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Customer Ratings & Reviews

$119.99

Customer reviews

Rating 4.3 out of 5 stars with 800 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

84%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 800 reviews
  • Rated 5 out of 5 stars

    Great value.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds. Good value. Have the app ready on your phone to maximize the device's functions.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PedroLabasulo, Awesome! Thank you so much for your feedback! We are glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    THE HIDDEN EAR BUDS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son recommended this item great in sound lasting battery easy to use at low cost easy to hide and tap to stop or continue sound to preference of hearing or not hearing your surroundings and able to connect to different devices

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JessicaA,
      Good choice! Thank you for sharing your wonderful experience with your new Sony WFC700N. We're glad that you like the awesome audio quality, long battery life and noise canceling feature of our Sony WFC700N. The WF-C700N noise canceling headphones, all-day comfort, and immersive sound quality allow you to enjoy music anywhere. They have the Digital Sound Enhancement Engine (DSEE) and Sony’s unique driver which reproduces your music with authentic vocals and powerful bass. With Wind Noise Reduction Structure, these headphones your voice clearly, even on a windy day. Thanks for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    Worth the Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im an avid gym goer so being able to slightly lower the quality to have a secure connection and vice versa has made a huge difference i also love the noise canceling which is great make sure to download the application to getthe full features

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BrandonJ, Good to know your investment is worth it! We're extremely happy to hear you love how it sounds incredible and the noise canceling feature works great during your workouts in the gym. Your assessment is spot on, your sound, just how you like it. We're also glad to know you are utilizing the different customizations and built-in equalizer on the Sony Headphones Connect app. Our WF-C700N noise canceling headphones, all-day comfort and immersive sound quality allow you to enjoy music anywhere. They have the Digital Sound Enhancement Engine (DSEE) and Sony’s unique driver which reproduce your music with authentic vocals and powerful bass. With Wind Noise Reduction Structure, these headphones your voice clearly, even on a windy day. Thank you for your purchase and for the 5-star rating! -Jess Sony_US

  • Rated 4 out of 5 stars

    Sony earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit and great sound when listening to music. Stays in your ear during workouts but not so greatvduring phone calls.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello TroyA,
      It's nice to know that you are enjoying your favorite music with our WFC700N, thanks to the awesome sound quality and fit of it. Your feedback about the call quality is highly appreciated and duly noted. This will help us improve our future products. Thank you for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    Very good buy.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed some wear in the ear earphones so I would not disturb my husband while he was resting. These work beautifully, were reasonably priced and available at Best Buy. I love them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Oldnurse,

      You made the right choice! We're thrilled that these headphones are perfect for your lifestyle. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 4 out of 5 stars

    Good headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality headphones though I've had trouble keeping it in ambient mode other than that though they're really comfortable and have a nice battery life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Earbuds Option

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been my go-to earbhds ever since I got them, and I did nkt expect them to be this good. The default EQ is a bit too treble-y for my liking, but after some minor tweaking on the app they're perfect! Would definitely recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MariaL, We are happy that you now have an amazing pair of in-ear headphones. Our WF-C700N noise canceling headphones, all-day comfort and immersive sound quality allow you to enjoy music anywhere. They have the Digital Sound Enhancement Engine (DSEE) and Sony’s unique driver which reproduces your music with authentic vocals and powerful bass. With Wind Noise Reduction Structure, these headphones your voice clearly, even on a windy day. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for choosing Sony! Vincent Sony_US

  • Rated 1 out of 5 stars

    Bluetooth undiscoverable

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the item, and after six months of use, the device stopped connecting to my phone. I restarted it multiple times and attempted to reconnect using the Sony Sound Connect App, but was unable to pair it with any device. The Bluetooth remained in discoverable mode throughout Not recommended, I replaced it with JBL.

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Perfect Earbuds

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the only earbuds that actually fit in my wonky ears. A bit expensive, but since im using them everyday its completely worth it. The sound quality, noise cancellation, and battery life are amazing

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi James,

      You made the right choice with the Sony WF-C700N! We're glad that you like the fit, sound quality, noise canceling function, and battery life of the headphones. The WF-C700N headphones with noise canceling, all-day comfort, and immersive sound quality, allow you to enjoy music anywhere. With long-lasting battery life, IPX4 water resistance, and smart features, these headphones are made for everyday life. With Wind Noise Reduction Structure, the WF-C700N delivers your voice clearly, even on a windy day. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 3 out of 5 stars

    Wireless earphones

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted only a year and a half and one of them quit working

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for reaching out, DonnaS.

      We're so sorry to hear that one of your WF-C700N earbuds stopped working after a year and a half. This is certainly not the reliable performance we aim to deliver, and we understand how frustrating this must be.

      While the standard one-year warranty has expired, we still want to help you explore your options. We highly recommend contacting our support team directly. They can guide you through some troubleshooting steps and may be able to advise on a potential solution. You can reach them at this link: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones.

      Thank you for your valuable feedback and for choosing Sony. We hope to get this resolved for you.

