Customer Ratings & Reviews
- Model:
- WFC700N/B
- |
- SKU:
- 12017303
Customer reviews
Rating 4.3 out of 5 stars with 527 reviews
(527 customer reviews)Rating by feature
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Battery Life4.4
Rating 4.4 out of 5 stars
- Connectivity4.5
Rating 4.5 out of 5 stars
to a friend
Rated 5 out of 5 stars
Great Sound!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound quality and noise cancelling system is amazing.
This review is from Sony - WF-C700N Truly Wireless Noise Canceling In-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bigguy,
Thanks for the 5-star rating! We're pleased to hear you're enjoying the WFC700N and their noise cancelling feature! We hope you have amazing moments with them.
Thanks for choosing Sony.
-Eliab
Rated 5 out of 5 stars
Grab these ! Super awesome sounding buds .
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hands down excellent Pair of buds, I came from Samsung buds and these blow them out of the water. The Sound is fantastic, the bass is there and thumps. Grab these and you won't be disappointed. I'm very Particular about sound quality. The only thing is the Ambient sound could be a little clearer but its not a deal breaker .
This review is from Sony - WF-C700N Truly Wireless Noise Canceling In-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DickSuave, Thank you so much for the 5-star rating! We are glad to hear that you are happy with your new headphones! Cancel out background noise with Noise Sensor Technology or use the Ambient Sound Mode to stay connected to your natural surroundings. Adjust ambient sound with the Sony | Headphones Connect app to control your listening experience. Thank you for choosing Sony! -Carl
Rated 5 out of 5 stars
Head phones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They worknreally well and i love the noise cancellation.
This review is from Sony - WF-C700N Truly Wireless Noise Canceling In-Ear Headphones - Black
I would recommend this to a friendRated 4 out of 5 stars
Good set of earbuds for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall this is a great set of ear buds. I was a little disappointed with the sound quality.
This review is from Sony - WF-C700N Truly Wireless Noise Canceling In-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MichaelD, Thanks for sharing your experience with the Sony WFC700N Wireless earbuds. While we're glad that you like it ,we're sad to hear that you are not fully impressed with the sound quality. Make sure that you have the proper ear tip size as it can affect the sound quality. You can also set the Bluetooth playback to Priority on sound quality. Hope this helps. Thanks and regards, -Craig
Rated 5 out of 5 stars
Good earbud
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought them for boyfriend to use while working and didn’t know much about them. He was super impressed and loved them! I love all the features they have to offer. Noise cancellation works great. He’s been using them the last month and still working great. I will be buying myself some very soon.
This review is from Sony - WF-C700N Truly Wireless Noise Canceling In-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Taylor, sweet! We're glad your boyfriend is enjoying his new headset! Thanks for choosing Sony! ~Earl
Rated 2 out of 5 stars
Would not recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Probably closer to one star...The most frustrating buds I've ever owned. They will not stay in place no matter the tip combination. Leading to the next problem, which is the enormous control buttons. While having to constantly adjust and re-insert the buds there is not enough real-estate on the buds so I am constantly creating skips, pauses etc. The sound and battery are decent, (if you're not moving around) otherwise these things are the pits.
This review is from Sony - WF-C700N Truly Wireless Noise Canceling In-Ear Headphones - Black
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi RichardM, thank you for taking the time to share your feedback regarding the WF-C700N earbuds. We sincerely apologize for the frustration you've experienced with their fit and the control buttons.
To enhance your experience, we recommend considering earbud supporters or wings, which can provide additional stability and help keep the earbuds securely in your ears. We appreciate your insights on the sound and battery performance, and we are committed to continuously improving our products.
Thank you for being a valued Sony customer and for letting us know about this issue.
Best regards,
Estefany
Rated 4 out of 5 stars
Ear buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are nice so far. Not as comfortable as the reviews I read. Not sure about battery life yet. Haven't used them long enough to know.
This review is from Sony - WF-C700N Truly Wireless Noise Canceling In-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Versa2,
Thank you for the review Medium sized earbud tips come attached to the left and right headset units at the time of purchase. If the size of the earbud tips does not match the size of your ear canals or the headset is not worn properly in your ears, you may not obtain the correct sound qualities, noise canceling effects, or call performance. Check this link for more details.
https://helpguide.sony.net/mdr/2968/v1/en/contents/TP1000781968.html
Thank you for choosing Sony!
-David
Rated 5 out of 5 stars
Best Bang for your Buck
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I caught these on sale as a Total Tech Member and paid about $90 for them. I think theyre just as good if not better than the AirPod Pro Series 2 headphones I have through work. Theyre much more comfortabke, noise cancelling is great, sound amazing, and dont hang out of your ear like the AirPods do. 10/10 would recommend.
