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Customer reviews

Rating 4.3 out of 5 stars with 800 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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84%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 800 reviews
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Always Loved Sony

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints so far, except that ever since the kid got them, she's even less responsive to us trying to get her attention when she's wearing them downstairs. So they must work pretty well, and she hasn't complained yet about the fit or security. Probably a better buy than the Samsung Buds Pro 2

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MortallyWounded, We are glad to hear that you always loved Sony and your kid also like her new Sony WF-C700N wireless noise canceling headphones. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for trusting Sony! Vincent Sony_US

  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony's WF-C700N earbuds sound great for their price, plus they fit well, have a long battery life, and look good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RobertoM, We're so glad that you investment is worth it! We're also delighted to hear it fits your ears well and you are enjoying the good battery life, plus the incredible audio quality for a reasonable price. It sounds like we hit the mark with the WF-C700N! Our WF-C700N noise canceling headphones, all-day comfort and immersive sound quality allow you to enjoy music anywhere. They have the Digital Sound Enhancement Engine (DSEE) and Sony’s unique driver which reproduce your music with authentic vocals and powerful bass. With Wind Noise Reduction Structure, these headphones your voice clearly, even on a windy day. Thank you for your purchase and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Great. Comfortable and 8+hour on one charge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery life. Had 8 hour flight and these lasted whole time and some battery life left. Comfortable as I wore them for almost 8 hours, only had them out to eat. I had the illusion that they would totally block out noise. They just block out some of the noise so you don't have to turn the music up so loud but it was not completely silent like I thought it was going to be when the music was off. That's on me for not knowing what noise cancelling is intended to do.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SonNLaw,

      Amazing! You definitely made the right choice! We're truly pleased to hear you're happy and overall satisfied with the incredible features, especially the exceptional comfort for long periods of time and long-lasting battery life of your new WF-C700N. Good to know for pointing out what the noise canceling function does.

      The noise canceling function works primarily on noise in the low frequency band such as vehicles and air conditioning. While noise is reduced, it is not completely canceled. To make the most of the noise canceling function, turn off the Adaptive Sound Control, and try to turn on the noise canceling function manually when you need it. You may also find this link helpful: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-c700n/articles/00293258

      The WF-C700N headphones with Noise Canceling, all-day comfort and immersive sound quality allow you to enjoy music anywhere. With long-lasting battery life, IPX4 water resistance and smart features, these headphones are made for everyday life. And with Wind Noise Reduction Structure the WF-C700N delivers your voice clearly, even on a windy day. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic sound, very comfortable, easy to setup, very long battery life and quick charge time

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MorganG, Great! We're glad that you like the sound, comfort, ease of setup and battery life. The WF-C700N headphones with Noise Canceling, all-day comfort and immersive sound quality allow you to enjoy music anywhere. With long-lasting battery life, IPX4 water resistance and smart features, these headphones are made for everyday life. And with Wind Noise Reduction Structure the WF-C700N delivers your voice clearly, even on a windy day. Thank you for choosing Sony! -Erin Sony_US

  • Rated 5 out of 5 stars

    Just better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy these, after countless samsung buds... these are just better.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Fantastic Earbuds! Thank you Sony!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality, functionality, ease of use, and long battery life. I'm very picky about my sound. These earbuds absolutely exceeded my expectations. Luv the one features on both right and left buds. Definitely recommend...

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MichaelW, Awesome! Thank you so much for your feedback! We are glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Awesome they work good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great and feel good to the ear I do recommend these to anyone who buys them

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello ERICG,

      Thank you for choosing Sony!

      We’re thrilled to hear that you’re enjoying your WFC700N earbuds! It’s wonderful to know that you appreciate the excellent sound quality and find them comfortable to wear. Thank you for your recommendation; your support truly means the world to us!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Bass, Fit, Sound quality

    Rated 5 out of 5 stars

    Recommend.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit and sound. Solid bass. Reliable brand and good price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello FREDO,
      That's awesome! We're glad that you are pleased with the audio quality and comfortability of our C700N headphone. Thank you for trusting Sony and for your recommendation! - Marco Sony_US

  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Just buy them!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great, I've been using them a little over a month and don't have anything negative to say about them. I use them as my Work earbuds and leave them in the office instead of hauling my AirPods back and forth. I must admit, I tend to prefer the Sony earbuds over the AirPods most of the time. Great noise cancellation, good sound, and nice bass as well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello BriannaA,
      Thank you for sharing your awesome feedback and we are truly happy that you preferred our WFC700N over other headphones. It's nice to know that you are pleased with the noise canceling capability and sound quality of our C700N. Thank you for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    eric

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they are very good with staying in ears during working out. the sound is great in gym

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EricP, thank you so much for your review! We're thrilled to hear that the Sony - WF-C700N stay secure during your workouts and that you're enjoying the great sound quality. Your feedback means a lot to us, thank you for choosing Sony! Regards, -Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Amazing ANC, features from review models removed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far these are great! The ANC works so well I thought my lawnmower had stalled! The sound quality is "okay", but much better than I was expecting. Compared to the $50 MPOW ANC earbuds I replaced, the lows are better, but the highs/mids are "muddy". Also, some of the detail is missing (compared to the MPOWs)...probably since these earbuds don't support aptX. There is some false advertising with the features and they don't seem to match product reviews. Review articles mention features that do not exist (adjustable ANC levels for example). It appears that Sony only included those features in the firmware of the models set to product reviewers; they don't exist in the latest consumer firmware. The ANC is not configurable at all and cannot be turned off. The only options are ANC or Ambient Mode. Ambient Mode is just ANC while using the microphones to send some outside sound to your ears. Battery life would probably be a lot better if you could turn off ANC.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi phil, Thank you for your honest review! We are so glad to hear that you are happy with your new WFC700N! Cancel out background noise with Noise Sensor Technology or use the Ambient Sound Mode to stay connected to your natural surroundings. Adjust ambient sound with the Sony | Headphones Connect app to control your listening experience. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sony Headphones Review

