Customer Ratings & Reviews

Hi TaraB,

Amazing! We are extremely pleased to know your satisfaction with the incredible sound quality, stylish color design, and superb performance of the WF-C700N. The WF-C700N headphones with Noise Canceling, all-day comfort and immersive sound quality allow you to enjoy music anywhere. With long-lasting battery life, IPX4 water resistance and smart features, these headphones are made for everyday life. And with Wind Noise Reduction Structure the WF-C700N delivers your voice clearly, even on a windy day.

Thank you very much for your purchase and for choosing Sony!

- Romeo

Hi JamesB, While we are glad to hear that you are happy with the comfort of your new WFC700N, we are sorry to hear that you are experiencing issues with pairing the headphones to your PS5. The WFC700N will pair with Bluetooth devices that support Bluetooth A2DP (Advanced Audio Distribution Profile). May we contact you to help? If so, please email the below information to socialsupport@am.sony.com
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

Full Name:
Username:
Telephone Number:
Model Number:
Issue:

Regards,
Carl

Hello ShellyA,
That's awesome! It's nice to hear that you were able to listen to your favorite music comfortably and take or make calls without any issues. Thank you for choosing Sony! - Marco

Hi HeatherU, we're glad you are enjoying your new headphones! Thanks for choosing Sony! ~Earl

Hi TechAddict,

We're sorry to hear you are having issues with your WF-C700N Truly Wireless Noise-Canceling Earbuds, particularly with sound quality of the unit. Please allow us to turn this into a better experience. To get the sound that you prefer, please try the different sound modes found in the Sony Headphones Connect app. The WF-C700N also have the ability to adjust the equalizer in the App to preset settings or save your own custom equalizer settings.

If the size of the earbud tips does not match the size of your ear canals or the headset is not worn properly in your ears, you may not obtain the correct sound qualities, noise canceling effects, or call performance.
If any of this is the case, try the following.
- Change the earbud tips to ones that fit more snugly in your ears. When changing the earbud tips, try the earbud tip sizes in order from the larger ones to the smaller ones. The most suitable size of the earbud tips for left and right ears may be different.
- Check that you are wearing the headset properly in your ears. Wear the headset so that the earbud tip is comfortably situated as deep in the ear canal as possible.

Despite your concerns, we're glad that you like the overall fit and features of these earbud headphones. The WF-C700N headphones with Noise Canceling, all-day comfort and immersive sound quality allow you to enjoy music anywhere. With long-lasting battery life, IPX4 water resistance and smart features, these headphones are made for everyday life. And with Wind Noise Reduction Structure the WF-C700N delivers your voice clearly, even on a windy day. Thanks for choosing Sony! -Jess

Hi Kathy, Awesome! We are so glad to hear that you are happy with your new WFC700N! Thank you for choosing Sony! -Carl

Hi Chummsy, You've made the right choice! We're very happy to hear that your wife loves the color, great sound quality, and portability of the Sony WFC700N. The WF-C700N headphones with Noise Cancelling, all-day comfort and immersive sound quality allow you to enjoy music anywhere. With long-lasting battery life, IPX4 water resistance and smart features, these headphones are made for everyday life. And with Wind Noise Reduction Structure the WF-C700N delivers your voice clearly, even on a windy day. Thanks for choosing Sony! -Sam

Hi RobertH, thanks for taking the time to write your review on the Sony - WF-C700N. The earbuds are designed so that both of them are worn to get the best experience. If you'd like to improve the sound quality and performance you can try to enable the Noise Canceling feature by pressing the button on the left earbud. Also you can download the Sound Connect App to customize the sound to your liking. We hope this helps in making your experience better. Thank you for choosing Sony, regards. -Dominick