This review is from Sony - WF-C700N Truly Wireless Noise Canceling In-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome, Samuelmarshall13! Thank you for sharing such an amazing shopping experience! We're truly pleased to hear you love your new Sony WF-C700N and these delivers exceptional comfort, excellent noise canceling feature. great sound quality. Block out the world with the WF-C700N noise canceling truly wireless earbuds. Indulge in exceptional sound quality for a superior audio experience. Cancel out background noise with Noise Sensor Technology or use the Ambient Sound Mode to stay connected to your natural surroundings. With an IPX4 sweatproof rating and up to 15 hours battery life, you can take these earphones with you anywhere for long jogs, workouts in the gym, or lengthy commutes. Crafted for all-day comfort with lightweight materials and an ergonomic design. Thank you for choosing Sony! -Jess
Rated 5 out of 5 stars
Great Earbuds
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really enjoying these! Connect to pc really easily
This review is from Sony - WF-C700N Truly Wireless Noise Canceling In-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Wzat15, Awesome! We are so glad to hear that you are enjoying your new Headphones! Thank you so much for the 5-star rating! Cancel out background noise with Noise Sensor Technology or use the Ambient Sound Mode to stay connected to your natural surroundings. Adjust ambient sound with the Sony | Headphones Connect app to control your listening experience. Thank you for choosing Sony! -Carl
Rated 5 out of 5 stars
Love these
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So comfortable i sleep with them in. Sound quality is fantastic and battery life is amazing
This review is from Sony - WF-C700N Truly Wireless Noise Canceling In-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hello AaronI,
We’re so glad to hear that you’re enjoying your Sony WF-C700N ! We're thrilled to hear that you find our earbuds so comfortable that you can sleep with them in, and that you appreciate the fantastic sound quality and amazing battery life. Your satisfaction is our top priority, and it's wonderful to know that our products are meeting your expectations. Thank you for choosing Sony! -Fred
Rated 3 out of 5 stars
Wireless earphones
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted only a year and a half and one of them quit working
This review is from Sony - WF-C700N Truly Wireless Noise Canceling In-Ear Headphones - Black
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Thank you for reaching out, DonnaS.
We're so sorry to hear that one of your WF-C700N earbuds stopped working after a year and a half. This is certainly not the reliable performance we aim to deliver, and we understand how frustrating this must be.
While the standard one-year warranty has expired, we still want to help you explore your options. We highly recommend contacting our support team directly. They can guide you through some troubleshooting steps and may be able to advise on a potential solution. You can reach them at this link: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones.
Thank you for your valuable feedback and for choosing Sony. We hope to get this resolved for you.
Best regards, Gus, Sony Social Media Team
Rated 5 out of 5 stars
great headphones for a great price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good sound and great in ear feel. 100 rec at this price
This review is from Sony - WF-C700N Truly Wireless Noise Canceling In-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KaiP,
Thanks for the 5-star rating! We are very glad to hear how much you're enjoying the WF-C700N earbuds! Their great fit and excellent sound quality make them perfect. We hope you have amazing moments with them.
Thanks for choosing Sony.
-Aldair
Rated 5 out of 5 stars
Easy Peasy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these ear buds. Exactly what I was looking for. Charging simple and lasts quite a bit of time. They do come with extra ear inserts to fit your ear and they are very comfortable. Pairing these with my Sony TV was easy and it has an app to control functions. They are fantastic and well worth the money.
This review is from Sony - WF-C700N Truly Wireless Noise Canceling In-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RobertG, Amazing! We are truly happy our WF-C700N perfectly matches your needs and expectations. It's wonderful to hear you point out the amazing battery life, quick charging as well as exceptional comfort and assortment of earbuds in various sizes to ensure there is a great fit for all ear sizes. Block out the world with the WF-C700N noise canceling truly wireless earbuds. Indulge in exceptional sound quality for a superior audio experience. Cancel out background noise with Noise Sensor Technology or use the Ambient Sound Mode to stay connected to your natural surroundings. Enjoy up to 15 hours of listening thanks to the handy charging case. And if you need to top up in a hurry, 10-minute quick charging gives you up to an hour of extra play time. Crafted for all-day comfort with lightweight materials and an ergonomic design. Thank you for choosing Sony! -Jess
Rated 4 out of 5 stars
Good earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The way the ambient noise works is a bit weird. Also couldn’t hear the sound right when it had pressure against from my snowboard helmet. Old AirPods didn’t have that issue.
This review is from Sony - WF-C700N Truly Wireless Noise Canceling In-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lobster3000, thanks for choosing and purchasing our product. We hope your are enjoying it. We understand your feedback regarding the ambient sound mode. The microphones built into the left and right headset units make it easier to hear ambient sound. You can hear ambient sound while enjoying music. Please check this link for more details:
https://helpguide.sony.net/mdr/2968/v1/en/contents/TP1000779995.html?search=ambient
If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
Thanks for choosing Sony. ~Earl
Rated 5 out of 5 stars
Affordable Quality Earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clear sound, quick to recharge and most importantly- long lasting.
This review is from Sony - WF-C700N Truly Wireless Noise Canceling In-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lenovoreplacementpower,
Thanks for the 5-star rating! We're thrilled to hear you're loving the WHC700N headphones! Their quick charge and batterie life make them perfect. Make sure to download the Sound Connect app to enjoy all of the built-in features.
