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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1211 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers often highlight the WF-C500 True Wireless In-Ear Headphones for their exceptional sound quality, long battery life, and comfortable fit. Many users are impressed with the high-quality audio experience and find the earbuds to be well worth their price. However, some users have experienced connectivity issues and concerns with volume levels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 1,211 reviews
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Fit?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not crazy about the fit. Throught they would be louder but that may be from the fit

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    love em for music

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for music not for phone calls. Everyone says I sound a mile away yet they hear everything in my background crystal clear

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Product but sound too low

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sony headphones have a very good build quality. But I didnt like the packaging and sound quality. Very low for me.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One is not working less than a year of minimal use. Sony customer support is terrible. They will not accept my online receipt of purchase from Best Buy as valid. You cannot send a screen shot of the receipt. Their upload site will not let me in without buying some Force.com membership or free trial. Junk!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sound great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, they fit the bill, though I do miss not having active noise canceling. The EQ options are great for making minor adjustments to what ever you’re listening too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful & comfortable

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to get some extra headphones and these are perfect!!! I love the color, the sound is amazing and it is super convenient with a very cute "case"

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good at the Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound for the money. Therecare better sounding buds out there but most are far more expensive. Comfortable for buds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The one and only.Sril rocks !++

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Standard oil New York We have come a very long way.America Let's enjoy iThese block the B S nobody wants to hear Which now days is just about everything These will make you smile !!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    The price was good just not the product

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these because my dog ate my Samsung earbuds. These earbuds are okay but they're not good for moving around or sweat resistance even after cleaning and changing the tips multiple times now I just use them for a game cuz I'm not moving not sweating and watching TV would not recommend this for any other purpose than that

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Average

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return this headphones. I did not like the fit into my ears.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Do not buy!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Possibly the worst sound quality ever... No dynamic range. Like small tin cans in your ear.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy on the ears I rated it a 10.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how this device performed,it was easy set up and easy to read instructions as well I had no problem with it at all it fit my ears perfectly and the sound was so clear with my device.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy with my purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for a few months then left ear bud stoped working but warranty replaced them with a new pair

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid choice for earbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds were purchased for my daughter. She likes them and they were more affordable than some other options.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Don't fit comfortably

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not comfortable or a good fit. Sound pretty good, but not happy with the fit or shape

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Decent earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good sound quality for the price but there is some audio hissing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I like them

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little static but once music plays It goes away. Mostly notice for podcasts. Sound quality is overall pretty good

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    dissapointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fit is not good, the volume does not go high enough to enjoy, has limitations.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Read the On-line Owner’s Manual !

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones and Ear-Buds likes these come in both Wired and Bluetooth versions these days. Both styles have advantages and disadvantages and in order to see how being wired or not wired affects performance and features, you have to read the owner’s manual whether you think that’s cool or not. I’m reasonably technically minded but there are some features and operating methods that you can’t find by just poking and guessing. It’s worth the time to get everything you can out of these earbuds. You’ll have to learn the various tapping and poking codes for controlling the performance of the WF-C500 Ear-Buds Features: - Up to 10 hours run time when in the ear - Up to 20 hours running time from power stored in caring-case with no external a/c. Good for wilderness camping etc. - Frequency response can be varied with the Sony Connect App - Sweat and Splash Proof, with an IPX4 Rating - Can be used/controlled as a single ear-bud so you can hear ambient sounds if desired - Phone calls can be answered by the ear-bud’s controls with phone still in pocket - 1 year Warranty against defects in materials or workmanship - Plays “Experience 360 Reality Audio” from some Music Providers (Amazon Music HD, Deezer etc.) PROS: - C500 Ear-Buds are light, comfortable and secure. - Using the Sony App, the frequency range can be adjusted for clear voice or rich music. CONS: - Like all totally wireless Ear-Buds, scratching an ear or resting your head on a pillow can accidentally affect a control causing a phone-call to be canceled or a recording to be paused - No physical wire between ear-buds means you can sometime lose a knocked out ear-bud before you notice it’s gone. Conclusion: The Sony C500 Ear-Buds are a mid-range design with nice performance, sound and look. Unlike the top-range Sony Ear-Buds, they are not Noise Cancelling, so if you’re looking for something to save your hearing while cutting the lawn, you’ll need to look at the higher models.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not for me...

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not for me as I'm under the impression the 360 audio is a novelty. You need to subscribe to music services that offer it. Spotify seemingly doesn't offer it and or a family plan isn't considered premium for the feature. Am I doing something wrong? Yes I understand ther is eq customization. Though its sounds average to me. My edm music didn't really come to life. Also I do have a few other wierless pair that sound as good if not better. They seemed different probably not for me. Others sounded a bit more tighter but not muddy. (returning them as I have the Skullcandy Grind Fule)

    No, I would not recommend this to a friend