Customer Ratings & Reviews
- Model:
- WFC700N/B
- |
- SKU:
- 10783197
Customer reviews
Rating 4.3 out of 5 stars with 524 reviews
(524 customer reviews)Rating by feature
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Battery Life4.4
Rating 4.4 out of 5 stars
- Connectivity4.5
Rating 4.5 out of 5 stars
to a friend
Rated 5 out of 5 stars
Great for small ears
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got these from my fiancé cause I have tiny ears and they are some of the few earbuds that actually fit
This review is from Sony - WF-C700N Truly Wireless Noise Canceling In-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DelaneyG, We're truly pleased to hear it fits your ears perfectly and you like the ergonomic design and how much small, lightweight these headphones are even for small ears. Your assessment is spot on, focus on your music for as long as you like. These small, lightweight headphones have an ergonomic surface design for all-day comfort, even for smaller ears. The WF-C700N headphones combine a shape that perfectly matches the human ear with an ergonomic surface design for a more stable fit. We’ve designed the WF-C700N utilizing extensive ear shape data collated since introducing the world’s first in-ear headphones in 1982, as well as evaluation of the sensitivity of various types of ears, to ensure an ideal shape that is comfortable for many people. Thank you so much for choosing Sony! -Jess
Rated 4 out of 5 stars
perfect multiple device earbuds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.earbuds have great sound for music, but I have found them a little lacking for phone calls, and the option to connect to 2 devices is a bonus, so I can connect to my phone for music and computer for meetings without disconnecting.
This review is from Sony - WF-C700N Truly Wireless Noise Canceling In-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Clinton, Thank you for the positive review! We're very pleased to hear you like the great sound quality and multipoint connection feature of your Sony WFC700N. For low-volume issue during phone calls, please follow the troubleshooting steps on this link:
https://helpguide.sony.net/mdr/2968/v1/en/contents/TP1000780052.html
Hope this helps and thanks for choosing Sony! -Sam
Rated 3 out of 5 stars
Wireless earphones
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted only a year and a half and one of them quit working
This review is from Sony - WF-C700N Truly Wireless Noise Canceling In-Ear Headphones - Black
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Thank you for reaching out, DonnaS.
We're so sorry to hear that one of your WF-C700N earbuds stopped working after a year and a half. This is certainly not the reliable performance we aim to deliver, and we understand how frustrating this must be.
While the standard one-year warranty has expired, we still want to help you explore your options. We highly recommend contacting our support team directly. They can guide you through some troubleshooting steps and may be able to advise on a potential solution. You can reach them at this link: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones.
Thank you for your valuable feedback and for choosing Sony. We hope to get this resolved for you.
Best regards, Gus, Sony Social Media Team
Rated 5 out of 5 stars
Really good for hard work
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They last. Sadly i lost one but definitley going to replace these. Bass comes in clear, connection and adaption works very well, i do cnc machining and am often dumping hoppers or moving material and theyve stood the tests and trials that this job has thrown at them. 10/10 would reccomend for all kinds of work. Also worth it for the price, usually i dont spend over 30 on a bluetooth headset but, id be a fool not to say these are worth it.
This review is from Sony - WF-C700N Truly Wireless Noise Canceling In-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TokyoWeeps,
While we're delighted to hear you like everything about these earbud headphones, we're sorry to learn about what happened. Good know you are enjoying the superb sound quality and overall performance of the unit. Unfortunately, the earbuds and charging case are not available individually for the WF-C700N, WF-C500, or WF-XB700 models. For more information, please refer to this link: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-c700n/articles/00189241
Our WF-C700N noise canceling headphones, all-day comfort and immersive sound quality allow you to enjoy music anywhere. They have the Digital Sound Enhancement Engine (DSEE) and Sony’s unique driver which reproduce your music with authentic vocals and powerful bass. With Wind Noise Reduction Structure, these headphones your voice clearly, even on a windy day. Thank you for sharing your feedback! -Jess
Rated 4 out of 5 stars
pretty good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got these to replace my Beats earbuds that accidentally got into the laundry. They are good. I didn't know I needed to download an app, but once downloaded, they are working well.
This review is from Sony - WF-C700N Truly Wireless Noise Canceling In-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tiggs,
Thank you for the review and we're glad to hear that you like your new Sony headphones. We appreciate the positive feedback and thank you for choosing Sony!
