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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1211 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers often highlight the WF-C500 True Wireless In-Ear Headphones for their exceptional sound quality, long battery life, and comfortable fit. Many users are impressed with the high-quality audio experience and find the earbuds to be well worth their price. However, some users have experienced connectivity issues and concerns with volume levels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 1,211 reviews
  • Pros mentioned:
    Bass, Sound quality

    Rated 4 out of 5 stars

    Great sound and fit

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound!! Strong bass only complaint is that you only get 20hr of play with case!

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 4 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones the sound quality is nice and clear love the bass on these headphones

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Love them.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones have good sound and better than expected bass. Just know, you won’t hear people around you. I use it when I’m mowing.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Awesome purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these for my husband. He loves them! Says the sound quality is excellent and the fit is super comfortable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Music Only, No Calls

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great music quality. Not the best for phone calls, hard for people to hear you, but the audio is top notch.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Nice budget buds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work well, fit well and sound great. Lack of wireless charging is a bummer when other earbuds priced similarly have it but I would buy these again.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Great for the price, but…

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sounding earbuds and the batteries are good, but they easily fall out of your ear.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great. Connects right away and keeps a charge for a long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Durable

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headphones are great I bought it on special and i cant complain about then at all, they sound great,durable only con is the cancellation noise is bad but other than that i like it

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Sound beautiful

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound amazing, the buttons are easy to use even with a ski helmet on as well. I only have to charge the case once every few days.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m using these headphones to workout and they have been great so far. The only negative is the fact that I’m used to AirPods auto detecting your ear and disconnecting when not in used, these do not not do that and can be annoying causing them to connect during phone calls and draining the battery. The case is cheap plastic but overall I give these headphones 5 stars given the price point, they do exactly what you would expect for the price and the sound quality is good.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Excellent!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wide range of Bluetooth i walking far away of my phone and the music don't stop and the sound quality is excellent, the battery plays hours and hours!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wonderful product for the price

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ear phones gives wonderful experience for the price and after using it for so long I can recommend this product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sony earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sound base, connects directly through the app, wish it was easier to connect without it. Overall a good purchase and quality so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice and Portable

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is really good and portable, although there is chance of loosing as its small. But if handle carefully the product is for music lover

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top notch quality sounds good

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top quality I love Sony products. Keep up the good work

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Amazing Sound and Quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome! It has the amazing sound with Extra Bass The headphones keeps you going for hours from a 10-15 minute quick charge.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound excellent and are the most comfortable in ears I’ve had. Has a slight hum when there isn’t any music or sound playing, but that’s it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound but they don't stay in my ear

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sound, the equalizer works well. My only drawback is the size of the cushions that go in your ear. The original cushions were a bit to big so I replaced them with the spares. The spares still don't really fit to the point that the ear bud fits comfortably, the buds fall out my ear. I'm continuously adjusting them to prevent them from coming out. A bit annoying. Other than that, I'm pleased with them.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok buds

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There ok buds, I love Sony and had them for over a year and mostly use them for work. I’m in construction And use them daily. After about a year I noticed 1 of the buds would die out a lot quicker. I had a service plan to replace and recommend highly in case issues arise after standard warranty lapses.

    No, I would not recommend this to a friend