Customer Ratings & Reviews
- Model:
- WFC700N/B
- SKU:
- 10783197
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.5 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
to a friend
Great. Comfortable and 8+hour on one charge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great battery life. Had 8 hour flight and these lasted whole time and some battery life left. Comfortable as I wore them for almost 8 hours, only had them out to eat. I had the illusion that they would totally block out noise. They just block out some of the noise so you don't have to turn the music up so loud but it was not completely silent like I thought it was going to be when the music was off. That's on me for not knowing what noise cancelling is intended to do.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SonNLaw,
Amazing! You definitely made the right choice! We're truly pleased to hear you're happy and overall satisfied with the incredible features, especially the exceptional comfort for long periods of time and long-lasting battery life of your new WF-C700N. Good to know for pointing out what the noise canceling function does.
The noise canceling function works primarily on noise in the low frequency band such as vehicles and air conditioning. While noise is reduced, it is not completely canceled. To make the most of the noise canceling function, turn off the Adaptive Sound Control, and try to turn on the noise canceling function manually when you need it. You may also find this link helpful: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-c700n/articles/00293258
The WF-C700N headphones with Noise Canceling, all-day comfort and immersive sound quality allow you to enjoy music anywhere. With long-lasting battery life, IPX4 water resistance and smart features, these headphones are made for everyday life. And with Wind Noise Reduction Structure the WF-C700N delivers your voice clearly, even on a windy day. Thank you for choosing Sony! -Jess
Decent for the price
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You get what you pay for. Sound quality is usually decent. On calls sometimes I'm told an odd clicking sound happens and I have to "reset" them by putting them back in the case and taking them back out. The duo connectivity feature works decently depending on what you're connecting to. The app sometimes needs to be restarted for it to be usable. These are perfect for someone who just wants wireless headphones but isn't super picky on high end features.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi StevenB,
We appreciate your honest feedback on the WF-C700N earbuds. We're glad you're finding them decent for the price, but we’re sorry to hear about the occasional clicking sound during calls and the app needing to be restarted at times.
For the unusual sound issue, if you haven’t already, please try the following steps:
Check for Firmware Updates: Ensure your earbuds are running the latest firmware. Updates can sometimes fix minor bugs and improve performance. You can check for updates through the Sony Headphones Connect app. More details here: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-c700n/software/00296483
Initialize the Headset: If resetting the earbuds by placing them back in the case doesn’t resolve the issue, try initializing them to restore factory settings. Instructions can be found here: https://helpguide.sony.net/mdr/2968/v1/en/contents/TP1000783925.html
For the Sony Headphones Connect app needing to be restarted, try clearing the cache in your phone’s settings to improve stability.
If the issue persists after these steps, we recommend reaching out to our product support team:
Phone: 239-245-6354
Chat Support: https://us.esupport.sony.com/support/s/support-contact?language=en_US
Hours of Operation:
Monday - Friday: 9:00 AM - 9:00 PM ET
Saturday - Sunday: 10:00 AM - 8:00 PM ET
We’d love to help get this sorted out for you. Let us know how it goes!
