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Customer Ratings & Reviews

Your price for this item is $19.99
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The comparable value price is $99.99

Customer reviews

Rating 4.4 out of 5 stars with 1211 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers often highlight the WF-C500 True Wireless In-Ear Headphones for their exceptional sound quality, long battery life, and comfortable fit. Many users are impressed with the high-quality audio experience and find the earbuds to be well worth their price. However, some users have experienced connectivity issues and concerns with volume levels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 1,211 reviews
  • Rated 4 out of 5 stars

    Good Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a good headset, the only complaints that I have are that I felt that the case was plastic and not what I would expect at this price point and that this headset does not have Multipoint Bluetooth connection. The Multipoint Bluetooth connection allow the headset to be paired with two devices at the same time and it you are listening to music on one device and receive a phone call on your phone, you can press the button on the headset to pause the music and answer the call. I ultimately returned this headset and Bought a Jabra Elite 4 Pro headset.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I approve

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own 6 different pairs of ear buds and these are my favorites. At $70 on sale these are a great buy. I have a pair I paid twice as much for and these are just as good if not better.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Oakparc

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony-WF-C500 True Wireless In-Ear Headphone very impressive for the price. I would recommend purchasing them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great earphone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are well balanced and clear earphones. The Sony app let's you customize the sound. I am really impressed.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Wireless Earbuds

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good overall sound quality. Cute design. They don’t fit my ears well and tend to slide out even when I’m not moving.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    iPhone 8+ compatible, good fit, long battery

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They've been working great for five months now. I use them every day while working-out and the battery life goes longer than I need. The longer the battery life the better so its great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ear buds I’ve ever had. Easy to charge. Sound is very good. Works well with iPhone and iPad. Microphone is sensitive and sound carried well. Great value

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great sound

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sound but when excercising it falls out my ears so the fit isnt the best. Also sensitive to touch.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Legit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reviews are accurate! Sub $100 buds that got to be leading the category. Expected less quality sound based on said reviews, but coming from Air Pod Pros I can say these Sonys are legit!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    They are good for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent sounds for the price. I use them as backup, you can really notice the difference and quality compared to AirPods Pro.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Pretty good for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really clear sound. A bit sensitive and can hang up on people accidentally if you touch it. Otherwise, no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Solid Sony WF-C500

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these earbuds. They work very well. They may not match the sound quality of some significantly more expensive buds, but they are a great value in my opinion.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Everything I need without overpaying.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There's lot's of competition in this area. Sony has always been good for me. These aren't high-end but work and sound great. No problem as yet.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Don't connect

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got them to use with my new gaming laptop. They don't event connect..

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Loving the sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good item but very sensitive, i constantly hangup on people but i would recommend these because the sound is very clear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My google pixel buds stopped pairing during a trip to vegas. Stopped by best buy and found these at a good price and had good reviews. They did the job.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great earbuds for the money!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds for not a lot of money! Great Sony quality and its lack of ANC is not a deal breaker! I would say the only complaint is the eartips are not the most comfy

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Enjoying the sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with sound of Sony ear buds . They are much better that the lower priced ones I had before. They were on sale so Got them for the same price as the old ones I had before .

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything you expect from a Sony product. The quality and sound are awesome. The instructions are simple and will easily connect to your cell phone

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great headphones for the right price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones for the right price. These Sony headphones sound better than some of the more expensive headphones.

    I would recommend this to a friend