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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 814 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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84%would recommend to a friend

Customers are saying

Customers love the excellent sound quality, fantastic battery life, and comfortable, snug fit of the product. They also appreciate the sufficient bass, reasonable price, decent connectivity, and lightweight design. However, some customers have reported minor issues with charging, sensitive buttons leading to accidental presses, and occasional volume problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 814 reviews
  • Pros mentioned:
    Battery life, Comfort, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Solid buds at a great price

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Sony buds are fantastic and offer a lot of bang for the buck. I replaced my daily drivers of 2 years with these and can tell you they don't feel budget to me at all. Box contains the pillbox looking charging case, buds and a USB C cable. As I already have the Sony music app, pairing was a breeze. I do recommend downloading the app so you can take full advantage of what the buds can offer. I absolutely love Equalizer and not only can use the presets it comes with, but also my own preference but adjusting lows, mids and highs manually. Sound quality is excellent. I have no complaints while watching movies, playing mobile games or listening to my library from metal to classical. Comfort is surprisingly great as well. I am using the medium tips that were preinstalled and they fit nice and snug. No discomfort from a 8 hour desk job and also at the gym while running on the treadmill. With that being said, battery life just keeps going. 1 gripe is that when you charge the case, it'll turn from red to green in real time, but the app won't update the % until you replace the buds and take them out again. I used them in a 9 hour shift and they lasted all day, only having to charge it during my 1 hour lunch break. Noise cancellation works well and so does the pass through. Quite shocked for a pair of buds that are considered budget. While on, I would clap or snap my fingers close to my ears and would barely hear it at all. If you are looking at ear buds in the $100 price range and want the best, here they are. Sony did an absolute rock solid job on these and I would definitely recommend them in a heartbeat.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Woo151,

      We're extremely pleased to hear our WF-C700N Truly Wireless Noise Canceling In-ear Headphones perfectly matches your needs and expectations. It's amazing to hear you were able to pair the unit with your phone in a breeze and you are enjoying its incredible audio and noise cancellation. We appreciate pointing out to try tweaking the Equalizer on the Sony Headphones Connect app and revitalize your music. Deliver punchy bass or boost vocals on your favorite track with a simple swipe up or down. Your assessment is spot on, the ultimate custom preset is your own. Sound is personal, and there's no right or wrong to set it up.

      Our WF-C700N noise canceling headphones, all-day comfort and immersive sound quality allow you to enjoy music anywhere. They have the Digital Sound Enhancement Engine (DSEE) and Sony’s unique driver which reproduce your music with authentic vocals and powerful bass. With Wind Noise Reduction Structure, these headphones your voice clearly, even on a windy day. Thank you so much for purchasing our WF-C700N and for giving the product a perfect rating! -Jess Sony_US

  • Pros mentioned:
    Comfort, Fit, Sound quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Great noise canceling earbuds but app didn’t work

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these Sony headphones about a week ago and have been testing them since then. I primarily got these since I had lost my previous workout headphones. I usually don’t get the earbuds since they tend to fall out when I workout, but thought I would give them a try. My previous headphones had an ear loop to ensure they stayed in place while working out. Despite these being earbuds, they stayed in place very well, though I did have to push them back in from time to time…usually after doing fast motions like jumping. The buds come with multiple silicone tip sizes so I tested out multiple sizes until I found one that was comfortable and stayed in place pretty well. What I was really impressed with for these earbuds was the noise canceling. I really wasn’t expecting them to work as well as it did. The first time I tried the earbuds was while watching tv in the background. I had forgotten about the active noise canceling (ANC) until I put them in and couldn’t hear the tv any longer. Wow! Best noise canceling headphones I’ve ever used. I usually use over the ear ANC whenever I fly (which is just about every week) and these worked better than those high dollar headphones. I tested them on my last flight and was really impressed. The only reason I didn’t give them 5 stars is that I could not get them to connect to the app (connected to phone without a problem). I tried multiple times, deleting then reloading the app, resetting the earbuds, restarting the phone, etc. I searched online for a solution and tried multiple ideas with nothing working. I kept getting an error that said “Cannot connect to YY2968. Check that the power of the device is on.” That was really the only downside to these headphones and they work fine without the app. These Sony earbuds exceeded my expectations for comfort, ANC, and staying in place for most workouts. I recommend these earbuds highly, especially if I can figure out how to get the app to connect to the buds.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FutureP,

      Awesome! We're really glad to hear you're happy and satisfied with the excellent noise canceling feature, amazing sound quality, and overall performance of our WF-C700N! Glad to know you feel more comfortable and there is no movement on the WF-C700N after you've attached earbud tips to another size that fits your ears better. We're sorry you've had some difficulties getting the unit to connect to the Sony Headphones Connect app initially.