      Best regards, Gus, Sony Social Media Team Sony_US

  • Rated 4 out of 5 stars

    I wanted the 10 hour earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re ok! Can’t complain but I loss my 10 hour Sonya earbuds and Bestbuy was out of them! Need earbuds bc I commute to work…. They’re ok

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KohnlinqInc, Thank you for your positive feedback! We are glad to hear that you are happy with your new WF-C700N! Cancel out background noise with Noise Sensor Technology or use the Ambient Sound Mode to stay connected to your natural surroundings. Adjust ambient sound with the Sony | Headphones Connect app to control your listening experience. Thank you for choosing Sony! -Carl Sony_US

  • Best Buy Employee

    Rated 5 out of 5 stars

    My favorite ear buds yet!

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried many earbuds, these are the cheapest earbuds that have the best noise canceling. In other words this is the best bang for your buck if you're an autistic person that desperately needs ANC!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Creepy, we're glad you like our product! Block out the world with the WF-C700N noise canceling truly wireless earbuds. Indulge in exceptional sound quality for a superior audio experience. Cancel out background noise with Noise Sensor Technology or use the Ambient Sound Mode to stay connected to your natural surroundings. With an IPX4 sweatproof rating and up to 15 hours battery life, you can take these earphones with you anywhere for long jogs, workouts in the gym, or lengthy commutes. Crafted for all-day comfort with lightweight materials and an ergonomic design. Thank you for choosing Sony! ~Earl Sony_US

  • Rated 2 out of 5 stars

    It was ok while it lasted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted for 9 months, then stopped connecting to the devices. I know there is a year warranty, but I don’t even want to bother. Honestly I am quite disappointed with the quality.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your feedback, Amarosan.

      We are truly sorry and disappointed to hear that your WF-C700N earbuds stopped connecting after only nine months of use, and we sincerely apologize for this frustrating experience. We understand that this is unacceptable for a Sony product, and we regret that the quality has not met your expectations.

      We know you mentioned not wanting to bother with the warranty, but we strongly encourage you to reconsider. Since you are within the one-year warranty period, this issue is covered, and we want to ensure you get a working replacement. Often, a simple Reset or Initialize procedure (which deletes pairing data and restores factory settings) can resolve sudden connection failures without needing a repair.

      To quickly resolve this issue and get you back to enjoying your earbuds:

      Please contact our support team directly at https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones

      Our specialists can walk you through the quick troubleshooting steps and, if those fail, they will handle the warranty exchange process for you right away.

      We take your satisfaction and feedback on quality seriously and hope to restore your faith in the product and in Sony.

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Best headphones I've ever purchased!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible headphones with great noise cancelling. No problems at all with bluetooth connection, and easy to use. Long lasting battery too! I've had everything from Beats to Bose and these are by far the best.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HannahK, Thank you for the awesome review! We're very pleased to hear you like the incredible noise cancellation, reliable Bluetooth connection, ease of use, and excellent battery life of your Sony WF-C700N. The WF-C700N headphones with Noise Cancelling, all-day comfort and immersive sound quality allow you to enjoy music anywhere. With long-lasting battery life, IPX4 water resistance and smart features, these headphones are made for everyday life. And with Wind Noise Reduction Structure the WF-C700N delivers your voice clearly, even on a windy day. Thanks for choosing Sony! -Sam Sony_US

  • Rated 4 out of 5 stars

    Synch well with pc zoom calls

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work well for my zoom calls for work. The downside is that the battery life doesn't make it through 8-9 hour workday on one charge.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best bang for your buck

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's the best headphones in it's price range. I have no complaints and they work exactly how I need them to.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JamesH, We are glad that you now have the perfect headphones for you. Thank you for choosing Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound pretty good, comfortable,quality good and good price

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Jose, Awesome! Thank you for your positive feedback on the WFC700N! We're thrilled to hear that you find the sound quality, comfort, and pricing to your satisfaction. Thanks for the perfect star review and for choosing Sony! - Romeo Sony_US

  • Rated 4 out of 5 stars

    Overall great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stays in the ears pretty well. The sound canceling is better than most headphones I’ve used. Overall a great pick if you just want some decent headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TitoM, That's very generous of you! We're truly pleased to hear you love your new Sony WF-C700N and these delivers excellent noise cancellation, great sound and good fit. Block out the world with the WF-C700N noise canceling truly wireless earbuds. Indulge in hands-free calling and exceptional sound quality for a superior audio experience. Cancel out background noise with Noise Sensor Technology or use the Ambient Sound Mode to stay connected to your natural surroundings. With an IPX4 sweatproof rating and up to 15 hours battery life, you can take these earphones with you anywhere for long jogs, workouts in the gym, or lengthy commutes. Crafted for all-day comfort with lightweight materials and an ergonomic design. Thank you for your purchase and for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony Truly Wireless Noise Canceling In-Ear Headphones have been a joy to have and retained their quality over a long period of time.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DK99, Choosing these earbud headphones will definitely be worth it! We are happy to hear your purchase went well and you appreciate the excellent audio quality and overall performance of the unit. Good to know your investment is worth it. Thanks for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Fantastic ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise canceling works well. Make sure you download the app so you can get the most out them. The battery life is good, quick recharge as well. great product.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MichelM, Awesome! We are glad to hear that you are happy with your new WFC700N! Thank you for choosing Sony! -Carl Sony_US