sony WF-1000XM6 earbuds and appreciate your recommendation.
Thanks for choosing Sony.
Best regards,
Eliab
PERFECT
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice nice nice nice nice nice nice nice nice nice nice
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JorgeluisH,
We are so glad to hear you are enjoying your new earbuds! Your enthusiasm means a lot to us.
Thanks for choosing Sony.
Best regards,
Eliab