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Customer reviews

Rating 4.4 out of 5 stars with 1211 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers often highlight the WF-C500 True Wireless In-Ear Headphones for their exceptional sound quality, long battery life, and comfortable fit. Many users are impressed with the high-quality audio experience and find the earbuds to be well worth their price. However, some users have experienced connectivity issues and concerns with volume levels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 1,211 reviews
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Sony Earbuds.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable fit and very good sound. Like the green color option.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Very pleased

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Affordable. Good fit. Very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Listen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect battery life sound color fits just right great

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work very well, have good sound and battery life as well.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good quality.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These bluetooth earbuds are pretty useful at work whenever I want to listen to music without worrying about wires getting in my way of working around heavy machinery and keeping me entertained with music/YouTube videos during my entire shift (12hrs 3rd shift).

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    excellent charging ease

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have now used these Sony earbuds for 4 weeks and I am very pleased with the sound, the battery life and the ease of charging. The earbuds snap back into the charging case consistently. My only disappointment is there were no written usage instructions--just pictures. I had to search online to learn how the adjust the sound etc.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Solid sound quality

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and picks up voice very well. I like the feature to head ambient noise. My main complaint is the button hangs up a call, which happens often when it falls out of the ear.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    Great sony earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds. Love the bass, good price. Very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Fit, Sound quality

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its very nice product. I purchased jabra elite 3 and this together. If you lik deep rich bass sony is amazing. Jabra is little better in fitting compare to sony but sound vise this one has upper hand .. jabra 3 ambient mode is useless. So i choosed sony over it.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Sony

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing ear buds. I use them for work traveling and working out.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sounding

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbuds are easy to set up and use. The app you can download to use with the earbuds works great. You can really customize the sound of the earbuds. They get plenty loud for me. Also during calls and video chats ive haven't had any issues with someone not being able to understand me. Microphone works great.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Affordable Alternative

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great for the price, sound quality isn’t on AirPods level but the sound quality fits the price (I like it lol). I really like the charging case price and battery life, they also fit my ear shape very well and don’t look awkward/huge like some earbuds. Very solid affordable wireless earbuds.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Smothered

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds good for workout! Stays in ear! Nice beat..

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Light weight, comfortable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these! Smaller and lighter weight than the Sony WF-1000XM4. Fewer features than the pricier model, but excellent sound quality and extremely comfortable to wear. I can wear them while doing housework or yardwork with no worries they’ll fall out.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Love these for the price and quality.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First wireless in ear headphone I have used. I was skeptical regarding comfort but they are light, well fitted, and easy to wear. The sound is amazing, even with only one (while at work, hiding my music from my coworkers). They hold a charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent battery lice and sound ; a great mid price option

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 3 out of 5 stars

    Good for 9 months

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these headphones 9 months ago. The sound quality and the battery life were good. But it starts to have popping sounds on one side

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    The best battery!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband had bought me some AirPods and they didn’t fit well in my ear. After doing some research, these had some of the longest battery life when compared to other brands around the same price point. They connect to my phone every time and they fit inside the ear so well.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Bugs

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautifull and very confort, excelente price and envio

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Nice sounding but fragile.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have now had three pairs of these. Sound quality is good. Reliability is not. I purchased a pair for myself and another for my daughter originally. Her pair developed a problem in one side within about six months of daily use. Looking online, it appears to be a common occurrence with these. Sony did replace them under warranty although in a different color. (These things are important to a teenager.) The replacement process could be streamlined.

    No, I would not recommend this to a friend