Hi KristenM, We're happy to hear this feedback! We're glad you like the stable fit especially during your gym sessions, excellent noise cancellation, superb sound quality, and cute colors of your Sony WFC700N. The WF-C700N headphones with Noise Cancelling, all-day comfort and immersive sound quality allow you to enjoy music anywhere. With long-lasting battery life, IPX4 water resistance and smart features, these headphones are made for everyday life. And with Wind Noise Reduction Structure the WF-C700N delivers your voice clearly, even on a windy day. Thanks for choosing Sony! -Sam

Hi MariaFer, You've made a great choice! We're glad you like comfortable fit and overall value of your Sony WFC700N. The WF-C700N headphones with Noise Cancelling, all-day comfort and immersive sound quality allow you to enjoy music anywhere. With long-lasting battery life, IPX4 water resistance and smart features, these headphones are made for everyday life. And with Wind Noise Reduction Structure the WF-C700N delivers your voice clearly, even on a windy day. Thanks for choosing Sony! -Sam

Hi DAG501, Fantastic! We're pleased to hear you like the great sound quality, nice charging case, and quick charging of your new Sony WFC700N. We appreciate the recommendation and thanks for choosing Sony! -Sam

Hi Melissa2024,

Thank you for the 5-star rating! We're glad to hear that the recipient likes the headphones. Thank you for choosing Sony!

-David

Hi SuzanneA, we're glad you like our product! Block out the world with the WF-C700N noise canceling truly wireless earbuds. Indulge in exceptional sound quality for a superior audio experience. Cancel out background noise with Noise Sensor Technology or use the Ambient Sound Mode to stay connected to your natural surroundings. With an IPX4 sweatproof rating and up to 15 hours battery life, you can take these earphones with you anywhere for long jogs, workouts in the gym, or lengthy commutes. Crafted for all-day comfort with lightweight materials and an ergonomic design. Thank you for choosing Sony! ~Earl

Hi AlnetraM, Awesome! You definitely made the right choice with these earbuds. We are glad to hear you are enjoying your WF-C700N headphones. Good to know that your investment is worth it and you love the overall sound quality. Block out the world with the WF-C700N noise canceling truly wireless earbuds. Indulge in hands-free calling and exceptional sound quality for a superior audio experience. Cancel out background noise with Noise Sensor Technology or use the Ambient Sound Mode to stay connected to your natural surroundings. With an IPX4 sweatproof rating and up to 15 hours battery life, you can take these earphones with you anywhere for long jogs, workouts in the gym, or lengthy commutes. Crafted for all-day comfort with lightweight materials and an ergonomic design. Thank you for your purchase and for choosing Sony! -Jess

Hi JohnL, Awesome! We are extremely pleased to hear you are enjoying your new Sony WF-C700N and the incredible audio and exceptional comfort these earbuds deliver. Our WF-C700N noise canceling headphones, all-day comfort and immersive sound quality allow you to enjoy music anywhere. They have the Digital Sound Enhancement Engine (DSEE) and Sony’s unique driver which reproduce your music with authentic vocals and powerful bass. With Wind Noise Reduction Structure, these headphones your voice clearly, even on a windy day. Thank you for your purchase and for the 5-star rating! -Jess

Hello Ninja,
Thank you for your purchase and we're glad that you like the color, fit and design of our WFC700N. You finally found the right earbuds for you! Thank you for choosing Sony! - Marco

Hi SamuelG,

Great! We're glad that you are enjoying the sound quality of the headphones. Thank you for choosing Sony!

-Ralph

Hi Melody, Awesome! We are so glad to hear that you are happy with your purchase! Thank you so much for choosing Sony! -Carl

Hi JorgeluisZ, We are so glad to hear that you are happy with your purchase! Cancel out background noise with Noise Sensor Technology or use the Ambient Sound Mode to stay connected to your natural surroundings. Adjust ambient sound with the Sony | Headphones Connect app to control your listening experience. Thank you for choosing Sony! -Carl

Hi IsidroV, Awesome! We are so glad to hear that you are enjoying your new WFC700N. Thank you for choosing Sony! -Carl