Sincerely,
Maria
The best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic sound, very comfortable, easy to setup, very long battery life and quick charge time
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MorganG, Great! We're glad that you like the sound, comfort, ease of setup and battery life. The WF-C700N headphones with Noise Canceling, all-day comfort and immersive sound quality allow you to enjoy music anywhere. With long-lasting battery life, IPX4 water resistance and smart features, these headphones are made for everyday life. And with Wind Noise Reduction Structure the WF-C700N delivers your voice clearly, even on a windy day. Thank you for choosing Sony! -Erin
Winner
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is so good. They fit really well. It did take me changing out the size twice to get it right. I do a ton of video calls and they sound clear and the noise canceling is excellent for my purposes.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DeeSadler, we're glad you like our product! Thanks for choosing Sony. ~Earl
Recommend.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fit and sound. Solid bass. Reliable brand and good price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello FREDO,
That's awesome! We're glad that you are pleased with the audio quality and comfortability of our C700N headphone. Thank you for trusting Sony and for your recommendation! - Marco
Just buy them!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work great, I've been using them a little over a month and don't have anything negative to say about them. I use them as my Work earbuds and leave them in the office instead of hauling my AirPods back and forth. I must admit, I tend to prefer the Sony earbuds over the AirPods most of the time. Great noise cancellation, good sound, and nice bass as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello BriannaA,
Thank you for sharing your awesome feedback and we are truly happy that you preferred our WFC700N over other headphones. It's nice to know that you are pleased with the noise canceling capability and sound quality of our C700N. Thank you for choosing Sony! - Marco
Amazing ANC, features from review models removed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far these are great! The ANC works so well I thought my lawnmower had stalled! The sound quality is "okay", but much better than I was expecting. Compared to the $50 MPOW ANC earbuds I replaced, the lows are better, but the highs/mids are "muddy". Also, some of the detail is missing (compared to the MPOWs)...probably since these earbuds don't support aptX. There is some false advertising with the features and they don't seem to match product reviews. Review articles mention features that do not exist (adjustable ANC levels for example). It appears that Sony only included those features in the firmware of the models set to product reviewers; they don't exist in the latest consumer firmware. The ANC is not configurable at all and cannot be turned off. The only options are ANC or Ambient Mode. Ambient Mode is just ANC while using the microphones to send some outside sound to your ears. Battery life would probably be a lot better if you could turn off ANC.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi phil, Thank you for your honest review! We are so glad to hear that you are happy with your new WFC700N! Cancel out background noise with Noise Sensor Technology or use the Ambient Sound Mode to stay connected to your natural surroundings. Adjust ambient sound with the Sony | Headphones Connect app to control your listening experience. Thank you for choosing Sony! -Carl
Fantastic Earbuds! Thank you Sony!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality, functionality, ease of use, and long battery life. I'm very picky about my sound. These earbuds absolutely exceeded my expectations. Luv the one features on both right and left buds. Definitely recommend...
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MichaelW, Awesome! Thank you so much for your feedback! We are glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl
Green Buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound battery life great bass easy to put in your ears and take out
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Moleman12345,
Nice! Thank you for your feedback. We are pleased to hear that you like the excellent sound quality, battery life, and and how you easily to put it in and take out of your ears. Block out the world with the WFC700N noise canceling truly wireless earbuds. Indulge in hands-free calling and exceptional sound quality for a superior audio experience. Cancel out background noise with Noise Sensor Technology or use the Ambient Sound Mode to stay connected to your natural surroundings. With an IPX4 sweatproof rating and up to 15 hours battery life, you can take these earphones with you anywhere for long jogs, workouts in the gym, or lengthy commutes. Crafted for all-day comfort with lightweight materials and an ergonomic design. Thank you for choosing Sony! - Marco
Decent enough
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable fit. The ambient sound is not very clear. Sound cancelling is pretty good. Red light won't turn off on the charge deck. Think that makes it need charging more than designed.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WoogaWooly, we're glad you like the comfort and noise canceling of your new earbuds. We're sorry to hear that you have an issue with charging and ambient sound quality of your Sony unit. For ambient sound, please isolate the issue by following this link:
https://helpguide.sony.net/mdr/2968/v1/en/contents/TP1000779995.html?search=ambient
For battery or charging issue, please follow this link:
https://helpguide.sony.net/mdr/2968/v1/en/contents/TP1000783897.html
If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
~Earl
happy wife
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loves them. They fit her well and have great sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello John,
Thank you for choosing Sony!
We’re elated to hear that the WFC700N earbuds are a perfect fit and deliver great sound for your wife. It’s a true pleasure to know she is enjoying them. Thank you for sharing your feedback.
