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Customer Ratings & Reviews

Your price for this item is $89.99
The comparable value price is $119.99

Customer reviews

Rating 4.3 out of 5 stars with 790 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

84%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 790 reviews
  • Rated 5 out of 5 stars

    Good sound quality and great price.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always loved Sony products. For the price and quality and output I will definitely recommend. Pros Battery life is excellent. Way better than the Beats that I paid over $100 for. Sound quality the Bass and ability to customize via an app is a huge plus. Con Initial Bluetooth set up is a hassle but maybe it’s me. Had a hard time connecting it the first time to my iPhone but after it was a breeze going forward.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lebarone, we're glad you like our product. We appreciate your feedback regarding the Bluetooth connectivity of your Sony unit. You can find this link helpful when pairing and connecting this earbuds to an iphone:

      https://helpguide.sony.net/mdr/2968/v1/en/contents/TP1000779840.html?search=iphone

      If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:

      Thanks for choosing Sony. ~Earl Sony_US

  • Rated 3 out of 5 stars

    Written Directions Please!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds is excellent. But for a first time ear bud user its extremely irritating that you dont include simple written directions on how to use the buttons. Do you want new buyers or not? After a week I'm still trying to figure out how to use the buttons. Maybe I'll return then for a refund.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi iPadWins, Thank you for the feedback on your experience with your WFC700N. We're glad that you like the excellent sound this unit delivers. And we're sorry to hear that you were unable to find the instructions on how to use the buttons on the earbuds. Directions on how to use the earbuds can be found on the included user manual and you can also download it for our support website at https://www.sony.com/electronics/support/. But I would suggest you click on this link to know the various operations of each button of the earbuds and how to use them: https://helpguide.sony.net/mdr/2968/v1/en/contents/TP1000941040.html
      Hope this helps!
      For further assistance, please contact our product support team via phone call or chat through this link: https://us.esupport.sony.com/support/s/service?language=en_US.

      Whether you are listening to music, in an online class or working from home, the WFC700N will deliver high-quality sound performance. Cancel out background noise with Noise Sensor Technology or use the Ambient Sound Mode to stay connected to your natural surroundings. Adjust ambient sound with the Sony | Headphones Connect app to control your listening experience. Focus on your music for as long as you like. These small, lightweight headphones have an ergonomic surface design for all-day comfort, even for smaller ears. Thank you for choosing Sony! -Sam Sony_US

  • Rated 4 out of 5 stars

    Really great for the price.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great id say even better than the next gen 100%.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DansoW, thank you so much for your feedback! It brings us great joy to hear that you find the WF-C700N to be such an impressive product.
      Designed with advanced noise-canceling technology and a comfortable fit, these earbuds are crafted to enhance your listening experience.

      Thanks for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Awesome they work good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great and feel good to the ear I do recommend these to anyone who buys them

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello ERICG,

      Thank you for choosing Sony!

      We’re thrilled to hear that you’re enjoying your WFC700N earbuds! It’s wonderful to know that you appreciate the excellent sound quality and find them comfortable to wear. Thank you for your recommendation; your support truly means the world to us!

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound you get with these for the price is unmatched definitely give them a try, very comfortable, sick colors that dont get lost as easy, 10/10

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dons6113, Perfect! We're glad you like the exceptional sound quality, comfortable fit, and vibrant colors of your Sony WF-C700N. Our WF-C700N noise canceling headphones, all-day comfort and immersive sound quality allow you to enjoy music anywhere. They have the Digital Sound Enhancement Engine (DSEE) and Sony’s unique driver which reproduces your music with authentic vocals and powerful bass. With Wind Noise Reduction Structure, these headphones your voice clearly, even on a windy day. Thanks for choosing Sony! -Sam Sony_US

  • Rated 4 out of 5 stars

    Good earbuds (I think)

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not a fan of any earbuds but needed some for practical reasons. I have Sony XM1000's and since I like those, I chose these earbuds. I have nothing to compare them to but the sound quality is good and noise cancellation seems ok but is not nearly as good as over the ear headphones. I guess I would recommend buying these.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rudy, We are glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl Sony_US

  • Rated 4 out of 5 stars

    Decent ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do a pretty good job , since the price was “ middle of the road “ they are a good buy . Only had them for 2 weeks so hopefully they preform well for many weeks to come .

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi craig, Awesome! Thank you so much for your feedback! We are glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl Sony_US

  • Rated 3 out of 5 stars

    Nice earbuds not what was expect but good overall.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life was ok. Sound quality was pretty good. You have to download a secondary app to connect to bluetooth and access the other features. The sound aware is a cool concept but needs some refining. For the price i was hoping for more but now a days this seems to be the price point for mid range bluetooth.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Could be better

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved these headphones but having it for a couple of months now it been disappointing on connecting level sometimes it won’t connect to my phone it be acting funny

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi cozy,

      Thanks for sharing your review and experience with the WFC700N. It's unfortunate that you are experiencing connectivity issues with the headphones. For optimum performance, make sure that the software version of the headphones is up-to-date (via Sony Sound Connect app).