-David
Rated 5 out of 5 stars
10/10
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.amazing for the gym! they dont fall off no matter how hard i run/ workout or how bad i sweat. it comes with extra rubber ear pieces so you can find the percent fit the noise cancellation is insane!!!
This review is from Sony - WF-C700N Truly Wireless Noise Canceling In-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AngelicaLepe,
Great! We're glad that you are enjoying the fit and noise canceling function of the headphones. Thank you for choosing Sony!
-Ralph
Rated 5 out of 5 stars
6 stars if i could
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My favorite and i Highly recommend this product...
This review is from Sony - WF-C700N Truly Wireless Noise Canceling In-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PynooshT, thanks for your 5-star rating! We're really happy to hear that the Sony - WF-C700N are your favorite and that you highly recommend them, that truly means a lot to us. These earbuds are designed to offer a wonderful experience with features like active noise cancellation, immersive, well-balanced sound, and a lightweight comfortable fit that's great for all-day wear. Thank you so much for sharing your experience and being part of the Sony family! Regards, -Dominick
Rated 5 out of 5 stars
GET YOU A PAIR!!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Accidentally had them in my pants and put them in the washer and dryer and still worked when i used them the next morning for work
This review is from Sony - WF-C700N Truly Wireless Noise Canceling In-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MatthewB,
Thank you for the 5-star rating! We're glad to hear that you like the headphones. Thank you for choosing Sony!
-David
Rated 5 out of 5 stars
Great Sound!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound quality and noise cancelling system is amazing.
This review is from Sony - WF-C700N Truly Wireless Noise Canceling In-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bigguy,
Thanks for the 5-star rating! We're pleased to hear you're enjoying the WFC700N and their noise cancelling feature! We hope you have amazing moments with them.
Thanks for choosing Sony.
-Eliab
Rated 5 out of 5 stars
Head phones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They worknreally well and i love the noise cancellation.
This review is from Sony - WF-C700N Truly Wireless Noise Canceling In-Ear Headphones - Black
I would recommend this to a friendRated 2 out of 5 stars
Would not recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Probably closer to one star...The most frustrating buds I've ever owned. They will not stay in place no matter the tip combination. Leading to the next problem, which is the enormous control buttons. While having to constantly adjust and re-insert the buds there is not enough real-estate on the buds so I am constantly creating skips, pauses etc. The sound and battery are decent, (if you're not moving around) otherwise these things are the pits.
This review is from Sony - WF-C700N Truly Wireless Noise Canceling In-Ear Headphones - Black
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi RichardM, thank you for taking the time to share your feedback regarding the WF-C700N earbuds. We sincerely apologize for the frustration you've experienced with their fit and the control buttons.
To enhance your experience, we recommend considering earbud supporters or wings, which can provide additional stability and help keep the earbuds securely in your ears. We appreciate your insights on the sound and battery performance, and we are committed to continuously improving our products.
Thank you for being a valued Sony customer and for letting us know about this issue.
Best regards,
Estefany
Rated 5 out of 5 stars
My Favorite Earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I knew these earbuds were going to be great based on the performance of the previous model, WF-C500. I have a few of those that have served me well. The new version blows the older model out of the water. The sound is phenomenal, battery life is great, and most importantly - comfortable. I am an earbud hoarder and always have several pairs, so I eagerly await getting my second pair of these. Truly just excellent.
This review is from Sony - WF-C700N Truly Wireless Noise Canceling In-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hello gigaheart,
Thank you for your purchase and for being a long time Sony user. We're glad that you like the sound quality, battery life and comfortability of our Sony WFC700N. Our WFC700N noise canceling headphones, all-day comfort and immersive sound quality allow you to enjoy music anywhere. They have the Digital Sound Enhancement Engine (DSEE) and Sony’s unique driver which reproduce your music with authentic vocals and powerful bass. With Wind Noise Reduction Structure, these headphones your voice clearly, even on a windy day. Thank you for choosing Sony! - Marco
Rated 4 out of 5 stars
Great sound
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They’re alright they have great sound and everything but they just fall out of your ears too often for them to be an everyday use. The wireless Bluetooth earbuds are hard to perfect but these are pretty good.
This review is from Sony - WF-C700N Truly Wireless Noise Canceling In-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hello CodyS,
Thank you for sharing your experience and feedback. This will help us improve our future products. While we are happy that you like our WFC700N, we sorry to hear that you are having some concerns with it. Please allow us to help. The earbuds might not have the right rubber tip and not snuggly fit your ears, that is why they fall off often.
