Customer Ratings & Reviews

Hi TCLfan,

We’re sorry to hear that the sound quality didn’t meet your expectations. We definitely understand how important a rich, balanced audio experience is! At Sony, we’re always working to improve and comments like yours help us know where to focus. It's unfortunate that the unit had to be returned. We could've walked you through with some troubleshooting and offer assistance with our product. We’d love the chance to win you back someday. Thanks again for giving us a try!

Sincerely,
Jess

Hi ReneCortez, Fantastic! Glad you're enjoying your new Sony WFC700N. The WF-C700N headphones with Noise Cancelling, all-day comfort and immersive sound quality allow you to enjoy music anywhere. With long-lasting battery life, IPX4 water resistance and smart features, these headphones are made for everyday life. And with Wind Noise Reduction Structure the WF-C700N delivers your voice clearly, even on a windy day. Thanks for choosing Sony! -Sam

Hi tracy,

Thank you for the purchase! We're glad to hear that you like the price point of the headphones. The WF-C700N headphones with Noise Canceling, all-day comfort and immersive sound quality allow you to enjoy music anywhere. With long-lasting battery life, IPX4 water resistance and smart features, these headphones are made for everyday life. And with Wind Noise Reduction Structure the WF-C700N delivers your voice clearly, even on a windy day. Thank you for choosing Sony!

-David

Hi DanaW, Thanks for the 5-star rating! Our WF-C700N noise canceling headphones, all-day comfort and immersive sound quality allow you to enjoy music anywhere. They have the Digital Sound Enhancement Engine (DSEE) and Sony’s unique driver which reproduce your music with authentic vocals and powerful bass. With Wind Noise Reduction Structure, these headphones your voice clearly, even on a windy day. Make sure that your device has the latest firmware version to avoid performance issues. Thanks for choosing Sony! -Craig

Hi Samsung, Fantastic! We're delighted to hear that you like the design of your Sony WFC700N. Thanks for choosing Sony! -Sam

Hi JohnA, Thank you for this amazing feedback! We're extremely happy to hear you love your WF-C700N headphones and you are enjoying its incredible sound and excellent noise canceling feature. Block out the world with the WF-C700N noise canceling truly wireless earbuds. Indulge in hands-free calling and exceptional sound quality for a superior audio experience. Cancel out background noise with Noise Sensor Technology or use the Ambient Sound Mode to stay connected to your natural surroundings. With an IPX4 sweatproof rating and up to 15 hours battery life, you can take these earphones with you anywhere for long jogs, workouts in the gym, or lengthy commutes. Crafted for all-day comfort with lightweight materials and an ergonomic design. Thank you for your purchase and for choosing Sony! -Jess

Hi Mixer43, Awesome! We're glad that your investment is worth it and you are enjoying everything about these earbud headphones. Our WF-C700N noise canceling headphones, all-day comfort and immersive sound quality allow you to enjoy music anywhere. They have the Digital Sound Enhancement Engine (DSEE) and Sony’s unique driver which reproduce your music with authentic vocals and powerful bass. With Wind Noise Reduction Structure, these headphones your voice clearly, even on a windy day. Thank you so much for your purchase and for the 5-star rating! -Jess

Hi Nanook,
That's awesome! We're glad that you are enjoying your new Sony WFC700N In-Ear Heaphones. Block out the world with the WFC700N noise canceling truly wireless earbuds. Indulge in hands-free calling and exceptional sound quality for a superior audio experience. Cancel out background noise with Noise Sensor Technology or use the Ambient Sound Mode to stay connected to your natural surroundings. With an IPX4 sweatproof rating and up to 15 hours battery life, you can take these earphones with you anywhere for long jogs, workouts in the gym, or lengthy commutes. Crafted for all-day comfort with lightweight materials and an ergonomic design. Thank you for choosing Sony! Enjoy! - Marco

Hi LizetteA, We are happy that you now have a great pair of wireless noise canceling in-ear headphones. Our WF-C700N noise canceling headphones, all-day comfort and immersive sound quality allow you to enjoy music anywhere. They have the Digital Sound Enhancement Engine (DSEE) and Sony’s unique driver which reproduces your music with authentic vocals and powerful bass. With Wind Noise Reduction Structure, these headphones your voice clearly, even on a windy day. Thank you for choosing Sony! Vincent

Hi DrewL, We are sorry to hear that the WFC700N did not meet all of your expectations. We understand that finding the perfect fit can vary from person to person. If you've already tried changing the earbud tips to another size and you're still having issues with fit, we suggest trying out third-party earbud tips.