      Using the Sony app, you can set the sound quality mode to "Priority on stable connection”. Sound may easily skip frequently depending on how the headset units are worn. Wearing the left and right headset units with the antenna parts facing away from the ears may improve the condition. Bluetooth communications may be disabled, or noise or audio dropout may occur under the following conditions:

      -When there is a human body between the headset and the Bluetooth device. In this case, moving the Bluetooth device closer to the antenna of the headset may improve the Bluetooth communications.
      -When there is an obstacle, such as metal or a wall, between the headset and the Bluetooth device.
      -In places with wireless LAN, where a microwave oven is used, electromagnetic waves are generated, etc.
      -Where there are other wireless communication audio devices or other people nearby, such as in train station premises or on a crowded train.

      Resetting and initializing the headset may also help resolve those issues. Please refer to the steps on these links:

      https://helpguide.sony.net/mdr/2968/v1/en/contents/TP1000783924.html
      https://helpguide.sony.net/mdr/2968/v1/en/contents/TP1000783925.html

      Hope this helps. If still not resolved or you need further assistance, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Or contact our product support team via phone call or chat through this link:
      https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    10/10 Recommend

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had Beats, AirPods, and AirPod Pros none of which even begin to meet the standard of these headphones. Definitely 10/10 recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CHCA,
      Thank you for sharing your wonderful feedback! We are delighted to hear that our Sony WFC700N Headphone tops all your previous headphones. Block out the world with the WF-C700N noise canceling truly wireless earbuds. Indulge in hands-free calling and exceptional sound quality for a superior audio experience. Cancel out background noise with Noise Sensor Technology or use the Ambient Sound Mode to stay connected to your natural surroundings. With an IPX4 sweatproof rating and up to 15 hours battery life, you can take these earphones with you anywhere for long jogs, workouts in the gym, or lengthy commutes. Crafted for all-day comfort with lightweight materials and an ergonomic design. Thank you for choosing Sony and for your recommendation! - Marco Sony_US

  • Rated 5 out of 5 stars

    Great Ear Buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very comfortable to wear & it makes it very easy to hear people and/or listen to things on them

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello ShellyA,
      That's awesome! It's nice to hear that you were able to listen to your favorite music comfortably and take or make calls without any issues. Thank you for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    Bought for a trip to the bahamas.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 pairs of these for a trip to the bahamas for my wife and myself. They are great. I used them on the airplane while watching movies on my tablet. They block the outside noise very well. I use them while working in the yard as well. Even with heavy yard work and sweat they still work great and sound fine. Cuts the sound of the chainsaw as well. With the app through the playstore , you can setup the buttons customize them to your liking. For what they cost i think they are a great item and I would recommend them to anyone.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JamesC, Thank you for this fantastic review of your WF-C700N. We're really glad you love the great noise cancellation, exceptional sound quality, and you are utilizing the different customizations and built-in equalizer on the Sony Headphones Connect app. It sounds like we hit the mark with the WF-C700N. Block out the world with the WF-C700N noise canceling truly wireless earbuds. Indulge in exceptional sound quality for a superior audio experience. Cancel out background noise with Noise Sensor Technology or use the Ambient Sound Mode to stay connected to your natural surroundings. With an IPX4 sweatproof rating and up to 15 hours battery life, you can take these earphones with you anywhere for long jogs, workouts in the gym, or lengthy commutes. Crafted for all-day comfort with lightweight materials and an ergonomic design. Thank you so much for choosing Sony! -Jess Sony_US

  • Rated 4 out of 5 stars

    Good buy for the money.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used these now for almost a month and I am fairly impressed at the sound quality for the money. I bought these to replace some Samsung Galaxy buds and I think these sound significantly better. The trade off is the noise cancelling is not as great or as effective. Given the price difference and the much more usable phone app in the end I would go with these again over the galaxy buds.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Luap, We regret to hear you are having noise canceling issues with your headphones. We’d love to help you troubleshoot your problem. If the size of the earbud tips does not match the size of your ear canals or the headset is not worn properly in your ears, you may not obtain the correct sound qualities, noise canceling effects, or call performance.
      If any of this is the case, try the following.
      -Change the earbud tips to ones that fit more snugly in your ears. When changing the earbud tips, try the earbud tip sizes in order from the larger ones to the smaller ones. The most suitable size of the earbud tips for left and right ears may be different.
      -Check that you are wearing the headset properly in your ears. Wear the headset so that the earbud tip is comfortably situated as deep in the ear canal as possible.
      -When the Adaptive Sound Control on the Sony Headphones Connect app is turned on, the wearer's actions, like walking or running, are detected. The noise canceling function is automatically adjusted and the Ambient Sound Mode may be activated according to these actions.
      To make the most of the noise canceling function, turn off the Adaptive Sound Control, and try to turn on the noise canceling function manually when you need it.