You may try these steps and to help you achieve good sound quality, effective noise canceling or good call performance.
- Change the earbud tips to ones that fit more snugly in your ears. When changing the earbud tips, try the earbud tip sizes in order from the larger ones to the smaller ones. The most suitable size of the earbud tips for left and right ears may be different.
- Check that you are wearing the headset properly in your ears. Wear the headset so that the earbud tip is comfortably situated as deep in the ear canal as possible.
Full details in this link:
https://helpguide.sony.net/mdr/2968/v1/en/contents/TP1000781968.html
Here are some helpful links for Bluetooth concerns that you can check:
How to make a wireless connection to Bluetooth devices.
https://helpguide.sony.net/mdr/2968/v1/en/contents/TP1000780580.html
Unable to make a Bluetooth connection.
https://helpguide.sony.net/mdr/2968/v1/en/contents/TP1000779975.html
I hope this helps and if you need further assistance, email the below information to socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
BBY Username:
Telephone Number:
Additional Information regarding your experience with the WFC700N:
Regards,
Marco
Rated 5 out of 5 stars
Favorite EarPods
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these over my AirPods and was totally pleased with the sound quality and functionality.
This review is from Sony - WF-C700N Truly Wireless Noise Canceling In-Ear Headphones - Black
I would recommend this to a friendRated 5 out of 5 stars
Elite Headphones
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.By far my favorite headphones! I’ve been through more headphone the average person and I will never use any other ones anymore.
This review is from Sony - WF-C700N Truly Wireless Noise Canceling In-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SarahS, Thanks for the 5-star rating! We're glad you like your new headphones. Enjoy and thanks for choosing Sony. -Craig
Rated 5 out of 5 stars
Surprisingly good sound and comfort ANC.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My sony XM4 earbuds stopped holding a change and got tired of buying premium earbuds for work. Switched to these bc they were cheap at $99. Boy was a i surprised at the noise canceling and sound on these. Love wearing these at work to listen to music, ignore customers and talk on the phone.
This review is from Sony - WF-C700N Truly Wireless Noise Canceling In-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Davidb910, Awesome! We are glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl
Rated 5 out of 5 stars
Excellent sound quality.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality sound. I usually go with JBL and that brand is wonderful, but for a change I went with these Sony headphones. The sound is more to my liking, a bit more highs and a little more on the low frequencies. I would recommend these if they fit your price range. Hopefully you are as happy as I am with the set.
This review is from Sony - WF-C700N Truly Wireless Noise Canceling In-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DavidK, You've made an excellent choice! We're so pleased to hear you like the overall sound quality of the Sony WFC700N. We appreciate the recommendation and thanks for choosing Sony! -Sam
Rated 5 out of 5 stars
Highly Recommended
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these buds! You can wear them all day, they are so comfortable. Tap the left bud for noise cancelling. When you turn off noise cancelling its like HD hearing.!!!really worth it, connects to my TV/phone/ipad... i wear them so much I dropped one in the toilet and it still works great:)
This review is from Sony - WF-C700N Truly Wireless Noise Canceling In-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Keith,
That's awesome! We're glad that you are comfortably listening to your favorite music with our Sony WFC700N Headphone. Also, it's nice to know that you can easily connect it to your devices even to your TV. Even with just one piece, you can still use your C700N. Thank you for choosing Sony! - Marco
Rated 4 out of 5 stars
Recommended
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They sound good and last for a good while, the app could be better but does the trick.
This review is from Sony - WF-C700N Truly Wireless Noise Canceling In-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Aiden, Awesome! Thank you so much for your feedback! We are glad to hear that you are enjoying the sound quality of your new WFC700N! Thank you for choosing Sony! -Carl
Rated 5 out of 5 stars
Love these
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So comfortable i sleep with them in. Sound quality is fantastic and battery life is amazing
This review is from Sony - WF-C700N Truly Wireless Noise Canceling In-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hello AaronI,
We’re so glad to hear that you’re enjoying your Sony WF-C700N ! We're thrilled to hear that you find our earbuds so comfortable that you can sleep with them in, and that you appreciate the fantastic sound quality and amazing battery life. Your satisfaction is our top priority, and it's wonderful to know that our products are meeting your expectations. Thank you for choosing Sony! -Fred


















