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Customer Ratings & Reviews

Your price for this item is $89.99
The comparable value price is $119.99

Customer reviews

Rating 4.3 out of 5 stars with 527 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

83%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 527 reviews
  • Rated 5 out of 5 stars

    Really good for hard work

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They last. Sadly i lost one but definitley going to replace these. Bass comes in clear, connection and adaption works very well, i do cnc machining and am often dumping hoppers or moving material and theyve stood the tests and trials that this job has thrown at them. 10/10 would reccomend for all kinds of work. Also worth it for the price, usually i dont spend over 30 on a bluetooth headset but, id be a fool not to say these are worth it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TokyoWeeps,

      While we're delighted to hear you like everything about these earbud headphones, we're sorry to learn about what happened. Good know you are enjoying the superb sound quality and overall performance of the unit. Unfortunately, the earbuds and charging case are not available individually for the WF-C700N, WF-C500, or WF-XB700 models. For more information, please refer to this link: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-c700n/articles/00189241

      Our WF-C700N noise canceling headphones, all-day comfort and immersive sound quality allow you to enjoy music anywhere. They have the Digital Sound Enhancement Engine (DSEE) and Sony’s unique driver which reproduce your music with authentic vocals and powerful bass. With Wind Noise Reduction Structure, these headphones your voice clearly, even on a windy day. Thank you for sharing your feedback! -Jess Sony_US

  • Rated 4 out of 5 stars

    perfect multiple device earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    earbuds have great sound for music, but I have found them a little lacking for phone calls, and the option to connect to 2 devices is a bonus, so I can connect to my phone for music and computer for meetings without disconnecting.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Clinton, Thank you for the positive review! We're very pleased to hear you like the great sound quality and multipoint connection feature of your Sony WFC700N. For low-volume issue during phone calls, please follow the troubleshooting steps on this link:

      https://helpguide.sony.net/mdr/2968/v1/en/contents/TP1000780052.html

      Hope this helps and thanks for choosing Sony! -Sam Sony_US

  • Rated 4 out of 5 stars

    pretty good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these to replace my Beats earbuds that accidentally got into the laundry. They are good. I didn't know I needed to download an app, but once downloaded, they are working well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tiggs,

      Thank you for the review and we're glad to hear that you like your new Sony headphones. We appreciate the positive feedback and thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    My Favorite Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I knew these earbuds were going to be great based on the performance of the previous model, WF-C500. I have a few of those that have served me well. The new version blows the older model out of the water. The sound is phenomenal, battery life is great, and most importantly - comfortable. I am an earbud hoarder and always have several pairs, so I eagerly await getting my second pair of these. Truly just excellent.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello gigaheart,
      Thank you for your purchase and for being a long time Sony user. We're glad that you like the sound quality, battery life and comfortability of our Sony WFC700N. Our WFC700N noise canceling headphones, all-day comfort and immersive sound quality allow you to enjoy music anywhere. They have the Digital Sound Enhancement Engine (DSEE) and Sony’s unique driver which reproduce your music with authentic vocals and powerful bass. With Wind Noise Reduction Structure, these headphones your voice clearly, even on a windy day. Thank you for choosing Sony! - Marco Sony_US

  • Rated 4 out of 5 stars

    Great sound

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re alright they have great sound and everything but they just fall out of your ears too often for them to be an everyday use. The wireless Bluetooth earbuds are hard to perfect but these are pretty good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello CodyS,
      Thank you for sharing your experience and feedback. This will help us improve our future products. While we are happy that you like our WFC700N, we sorry to hear that you are having some concerns with it. Please allow us to help. The earbuds might not have the right rubber tip and not snuggly fit your ears, that is why they fall off often.

      You may try these steps and to help you achieve good sound quality, effective noise canceling or good call performance.
      - Change the earbud tips to ones that fit more snugly in your ears. When changing the earbud tips, try the earbud tip sizes in order from the larger ones to the smaller ones. The most suitable size of the earbud tips for left and right ears may be different.
      - Check that you are wearing the headset properly in your ears. Wear the headset so that the earbud tip is comfortably situated as deep in the ear canal as possible.

