Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content
  • Front. Sony - WF-C500 True Wireless In-Ear Headphone - Black.
  • Angle. Sony - WF-C500 True Wireless In-Ear Headphone - Black.
  • Alt View 12. Sony - WF-C500 True Wireless In-Ear Headphone - Black.
  • Alt View 13. Sony - WF-C500 True Wireless In-Ear Headphone - Black.
  • Alt View 14. Sony - WF-C500 True Wireless In-Ear Headphone - Black.
  • Alt View 15. Sony - WF-C500 True Wireless In-Ear Headphone - Black.
  • WF-C500 Product Overview video 1 minutes 23 seconds
  • Sony WF-C500 Truly Wireless In-ear Headphones video 1 minutes 47 seconds

Sony - WF-C500 True Wireless In-Ear Headphone - Black

Model:
WFC500/B
SKU:
6479330
Highly rated by customers for:
Loading...

Customer reviews

Rating 4.4 out of 5 stars with 1211 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers often highlight the WF-C500 True Wireless In-Ear Headphones for their exceptional sound quality, long battery life, and comfortable fit. Many users are impressed with the high-quality audio experience and find the earbuds to be well worth their price. However, some users have experienced connectivity issues and concerns with volume levels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 1,211 reviews

  • Ok, but weird shape

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how it quickly tells you the charge level and that the charger has a led to indicate it's still charging. Sound is fine. I ended up returning because they hurt my ear. There is a wide base that was pressing against part of my ear. Best thing was that Best buy allowed me to return.

    No, I would not recommend this to a friend

  • Not as advertised

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not closing as good sounding as the comments I guess I'm also very particular with my earbuds but for the price so many way better options I'm still curious to see how the 300 sound but highly doubt I'll buy them I'm living the new galaxy buds pro 2

    No, I would not recommend this to a friend

  • Nice Sound

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like these. sound great! (this is here to meet text quota.)

    I would recommend this to a friend

  • Headphone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy the headphone from best buy store it is very nice headphone and every think in store very good

    I would recommend this to a friend

  • Normal

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Start to hurt ears if used for any length of time.

    This review is from Sony - WF-C500 True Wireless In-Ear Headphone - Green

    I would recommend this to a friend

  • Great sound

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves them.wears them at work.its loud in there but she clearly hears the music.

    I would recommend this to a friend

  • Broke within 2 weeks

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Things broke within 2 weeks left bud not charging/ registering, thankfully was able to return, On top of it the sound quality still left something more to be desired volume and quality wise.

    This review is from Sony - WF-C500 True Wireless In-Ear Headphone - Green

    No, I would not recommend this to a friend

  • Ear Phones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never used a pair before. Works like a charm. I would recommend the purchase.

    I would recommend this to a friend

  • Nice Earbuds

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my dad and he loves it. Overall, I am happy.

    I would recommend this to a friend

  • Great value

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value , they work just fine without the sound blocking found on the more expensive models

    This review is from Sony - WF-C500 True Wireless In-Ear Headphone - Green

    I would recommend this to a friend

  • Worth it!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. I would buy again. I use them when I ride my bike in one ear, pretty handy.

    This review is from Sony - WF-C500 True Wireless In-Ear Headphone - Green

    I would recommend this to a friend

  • Great earphones.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work well. My wife uses hers to listen to lessons on her cell phone.

    I would recommend this to a friend

  • Good

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for girl friend, who needed buds for the gym. Work great

    This review is from Sony - WF-C500 True Wireless In-Ear Headphone - Green

    I would recommend this to a friend

  • Only left bud worked

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these day before a trip as a birthday present for my girlfriend. Nice build quality. Case seems good. No issues connecting HOWEVER the charging cord they provide is literally 3” long - AND only the left one worked. Drove 45 mins to get these

    This review is from Sony - WF-C500 True Wireless In-Ear Headphone - Green

    No, I would not recommend this to a friend

  • Good Value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a good pair of wireless earphones. This one is reasonably affordable and works flawlessly.

    I would recommend this to a friend

  • Headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item works great. I love this items and I would recommend it.

    I would recommend this to a friend

  • Work well!

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed replacement Bluetooth headphones for my son. These are on sale. Work great!

    I would recommend this to a friend

  • Product for my friend.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product for my friend. He love this, he use every day.

    I would recommend this to a friend

  • Sony-WF-C500

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this brand it very good and also easy hearing

    I would recommend this to a friend

  • Great headphones

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them. Easy to ised i got them on sale for like $69. Easy to wear and the slind is amazing

    I would recommend this to a friend
Page 52, Showing 1,021-1,040 of 1,211 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.