Thanks for choosing Sony! -Aldair
Rated 5 out of 5 stars
Buy this headphones today!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, beats AirPods at a cheaper cost and super light weight!
This review is from Sony - WF-C700N Truly Wireless Noise Canceling In-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hey Bestbuyguru, thank you for your positive feedback on the Sony WF-C700N!
We’re delighted to hear that you are enjoying the performance and value of our product. The WF-C700N has been designed to deliver high-quality sound and comfort at an affordable price, making it a competitive choice compared to other brands.
We appreciate your recognition of its lightweight design, which ensures a comfortable listening experience all day long. Your satisfaction is our priority, and we’re thrilled that our headphones are performing to your satisfaction.
If you have any further questions or need assistance, please don’t hesitate to reach out. Thank for choosing us!
Gus
Rated 4 out of 5 stars
Good quality headphones
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im a fan of Sony headphones. Picked these up for the gym. They have good qualoty sound and decent noise canceling. There are better options out there but for the price these are great.
This review is from Sony - WF-C700N Truly Wireless Noise Canceling In-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jared,
You made the right choice with the Sony WF-C700N! We're glad that you like the sound quality and noise canceling function of the headphones. Block out the world with the WF-C700N noise canceling truly wireless earbuds. Indulge in exceptional sound quality for a superior audio experience. Cancel out background noise with Noise Sensor Technology or use the Ambient Sound Mode to stay connected to your natural surroundings. With an IPX4 sweatproof rating and up to 15 hours battery life, you can take these earphones with you anywhere for long jogs, workouts in the gym, or lengthy commutes. Crafted for all-day comfort with lightweight materials and an ergonomic design. Thank you for choosing Sony!
-Ralph
Rated 5 out of 5 stars
Great buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Small form factor but big sound. Pairs with iPhone well using the app.
This review is from Sony - WF-C700N Truly Wireless Noise Canceling In-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Smith, thanks for sharing your experience with the Sony - WF-C700N. The noise canceling technology in these earbuds, allows you to immerse in high quality sounds so that you enjoy every note of music! Thank you for choosing Sony. Regards, - Dominick
Rated 4 out of 5 stars
Review of Sony WF C700N Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is good, better than other wireless I've tried. Only issue is they tend to come out of my ears, especially when running. I have to readjust them every few minutes.
This review is from Sony - WF-C700N Truly Wireless Noise Canceling In-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PhilM,
Thank you for purchasing our Sony WFC700N and we're glad that you like the audio quality of it. We recommend trying different ear tip sizes and experimenting with the positioning to achieve a snug fit. Block out the world with the WFC700N noise canceling truly wireless earbuds. Indulge in hands-free calling and exceptional sound quality for a superior audio experience. Cancel out background noise with Noise Sensor Technology or use the Ambient Sound Mode to stay connected to your natural surroundings. With an IPX4 sweatproof rating and up to 15 hours battery life, you can take these earphones with you anywhere for long jogs, workouts in the gym, or lengthy commutes. Crafted for all-day comfort with lightweight materials and an ergonomic design. Thank you for choosing Sony! - Marco
Rated 4 out of 5 stars
Good sound but still not close to noise cancelling
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are my second pair of ear pieces from Sony that I own. This model is better than the previous model (400’s), but still the noise cancelling is not as I expected. They are not good noise cancelling.
This review is from Sony - WF-C700N Truly Wireless Noise Canceling In-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PanamaEd,
While we're happy that you like most of the features, especially the amazing sound, we're sorry you've been running into difficulty. Your feedback regarding the noise cancellation is extremely important to us and is very much appreciated. If the size of the earbud tips does not match the size of your ear canals or the headset is not worn properly in your ears, you may not obtain the correct sound qualities, noise canceling effects, or call performance.
If any of this is the case, try the following.
- Change the earbud tips to ones that fit more snugly in your ears. When changing the earbud tips, try the earbud tip sizes in order from the larger ones to the smaller ones. The most suitable size of the earbud tips for left and right ears may be different.
- Check that you are wearing the headset properly in your ears. Wear the headset so that the earbud tip is comfortably situated as deep in the ear canal as possible.
Check that the Adaptive Sound Control is turned off. When the Adaptive Sound Control is turned on, the noise canceling function may become insufficient. Also, the noise canceling function is effective in low frequency ranges such as airplanes, trains, offices, near air-conditioning, and is not as effective for higher frequencies, such as human voices.
You may refer to this link for troubleshooting steps to isolate and fix this issue: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-c700n/articles/00293258
If the problem continues on the WF-C700N headphones (earbuds), please make sure that your headphones are running on the latest firmware version. The software includes key features, applications, bug fixes, and feature improvements. For instructions, refer to this link: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-c700n/downloads
If you require further help regarding your concern, you can email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Regards,
Jess


