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones work well with nice sound, but it often falls out of my ears.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Battery life, Sound quality

    Rated 5 out of 5 stars

    Green Buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound battery life great bass easy to put in your ears and take out

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Moleman12345,
      Nice! Thank you for your feedback. We are pleased to hear that you like the excellent sound quality, battery life, and and how you easily to put it in and take out of your ears. Block out the world with the WFC700N noise canceling truly wireless earbuds. Indulge in hands-free calling and exceptional sound quality for a superior audio experience. Cancel out background noise with Noise Sensor Technology or use the Ambient Sound Mode to stay connected to your natural surroundings. With an IPX4 sweatproof rating and up to 15 hours battery life, you can take these earphones with you anywhere for long jogs, workouts in the gym, or lengthy commutes. Crafted for all-day comfort with lightweight materials and an ergonomic design. Thank you for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Decent enough

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable fit. The ambient sound is not very clear. Sound cancelling is pretty good. Red light won't turn off on the charge deck. Think that makes it need charging more than designed.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WoogaWooly, we're glad you like the comfort and noise canceling of your new earbuds. We're sorry to hear that you have an issue with charging and ambient sound quality of your Sony unit. For ambient sound, please isolate the issue by following this link:

      https://helpguide.sony.net/mdr/2968/v1/en/contents/TP1000779995.html?search=ambient

      For battery or charging issue, please follow this link:

      https://helpguide.sony.net/mdr/2968/v1/en/contents/TP1000783897.html

      If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:

      ~Earl Sony_US

  • Pros mentioned:
    Battery life, Fit

    Rated 5 out of 5 stars

    Great for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, it is pretty good. I’ve have all types of ear buds because I have weird ear shapes and they work well. Battery is actually pretty good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JBHJR. We’re glad to hear you’re happy with the price and performance of the WF-C700N!. Thank you for taking the time to share your feedback. We really hope you keep enjoying them. Thanks for choosing Sony. -Milton Sony_US

  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way better than AirPods. It fits in my ears and not drop out. Sound quality is good. And can I saw affordable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you so much for sharing your experience with the WF-C700N, KarylA! We are honored to hear that you find them a better fit than AirPods and that they stay securely in your ears. Comfort and stability are important, and we design our earbuds with different tip sizes to help users find their ideal fit. Your comments about the sound quality and affordability are greatly appreciated—these are key features we strive to offer in this model. We’re glad the WF-C700N meets your needs for both audio performance and value.

      Thanks for considering Sony products!

      Gus,
      Sony North America Customer Support Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    High quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent in ear headphones. Very comfortable, the sound is excellent quality and the noise canceling feature works really well. Would highly recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DavidB,

      Thank you for the purchase! We're glad to hear that you like the sound quality of the headphones. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Best bang for your buck

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and mic quality. I’ve gone over 9 hours on phone calls and listening to music without needing to charge. Only complaint is button positioning and having to select the ear buds every time I answer a call.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CalebG,

      Thanks for sharing your review and experience with the WFC700N. We're glad that you like the sound quality and battery life of the headphones. Your feedback about its design is greatly appreciated. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Secure fitting ear buds….finally!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how these fit securely in my ear. Place them in and a gentle twist and they stay! They sound great with the moise canceling feature and the ambient sound adjustment. My only complaint is that the tap to control features are difficult to tap precisely.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BrianF,
      Great! Thank you for sharing your review regarding our Sony WFC700N. We're glad to hear that you found the right earbuds that perfectly fits your ear and we're happy that you are pleased with the sound quality, noise canceling feature and ambient sound adjustment of the WFC700N. This review will help us improve our future products. Block out the world with the WF-C700N noise canceling truly wireless earbuds. Indulge in hands-free calling and exceptional sound quality for a superior audio experience. Cancel out background noise with Noise Sensor Technology or use the Ambient Sound Mode to stay connected to your natural surroundings. With an IPX4 sweatproof rating and up to 15 hours battery life, you can take these earphones with you anywhere for long jogs, workouts in the gym, or lengthy commutes. Crafted for all-day comfort with lightweight materials and an ergonomic design. Thank you for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Sony WF-C700N Ear Buds

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Earbuds were great at first and then I noticed the microphone wasn't that good on phone calls. The noise cancelling is the best of any earbud I've used so far though. My coworkers will often scare me at work because these things are too good. Shoutout to the teenager that helped me buy these! When I asked him if there's anything I should be aware of he said nope, and then after I paid for them he said "well the microphone quality is bad but you have a 30 day return window!" Too bad they started acting up after 30 days. Bad Best Buy customer service on this transaction and I've written to Sony about them. Spend the money and get the next step up for better earbuds.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bigfish912,

      Thank you for sharing your detailed feedback on the WF-C700N earbuds. We're sorry to hear about your experience with the microphone quality and the issue with the return window. We will appreciate you reaching out to us directly at https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones, and we will be able to assist further.

      We are, however, very glad to hear that you're enjoying the best-in-class noise cancellation. That's a key feature of the WF-C700N, and we're proud that it's keeping you focused and immersed in your audio. To ensure you're getting the best sound for all your needs, we've included our DSEE (Digital Sound Enhancement Engine). This technology helps to restore high-frequency sounds that can be lost in compressed music files, giving you a richer, more detailed listening experience that goes beyond simple noise cancellation.

      Thanks for choosing Sony, have a nice day!
      DiegoV Sony_US