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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1211 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers often highlight the WF-C500 True Wireless In-Ear Headphones for their exceptional sound quality, long battery life, and comfortable fit. Many users are impressed with the high-quality audio experience and find the earbuds to be well worth their price. However, some users have experienced connectivity issues and concerns with volume levels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 1,211 reviews
  • Rated 2 out of 5 stars

    Not for me...

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not for me as I'm under the impression the 360 audio is a novelty. You need to subscribe to music services that offer it. Spotify seemingly doesn't offer it and or a family plan isn't considered premium for the feature. Am I doing something wrong? Yes I understand ther is eq customization. Though its sounds average to me. My edm music didn't really come to life. Also I do have a few other wierless pair that sound as good if not better. They seemed different probably not for me. Others sounded a bit more tighter but not muddy. (returning them as I have the Skullcandy Grind Fule)

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Sony buds don’t connect to Sony tv.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay for the money. Will not connect to Sony tv, the main reason for the purchase.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice ear buds. Very great option for the price. The base could be stronger but for the price and quality who can complain!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sony quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since Sony invent walkman in my teens I was always behind Sony products and I was not mistaken this time!

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Average!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were average at best. Spund quality and volume were avarage as well

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    meh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    audio goes in and out of these. they are a pretty color, but that's not enough

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Poor Fit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not get these to fit my ears no matter which tips I used.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great so far and less expensive because I snagged them during a sale than the others out there. Working fine as of the last week. Charge stays and comes in case.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ear phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very necessary so I had to purchase a pair and I was happy with the choice I made.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Did not fit my ears comfortably

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were kinda bulky. I wanted headphones I could run in and unfortunately these were kinda bug and would fall out. So I ended up returning them and going to wait until something else catches my attention.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Issa Comfort Issue

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hurts the ear canal, other than that great headphones.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great product.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones especially when on Sale. Perfect stocking stuffer.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Inefficient

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these in about Aug 2023, but one month later the left earbud completely stopped working. I’d moved to Europe, so I couldn’t get a return. By February both earbuds went out.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DONT BUY IT

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sucks it's the worst one ever I thought I made a good purchase I was wrong. It didn't last long and I can't even have a good conversation on the phone because it always cuts off, statics, the app for this earphones sucks as well.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves them! Bought them for her for Christmas, she uses them for work and loves all the features.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good usage with TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good earbuds which are used with my bluetooth television. Sony is always excellent quality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great gift

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My dad loves his earbuds! He is using them often to work on his car

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the Price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Earphones for your buck, sony does it again! Good quality and surprisingly they have good bass. I use them for the gym and they are excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jbl's to Sony's happy me to switch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So i switch my headphones from j b l to Sony's I use them for workout and riding my bike and it's super easy to connect to super loud

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just wish that they were a little bit smaller on the outside size

    I would recommend this to a friend