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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1211 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers often highlight the WF-C500 True Wireless In-Ear Headphones for their exceptional sound quality, long battery life, and comfortable fit. Many users are impressed with the high-quality audio experience and find the earbuds to be well worth their price. However, some users have experienced connectivity issues and concerns with volume levels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 1,211 reviews
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Sounds great. Battery lasts a long time. Great value.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ear buds, very comfy fit and light weight, easy setup too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast delivery and everything is well packaged. Thank you .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick delivery

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony makes excellent earbuds. Easy charging and great design

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are great! Gotta love the price as well.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ear buds last long for the hours it says quality sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound very user friendly and convenient. I'm thinking about buying another one soon.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Sony 500 earbuds review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds good and lightweight.just not too loud and loses bass. Doesnt really hold a charge too good. So far each earbud holds charges differently.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    there good for mid range ear bubs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they sound very good and have long life I would refer to anyone

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good sounded earbuds..

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife had the wfx-b700 series extra bass sony earbuds but they got stolen so she tried the xm1000x3 and she didn't like the sound on them..so she tried the C500 series and like them better...she said the c500 sounded more like the wfx b700..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the buds.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these buds. They are my second pair. Comfortable and reliable,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds work very well with my IPhone. They are also very easy to handle.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Best lil ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps a charge for a very long time and sounds great too

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sony Air Pods

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There o.k for being Sony, I expected more. I will rather go with the JBL brand skip Sony.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these little ear buds. They fit well and work great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needs base

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product but wish the base was a little better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sony - WF-C500 Wireless Ear Buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had them less than a day and I like them!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Great shipping times. Superior service to other places. Thanks very much.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought because I figured Sony would be a reliable brand. After a few months, one ear bud (right) wouldn’t connect and just kept repeating the same connect phrase over and over. Tried factory reset and it worked for a couple uses, then went back to not working. At times, the right earbud doesn’t even respond. It’s pretty hit and miss. Left one works great. The problem is, I paid for two.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great earbuds!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these earbuds! Use them daily and never have a problem with them.

    I would recommend this to a friend