Regards,
Carl

Hi PCGamingRocks, While we're glad that you like the sound quality, we regret that these had to be returned. This is definitely not the news we'd like to hear from you. We do have troubleshooting if the noise canceling effect is not sufficient which is available on the Help Guide.

Your feedback matters to us as it helps us improve our products.

We are sorry for the inconvenience and we hope that you'll consider Sony in your future purchase.


Regards,
Erin

Hi ShebaB, Awesome! We're glad you like the elegant, sophisticated and sleek design and the powerful sound of your new Sony WFC700N. The WF-C700N headphones with Noise Cancelling, all-day comfort and immersive sound quality allow you to enjoy music anywhere. With long-lasting battery life, IPX4 water resistance and smart features, these headphones are made for everyday life. And with Wind Noise Reduction Structure the WF-C700N delivers your voice clearly, even on a windy day. Thanks for choosing Sony! -Sam

Awesome PatrickB! Thank you for choosing Sony! We are glad to hear that you are happy with your new WF-C700! Thank you for the 5-star rating! -Carl

Hi Chihnson, Thank you so much for the 5-star rating! We are glad to hear that you are happy with your new headphones! Cancel out background noise with Noise Sensor Technology or use the Ambient Sound Mode to stay connected to your natural surroundings. Adjust ambient sound with the Sony | Headphones Connect app to control your listening experience. Thank you for choosing Sony! -Carl

Hi AneuryL, Fantastic! Good to hear that you're enjoying the amazing noise cancellation and overall value of your Sony WFC700N. The WF-C700N headphones with Noise Cancelling, all-day comfort and immersive sound quality allow you to enjoy music anywhere. With long-lasting battery life, IPX4 water resistance and smart features, these headphones are made for everyday life. And with Wind Noise Reduction Structure the WF-C700N delivers your voice clearly, even on a windy day. Thanks for choosing Sony! -Sam

Hi LaneN, Thank you fort he excellent feedback! The WF-C700N headphones with Noise Cancelling, all-day comfort and immersive sound quality allow you to enjoy music anywhere. With long-lasting battery life, IPX4 water resistance and smart features, these headphones are made for everyday life. And with Wind Noise Reduction Structure the WF-C700N delivers your voice clearly, even on a windy day. Thanks for choosing Sony! -Sam

Hi EfrainM, That's really cool! Thank you so much for the 5-stars review and for sharing your awesome experience with our WF-C700N Truly Wireless Noise Canceling Headphones. We are truly happy to hear how much you're enjoying everything about these headphones and you like the ultra-small, comfortable design and a pocket-sized case of the unit. Our WF-C700N noise canceling headphones, all-day comfort and immersive sound quality allow you to enjoy music anywhere. They have the Digital Sound Enhancement Engine (DSEE) and Sony’s unique driver which reproduce your music with authentic vocals and powerful bass. With Wind Noise Reduction Structure, these headphones your voice clearly, even on a windy day. Thank you for your purchase and for choosing Sony! -Jess

Hi JohnnyM, Thank you the perfect rating! We're so pleased to hear you are enjoying using them. Block out the world with the WF-C700N noise canceling truly wireless earbuds. Indulge in exceptional sound quality for a superior audio experience. Cancel out background noise with Noise Sensor Technology or use the Ambient Sound Mode to stay connected to your natural surroundings. With an IPX4 sweatproof rating and up to 15 hours battery life, you can take these earphones with you anywhere for long jogs, workouts in the gym, or lengthy commutes. Crafted for all-day comfort with lightweight materials and an ergonomic design. Thank you for choosing Sony! -Craig

Hi BhaveshK,

Thank you for the purchase and we're glad you like it! The WF-C700N headphones with Noise Canceling, all-day comfort and immersive sound quality allow you to enjoy music anywhere. With long-lasting battery life, IPX4 water resistance and smart features, these headphones are made for everyday life. And with Wind Noise Reduction Structure the WF-C700N delivers your voice clearly, even on a windy day. Thank you for choosing Sony!

-David

Hi RyanL, We appreciated your 5 star rating! The WF-C700N headphones with Noise Cancelling, all-day comfort and immersive sound quality allow you to enjoy music anywhere. Cancel out background noise with Noise Sensor Technology or use the Ambient Sound Mode to stay connected to your natural surroundings. Adjust ambient sound with the Sony | Headphones Connect app to control your listening experience. Thank you for choosing Sony. Erin