      If this issue occurs, we recommend you update the Sony Headphones Connect app to the latest version and connect the headphones again. If the issue still occurs, please visit this link for additional troubleshooting steps to consider:
      https://www.sony.com/electronics/support/articles/00264230

      Our WF-C700N noise canceling headphones, all-day comfort and immersive sound quality allow you to enjoy music anywhere. They have the Digital Sound Enhancement Engine (DSEE) and Sony’s unique driver which reproduce your music with authentic vocals and powerful bass. With Wind Noise Reduction Structure, these headphones your voice clearly, even on a windy day. Thank you for your purchase and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Battery life, Fit, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Solid Offering Below Sony's TOTL

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony - WF-C700N Truly Wireless Noise Canceling In-Ear Headphones are solid & affordable option for anyone shopping for ear buds that are markedly less expensive than Sony's top-of-the-line models. Pairing and setup was easy across the three different mobile devices I use; a Galaxy S23+ - a Sony NW-ZX707 Walkman and an Xperia Pro-I. The Sony headphone app is well designed and easy to use, making the process of setting up the WF-C700Ns very easy and intuitive to do. One thing I noticed with these particular buds is that the firmware update process was much quicker to apply & complete vs. my other Sonys. Hats off to Sony for improving that facet! The sound quality is highly customizable with the Sony app and no matter if you use one of many EQ profiles or simply leave it entirely off - the these ear buds sound fantastic than the lower-tiered Sony offerings of just a few years back. Everyone's hearing profile and preferences are different but I personally find the Sony 'Excited' preset to perform the best - no matter the genre of music listened to. The app gives clearly understandable status of the battery levels for each individual 'bud', along with the charging case. These noise cancelling in-ear headphones punch well above their pay grade. Clean & clear treble, solid & articulate midrange and plenty of well executed base. Certainly not the best noise cancelling performance I've experienced but definitely good and more than adequate. I like the way these fit compared to ANY of the other Sony ear buds I own or have tried. There are light weight, well balanced and they stay-put! My only gripe is the communication lag between the mechanical button functions and the device being used. But this is a small nit and considering the price point, it's acceptable. Capacitive touch buttons would have been appreciated but I get why those special features are assigned to the higher-end products from Sony. These are solid for what they list price for and will be even more attractive on-sale. Pros: Excellent sound quality Good noise cancellation performance Plenty of volume, clarity & bass punch Very comfortable to wear and they do 'stay put' Really like the Sony Headphone app that gives good status levels and ease of control Excellent set of pre-set EQ settings to choose from and the ability to manual contour your own profile Didn't experience any connection issues or drop in sound quality Battery life appears to be per-spec Cons: Not a huge fan of the integrated, mechanical buttons - but they do work No 'ear sensors' to automatically put your listening on pause Despite these two cost saving configuration features, I didn't penalize the score You get what you pay for...

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi YourMainDude,

      Thanks for leaving us such a great review on the WF-C700N. We're truly glad that you are happy and satisfied with the features, especially the easy Bluetooth pairing, excellent sound quality and superb noise cancellation of the unit. Good to know you appreciate the amazing fit and you are utilizing the built-in equalizer on the Sony Headphones Connect app. The Sony Headphones Connect app packs numerous audio presets curated by sound experts. Not everyone finds them perfect, nor are they meant to be. You can find one that suits you the most and tweak it to your preferences. Changes to the Equalizer only take a few seconds, and reward your effort with pristine sound. Remember, presets don't restrict you; instead, they're a stepping stone to hearing audio how you like it. We also appreciate your feedback regarding the physical buttons and wearing detection automatic music playback pause/resume function that is not present on the unit. Unfortunately, the "pause when headphones are removed" feature is only available on WF-1000XM3, WF-1000XM4, WF-1000XM4, LinkBuds, LinkBuds S, WH-1000XM4, and WH-1000XM5.

      Our WF-C700N noise canceling headphones, all-day comfort and immersive sound quality allow you to enjoy music anywhere. They have the Digital Sound Enhancement Engine (DSEE) and Sony’s unique driver which reproduce your music with authentic vocals and powerful bass. With Wind Noise Reduction Structure, these headphones your voice clearly, even on a windy day. Thank you for your purchase and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Battery life, Fit, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great sound for a fair price