      Full details in this link:
      https://helpguide.sony.net/mdr/2968/v1/en/contents/TP1000781968.html

      Here are some helpful links for Bluetooth concerns that you can check:
      How to make a wireless connection to Bluetooth devices.
      https://helpguide.sony.net/mdr/2968/v1/en/contents/TP1000780580.html

      Unable to make a Bluetooth connection.
      https://helpguide.sony.net/mdr/2968/v1/en/contents/TP1000779975.html

      I hope this helps and if you need further assistance, email the below information to socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      BBY Username:
      Telephone Number:
      Additional Information regarding your experience with the WFC700N:


      Regards,
      Marco Sony_US

  • Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing for the gym! they dont fall off no matter how hard i run/ workout or how bad i sweat. it comes with extra rubber ear pieces so you can find the percent fit the noise cancellation is insane!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AngelicaLepe,

      Great! We're glad that you are enjoying the fit and noise canceling function of the headphones. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Great noise canceling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise canceling worked great on an airplane with crying babies.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user332726,

      Thanks for the 5-star rating! We couldn't be happier to hear they're delivering great experiences! Their noise cancelling feature definitely stands out! We hope you keep enjoying them during your trips!
      Thanks for choosing Sony.
      -Eliab Sony_US

  • Rated 5 out of 5 stars

    Excellent Headphones

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones!! Great noise cancelling! I use them when I mow, reduces the mower noise.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DonaldL,
      Thank you so much for your enthusiastic feedback! We're thrilled to hear that you're enjoying the WFC700N headphones and that the noise-canceling feature is making your mowing experience more pleasant. It's wonderful to know that our headphones are serving you well in such a practical way.

      Thanks for choosing Sony!
      Best regards,
      - Stephanie Sony_US

  • Rated 5 out of 5 stars

    Excellent sound quality.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality sound. I usually go with JBL and that brand is wonderful, but for a change I went with these Sony headphones. The sound is more to my liking, a bit more highs and a little more on the low frequencies. I would recommend these if they fit your price range. Hopefully you are as happy as I am with the set.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DavidK, You've made an excellent choice! We're so pleased to hear you like the overall sound quality of the Sony WFC700N. We appreciate the recommendation and thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Surprisingly good sound and comfort ANC.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sony XM4 earbuds stopped holding a change and got tired of buying premium earbuds for work. Switched to these bc they were cheap at $99. Boy was a i surprised at the noise canceling and sound on these. Love wearing these at work to listen to music, ignore customers and talk on the phone.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Davidb910, Awesome! We are glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Cool

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All good, tiny fit in pockets and unique design not like everyone else wearing airpods

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Guapo,

      Thanks for the comment and for the great review! We are delighted to hear that you are enjoying your Sony Earphones. The WF-C700N combine a shape that perfectly matches the human ear with an ergonomic surface design for a more stable fit and it really stands out from other earphones!

      Thank you for choosing Sony, have a fantastic day!
      -DiegoV Sony_US

  • Rated 5 out of 5 stars

    Highly Recommended

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these buds! You can wear them all day, they are so comfortable. Tap the left bud for noise cancelling. When you turn off noise cancelling its like HD hearing.!!!really worth it, connects to my TV/phone/ipad... i wear them so much I dropped one in the toilet and it still works great:)

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Keith,
      That's awesome! We're glad that you are comfortably listening to your favorite music with our Sony WFC700N Headphone. Also, it's nice to know that you can easily connect it to your devices even to your TV. Even with just one piece, you can still use your C700N. Thank you for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    GET YOU A PAIR!!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accidentally had them in my pants and put them in the washer and dryer and still worked when i used them the next morning for work

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MatthewB,

      Thank you for the 5-star rating! We're glad to hear that you like the headphones. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Elite Headphones

