Deals Worth GiftingShop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $19.99
Clearance
The comparable value price is $99.99

Customer reviews

Rating 4.4 out of 5 stars with 1210 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers often highlight the WF-C500 True Wireless In-Ear Headphones for their exceptional sound quality, long battery life, and comfortable fit. Many users are impressed with the high-quality audio experience and find the earbuds to be well worth their price. However, some users have experienced connectivity issues and concerns with volume levels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 1,210 reviews
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 4 out of 5 stars

    Excellent earbuds

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price these earbuds are excellent. The sound quality is great and the mic quality is decent. I also found the earbuds to be very comfortable and stay in place. A couple of things I thought could be better were the controls and the case is meh to me.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Very nice earbuds

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds produce fantastic sound for their price point. The battery lasts a solid 10 hours when charged fully.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Quality at an unbeatable price

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony keeps on surprising us with brilliant products. The quality of sound, connectivity, and pricing is unreal. My only suggestion is that they were smaller. However, still, the portability and convenience of use are excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    It's Sony. Very good.

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are really nice. The battery lasts a long time too. Nice sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Really nice for the price

    |
    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was always an airpods or beats kinda guy and never really explored any other options because i thought they’d all be lower quality. But i decided to give these a try and i wasn’t expecting them to be this good! I thought you had to spend over $200 to get good sounding earphones and I only paid about $80 for these on sale. I got the gsp plan for these too just in case they go out on me because I’d definitley want these babies again!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Sony ear pods

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these ear pods. Great sound and battery life is long.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Fit, Sound quality

    Rated 5 out of 5 stars

    not the greatest in the world but....

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, You read that correctly they are not the greatest earbuds ever. However. For the price they are the best pound for pound ear buds you can buy. The bass is there the sound quality is absolutely amazing. The fit is decent and the google assistant does work most of the time. All in all they are the greatest earbuds on earth for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit

    Rated 4 out of 5 stars

    Satisfied customer

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love. Super comfortable, tight fit, afor able and stylish.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Gift!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my boyfriend for a random Christmas present. He has had multiple other ear buds he uses at the gym and none of them seem to last, however, these are going strong. He LOVES them. Would definitely purchase again if the need ever arose because he raves about them in comparison to all the ones he has tried in the past, including Beats.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    THE BEST!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend these to any one who enjoys quality sound, and long battery life. The best!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Worth the money

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have a great sound. The charge one them is awesome also!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Great purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, great headphones. Easy to use, fit well, nice sound.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 5 out of 5 stars

    Sony wireless earbuds

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    for the price, cant beat em. reliable and battery life is great. good fit and dont fall out.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great value

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially was a little underwhelmed with sound quality, but after a couple days of burn-in and a little EQ with the app, super happy. Also own the WF 1000xm4's and there's not a huge difference in sound quality. They stay in my ears well during weight workouts and runs. Very comfortable due to light weight. Battery seems good.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 4 out of 5 stars

    Nice pair of Sony buds

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Real happy so far with these buds. Clear sound and fit in my ear really well. Only wish the bass was better. The app is easy to use, just not sure how much I'll use it. Battery life is really good. If you don't have the cash for higher end buds, give these a shot, you should be happy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Get the Warranty.

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are pretty darn good for the price. User friendliness and accessibility options are top of the line, even surpassing the likes of Apple. Quality is decent and the range feels far larger than what is stated in the specs. The only issue I have with these is that after a year of use I encountered something strange with one of the earbuds. I was listening to music when a weird echoing sound screeched through the speaker and has not gone away, even after updating the earbuds' software. There appears to be no fix for this issue, and it seems I am not alone in finding it. 5 Star product shot down by one major defect.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great earbuds!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are great! They do not slip out like many other brands, and the sound quality is excellent

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great earbuds for the price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these to use while I'm mowing the grass and doing other yardwork. They sound really good and are comfortable. I haven't tried running with them or anything like that yet, but I did shake my head back and forth a bit and they seemed to stay snugly in place. Battery life is really great, too, compared to some older cheaper ones I've tried.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I think these are the best headphones I've ever ow

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones. I have very rarely had a disappointing Sony product and these headphones are fantastic. I originally bought a pair for my wife and she liked them so I bought myself a pair too. I have had a lot of headphones over the years but these are definitely my favorite. I would have.no problem highly recommending these headphones to anyone. The sound is crisp and clean and they are easy to set up and use. Thumbs up from me.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Solid Pair

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Battery Life, Decent sound and comfortable,.

    I would recommend this to a friend