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have several wireless earbuds, including another pair of Sony brand ones. These WF-C700N earbuds, or as they call them, in-ear headphones, have great sound! For the price point I am impressed. Everything you need to get started with these is in or on the small box. For instructions on how to use these, scan the QR code included. The paperwork inside the little box is just legal and safety stuff. Download the Sony Headphones app to get more out of these earbuds. There is a flush but pressable button on each earbud, something I like because when these earbuds have several functions and you are supposed to touch them a certain way, I tend to not use those functions. I like to wear these for working out. I wear both earbuds for that, and I don’t press the buttons by accident when I might lay my head on the floor (yoga, etc.) or put my arm next to my ear by accident, I don’t mess up the sound or change anything, which is nice. I also like to wear these with just one earbud at a time. Right now as I’m writing, I have just the left one in, listening to some music. Some earbud sets don’t function well this way or at all, but these do. These earbuds are also water resistant, although I haven’t really tested that with anything other than a bit of sweat, and they seem fine in that regard. Battery life is a non-issue for me, knowinging that these are supposed to have 15 hours of battery life. That’s plenty of time for me. A USB-A to USB-C cable is included for charging. The charging case feels nice in hand, it’s just short of 3” long and the circumference is 4.5” . It looks like a black capsule. I haven’t been able to find information on this, but I think the case and most of the plastic would be mostly recycled materials, as is the case with my other pair of Sony earbuds. There are three sizes of ear tips included. Those are easy to pop on and off to see which ones you like the most. Even though I have small ears, the medium ones fit me nicely. These also don’t fall out of my ears or hurt, which can be an issue for some. Sony makes great products, and these are no exception. Great sound and they are customizable to your preferences.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DeeGore, Thanks for sharing your amazing experience with the Sony WF-C700N truly wireless earbuds. We're glad to hear that you are impressed with its performance and that it is helping you stay fit when working out. It sounds like we hit the mark with the WF-C700N. Our WF-C700N noise canceling headphones, all-day comfort and immersive sound quality allow you to enjoy music anywhere. They have the Digital Sound Enhancement Engine (DSEE) and Sony’s unique driver which reproduce your music with authentic vocals and powerful bass. With Wind Noise Reduction Structure, these headphones your voice clearly, even on a windy day. Our products are not only designed to be stylish but also with the environment in mind. No plastic is included in the individual packaging of the WF-C700N. It reflects Sony's commitment to reducing the environmental impact of our products and practices. Thank you for your purchase and for the 5-star rating! -Jess Sony_US

  • Pros mentioned:
    Fit, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Fantastic and Affordable

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used earbuds from many brands and Sony always remains among my favorites. These have noise canceling features so I was looking forward to that as I have a pair of Sony C500’s without noise canceling. I was not disappointed with the C700N’s. Pros: - First, the price point for these is fantastic. It’s not easy to get high quality, AND noise canceling, AND a good price. Sony is providing all of that here. - They have a comfortable and stable in-ear fit. I can wear these on the move without issue. The default medium silicone tips were the best fit for me, but they also include small and large sizes. - Set-up was easy. I was prompted to install the “Headphones” app on my phone right after connecting to bluetooth and then got notified of a firmware update right away which was easy to do. I loved the customization options in the app as you can adjust the controls to your liking. Do you want the left or right earbud to turn noise canceling on/off? You can change this and other regular functions. I also liked being able to see the remaining power level in the case to help decide if I should charge it. - Sound quality, as usual with Sony products, was excellent for both music and podcasts. I’ve heard better, but only with much more expensive products. - The noise-canceling feature worked well and drowns out regular background noise. It’s perfect for when you are in a noisy place like a mall or an airplane. I like to use it when I mow the lawn. A quick tap can turn it off so that you can engage people around you as needed. Cons: None These earbuds are fantastic all-around and I highly recommend them for anyone in the market for a new pair.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jsisko76, Thank you for the purchase and 5-star rating! We're glad to hear that you had no problem and you are enjoying the amazing sound quality, excellent noise canceling feature, and reasonable price of these in-ear headphones. We also appreciate you like the ease of setup and you are utilizing the different customizations and built-in equalizer on the Sony Headphones Connect app. Our WF-C700N noise canceling headphones, all-day comfort and immersive sound quality allow you to enjoy music anywhere. They have the Digital Sound Enhancement Engine (DSEE) and Sony’s unique driver which reproduce your music with authentic vocals and powerful bass. With Wind Noise Reduction Structure, these headphones your voice clearly, even on a windy day. Thank you for choosing Sony! -Jess Sony_US

  • Rated 1 out of 5 stars

    Not even a year old and they’re broken.

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    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased less than a year ago, and they won’t power on.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your feedback, and we’re truly sorry to hear that your WFC700 isn’t powering on after less than a year of use, Sarah. This is certainly not the experience we aim for, and we understand how disappointing this must be.

      We’d like to help get this resolved as quickly as possible. If you haven’t already, please try basic troubleshooting steps such as charging the device with a different cable and power source, and ensuring there’s no debris in the charging contacts. If these steps don’t resolve the issue, we encourage you to contact our customer support team directly so we can review your warranty options.

      Your satisfaction is very important to us, and we’re here to support you every step of the way. Thank you for bringing this to our attention and considering Sony headphones.

      Best regards,
      Gus
      Sony Social Media Team Sony_US

  • Rated 1 out of 5 stars

    CASE NO LONGER CHARGES

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    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case will no longer charge after less than 2 years.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello MichelleP,

      We apologize for the inconvenience caused due to your WFC700N charging case no longer holding charge. To assist you in resolving this problem, we kindly ask you to try the following steps:

      Clean the Charging Contacts: Use a soft, dry cloth to gently clean the charging contacts on both the earbuds and the charging case. Dirt or debris can sometimes cause connectivity issues

      Try a Different USB Cable: If the LED does not light up, try using a different USB cable to connect the charging case to the USB power source.

