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Customer Ratings & Reviews

$68.99
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Comp. Value: $119.99

Customer reviews

Rating 4.3 out of 5 stars with 795 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

84%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 795 reviews
  • Rated 4 out of 5 stars

    Great Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones for the price. Refuse to over pay for apple headphones that don’t last long. Sony is a great brand and reliable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RB11,

      Thank you for the review and we're glad to hear that you like the price point of the headphones. The WF-C700N headphones with Noise Canceling, all-day comfort and immersive sound quality allow you to enjoy music anywhere. With long-lasting battery life, IPX4 water resistance and smart features, these headphones are made for everyday life. And with Wind Noise Reduction Structure the WF-C700N delivers your voice clearly, even on a windy day. We appreciate the support and thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Worth every penny

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found these for a warranty exchange and had i not had them stolen from me at work while they were charging, I'd still use them every day with great sound and comfort.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Scudi, Awesome! Thank you so much for the 5-star rating! We are glad to hear that you are happy with your new headphones! Cancel out background noise with Noise Sensor Technology or use the Ambient Sound Mode to stay connected to your natural surroundings. Adjust ambient sound with the Sony | Headphones Connect app to control your listening experience. Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Worth the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Above standard quality at reasonable price. I feel happy with my choice!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FranciscoA,

      Thank you for the purchase! We're happy to hear that you like the price point and quality of the headphones. Thank you for choosing Sony!

      -David Sony_US

  • Rated 4 out of 5 stars

    Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome. Sound quality fits great All of the above

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi XBOX, we're glad you like the sound quality of our product. Thanks for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Doesn’t need to be expensive to be good.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use to buy Apple earbuds and they are very expensive but those Sony made are great with same abilities.My son is very happy with them .

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rudy, Thank you so much for the 5-star rating! We are glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a good product, and convinient to use. Sound quality is good.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jayan,

      Awesome! We're happy to hear that you like the sound quality of the headphones. Thank you for choosing Sony and enjoy your headphones!

      -David Sony_US

  • Rated 5 out of 5 stars

    They are awesome.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are awesome got some for my husband too they work really well and I love the noise canceling feature.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Imthemouse, we're glad you love our product. Thanks for choosing Sony! ~Earl Sony_US

  • Rated 3 out of 5 stars

    Not wow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not top level but good for what i use them for. Seems like ypu have to have both in to be able to get the best usage

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RobertH, thanks for taking the time to write your review on the Sony - WF-C700N. The earbuds are designed so that both of them are worn to get the best experience. If you'd like to improve the sound quality and performance you can try to enable the Noise Canceling feature by pressing the button on the left earbud. Also you can download the Sound Connect App to customize the sound to your liking. We hope this helps in making your experience better. Thank you for choosing Sony, regards. -Dominick Sony_US

  • Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set of headphones I work as a mechanic and the are sleek and don’t interfere with the job, easy to answer calls, and seem to be holding up to the dirty environments i subject them to.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Scott, Thank you for giving the product a perfect rating! We're very glad to hear how much you're enjoying the incredible features of these headphones and as a mechanic you like the exceptional comfort, lightweight, water and sweat resistance design of the unit. Good to know you point out the easy and reliable calls wherever you take them that is also noteworthy. The WF-C700N headphones with Noise Canceling, all-day comfort and immersive sound quality allow you to enjoy music anywhere Conversation flows freely with easy hands-free calling, now clearer than ever with a high-quality built-in microphone. With Wind Noise Reduction Structure the WF-C700N delivers your voice clearly, even on a windy day. Thank you so much for choosing Sony! -Jess Sony_US

  • Rated 4 out of 5 stars

    Solid Ear HeadPhones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good for the price you are paying for it. Wish the volume gets a little louder when noise cancellation is turned on.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Stan,

      We're happy that you like most of the features of your WF-C700N. Your feedback about the low volume level when noise cancellation is active is greatly appreciated. If the volume level heard from the unit is quieter than normal, especially when the ANC is on, you can adjust the volume of the headphones and the connected device according to your preference. If the app has the volume settings, try adjusting the volume using those settings. You may also play different song with different quality to further isolate the issue. High-quality songs will give you louder audio. For more details, refer to this link:

      https://helpguide.sony.net/mdr/2968/v1/en/contents/TP1000780052.html

      The WF-C700N headphones with Noise Canceling, all-day comfort and immersive sound quality allow you to enjoy music anywhere. With long-lasting battery life, IPX4 water resistance and smart features, these headphones are made for everyday life. And with Wind Noise Reduction Structure the WF-C700N delivers your voice clearly, even on a windy day. We appreciate the support and thank you for choosing Sony! -Jess Sony_US

  • Rated 4 out of 5 stars

    Not enough bass but other then that great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Noise canceling, i use them for running and i can change it so i can hear poeple around me

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Humck, Awesome! We're delighted to hear you're enjoying the great noise cancellation of your Sony WFC700N, especially during your running sessions. The WF-C700N headphones with Noise Cancelling, all-day comfort and immersive sound quality allow you to enjoy music anywhere. With long-lasting battery life, IPX4 water resistance and smart features, these headphones are made for everyday life. And with Wind Noise Reduction Structure the WF-C700N delivers your voice clearly, even on a windy day. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Smh

