Customer Ratings & Reviews

Hi Saber,

Thanks for sharing your review and experience with the WFC700N. We're glad that you like the comfort of the headphones. Your feedback about the sound quality is greatly appreciated.

For optimum performance, it is recommended to install the latest software version of the headphones (via the Sony Sound Connect app). Make sure to wear both earbuds properly. Wear the headset so that the earbud tip is comfortably situated as deep in the ear canal as possible. If the size of the earbud tips does not match the size of your ear canals or the headset is not worn properly in your ears, you may not obtain the correct sound qualities, noise canceling effects, or call performance. Change the earbud tips to ones that fit more snugly in your ears. When changing the earbud tips, try the earbud tip sizes in order from the larger ones to the smaller ones. The most suitable size of the earbud tips for left and right ears may be different.

Additionally, you can use the Equalizer/CLEAR BASS setting of the Sony app to fine-tune the sound quality to your needs.

Thanks again for sharing your review and we hope you will consider Sony for your future purchases.

-Ralph

Hi Bigguy,

Thanks for the 5-star rating! We're pleased to hear you're enjoying the WFC700N and their noise cancelling feature! We hope you have amazing moments with them.
Thanks for choosing Sony.
-Eliab

Hi PynooshT, thanks for your 5-star rating! We're really happy to hear that the Sony - WF-C700N are your favorite and that you highly recommend them, that truly means a lot to us. These earbuds are designed to offer a wonderful experience with features like active noise cancellation, immersive, well-balanced sound, and a lightweight comfortable fit that's great for all-day wear. Thank you so much for sharing your experience and being part of the Sony family! Regards, -Dominick

Hi MichaelM, Thanks for the perfect rating! We're glad you like our product. Block out the world with the WF-C700N noise canceling truly wireless earbuds. Indulge in exceptional sound quality for a superior audio experience. Cancel out background noise with Noise Sensor Technology or use the Ambient Sound Mode to stay connected to your natural surroundings. With an IPX4 sweatproof rating and up to 15 hours battery life, you can take these earphones with you anywhere for long jogs, workouts in the gym, or lengthy commutes. Crafted for all-day comfort with lightweight materials and an ergonomic design. Thank you for choosing Sony! -Craig

Hello AaronI,

We’re so glad to hear that you’re enjoying your Sony WF-C700N ! We're thrilled to hear that you find our earbuds so comfortable that you can sleep with them in, and that you appreciate the fantastic sound quality and amazing battery life. Your satisfaction is our top priority, and it's wonderful to know that our products are meeting your expectations. Thank you for choosing Sony! -Fred

Hi Aiden, Awesome! Thank you so much for your feedback! We are glad to hear that you are enjoying the sound quality of your new WFC700N! Thank you for choosing Sony! -Carl

Hi Versa2,

Thank you for the review Medium sized earbud tips come attached to the left and right headset units at the time of purchase. If the size of the earbud tips does not match the size of your ear canals or the headset is not worn properly in your ears, you may not obtain the correct sound qualities, noise canceling effects, or call performance. Check this link for more details.

https://helpguide.sony.net/mdr/2968/v1/en/contents/TP1000781968.html

Thank you for choosing Sony!
-David

Hi MichaelD, Thanks for sharing your experience with the Sony WFC700N Wireless earbuds. While we're glad that you like it ,we're sad to hear that you are not fully impressed with the sound quality. Make sure that you have the proper ear tip size as it can affect the sound quality. You can also set the Bluetooth playback to Priority on sound quality. Hope this helps. Thanks and regards, -Craig

Hi Cafegal,

Thanks for sharing your review and experience with the WFC700N. Your feedback about its fit and design is greatly appreciated. For optimum fit and comfort, make sure that you are wearing the headphones properly. You may find this link helpful:

https://helpguide.sony.net/mdr/2968/v1/en/contents/TP1000778771.html

Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:

Name:
Username:
Model Number:
Issue:
Telephone Number:

Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones

Sincerely,
-Ralph

Hi WolverineBlue78, Awesome! We are so glad to hear that you are happy with your new WFC700N! Thank you for the 5-star rating and for choosing Sony! -Carl

Hey Bestbuyguru, thank you for your positive feedback on the Sony WF-C700N!