      Resetting the headset
      https://helpguide.sony.net/mdr/2968/v1/en/contents/TP1000783924.html

      Initializing the headset to restore factory settings
      https://helpguide.sony.net/mdr/2968/v1/en/contents/TP1000783925.html

      If you require assistance with any steps, we invite you to contact Sony Support for tailored help. For technical support information, please visit the following link:
      https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones.

      Thank you for choosing Sony.
      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Comfort, Sound quality
    Tech Insider Network Member

    Rated 3 out of 5 stars

    Budget friendly and balanced features.

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony - WF-C700N Truly Wireless Noise Canceling In-Ear Headphones - Black Summary: High quality sound in a budget friendly, light, convenient, and comfortable package. Pros: * Price-point. The price is spot on for the features of these earbuds. I think these offer great value. * High-quality sound. Surprisingly crisp sound AND effective noise cancellation. * Form factor is thoughtfully designed. No protruding plastics. No weird imbalanced weight. * Right sized charging case. While not wirelessly charged, the case is the right size and charges the earbuds quickly. I haven't owned them long enough to see how many charging cycles it can sustain without itself being charged. * Comfortable. Due to the size, these fit perfectly in the ears and don't tire out the canals (if that makes sense). * The controls are responsive, but you cannot fall asleep with them because the buttons might be depressed (depending on how you sleep). Cons: * Can't answer calls via Siri voice commands or use Siri at all. * Need two apps to configure the earbuds. One for the earbud advanced configuration, and another for the Live 360 Audio sound configuration. Use: I've had these a few days and I can say that I love them. The sound and comfort easily beat the leading competing fruit brand. I have had a few pairs of earbuds over the years. After replacing the fruit branded ones twice due to constant malfunction, I decided it was time to replace them with another brand. Sony has been a consistent brand for audio in our home (we own some portable speakers of theirs) and thought we'd try their earbuds out. I'd recommend these headphones because of their price point. If you need more advanced features or richer bass, you might consider other units.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rhostam,

      We're sorry to hear the Voice Assist function (Siri) does not work or recognize your commands when making calls on your WF-C700N. Your feedback is extremely important to us and is very much appreciated. When you use an iPhone, Siri may be activated by pressing and holding the button on the right headset unit.

      Note:
      Siri cannot be activated when you say “Hey Siri” even when the iPhone’s “Hey Siri” setting is on.
      Siri may not be activated depending on specifications of the smartphone or application version.

      For more on "Using the voice assist function (Siri)", please refer to this help guide link: https://helpguide.sony.net/mdr/2968/v1/en/contents/TP1000781979.html

      Despite your concerns, we're glad to hear that you like most of the features, especially the high-quality audio, exceptional comfort, pocket-sized case, easy button operation, and form factor design of these earbud headphones. Focus on your music for as long as you like. These small, lightweight headphones have an ergonomic surface design for all-day comfort, even for smaller ears.

      If you require further assistance regarding your concern, you can email us at socialsupport@am.sony.com with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      Regards,
      Jess Sony_US

  • Rated 1 out of 5 stars

    Disappointed.

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    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working within a month of purchase. Not recommended.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChristyB41,

      Thank you for bringing this to our attention, and we are really sorry if you are having an issue with your WF-C700N within a month of use. This is certainly not the experience we were hoping you would have. We'd love to know more about the problem you are having and help you out. May we contact you directly to assist you? If so, please email the below information to socialsupport@am.sony.com.

      Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Sony case number (If available):
      Full Name:
      Best Buy Username:
      Telephone Number:
      Model Number:
      Issue/concern:

      We value you being a Sony customer. Sorry for the inconvenience and hope to speak directly to try to resolve this matter.

      Thank you for letting us help assist you.

      Sincerely,

      Romeo
      Sony Social Support Sony_US

  • Pros mentioned:
    Fit, Sound quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Many Features to Explore