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent gym earbuds. Wish I didn’t lose one of them. Smh

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChristopherN,

      It's fantastic to hear that you love the exceptional audio and overall performance of your Sony WF-C700N and that it is helping you stay fit in the gym. It's unfortunate to learn about what happened with your unit. For this model, please note that the earbuds and charging case are not available individually. You may access the following link for more information:

      https://www.sony.com/electronics/support/articles/00189241

      If you need further assistance, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      Regards,
      Jess Sony_US

  • Rated 5 out of 5 stars

    My Friend Loves Them!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought them for my friend and she loves them! She has been using them during her stay in Japan and she doesn't go anywhere without them!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello naurskz,
      Great! It's nice to know that your friend loves her Sony WFC700N headphone and enjoyed listening to her favorite music with it. Thank you for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds , wish music could be louder though. But other than that are comfy. Battery life the best and easy to connect .

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi there, Thank you so much for the 5-star rating! We are glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl Sony_US

  • Rated 1 out of 5 stars

    Worst connectivity. Beware return policy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy these. The connectivity is horrible with my iPhone, particularly at the gym where countless others are also using Bluetooth devices. I got them solely for this purpose so it’s quite disappointing. Also Best Buy’s return policy is 15 DAYS which I missed. Do yourself a favor and skip these.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Hannah,

      We're truly sorry about the connectivity issues you're having with the WF-C700N headphones. That's definitely not the experience we wanted you to have. We'd love to help you resolve it.

      Connectivity issues can sometimes occur in environments with many Bluetooth devices, like gyms. To help improve performance, try resetting the headphones. For instructions, check this out: https://helpguide.sony.net/mdr/2968/v1/en/contents/TP1000783924.html

      Additionally, make sure they have the latest firmware version through the Sony Headphones Connect app. Also, placing your phone in a front pocket or armband can help maintain a stable connection. We hope the information helps and thanks for choosing Sony!
      -Aldair Sony_US

  • Rated 5 out of 5 stars

    Great Talk quality

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality sound. Great microphones. Great tal quality. Good battery life. USB C case. It never drops connection.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mahyar, We're glad you like your headphones. Enjoy and thanks for choosing Sony! -Craig Sony_US

  • Rated 3 out of 5 stars

    SONY WIRELESS HEADPHONES EARBUDS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The repeated issues i keep having with earbuds is how they fall out when there's moisture, yet the informaton on the product says its moisture/water resistant. Plus with the way i do cardio (intense), after 30 minutes, the earbuds want to slowly slip out.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi StanV, Thank you for the feedback on your experience with your new Sony WFC700N. We're sorry to hear about your issue with the fit of the earbuds. We understand that finding the perfect fit can vary from person to person. We recommend trying different ear tip sizes and experimenting with the positioning to achieve a snug fit. When changing the earbud tips, try the earbud tip sizes in order from the larger ones to the smaller ones. The most suitable size of the earbud tips for left and right ears may be different. Hope this helps!
      The WF-C700N headphones with Noise Cancelling, all-day comfort and immersive sound quality allow you to enjoy music anywhere. With long-lasting battery life, IPX4 water resistance and smart features, these headphones are made for everyday life. And with Wind Noise Reduction Structure the WF-C700N delivers your voice clearly, even on a windy day. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Amazing value! Work Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase for my 15 old nephew who’s a gamer and he wanted ones that blocked outside noise. He is amazed how comfortable and great they work. He’s totally happy! Great purchase!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Hollie, Thank you so much for such an amazing review, and we are so pleased to hear your nephew likes his new WF-C700N, especially the outstanding noise cancellation, exceptional comfort and sound quality! At Sony we strive to put forward the best possible products for our customers. It sounds like we hit the mark with the WF-C700N. Our WF-C700N noise canceling headphones, all-day comfort and immersive sound quality allow you to enjoy music anywhere. They have the Digital Sound Enhancement Engine (DSEE) and Sony’s unique driver which reproduce your music with authentic vocals and powerful bass. With Wind Noise Reduction Structure, these headphones your voice clearly, even on a windy day. Thank you so much for your purchase and for the 5-star rating! -Jess Sony_US

  • Rated 5 out of 5 stars

    Good Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the color options. so cute and very soundproof

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JesusO,

      Great! We're thrilled that you like the design and sound quality of the headphones. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 4 out of 5 stars

    Pretty ok for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is “ok”. decent for audio but you will not get the bass and mid very well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Scott, we're glad you like the sound quality of our product. We understand your feedback regarding the bass of your Sony unit. You can select the Equalizer using the Headphone Connect app. Please check this link for more details:

      https://helpguide.sony.net/mdr/2968/v1/en/contents/TP1000781980.html?search=bass

      If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:

      Whether you are listening to music, in an online class or working from home, the WFC700N will deliver high-quality sound performance. Cancel out background noise with Noise Sensor Technology or use the Ambient Sound Mode to stay connected to your natural surroundings. Adjust ambient sound with the Sony | Headphones Connect app to control your listening experience. Focus on your music for as long as you like. These small, lightweight headphones have an ergonomic surface design for all-day comfort, even for smaller ears. Thank you for choosing Sony! ~Earl Sony_US