We’re delighted to hear that you are enjoying the performance and value of our product. The WF-C700N has been designed to deliver high-quality sound and comfort at an affordable price, making it a competitive choice compared to other brands.

We appreciate your recognition of its lightweight design, which ensures a comfortable listening experience all day long. Your satisfaction is our priority, and we’re thrilled that our headphones are performing to your satisfaction.

If you have any further questions or need assistance, please don’t hesitate to reach out. Thank for choosing us!
Gus

Hi Lenovoreplacementpower,

Thanks for the 5-star rating! We're thrilled to hear you're loving the WHC700N headphones! Their quick charge and batterie life make them perfect. Make sure to download the Sound Connect app to enjoy all of the built-in features.
Thanks for choosing Sony! -Aldair

Hi Frustrated,

Thanks for sharing your review and experience with the WFC700N. We're glad that you like the color, sound quality, and battery life of the headphones. It's unfortunate that you are having Bluetooth issues. For optimum performance, make sure that the software version of the headphones is up-to-date (via the Sony Headphones Connect app).

You may find these troubleshooting steps helpful:

-Bring the headset and the Bluetooth device within 1 m (3.2 ft) from each other.
-When pairing for the first time after purchasing, initializing, or repairing the headset, the headset enters pairing mode automatically if you remove the headset from the charging case. To pair a second or subsequent device, set the headset units into the charging case, leave the charging case lid open, and press and hold the pairing button on the back of the charging case for about 5 seconds or more to enter pairing mode.
-The headset cannot go into pairing mode if the headset is not set securely in the charging case, such as when the earbud tips are not properly attached to the headset. Make sure the headset is stored securely in the charging case.

Resetting and initializing the headset may also help resolve those issues. Please refer to the steps on these links:

https://helpguide.sony.net/mdr/2968/v1/en/contents/TP1000783924.html
https://helpguide.sony.net/mdr/2968/v1/en/contents/TP1000783925.html

Hope this helps. If still not resolved or you need further assistance, please email the below information to socialsupport@am.sony.com.

Name:
Username:
Model Number:
Issue:
Telephone Number:

Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones

Sincerely,
-Ralph

Hi KaiP,

Thanks for the 5-star rating! We are very glad to hear how much you're enjoying the WF-C700N earbuds! Their great fit and excellent sound quality make them perfect. We hope you have amazing moments with them.
Thanks for choosing Sony.
-Aldair

Hi Lobster3000, thanks for choosing and purchasing our product. We hope your are enjoying it. We understand your feedback regarding the ambient sound mode. The microphones built into the left and right headset units make it easier to hear ambient sound. You can hear ambient sound while enjoying music. Please check this link for more details:

https://helpguide.sony.net/mdr/2968/v1/en/contents/TP1000779995.html?search=ambient

If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:

Thanks for choosing Sony. ~Earl

Hi Traveller,

You made the right choice with the Sony WFC700N! Block out the world with the WFC700N noise canceling truly wireless earbuds. Indulge in hands-free calling and exceptional sound quality for a superior audio experience. Cancel out background noise with Noise Sensor Technology or use the Ambient Sound Mode to stay connected to your natural surroundings. With an IPX4 sweatproof rating and up to 15 hours battery life, you can take these earphones with you anywhere for long jogs, workouts in the gym, or lengthy commutes. Crafted for all-day comfort with lightweight materials and an ergonomic design. Thank you for choosing Sony!

-Ralph

Thanks for your recommendation, RobertS! We're glad that you are pleased with the long battery life, awesome sound quality and how your new WFC700N easily connects to other devices. Thank you for choosing Sony! - Marco

Hi Smith, thanks for sharing your experience with the Sony - WF-C700N. The noise canceling technology in these earbuds, allows you to immerse in high quality sounds so that you enjoy every note of music! Thank you for choosing Sony. Regards, - Dominick