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have rotten luck with earbuds. Wired, wireless…doesn’t matter. My ear canals must be smaller than the average person’s because earbuds don’t stay in my ears. The last pair that I purchased, the Samsung Galaxy Buds 2 Pro, are by far my favorite pair up to this point. The gorgeous violet color is what attracted me to them, and they perform well. However, they constantly fall out of my ears. If any earbud falls out of your ears, they are useless, no matter how pretty they are. The Sony WF-C700N are more utilitarian in looks, however these earbuds have so many features that I don’t know where to begin. The first thing for me was…they STAY IN MY EARS! I was shocked. I tested them while walking in a mass merchandise store, listening to my phone. I had no issues with the bud(s) slipping out of my ears while moving (not only walking, but reaching for items on shelves, reaching down into the cart, etc.). That’s only scratching the surface on these earbuds. They are compact, so they fit easily in my purse. Because the case is oblong vs. square like my Samsung buds’ case is, it fits better in small purses. I had issues with the initial setup, though. I followed the instructions, but the Headphones app was not sensing the buds for some reason. I tried to connect via Bluetooth and the phone didn’t read the buds that way, either. There wasn’t really anything for me to do differently, as they go into pairing mode when the buds were removed from the case. I ended up having to restart my phone for it to finally sync. Once I had the app working, I found that it was full of features. The app will sense what environment you are in and adjust the sound quality accordingly. My environment seemed to always default to Ambient Sound. You can also have the app analyze your ear shape to have the earbuds perform customized to your ear. However, you can only use this feature with certain pre-approved apps. The only app I had heard of was Tidal, and I’m not a subscriber to that service. I tried using the 360 Reality Audio app to analyze my ears. The analysis was completed; the 360 app, though, is for live audio. It asks you to put in ticket codes, which I didn’t have. I was able to try listening to a free music video on the 360 app for testing. The sound was good, but I didn’t notice anything that would lead me to believe that the sound was “tailored” to my specific ear type. I could go on, but this would be less of a review and more of an essay. If you are a basic user, these are a great pair of earbuds. If you are more of an audiophile, then you will have many features to tweak your experience.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CMCMom29,

      Thank you for telling us your experience with your new WF-C700N! We're so delighted to hear they fit perfectly and stay in your ears as well as you like the incredible sound quality these earbud headphones deliver. We also appreciate that you are utilizing the different customizations and built-in equalizer on the Sony Headphones Connect app.

      We're sorry to learn that you've had some issues with your headphones (earbuds) won't connect to the Headphones Connect app or the app doesn't detect my headphones. If you encounter the same issue, update the Sony Headphones Connect app to the latest version and connect the headphones again.

      Our WF-C700N noise canceling headphones, all-day comfort and immersive sound quality allow you to enjoy music anywhere. They have the Digital Sound Enhancement Engine (DSEE) and Sony’s unique driver which reproduce your music with authentic vocals and powerful bass. With Wind Noise Reduction Structure, these headphones your voice clearly, even on a windy day. Thank you so much for your purchase! -Jess Sony_US

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 4 out of 5 stars

    Perfect for Work and Daily Use

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the Sony WF-C700N earbuds for almost a year now and they’ve become my daily driver at work. They are dependable, have a reasonable Bluetooth range, and switching between my phone and work laptop is quick and easy. The fit is very comfortable, and even after wearing them all day, my ears never feel sore. I haven’t really used the Sony app for customization, but even out of the box they sound great. I use them all day for music, podcasts, and work calls on Zoom or Teams. The only issue I’ve run into is that the microphone doesn’t work unless I switch to hands-free mode, which lowers the sound quality. I know that is common with a lot of earbuds, but at this price I expected it to be a bit better. Battery life is excellent and easily lasts through a full workday. I also like the physical button controls on the sides instead of touch sensors. Overall, these are reliable earbuds with good noise canceling, clear sound, and solid performance for the price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Eric,

      We are pleased to learn that the Sony WF-C700N earbuds have become your dependable daily driver for almost a year!

      It's fantastic to hear such detailed feedback about the very comfortable fit—we know how important all-day wear is—as well as the excellent battery life and quick, easy switching between devices. We’re also glad you appreciate the clear sound and the choice of physical button controls.

      We value your honest 4-star review, including your note regarding the microphone and hands-free mode. Feedback like this helps us continuously improve the performance of our products, and we'll certainly pass your expectation for better voice quality at this price point along to our development team.

      Thanks for choosing Sony

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Battery life, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Comfortable and Truly Noise Canceling

