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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1211 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers often highlight the WF-C500 True Wireless In-Ear Headphones for their exceptional sound quality, long battery life, and comfortable fit. Many users are impressed with the high-quality audio experience and find the earbuds to be well worth their price. However, some users have experienced connectivity issues and concerns with volume levels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 1,211 reviews
  • Rated 4 out of 5 stars

    Its an OK earbud

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its an OK earbud. They make better ones but for the price i think its good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cute buds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cute earbuds. I can’t seem to figure out how to turn the volume up or down or accept calls.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buttons on the back are easy to push. Other then that great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Sony headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will hold the noise out and sounds good with music.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Faulty earbuds didn’t even last a month.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not even had these earbud for a month and already the right earbud is messing up. When in use it will stop playing music then start up again and keep doing this. Only the left earbud stays connected. The worst thing about this is looks like I will be stuck with these since the return period was only 15 days. Not enough time to really get a good feel for the product. The return policy should be longer then 15 days.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. I bought to use at work so I can listen to music and also talk hands free on calls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy and my father really enjoy this item. It was a great buy and I liked the price as well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It kinda loose on my ear but overall, a dope gadget.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sony WF-C500

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decently made. Not as nice as beats or Bose but for the cost not bad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Daughter Christmas present

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter is in love with them! She says they are way better than her last pair she had!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are nice, as always Sony makes quality products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift for Son

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what he needed so he could listen to his music, while everyone else wayched TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony Ear pods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product price vs value. Sound quality, connectivity. Ergonomics Style, comfort

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nater2244

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just haven't had a chance to try them out yet but I will like them

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    4

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony - WF-C500 True Wireless In-Ear Headphone - Black

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great budz

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ear buds. Can lay on a pillow without bother. Sound quality not as great as the apple ones but good enough

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great pickup

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony never dissapoints, got a great best buy discount and for the price nothing compares

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rewards program purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Discrete design and amazing performance bought with great discount from rewards program

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 1 out of 5 stars

    Broken in less then 3 months!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these headphones at FULL retail in October and now the charging case only blinks and refuses to charge my buds! Mind you I've been delicate with them and the case only stays at home but it still managed to fail! These headphones are also very limited in functionality, limited so much that even the case lacks a reset button! Steer clear of these headphones and buy something else, Sony has cut many corners on these headphones and their only redeeming quality is the battery life but these should only be worth $30.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy To operate

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are easy to operate. The instructions are detailed enough for me to make the ear phones work.

    I would recommend this to a friend