      You may also refer to this link for additional troubleshooting steps to isolate and fix this issue: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-c700n/articles/00293258

      Despite your concerns, we're happy that you appreciate most of the features, especially the incredible audio and different customizations on the Sony Headphones Connect app that is also noteworthy. Our WF-C700N noise canceling headphones, all-day comfort and immersive sound quality allow you to enjoy music anywhere. They have the Digital Sound Enhancement Engine (DSEE) and Sony’s unique driver which reproduce your music with authentic vocals and powerful bass. With Wind Noise Reduction Structure, these headphones your voice clearly, even on a windy day. Thank you for your purchase and for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Great alternative to Airpods

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to buy these after losing my Airpods, and they didn’t disappoint. Audio quality is good, the fit is great, and they come with multiple interchangeable tips for different size ears. I go to the gym a lot and these stay in place during my workouts without me needing to adjust them all the time. If you’re looking for a good mid-range pair of wireless earbuds, these are a great option.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      HI Nick, We're glad that you're enjoying your WF-C700N Truly Wireless Noise Canceling In-Ear Headphones. Thank you for choosing Sony. Erin Sony_US

  • Rated 4 out of 5 stars

    Sony in-ear headphones.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones themselves work great. They cancel out noise well and have great sound quality. The battery life is more than adequate. The reason that I'm giving 4 stars is that the app associated with it isn't very intuitive, making it not really worth downloading, checking on it, or trying to use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JosephW, We are glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Gets the job done

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work as expected for the price point. 2 items to be aware of: - can easily fall out of place if not fitted correctly for your ear - unexpectedly and randomly picks up some ambient noise outside the conversation (e.g yard tools, music)

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GoodEnough,
      Thank you for your honest feedback on the WF-C700N earbuds! We're glad to hear they meet your expectations for their price point. Your notes on fit and occasional ambient noise pickup are helpful insights—we recommend experimenting with the included ear tips for a more secure fit. We hope you continue to enjoy their performance! Thank you for choosing Sony! -Maria Sony_US

  • Rated 4 out of 5 stars

    Good but heavy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the sound and noise canceling. They are a little on the heavy size for me.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NewTV, Awesome! We're very happy to hear you like the great sound and noise cancellation of your Sony WFC700N. We have noted your input about the weight of the unit and will be sure to forward this feedback to the appropriate department. The WF-C700N headphones with Noise Cancelling, all-day comfort and immersive sound quality allow you to enjoy music anywhere. With long-lasting battery life, IPX4 water resistance and smart features, these headphones are made for everyday life. And with Wind Noise Reduction Structure the WF-C700N delivers your voice clearly, even on a windy day. Thanks for choosing Sony! -Sam Sony_US

  • Best Buy Employee

    Rated 5 out of 5 stars

    Best Bang for your Buck

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise cancelling and pass through is acceptable for the price, sound quality is really good for the price. If you are cross shopping this and wf c500 this is 100% worth it. Comfort is also very good with 3 different size ear tips and they stay in my ear well. These would not be the best for running though as there is a little presure in your ear with the eartips and can have a “banging” sound with every step. Battery indicator also seems to go from staying at 100% until its almost dead so the indicator doesnt seem to be accurate in the app, not a deal breaker though.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Joey,

      Thank you for telling us about your experience with your WF-C700N headphones. It's good to hear you like your new WF-C700N and you are enjoying its incredible audio and noise canceling feature. We're also glad that you appreciate the provided assortment of earbud tips in various sizes to ensure there is a great fit for all ear sizes and an optimal noise-canceling experience. The difference in the rate of battery consumption between the left and right side becomes noticeable when set a touch sensor function, such as the Google Assistant or Amazon Alexa voice assistant features, using the Sony | Headphones Connect app.

      Block out the world with the WF-C700N noise canceling truly wireless earbuds. Indulge in hands-free calling and exceptional sound quality for a superior audio experience. Cancel out background noise with Noise Sensor Technology or use the Ambient Sound Mode to stay connected to your natural surroundings. With an IPX4 sweatproof rating and up to 15 hours battery life, you can take these earphones with you anywhere for long jogs, workouts in the gym, or lengthy commutes. Crafted for all-day comfort with lightweight materials and an ergonomic design. Thank you for your purchase and for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    What you expect from Sony

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality. Battery life is about 10 hours for me before I need to put the earbuds back into the case. Then they can get another 8-10 hours before recharging. Excellent nose cancelling. The feature allowing nearby voices to bypass the noise cancellation works pretty well. Some cool active sound features when using with the app. Overall, very impressed for an inexpensive set

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi aclloyd7013, Great! We're thrilled to hear that you are enjoying your new headphones. The WF-C700N headphones with Noise Cancelling, all-day comfort and immersive sound quality allow you to enjoy music anywhere. Cancel out background noise with Noise Sensor Technology or use the Ambient Sound Mode to stay connected to your natural surroundings. Adjust ambient sound with the Sony | Headphones Connect app to control your listening experience. Thank you for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    SONY C700

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were gift, and they are crystal clear. 10/10 recommended. Especially if youre someone that likes to listen to music in your in-between activities.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DocRamos,
      Thank you so much for your fantastic feedback! We're thrilled to hear that you're enjoying the WFC700N and that they’re delivering such clear sound quality for your music. Your recommendation means a lot to us.

      Thanks for choosing Sony!
      Best regards,
      - Stephanie Sony_US