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony WF-C700N Truly Noise Canceling Wireless In-Ear Headphones are well made and comfortable due to their ergonomic design. They’re very compact, easy to use, and easy to travel with. I use these Sony earbuds with my Google phone for listening to YouTube videos, Spotify music, audio messages, and wireless calling. I love how small the case is and the sage color is very nice. These are easily becoming a new favorite among my wireless earbuds. The Noise Canceling and Ambient Noise features work very well! I tested these earbuds in a noisier space in my home and I could really tell how much noise was actually blocked out. I was surprised at how much noise was being piped into the earbuds with the Ambient Sound feature turned on. I could hear my fan and AC running very loudly. I was glad to be able to adjust the ambient sound level because the default was too loud for my liking. My TV was on while I used Ambient Sound and it felt like I was plugged into the TV - that’s how powerful this feature is. I used the mobile app to adjust the ambient sound level as well as the earbud button commands. I liked being able to switch between Noise Canceling and Ambient Sound with the click of a button so I made sure that command was accessible on both earbuds. Sometimes I’ll wear just one earbud, and these Sony headphones allow you to use either earbud by itself. As far as Bluetooth goes, the earbuds remember the last device paired via Bluetooth, and it’s easy to pair to new devices as well. The 15-hour battery is great for me because I’ve used the earbuds for about 4 hours over the course of 5 days and don’t anticipate needing to recharge until next week. This package comes with a short charging cable as well as extra earbud sizes for a more personal touch. I’ve been a fan of Sony’s Ambient Sound feature since my first pair of over-the-ear headphones so I was excited to try it out with these wireless in-ear headphones. Overall, I am really happy with these Sony headphones and can recommend them as a great, high-quality product.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Awesome, Sophia! Thank you for the great review! It sounds like we hit the mark with the WF-C700N! We're truly pleased to hear you love your WF-C700N and these earbuds deliver superb audio, excellent noise cancellation, ambient sound mode, compact, easy to use all in a ergonomic surface design for all-day comfort, even for smaller ears. We're also glad that you are utilizing the different customizations and built-in equalizer on the Sony Headphones Connect app and it works great for listening to music, taking calls, watching videos, podcasts, and more. Our WF-C700N noise canceling headphones, all-day comfort and immersive sound quality allow you to enjoy music anywhere. They have the Digital Sound Enhancement Engine (DSEE) and Sony’s unique driver which reproduce your music with authentic vocals and powerful bass. With Wind Noise Reduction Structure, these headphones your voice clearly, even on a windy day. Thank you so much for your purchase and for trusting Sony! -Jess Sony_US

  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Really good value buds for the price!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I agree that for the price, these are a very good set of headphones! I find the sound quality to be very good (which is why I have used Sony's for a long time, being really picky about this aspect of a pair of headphones) and unlike a set of air pods, these seems to stay put in my ears. I like running with my ear buds and these seem to stay in place really well, even when I run hard. My last set of running ear buds were Sony after trying Beats and Bose ones... and it appears Sony will be my running partner again. What was also important to me was to not spend $300 on a pair of ear buds, especially if they are used for running so this pair, seems to fit the bill really well. We will see if they last... I am usually good about keeping my buds charged so I am not too worried about the battery life. In terms of connectivity, while it does not connect or switch devices as effortlessly as a pair of air pods or beats, I have found switching between my apple watch and iPhone to be easy enough. My previous Sony's ear buds fought me a bit which is why I only used it for running (keeping it on one device) but this one swaps easily enough without forcing me to turn off the Bluetooth feature of the previous device.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MusicRunner, We truly appreciate you taking the time to share this wonderful feedback! Good to hear you like the excellent sound, stable and secure fit, easy device switching, and overall features of your Sony WFC700N. Block out the world with the WF-C700N noise canceling truly wireless earbuds. Indulge in hands-free calling and exceptional sound quality for a superior audio experience. Cancel out background noise with Noise Sensor Technology or use the Ambient Sound Mode to stay connected to your natural surroundings. With an IPX4 sweatproof rating and up to 15 hours battery life, you can take these earphones with you anywhere for long jogs, workouts in the gym, or lengthy commutes. Crafted for all-day comfort with lightweight materials and an ergonomic design. Thank you for your purchase and for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great quality, premium sound

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the Sony WF-C700N because they deliver crisp sound, solid noise cancellation, and a super comfortable fit. The ambient mode keeps me aware of my surroundings without killing the vibe, and the battery life easily gets me through the day. They’re lightweight, reliable, and make every playlist sound better.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AngelT,

      Thanks for sharing your positive feedback on the WF-C700N!

      We're delighted to hear you're enjoying the crisp sound, effective noise cancellation, and comfortable fit. It's great to know they're working so well for you.

      Thanks for choosing Sony!