Best regards,
-Fred
eric
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.they are very good with staying in ears during working out. the sound is great in gym
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EricP, thank you so much for your review! We're thrilled to hear that the Sony - WF-C700N stay secure during your workouts and that you're enjoying the great sound quality. Your feedback means a lot to us, thank you for choosing Sony! Regards, -Dominick
Secure fitting ear buds….finally!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love how these fit securely in my ear. Place them in and a gentle twist and they stay! They sound great with the moise canceling feature and the ambient sound adjustment. My only complaint is that the tap to control features are difficult to tap precisely.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BrianF,
Great! Thank you for sharing your review regarding our Sony WFC700N. We're glad to hear that you found the right earbuds that perfectly fits your ear and we're happy that you are pleased with the sound quality, noise canceling feature and ambient sound adjustment of the WFC700N. This review will help us improve our future products. Block out the world with the WF-C700N noise canceling truly wireless earbuds. Indulge in hands-free calling and exceptional sound quality for a superior audio experience. Cancel out background noise with Noise Sensor Technology or use the Ambient Sound Mode to stay connected to your natural surroundings. With an IPX4 sweatproof rating and up to 15 hours battery life, you can take these earphones with you anywhere for long jogs, workouts in the gym, or lengthy commutes. Crafted for all-day comfort with lightweight materials and an ergonomic design. Thank you for choosing Sony! - Marco
Best bang for your buck
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality and mic quality. I’ve gone over 9 hours on phone calls and listening to music without needing to charge. Only complaint is button positioning and having to select the ear buds every time I answer a call.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CalebG,
Thanks for sharing your review and experience with the WFC700N. We're glad that you like the sound quality and battery life of the headphones. Your feedback about its design is greatly appreciated. Thank you for choosing Sony!
-Ralph
Awesome they work good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is great and feel good to the ear I do recommend these to anyone who buys them
I would recommend this to a friendBrand response from SonyListens
Posted .Hello ERICG,
Thank you for choosing Sony!
We’re thrilled to hear that you’re enjoying your WFC700N earbuds! It’s wonderful to know that you appreciate the excellent sound quality and find them comfortable to wear. Thank you for your recommendation; your support truly means the world to us!
Best regards,
-Fred
Highly Recommended
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these buds! You can wear them all day, they are so comfortable. Tap the left bud for noise cancelling. When you turn off noise cancelling its like HD hearing.!!!really worth it, connects to my TV/phone/ipad... i wear them so much I dropped one in the toilet and it still works great:)
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Keith,
That's awesome! We're glad that you are comfortably listening to your favorite music with our Sony WFC700N Headphone. Also, it's nice to know that you can easily connect it to your devices even to your TV. Even with just one piece, you can still use your C700N. Thank you for choosing Sony! - Marco
Great for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price, it is pretty good. I’ve have all types of ear buds because I have weird ear shapes and they work well. Battery is actually pretty good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JBHJR. We’re glad to hear you’re happy with the price and performance of the WF-C700N!. Thank you for taking the time to share your feedback. We really hope you keep enjoying them. Thanks for choosing Sony. -Milton
High quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent in ear headphones. Very comfortable, the sound is excellent quality and the noise canceling feature works really well. Would highly recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DavidB,
Thank you for the purchase! We're glad to hear that you like the sound quality of the headphones. Thank you for choosing Sony!
-David
Grab these ! Super awesome sounding buds .
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hands down excellent Pair of buds, I came from Samsung buds and these blow them out of the water. The Sound is fantastic, the bass is there and thumps. Grab these and you won't be disappointed. I'm very Particular about sound quality. The only thing is the Ambient sound could be a little clearer but its not a deal breaker .
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DickSuave, Thank you so much for the 5-star rating! We are glad to hear that you are happy with your new headphones! Cancel out background noise with Noise Sensor Technology or use the Ambient Sound Mode to stay connected to your natural surroundings. Adjust ambient sound with the Sony | Headphones Connect app to control your listening experience. Thank you for choosing Sony! -Carl
Need it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Way better than AirPods. It fits in my ears and not drop out. Sound quality is good. And can I saw affordable.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you so much for sharing your experience with the WF-C700N, KarylA! We are honored to hear that you find them a better fit than AirPods and that they stay securely in your ears. Comfort and stability are important, and we design our earbuds with different tip sizes to help users find their ideal fit. Your comments about the sound quality and affordability are greatly appreciated—these are key features we strive to offer in this model. We’re glad the WF-C700N meets your needs for both audio performance and value.
Thanks for considering Sony products!
Gus,
Sony North America Customer Support