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far my favorite headphones! I’ve been through more headphone the average person and I will never use any other ones anymore.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SarahS, Thanks for the 5-star rating! We're glad you like your new headphones. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Rated 4 out of 5 stars

    Quality for fair price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality buds for fair price. The sound quality and noise cancellation are above average. Both buds emit sounds when on a call which is another plus. One downside is they can come out of ear easily when sweating and running. Otherwise great product

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Anthony,

      We're happy that you like most of the features of your WF-C700N, especially the incredible audio quality and noise cancellation. We're sorry you've been running into some problems and they fall out off your ears when running and sweating. The WF-C700N comes with different sizes of earbud tips to ensure there is a great fit for all ear sizes. Please use the right size according to the size of your ears. When wearing them, please gently pull up on the top of your ears, put the earbud tips in your ear canal, and then twist the earbuds into place. This makes sure the earbuds are firmly in the ear canal.

      For more details on how to wear the earbuds, please check this help guide link: https://helpguide.sony.net/mdr/2968/v1/en/contents/TP1000778771.html

      Our WF-C700N noise canceling headphones, all-day comfort and immersive sound quality allow you to enjoy music anywhere. They have the Digital Sound Enhancement Engine (DSEE) and Sony’s unique driver which reproduce your music with authentic vocals and powerful bass. With Wind Noise Reduction Structure, these headphones your voice clearly, even on a windy day. Thanks for sharing your feedback. -Jess Sony_US

  • Rated 2 out of 5 stars

    It was ok while it lasted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted for 9 months, then stopped connecting to the devices. I know there is a year warranty, but I don’t even want to bother. Honestly I am quite disappointed with the quality.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your feedback, Amarosan.

      We are truly sorry and disappointed to hear that your WF-C700N earbuds stopped connecting after only nine months of use, and we sincerely apologize for this frustrating experience. We understand that this is unacceptable for a Sony product, and we regret that the quality has not met your expectations.

      We know you mentioned not wanting to bother with the warranty, but we strongly encourage you to reconsider. Since you are within the one-year warranty period, this issue is covered, and we want to ensure you get a working replacement. Often, a simple Reset or Initialize procedure (which deletes pairing data and restores factory settings) can resolve sudden connection failures without needing a repair.

      To quickly resolve this issue and get you back to enjoying your earbuds:

      Please contact our support team directly at https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones

      Our specialists can walk you through the quick troubleshooting steps and, if those fail, they will handle the warranty exchange process for you right away.

      We take your satisfaction and feedback on quality seriously and hope to restore your faith in the product and in Sony.

      Best regards, Gus, Sony Social Media Team sony-global

  • Best Buy Employee

    Rated 4 out of 5 stars

    Recommended

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound good and last for a good while, the app could be better but does the trick.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Aiden, Awesome! Thank you so much for your feedback! We are glad to hear that you are enjoying the sound quality of your new WFC700N! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Sony Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Easy connection to my daughters iPhone

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RichL, Excellent choice! We are glad to hear that you are enjoying your new WF-C700N! Cancel out background noise with Noise Sensor Technology or use the Ambient Sound Mode to stay connected to your natural surroundings. Adjust ambient sound with the Sony | Headphones Connect app to control your listening experience. Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    6 stars if i could

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite and i Highly recommend this product...

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PynooshT, thanks for your 5-star rating! We're really happy to hear that the Sony - WF-C700N are your favorite and that you highly recommend them, that truly means a lot to us. These earbuds are designed to offer a wonderful experience with features like active noise cancellation, immersive, well-balanced sound, and a lightweight comfortable fit that's great for all-day wear. Thank you so much for sharing your experience and being part of the Sony family! Regards, -Dominick Sony_US

  • Rated 5 out of 5 stars

    Favorite EarPods

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these over my AirPods and was totally pleased with the sound quality and functionality.

    I would recommend this to a friend