      Sincerely,
      Jenn | Sony North America. Sony_US

  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Perfect earbud headphones!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the noice cancelling feature when im in loud noise environments. They fit snug in my ears and never have to worry about them falling out. The battery last a long time. I don’t remember the last time i had to use the charger.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Incredible range, superb bass response!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony hit is out of the park again with the WF-C700N Wireless Noise Canceling Ear Buds! I've been a life-long fan of Sony products, and here they continue to deliver on that tradition. They have been known for their 'Mega Bass' for years, and these small ear buds deliver a huge punch for the size. Opening the eco-friendly packaging, no plastics, but recycled cardboard throughout, you get a minimalist design for these ear buds. A charging cord, instructions and a couple of different sized ear tips are all that are in the package. There is one multifunction button on each side and you do have to read the instructions and memorize the number of presses to control the ear buds. Initially, setting them up was a little bit of a challenge. Holding down the buttons looking for the bluetooth lights, I didn't get any, like you would when normally pairing bluetooth products. Instead, you need to download the Sony Headphones app, which makes pairing and controlling them so much easier. Once downloaded, you can pair the headphones fairly easily - I say this because it still took two attempts for them to be fully recognized. This is my reason for docking one star in the review, as the initial out of the box experience wasn't straightforward like other bluetooth products I've used/paired with - they weren't intuitive. HOWEVER - once paired, the experience gets exponentially better. You have complete control over how the ear buds sound. You are taken through a listening experience in the app, where you are given options of what you are listening to, to absolutely fine tune the listening experience. You don't just have a 3 stage equalizer (bass, mid, high), it's 5 stages, but guides you through, playing music, and offering deep preference options. I was really impressed with that. Pressing the buttons on the ear buds gives you control over the volume, track playing, play, pause, and also the active noise canceling. You can enhance the sounds around you, so that you can still be aware of your surroundings, or you can 'cancel' them out and become fully immersed in your music. And talking of that, the bass that these tiny ear buds puts out is stellar. Very impressed that something so small can produce this amount of bass. Very impressive. They also have the ability to adapt the noise canceling functionality on the go. So for example, if you are sitting at your desk, you can have the noise canceling active, but when you stand up and move around, it activates the heightened listening, so that you can still hear your music but be aware of your surroundings. Go back to your desk and they revert to full noise canceling again. Great feature you never knew you needed, but so valuable. And range while walking around, is so impressive! I have a 4000sqft house, my office is in the middle of the house. I was able to walk upstairs and downstairs without any loss of signal from my phone, where other headphones I use would have dropped signal. I was really impressed with the distance I could walk away from my phone, with solid connectivity at all times! Overall - apart from the pairing issue at the very beginning, and not knowing if they were powered on or not (no lights or indicators on the ear buds), they have been an incredible set of ear buds and will become my go-to set to use daily. And talking of that - you can pair to more than one product (up to two) with this. So you can have them connected to your computer AND your phone at the same time, and they will select between the two as you receive phone calls or as you work. I have no hesitation in recommending these ear buds. Great product!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Cupra, Great! We are extremely pleased to hear you are having an enjoyable listening experience with this great headphones and you appreciate the buttons for controlling the audio, Adaptive Sound Control, multipoint connection, and overall features. We're sorry to learn you've had some difficulties setting up the WF-C700N initially. In case you did not know, you can use the pairing button on the back of the charging case when entering pairing mode. For instructions, please refer to the help guide link below.

      https://helpguide.sony.net/mdr/2968/v1/en/contents/TP1000781425.html

      Good to know you point out downloading the Sony Headphones Connect app gives you more control over your headphones and their performance that is also noteworthy. Our WF-C700N noise canceling headphones, all-day comfort and immersive sound quality allow you to enjoy music anywhere. They have the Digital Sound Enhancement Engine (DSEE) and Sony’s unique driver which reproduce your music with authentic vocals and powerful bass. With Wind Noise Reduction Structure, these headphones your voice clearly, even on a windy day. Thank you for the recommendation and for trusting Sony! Your loyalty means everything to us. -Jess Sony_US

  • Pros mentioned:
    Sound quality
    Tech Insider Network Member

    Rated 3 out of 5 stars

    Good once I got past the mint green color

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to speak to the color of the earbuds before addressing quality and features because everyone who saw me wearing them asked me, "What are those things in your ears?! They are huge!" That was usually followed by "Take them out and never wear them again." The best feature about the form factor is that they are extremely lightweight. The color of the item I received did not match the color of the item I requested. The picture showed black ear buds. Then ones that arrived can only be described as "mint green." I do not know that I would receive the same reaction if a were female or someone with hair long enough to hide the earbuds, so I'll summarize by saying that I do not believe this is a good choice for most males with short hair. The set up was fairly simple and fast. My phone's Bluetooth was able to recognize and pair with these Sony WF-C700N very quickly. There are three noise canceling settings. The first is Off, the second is Ambient for use such as when you're walking outdoors, and the third is Noise Cancelling. I cannot say that the NC effect was very detectable - a big disappointment. The app is very powerful. It allows you to see each earbud battery level individually. The very first thing it does in setup is analyze your ears by having you scan them with your camera. The idea is to analyze your ear shape and adjust the sound to your individual ear. Because the sound quality is so good, I cannot tell if it is from the features of the earbud or the adaptation to my ears. The equalizer function also works very well. The app guides you through a selection of options from you select one, and then continue as it fine tunes the sound to your liking. The bass was to my liking. I also like the badge-driven learning process. You earn badges based on performing different activities such as using the Adaptive sound control, Ambient sound control, Equalizer, and 360 reality audio. In summary, if it wasn't for the color. I would say these are excellent earbuds. They are pricey, but they are Sony quality. I'm going to consider exchanging them for the black version and see if I get the same reaction regarding the size. – perhaps they will not be so noticeable if they are not min green.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Affordable Sony Noise Canceling Earbud

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been looking for true wireless noise canceling headphones for a while now and haven't been able to find a pair with great sound, comfortable to wear, affordable and are packed with features. The hope was the Sony WF-C700N Noise Canceling earbuds would be the answer…and they are! Sony’s packaging is top-notch and well thought out to protects the product and it’s all recycled material. The first thing I noticed upon opening the box was the small size of the WF-C700N earbuds. I’ve tried a number of other earphones and have found some to be too large for everyday use/running/biking. These earbuds are very small in comparison. In the box: The earbuds, charging case, charging cable and S, M and L earpieces and paperwork/quick start guide. Set Up & Performance: In terms of a quick start guide, it's pretty straight forward. The earphones essentially connected to my iPhone 13 Pro as soon as I took them out of the charging/carry case. I already have the Sony Headphone App installed on my phone for a pair of over-the-ear Sony headphones. Once connected through the app, there was a firmware update that needed to be run. It took a few minutes and then the earphones were ready to use. The buds came with a medium sized fitment attached and they seemed to fit pretty well, so I fired up some tunes to see what they’re all about. After walking around a bit, I noticed the right earbud was somewhat loose and had to readjust it a couple of times. They are meant to be inserted and twisted into a “locked” position within the ear. Initially I wasn’t inserting the earphones firmly enough, so the fitment issue was a “user error”. The sound quality is good, but was lacking that rich bass sound expected from Sony. At this point I used the Sony app to see what adjustments could be made to the sound quality. The app is feature-rich and has a bunch of sound adjustments in the form of pre-programmed equalizer settings. With a couple adjustments, I was able to correct the sound and add a little extra bass. There are a number of setups and controls to try…so most users will get the sound setup they are after. The app also provides settings for the ambient sound/noise cancelling features, auto power off, changing button function on the earbuds, etc. Phone calls sounded crisp and clear, these earphones have definitely become my go to solution when on the go for the phone feature alone. Next, I ran a quick 3 miles to see if they would hold in place and sound the same outside. The sound quality was great outdoors and the ambient settings are great allowing the user to select how much of the outside world comes through. The connection was solid from both my iPhone and my Apple Watch. Now I can run with just my watch and these headphones and still stay in touch with the outside world...if wanted! Pros: - great quality Sony construction, fit and functionality - Noise Cancelling / Ambient settings - Easy to setup and use right out of the box with or without the Sony Headphones app - Included portable charging case for additional battery life and carrying on the go - Phone calls are easy to manage and excellent sound quality - Strong Bluetooth - Never lost connection, even when going in other rooms in my house - One of the smallest truly wireless headphones out there - Great value Cons: - Earbuds did move around in my ear a bit, seemed to not want to “lock” into place that easily I would highly recommend these truly wireless headphones if you're looking for great sounding, comfortable headphones that have plenty of features and support phone calls. The addition of noise cancelling is an added bonus!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mstanleynh,

      We're truly delighted to hear your purchase went well and you like most of the features of these truly wireless earbuds, especially the great audio, noise cancellation and phone quality. Good to know that you were able to revitalize your music after tweaking the Equalizer on the Sony Headphones Connect app. Choosing the right fit for your earbud tips is not only essential to ensure the best audio experience and maximum noise cancelation. You should naturally be able to enjoy your listening experience without any discomfort.

      Check that you are wearing the headset properly in your ears. Wear the headset so that the earbud tip is comfortably situated as deep in the ear canal as possible.

      When trying to find the best earbuds, try the sizes in order from the larger sizes to the smaller sizes. After attaching the earbud tips, check that there is no movement on the WF-C700N. (Shake your head back and forth.)
      Note: If they fall off or move in your ears when you shake your head, select a different size. The best size earbud tips may be different for each ear.

      Our WF-C700N noise canceling headphones, all-day comfort and immersive sound quality allow you to enjoy music anywhere. They have the Digital Sound Enhancement Engine (DSEE) and Sony’s unique driver which reproduce your music with authentic vocals and powerful bass. With Wind Noise Reduction Structure, these headphones your voice clearly, even on a windy day. Thank you for sharing your feedback and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    EXCELLENT!!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "Excellent sound quality and impressive noise cancellation for the price. They are comfortable, lightweight, and have good battery life. Perfect for everyday use. Highly recommended!"

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NoelS,

      Very nice! We're glad to hear that you like the sound quality, noise canceling, and comfortable design of the headphones. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    they work great, no issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re looking for wireless earbuds with noise-canceling from a trusted brand, and you want something that just works without hiccups — these are a very good choice. I’m happy with mine and would confidently recommend them. i have been using them now a few months, they dont fall out when running and sound is good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello dadgamer,

      Thank you for choosing Sony!

      We couldn't be happier to hear that your WFC700N earbuds are delivering reliable noise-canceling and staying secure during your runs. Your recommendation means a great deal to us, and we're delighted that the sound quality and performance continue to support your active lifestyle. Thank you for sharing your experience with such thoughtful detail!

      Best regards,
      -Fred Sony_US